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Best Expense Management Software for Small Business

Nathan Calabrese
NC
Researched and written by Nathan Calabrese

Products classified in the overall Expense Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Expense Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Expense Management category.

In addition to qualifying for inclusion in the Expense Management Software category, to qualify for inclusion in the Small Business Expense Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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86 Listings in Small Business Expense Management Available

Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Expense is a leading travel and expense management solution that has helped businesses streamline corporate travel, automate expense reporting, and gain complete control over spend.   We’ve pr

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Expense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    158
    Expense Tracking
    89
    Simple
    62
    Expense Management
    56
    Intuitive
    54
    Cons
    Not Intuitive
    23
    Learning Curve
    20
    Integration Issues
    18
    Manual Entry
    18
    Limited Options
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Expense features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Workflow
    Average: 8.7
    8.7
    Performance and Reliability
    Average: 8.7
    8.7
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,064 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Expense is a leading travel and expense management solution that has helped businesses streamline corporate travel, automate expense reporting, and gain complete control over spend.   We’ve pr

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
Zoho Expense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
158
Expense Tracking
89
Simple
62
Expense Management
56
Intuitive
54
Cons
Not Intuitive
23
Learning Curve
20
Integration Issues
18
Manual Entry
18
Limited Options
17
Zoho Expense features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.4
Workflow
Average: 8.7
8.7
Performance and Reliability
Average: 8.7
8.7
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,064 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
(2,072)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Expense Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BILL Spend & Expense is an expense management and spend tracking platform that enables businesses to control, automate, and gain real-time visibility into company spending through smart corporate

    Users
    • Controller
    • CFO
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BILL Spend & Expense is a financial management tool that allows organizations to record, categorize, and track credit card charges and expenses.
    • Reviewers appreciate the platform's ease of use, real-time visibility into spending, automatic syncing with accounting systems, and the ability to set budgets and control spending.
    • Reviewers noted issues with the integration with other software like QuickBooks, difficulties in setting up rules and automations, and dissatisfaction with the expense reimbursement functionality and post-implementation support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BILL Spend & Expense (Formerly Divvy) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    395
    Expense Management
    188
    Virtual Cards
    162
    Convenience
    157
    Time-saving
    154
    Cons
    Approval Issues
    80
    Integration Issues
    80
    Poor Customer Support
    65
    Syncing Issues
    56
    Credit Issues
    49
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BILL Spend & Expense (Formerly Divvy) features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow
    Average: 8.7
    8.9
    Performance and Reliability
    Average: 8.7
    8.5
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    San Jose, CA
    Twitter
    @billcom
    17,285 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,362 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BILL Spend & Expense is an expense management and spend tracking platform that enables businesses to control, automate, and gain real-time visibility into company spending through smart corporate

Users
  • Controller
  • CFO
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BILL Spend & Expense is a financial management tool that allows organizations to record, categorize, and track credit card charges and expenses.
  • Reviewers appreciate the platform's ease of use, real-time visibility into spending, automatic syncing with accounting systems, and the ability to set budgets and control spending.
  • Reviewers noted issues with the integration with other software like QuickBooks, difficulties in setting up rules and automations, and dissatisfaction with the expense reimbursement functionality and post-implementation support.
BILL Spend & Expense (Formerly Divvy) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
395
Expense Management
188
Virtual Cards
162
Convenience
157
Time-saving
154
Cons
Approval Issues
80
Integration Issues
80
Poor Customer Support
65
Syncing Issues
56
Credit Issues
49
BILL Spend & Expense (Formerly Divvy) features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow
Average: 8.7
8.9
Performance and Reliability
Average: 8.7
8.5
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Company Website
Year Founded
2006
HQ Location
San Jose, CA
Twitter
@billcom
17,285 Twitter followers
LinkedIn® Page
www.linkedin.com
3,362 employees on LinkedIn®
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(1,563)4.4 out of 5
9th Easiest To Use in Expense Management software
View top Consulting Services for Xero
Save to My Lists
90% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Xero is a cloud-based accounting software solution designed to help small business owners and accounting professionals manage their financial operations efficiently. With a user-friendly interface and

