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Sage Expense Management Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the easy-to-use interface of Sage Expense Management, simplifying expense tracking and receipt management seamlessly. (203 mentions)
Users find the easy upload feature of Sage Expense Management invaluable for efficient receipt management and processing. (97 mentions)
Users love the seamless mobile-to-desktop syncing of Sage Expense Management, enhancing convenience and usability. (55 mentions)
Users appreciate the speed of grouping monthly expenses and quickly filtering options in Sage Expense Management. (52 mentions)
Users appreciate the convenience of Sage Expense Management, streamlining expense tracking and receipt management effortlessly. (47 mentions)
Users face receipt management issues with unreconciled expenses and difficulties in categorizing receipts effectively. (35 mentions)
Users find the manual entry process cumbersome, leading to confusion and extra verification work when tracking expenses. (23 mentions)
Users express frustration with approval issues, facing delays and multiple stages before reimbursements are processed. (22 mentions)
Users face deletion difficulties with pending charges and duplicated expenses, complicating expense management tasks. (21 mentions)
Users find the time-consuming data entry process frustrating, especially when incomplete expense records cannot be saved. (20 mentions)

5 Pros or Advantages of Sage Expense Management

5 Cons or Disadvantages of Sage Expense Management

Aggunuru  V.
AV
Aggunuru V.
Manager
Small-Business (50 or fewer emp.)
"Streamlined Expense Management with Real-Time Visibility"
4.5/5
What do you like best about Sage Expense Management?

I like Sage Expense Management because of its real-time visibility into expenses and automated approval workflows. It makes it easier to track spending, reduce manual data entry, and keep expense reporting organized. The initial setup was fairly easy, with a straightforward interface, and configuring users, expense categories, and integrations didn't take much time. The overall implementation was smooth and manageable. I also appreciate its support for integrations with tools like Sage Intacct, QuickBooks, and Slack, which enhances its functionality. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

I feel the reporting and customization options could be improved. Some reports take a little time for me to generate, and having more flexible dashboards, easier export options, and more detailed approval notifications would make the overall experience better. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Proactive Text Receipt Capture Makes Expense Tracking Effortless"
4.5/5
What do you like best about Sage Expense Management?

What I like most about Sage Expense Management is how proactive it is. Being able to send in receipts through a text thread right after I’m notified of a charge is amazing, and it makes keeping all my work expenses together so much easier. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

I do a lot of international travel, so my favorite feature—text thread notifications and sending the associated receipts—doesn’t always work when I’m abroad. Sometimes it’s because cell service is spotty, but more often it’s because the platform can’t read receipts in other currencies. Review collected by and hosted on G2.com.

Sarah W.
SW
Sarah W.
Logistics Manager
Mid-Market (51-1000 emp.)
"Effortless Expense Management with Seamless Receipts"
5/5
What do you like best about Sage Expense Management?

I really appreciate how easy and intuitive Sage Expense Management is to use. Uploads are quick and the system clearly guides you on what's needed at each step. The attachments and offerings like texting receipts make it very convenient. As soon as I get a receipt from a restaurant, I can snap a picture and submit it right away, and I haven't lost a receipt yet. The ability to email directly from Outlook without having to download receipts saves time. Even though it might save just a minute per receipt, it adds up to saving days in the long run, making the process much easier compared to other platforms I've used. I really enjoy this ease of use and the convenience of Sage. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

My main complaint, which has actually gotten better over the last few times, has been duplicates. There's sometimes when I will submit an expense, but it won't show up on my card for a few days later, and it struggles to realize that it's the same charge. Review collected by and hosted on G2.com.

BIANCA b.
BB
BIANCA b.
Assistant Manager
Mid-Market (51-1000 emp.)
"An Essential Tool for Expense Management"
4.5/5
What do you like best about Sage Expense Management?

Fyle has made expenses management much easier. The platform is easy to use and its automated features keep everything organized.

