EFS Survey

5 reviews

EFS (Enterprise Feedback Suite) Survey

Questback

1 review

Questback is a provider of experience management solutions, enabling organizations to collect, analyze, and act on feedback from customers, employees, and the market. Their cloud-based platform facilitates real-time feedback through customizable surveys, advanced analytics, and seamless integrations with CRM and HR systems. Key Features and Functionality: - Customizable Surveys: Design and deploy tailored surveys to gather specific insights from various stakeholders. - Advanced Analytics: Utilize AI-powered tools like Questback IQ to analyze open text data, detect sentiment, identify key topics, and recognize multiple languages. - Integration Capabilities: Seamlessly integrate with existing CRM and HR systems to streamline feedback processes. - User-Friendly Platform: Access ready-to-go solutions developed with precision, ensuring ease of use. - GDPR Compliance: Ensure data protection with full GDPR coverage and secure servers located in Europe. Primary Value and Solutions: Questback empowers organizations to make data-driven decisions by providing actionable insights from feedback. By actively listening to customers and employees, businesses can enhance engagement, improve experiences, and drive growth. The platform's comprehensive tools support various applications, including employee engagement surveys, customer satisfaction assessments, and market research, helping companies stay competitive and responsive to stakeholder needs.

Tivian

1 review

Tivian is a provider of intelligent experience management solutions, empowering organizations to enhance employee and customer experiences through advanced analytics and AI-driven insights. By capturing and harnessing experience data, Tivian enables businesses to make informed decisions, foster engagement, and drive organizational success. Key Features and Functionality: - Discover XI: Utilizes knowledge engineering and artificial intelligence to uncover critical data, identify trends, and provide actionable insights into employee performance and organizational dynamics. - Communicate XI: Facilitates the creation and management of personalized communication campaigns, delivering targeted content to employees to inspire change and enhance engagement. - Employee Experience Management: Offers tools to listen to employee feedback, analyze key trends, and implement actions that improve the workplace environment. - Customer Experience Management: Provides a responsive platform to understand customer needs, build trust, and elevate every step of the buyer’s journey. - Market Research Software: Delivers comprehensive solutions to collect and analyze market data, enabling informed business decisions and strategic planning. Primary Value and Solutions: Tivian addresses the critical need for organizations to adapt to rapid business changes by offering a 360-degree approach to experience management. By integrating feedback collection with actionable communication strategies, Tivian helps companies attract and retain high-performing employees, build customer loyalty, and stay competitive in dynamic markets. The platform's AI-driven insights and personalized content delivery empower businesses to create engaging environments that foster trust, alignment, and continuous improvement.