    Users
    • Owner
    • Accountant
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Xero is a cloud-based accounting software that provides functionalities such as invoicing, bank reconciliation, and financial reporting.
    • Reviewers like Xero's clean interface, easy invoicing, seamless bank reconciliation, and the ability to access their cash flow from anywhere due to its cloud-based nature.
    • Reviewers noted that the cost of Xero has been increasing, its reporting can be inflexible, and some features take too long to be added or are missing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Xero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    630
    Invoice Management
    242
    Efficiency
    230
    User Interface
    204
    Intuitive
    203
    Cons
    Missing Features
    231
    Limited Options
    121
    Limited Customization
    101
    Accounting Limitations
    99
    Poor Customer Support
    94
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Xero features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow
    Average: 8.7
    9.2
    Performance and Reliability
    Average: 8.7
    8.9
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Xero
    Company Website
    Year Founded
    2006
    HQ Location
    Wellington
    Twitter
    @Xero
    77,561 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Xero is a cloud-based accounting software solution designed to help small business owners and accounting professionals manage their financial operations efficiently. With a user-friendly interface and

Users
  • Owner
  • Accountant
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Xero is a cloud-based accounting software that provides functionalities such as invoicing, bank reconciliation, and financial reporting.
  • Reviewers like Xero's clean interface, easy invoicing, seamless bank reconciliation, and the ability to access their cash flow from anywhere due to its cloud-based nature.
  • Reviewers noted that the cost of Xero has been increasing, its reporting can be inflexible, and some features take too long to be added or are missing.
Xero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
630
Invoice Management
242
Efficiency
230
User Interface
204
Intuitive
203
Cons
Missing Features
231
Limited Options
121
Limited Customization
101
Accounting Limitations
99
Poor Customer Support
94
Xero features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow
Average: 8.7
9.2
Performance and Reliability
Average: 8.7
8.9
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Xero
Company Website
Year Founded
2006
HQ Location
Wellington
Twitter
@Xero
77,561 Twitter followers
LinkedIn® Page
www.linkedin.com
6,160 employees on LinkedIn®
(1,801)4.7 out of 5
4th Easiest To Use in Expense Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rippling Spend is an all-in-one platform for managing expenses, corporate cards, bill pay, business travel, and payroll—powered by AI that handles your busywork automatically. Finance teams use Rippli

    Users
    • Software Engineer
    • CFO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling Spend is a platform that allows users to manage company expenses, track spending, and handle reimbursements in real time.
    • Reviewers appreciate the user-friendly interface, the ability to upload receipts and monitor their status, and the platform's integration with corporate credit cards and payroll systems.
    • Reviewers experienced difficulties with the timecard fixing process, the need for more country-specific options, and a steep learning curve, especially in understanding the approval workflow or spending limits.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Spend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,453
    Intuitive
    1,047
    Simple
    891
    User Interface
    833
    Easy Access
    759
    Cons
    Missing Features
    371
    Limited Features
    245
    Learning Curve
    244
    Not User-Friendly
    218
    Limited Customization
    205
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling Spend features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow
    Average: 8.7
    9.1
    Performance and Reliability
    Average: 8.7
    9.1
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    11,828 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,473 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rippling Spend is an all-in-one platform for managing expenses, corporate cards, bill pay, business travel, and payroll—powered by AI that handles your busywork automatically. Finance teams use Rippli

Users
  • Software Engineer
  • CFO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling Spend is a platform that allows users to manage company expenses, track spending, and handle reimbursements in real time.
  • Reviewers appreciate the user-friendly interface, the ability to upload receipts and monitor their status, and the platform's integration with corporate credit cards and payroll systems.
  • Reviewers experienced difficulties with the timecard fixing process, the need for more country-specific options, and a steep learning curve, especially in understanding the approval workflow or spending limits.
Rippling Spend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,453
Intuitive
1,047
Simple
891
User Interface
833
Easy Access
759
Cons
Missing Features
371
Limited Features
245
Learning Curve
244
Not User-Friendly
218
Limited Customization
205
Rippling Spend features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow
Average: 8.7
9.1
Performance and Reliability
Average: 8.7
9.1
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
11,828 Twitter followers
LinkedIn® Page
www.linkedin.com
6,473 employees on LinkedIn®
(2,325)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Expense Management software
View top Consulting Services for Ramp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ramp is the ultimate platform for modern finance teams. From corporate cards and expense management software to bill payments and vendor management, Ramp is the all-in-one solution designed to automat