I love how it simplifies mileage reimbursement. The app uses Google Maps to calculate the distance and applies the correct rate, which is a huge time-saver. It also sends me instant notifications for corporate credit card transactions, making it easy to stay on top of receipts. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

While the user experience is generally great, there are a few minor things that could be more efficient. The process for submitting a report feels a little clunky - you have to click "add expense report" and then go back to submit it, which adds and extra step. Review collected by and hosted on G2.com.

CJ .
C
CJ .
Vice President of Sales & Marketing
Small-Business (50 or fewer emp.)
"Easy-to-Use with Time-Saving Text Receipt Integration"
5/5
What do you like best about Sage Expense Management?

Sage Expense is easy to use and navigate. I LOVE the text integration and the ability to text my receipt image and have it automatically attach to the applicable expense item. It's made it so much easier to manage the expense back-up and declutter my wallet and office from keeping receipts all month! The Support Team is quick to respond to any questions and Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

Sometimes the texted images to do attach to the expense so I have to delete the original expense from the credit card. Review collected by and hosted on G2.com.

Lola A.
LA
Lola A.
Fair Housing Outreach Coordinator
Small-Business (50 or fewer emp.)
"Easy Mileage & Per Diem Tracking with Helpful Deposit Notifications"
5/5
What do you like best about Sage Expense Management?

I like that it is easy to add new mileage and per diems, it makes it easy to keep track of the entries and I like how it notifies me of when the money has been added to my bank account. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

I do not like that the per diem checks show the date that I input the entry instead of the date that the per diem is for, I would like it to show the date it is for a little bit more visibly. Review collected by and hosted on G2.com.

MM
Mac M.
Sr Project Manager
Mid-Market (51-1000 emp.)
"Easy to Use with Well-Organized Reports and Quick Turnaround"
4/5
What do you like best about Sage Expense Management?

Easy to use, good organization/back check of reports, and quick turnaround. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

Sometimes programming issues that require closing out and restarting the expense entry process. There is no partial save/draft entry on expenses where i can fill out the information i know and come back;

For example, i enter the job #, description, amount etc but then get to the cost code and its not in the system. I then have to go enter in Procore, then sync back to our ERP which then syncs to Sage. I return and re-enter all the information again plus the newly synced cost code. Minor dislikes, not dealbreakers. Review collected by and hosted on G2.com.

BN
Bruce N.
Media & Production Director
Small-Business (50 or fewer emp.)
"Efficient for Expense Tracking but Limited Store Options"
1.5/5
What do you like best about Sage Expense Management?

I use Sage Expense Management for receiving checks, logging company expenses, and processing reimbursement monies. I like that it makes it easy to track spending and categorize expenses. The suggested categories are usually correct and make logging faster, adding value by saving me the time from having to double-check. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

Honestly, making the card an American Express locks me out of a lot of stores I'd like to shop at. Also, we've had issues with past expenses not going away or being doubled. Review collected by and hosted on G2.com.

Keon D.
KD
Keon D.
High School Director
Small-Business (50 or fewer emp.)
"Effortless Expense Tracking and Reimbursement"
4.5/5
What do you like best about Sage Expense Management?

I like how easy Sage Expense Management is to use. I also love that once I make an expense, it gets sent to my phone right away, which makes it efficient, quick, and easy to reimburse. Uploading receipts used to be a problem, but now I get a text the moment I make a purchase, allowing me to upload the receipt instantly and categorize it without even opening the app. Sage was much easier and required less work than Google Sheets, and the initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

Nothing Review collected by and hosted on G2.com.

Suzi B.
SB
Suzi B.
General Manager
Mid-Market (51-1000 emp.)
"Text-to-Sage Receipts With Automatic Expense Matching"
4.5/5
What do you like best about Sage Expense Management?

One of the major upsides is being able to text receipts to Sage, specify which GL code to use, and then have it automatically match the receipt to the expense. Review collected by and hosted on G2.com.

What do you dislike about Sage Expense Management?

Not being able to text pdf receipts. Those have to be uploaded manually as an attachment. Review collected by and hosted on G2.com.