    Users
    • CEO
    • Controller
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Ramp is a financial management platform that allows users to track spending, reconcile receipts, and manage budgets.
    • Reviewers frequently mention the ease of use, the ability to upload receipts and track spending, and the helpful security features such as the ability to lock the credit card.
    • Reviewers experienced issues with the copy-and-paste feature, occasional system failures to recognize receipts, slow invoice processing times, and some found the reminder notifications to be annoying.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ramp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    740
    Expense Management
    406
    Efficiency
    272
    Receipt Management
    263
    Virtual Cards
    212
    Cons
    Missing Features
    103
    Card Issues
    101
    Receipt Management
    100
    Approval Issues
    83
    Manual Entry
    66
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ramp features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Workflow
    Average: 8.7
    9.5
    Performance and Reliability
    Average: 8.7
    9.1
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @tryramp
    32,681 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,780 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ramp is the ultimate platform for modern finance teams. From corporate cards and expense management software to bill payments and vendor management, Ramp is the all-in-one solution designed to automat

Users
  • CEO
  • Controller
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Ramp is a financial management platform that allows users to track spending, reconcile receipts, and manage budgets.
  • Reviewers frequently mention the ease of use, the ability to upload receipts and track spending, and the helpful security features such as the ability to lock the credit card.
  • Reviewers experienced issues with the copy-and-paste feature, occasional system failures to recognize receipts, slow invoice processing times, and some found the reminder notifications to be annoying.
Ramp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
740
Expense Management
406
Efficiency
272
Receipt Management
263
Virtual Cards
212
Cons
Missing Features
103
Card Issues
101
Receipt Management
100
Approval Issues
83
Manual Entry
66
Ramp features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.3
Workflow
Average: 8.7
9.5
Performance and Reliability
Average: 8.7
9.1
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Company Website
Year Founded
2019
HQ Location
New York
Twitter
@tryramp
32,681 Twitter followers
LinkedIn® Page
www.linkedin.com
3,780 employees on LinkedIn®
(1,511)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Expense Management software
View top Consulting Services for Brex
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and bu

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brex is a financial product that provides a platform for managing corporate expenses, including a physical and digital card, an app for tracking spending, and features for receipt capture and assignment.
    • Users like the convenience and ease of use of Brex, particularly its user-friendly app, real-time expense tracking, automated expense categorization, and the ability to handle receipt capture and assignment all in one place.
    • Reviewers noted issues with the spending limit not being approved at the counter despite appearing correct in the app and on the desktop, difficulties with the Bill Pay setup, and delays in reimbursement processing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    356
    Expense Management
    121
    Customer Support
    118
    Mobile App
    95
    Easy Upload
    94
    Cons
    Approval Issues
    50
    Manual Entry
    26
    Approval Process
    24
    Upload Issues
    23
    Limited Options
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brex features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Workflow
    Average: 8.7
    9.5
    Performance and Reliability
    Average: 8.7
    9.2
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brex
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @brexHQ
    23,051 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,714 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and bu

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brex is a financial product that provides a platform for managing corporate expenses, including a physical and digital card, an app for tracking spending, and features for receipt capture and assignment.
  • Users like the convenience and ease of use of Brex, particularly its user-friendly app, real-time expense tracking, automated expense categorization, and the ability to handle receipt capture and assignment all in one place.
  • Reviewers noted issues with the spending limit not being approved at the counter despite appearing correct in the app and on the desktop, difficulties with the Bill Pay setup, and delays in reimbursement processing.
Brex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
356
Expense Management
121
Customer Support
118
Mobile App
95
Easy Upload
94
Cons
Approval Issues
50
Manual Entry
26
Approval Process
24
Upload Issues
23
Limited Options
21
Brex features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.2
Workflow
Average: 8.7
9.5
Performance and Reliability
Average: 8.7
9.2
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Brex
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@brexHQ
23,051 Twitter followers
LinkedIn® Page
www.linkedin.com
1,714 employees on LinkedIn®
(1,428)4.7 out of 5
12th Easiest To Use in Expense Management software
Save to My Lists
Entry Level Price:Starting at £9.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pleo is a comprehensive spending solution designed to streamline expense management for companies of all sizes. This innovative platform provides employees with smart company cards, enabling them to m

    Users
    • CEO
    • Managing Director
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pleo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    155
    Expense Management
    61
    Efficiency
    56
    Easy Upload
    52
    Integrations
    50
    Cons
    Poor Customer Support
    22
    Receipt Scanning Issues
    21
    Approval Issues
    20
    Card Issues
    20
    Expensive
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pleo features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow
    Average: 8.7
    9.0
    Performance and Reliability
    Average: 8.7
    8.7
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pleo
    Company Website
    Year Founded
    2015
    HQ Location
    København N, Hovedstaden
    Twitter
    @pleo
    2,631 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    973 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pleo is a comprehensive spending solution designed to streamline expense management for companies of all sizes. This innovative platform provides employees with smart company cards, enabling them to m

Users
  • CEO
  • Managing Director
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 33% Mid-Market
Pleo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
155
Expense Management
61
Efficiency
56
Easy Upload
52
Integrations
50
Cons
Poor Customer Support
22
Receipt Scanning Issues
21
Approval Issues
20
Card Issues
20
Expensive
18
Pleo features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow
Average: 8.7
9.0
Performance and Reliability
Average: 8.7
8.7
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Pleo
Company Website
Year Founded
2015
HQ Location
København N, Hovedstaden
Twitter
@pleo
2,631 Twitter followers
LinkedIn® Page
www.linkedin.com
973 employees on LinkedIn®
(1,782)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Expense Management software
Save to My Lists
Entry Level Price:$11.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sage Expense Management (formerly Fyle) is an AI-powered expense management software built to automate and simplify how businesses handle employee expenses and corporate credit card transactions.

    Users
    • Manager
    • Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sage Expense Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    250
    Easy Upload
    120
    Mobile App
    65
    Speed
    63
    Convenience
    59
    Cons
    Receipt Management
    45
    Manual Entry
    31
    Photo Issues
    29
    Deletion Difficulties
    28
    Approval Issues
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sage Expense Management features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow
    Average: 8.7
    9.0
    Performance and Reliability
    Average: 8.7
    9.2
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1981
    HQ Location
    Newcastle
    LinkedIn® Page
    www.linkedin.com
    15,172 employees on LinkedIn®
    Ownership
    SGE.L
Product Description
How are these determined?Information
This description is provided by the seller.

Sage Expense Management (formerly Fyle) is an AI-powered expense management software built to automate and simplify how businesses handle employee expenses and corporate credit card transactions.

Users
  • Manager
  • Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 31% Small-Business
Sage Expense Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
250
Easy Upload
120
Mobile App
65
Speed
63
Convenience
59
Cons
Receipt Management
45
Manual Entry
31
Photo Issues
29
Deletion Difficulties
28
Approval Issues
25
Sage Expense Management features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow
Average: 8.7
9.0
Performance and Reliability
Average: 8.7
9.2
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Company Website
Year Founded
1981
HQ Location
Newcastle
LinkedIn® Page
www.linkedin.com
15,172 employees on LinkedIn®
Ownership
SGE.L
(5,583)4.5 out of 5
Optimized for quick response
View top Consulting Services for Expensify
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50% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Expensify is the easiest way to do your expenses, travel, and corporate cards. Built for businesses of all sizes and trusted by 15 million members worldwide. Don't believe us? Even G2 uses Expensif

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Expensify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    261
    Expense Tracking
    108
    Efficiency
    98
    Convenience
    85
    Expense Management
    80
    Cons
    Manual Entry
    33
    Receipt Management
    33
    Not Intuitive
    30
    Upload Issues
    30
    Learning Curve
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Expensify features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow
    Average: 8.7
    9.2
    Performance and Reliability
    Average: 8.7
    9.2
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Expensify
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @Expensify
    14,098 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    212 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Expensify is the easiest way to do your expenses, travel, and corporate cards. Built for businesses of all sizes and trusted by 15 million members worldwide. Don't believe us? Even G2 uses Expensif

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 35% Small-Business
Expensify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
261
Expense Tracking
108
Efficiency
98
Convenience
85
Expense Management
80
Cons
Manual Entry
33
Receipt Management
33
Not Intuitive
30
Upload Issues
30
Learning Curve
22
Expensify features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow
Average: 8.7
9.2
Performance and Reliability
Average: 8.7
9.2
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Expensify
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@Expensify
14,098 Twitter followers
LinkedIn® Page
www.linkedin.com
212 employees on LinkedIn®
(853)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Payhawk is an AI-native spend management platform that orchestrates global money across Bills, Cards, Expenses, Travel, and Procurement for maximum control, automation and savings. It provides a globa

    Users
    • Finance Manager
    • Accountant
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 30% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Payhawk is a platform for managing corporate credit cards, automating and tracking expenses, and handling invoice payments.
    • Reviewers appreciate the platform's automation features, real-time budget control, easy invoice handling, and the ability to centralize financial data, along with its user-friendly interface and quick setup process.
    • Reviewers noted issues with the high platform cost for smaller businesses, complexity in pricing, occasional software glitches after updates, limited customization options, and occasional slow response from the support team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Payhawk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    358
    Expense Management
    173
    Customer Support
    171
    Time-saving
    167
    Efficiency
    154
    Cons
    Missing Features
    49
    Limited Customization
    43
    Approval Issues
    42
    Integration Issues
    38
    Limited Options
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Payhawk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow
    Average: 8.7
    8.7
    Performance and Reliability
    Average: 8.7
    8.6
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Payhawk
    Company Website
    Year Founded
    2018
    HQ Location
    London, England
    Twitter
    @payhawk
    566 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    476 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Payhawk is an AI-native spend management platform that orchestrates global money across Bills, Cards, Expenses, Travel, and Procurement for maximum control, automation and savings. It provides a globa

Users
  • Finance Manager
  • Accountant
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 30% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Payhawk is a platform for managing corporate credit cards, automating and tracking expenses, and handling invoice payments.
  • Reviewers appreciate the platform's automation features, real-time budget control, easy invoice handling, and the ability to centralize financial data, along with its user-friendly interface and quick setup process.
  • Reviewers noted issues with the high platform cost for smaller businesses, complexity in pricing, occasional software glitches after updates, limited customization options, and occasional slow response from the support team.
Payhawk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
358
Expense Management
173
Customer Support
171
Time-saving
167
Efficiency
154
Cons
Missing Features
49
Limited Customization
43
Approval Issues
42
Integration Issues
38
Limited Options
36
Payhawk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow
Average: 8.7
8.7
Performance and Reliability
Average: 8.7
8.6
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Payhawk
Company Website
Year Founded
2018
HQ Location
London, England
Twitter
@payhawk
566 Twitter followers
LinkedIn® Page
www.linkedin.com
476 employees on LinkedIn®
(959)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Expense Management software
View top Consulting Services for FreshBooks
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90% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadshe

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FreshBooks is an invoicing and expense tracking application designed for small teams and client-based work.
    • Reviewers frequently mention the ease of use, the ability to manage taxes, the simplicity of creating and sending invoices, and the excellent customer support as standout features of FreshBooks.
    • Reviewers noted limitations in reporting and customization, issues with the kilometer system, restrictions on the number of clients for small businesses, and the lack of offline access as areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FreshBooks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    167
    Invoicing
    86
    Invoice Management
    84
    Customer Support
    77
    Simple
    67
    Cons
    Missing Features
    60
    Invoicing Issues
    31
    Expensive
    30
    Pricing Issues
    29
    Limited Features
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreshBooks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    7.8
    Workflow
    Average: 8.7
    9.0
    Performance and Reliability
    Average: 8.7
    8.6
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Toronto
    Twitter
    @freshbooks
    28,153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    398 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadshe

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FreshBooks is an invoicing and expense tracking application designed for small teams and client-based work.
  • Reviewers frequently mention the ease of use, the ability to manage taxes, the simplicity of creating and sending invoices, and the excellent customer support as standout features of FreshBooks.
  • Reviewers noted limitations in reporting and customization, issues with the kilometer system, restrictions on the number of clients for small businesses, and the lack of offline access as areas for improvement.
FreshBooks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
167
Invoicing
86
Invoice Management
84
Customer Support
77
Simple
67
Cons
Missing Features
60
Invoicing Issues
31
Expensive
30
Pricing Issues
29
Limited Features
28
FreshBooks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
7.8
Workflow
Average: 8.7
9.0
Performance and Reliability
Average: 8.7
8.6
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Company Website
Year Founded
2003
HQ Location
Toronto
Twitter
@freshbooks
28,153 Twitter followers
LinkedIn® Page
www.linkedin.com
398 employees on LinkedIn®
(1,004)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    myBiz by MakeMyTrip is a comprehensive travel management solution designed to meet the business travel needs of organizations ranging from small to large enterprises. As a trusted travel partner for o

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 65% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • myBiz by MakeMyTrip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    217
    Easy Booking
    185
    Convenience
    139
    Customer Support
    96
    Experience
    90
    Cons
    Pricing Issues
    90
    Poor Discounts
    67
    High Prices
    58
    Limited Options
    52
    Poor Customer Support
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • myBiz by MakeMyTrip features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Workflow
    Average: 8.7
    9.2
    Performance and Reliability
    Average: 8.7
    9.0
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2000
    HQ Location
    Gurugram, IN
    Twitter
    @makemytrip
    134,883 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,052 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

myBiz by MakeMyTrip is a comprehensive travel management solution designed to meet the business travel needs of organizations ranging from small to large enterprises. As a trusted travel partner for o

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 65% Small-Business
  • 21% Mid-Market
myBiz by MakeMyTrip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
217
Easy Booking
185
Convenience
139
Customer Support
96
Experience
90
Cons
Pricing Issues
90
Poor Discounts
67
High Prices
58
Limited Options
52
Poor Customer Support
42
myBiz by MakeMyTrip features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.8
Workflow
Average: 8.7
9.2
Performance and Reliability
Average: 8.7
9.0
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Company Website
Year Founded
2000
HQ Location
Gurugram, IN
Twitter
@makemytrip
134,883 Twitter followers
LinkedIn® Page
www.linkedin.com
7,052 employees on LinkedIn®
(718)4.7 out of 5
8th Easiest To Use in Expense Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alaan is the largest and most comprehensive corporate cards and spend management platform in the Middle East, trusted by top companies like G42, Lulu, Dubai Holding Group, Al Barari, Rivoli, and Wash

    Users
    • Accountant
    • Finance Manager
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 52% Small-Business
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Alaan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    309
    Expense Management
    100
    Convenience
    89
    Customer Support
    83
    Tracking Ease
    61
    Cons
    Approval Issues
    42
    Limited Options
    31
    Card Issues
    30
    Upload Issues
    27
    Purchasing Issues
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alaan features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow
    Average: 8.7
    9.0
    Performance and Reliability
    Average: 8.7
    8.9
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Alaan Pay
    Company Website
    Year Founded
    2021
    HQ Location
    Dubai, UAE
    LinkedIn® Page
    www.linkedin.com
    231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alaan is the largest and most comprehensive corporate cards and spend management platform in the Middle East, trusted by top companies like G42, Lulu, Dubai Holding Group, Al Barari, Rivoli, and Wash

Users
  • Accountant
  • Finance Manager
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 52% Small-Business
  • 44% Mid-Market
Alaan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
309
Expense Management
100
Convenience
89
Customer Support
83
Tracking Ease
61
Cons
Approval Issues
42
Limited Options
31
Card Issues
30
Upload Issues
27
Purchasing Issues
26
Alaan features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow
Average: 8.7
9.0
Performance and Reliability
Average: 8.7
8.9
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Alaan Pay
Company Website
Year Founded
2021
HQ Location
Dubai, UAE
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
(1,638)4.1 out of 5
Optimized for quick response
View top Consulting Services for Paychex
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paychex Flex® is an all-in-one HR solution designed to streamline various human resource functions for businesses of all sizes. This comprehensive platform enables users to hire, pay, manage, and reta

    Users
    • Office Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paychex Flex is a platform that consolidates the entire employee lifecycle, from recruitment through retirement, into one system, including a Hiring module for managing job openings across different locations.
    • Reviewers frequently mention the ease of tracking pay and deductions, the helpfulness of customer service, the user-friendly interface, and the convenience of having all HR needs in one place.
    • Reviewers experienced issues with a dated user interface, tedious navigation between modules, long hold times when reaching customer service, difficulty defining users, high cost, and poor customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paychex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Payroll Management
    49
    Helpful
    48
    Payroll
    43
    Customer Support
    38
    Cons
    Poor Customer Support
    40
    Payroll Issues
    28
    Expensive
    22
    Not User-Friendly
    18
    Poor Support Services
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paychex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Workflow
    Average: 8.7
    8.2
    Performance and Reliability
    Average: 8.7
    8.4
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1971
    HQ Location
    Rochester, NY
    Twitter
    @Paychex
    11,893 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,556 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paychex Flex® is an all-in-one HR solution designed to streamline various human resource functions for businesses of all sizes. This comprehensive platform enables users to hire, pay, manage, and reta

Users
  • Office Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paychex Flex is a platform that consolidates the entire employee lifecycle, from recruitment through retirement, into one system, including a Hiring module for managing job openings across different locations.
  • Reviewers frequently mention the ease of tracking pay and deductions, the helpfulness of customer service, the user-friendly interface, and the convenience of having all HR needs in one place.
  • Reviewers experienced issues with a dated user interface, tedious navigation between modules, long hold times when reaching customer service, difficulty defining users, high cost, and poor customer support.
Paychex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Payroll Management
49
Helpful
48
Payroll
43
Customer Support
38
Cons
Poor Customer Support
40
Payroll Issues
28
Expensive
22
Not User-Friendly
18
Poor Support Services
18
Paychex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
7.9
Workflow
Average: 8.7
8.2
Performance and Reliability
Average: 8.7
8.4
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Company Website
Year Founded
1971
HQ Location
Rochester, NY
Twitter
@Paychex
11,893 Twitter followers
LinkedIn® Page
www.linkedin.com
18,556 employees on LinkedIn®
(1,621)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 71% Mid-Market
    • 15% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a comprehensive HR and payroll system that centralizes employee data, time tracking, and expense reconciliation.
    • Reviewers like the user-friendly interface, the automation of various HR tasks, and the ability for employees to manage their own information, which saves time and reduces errors.
    • Reviewers experienced issues with customer support response times, system glitches after updates, and found the platform to be complex and overwhelming for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    362
    Helpful
    265
    Customer Support
    261
    Payroll Management
    235
    Simple
    168
    Cons
    Learning Curve
    113
    Poor Customer Support
    110
    Payroll Issues
    91
    Limited Features
    90
    Missing Features
    88
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paycom features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Workflow
    Average: 8.7
    8.9
    Performance and Reliability
    Average: 8.7
    8.8
    Ease of Creating Expense Reports
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,708 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 71% Mid-Market
  • 15% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a comprehensive HR and payroll system that centralizes employee data, time tracking, and expense reconciliation.
  • Reviewers like the user-friendly interface, the automation of various HR tasks, and the ability for employees to manage their own information, which saves time and reduces errors.
  • Reviewers experienced issues with customer support response times, system glitches after updates, and found the platform to be complex and overwhelming for new users.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
362
Helpful
265
Customer Support
261
Payroll Management
235
Simple
168
Cons
Learning Curve
113
Poor Customer Support
110
Payroll Issues
91
Limited Features
90
Missing Features
88
Paycom features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.6
Workflow
Average: 8.7
8.9
Performance and Reliability
Average: 8.7
8.8
Ease of Creating Expense Reports
Average: 8.7
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,499 Twitter followers
LinkedIn® Page
www.linkedin.com
6,708 employees on LinkedIn®