--- title: myBiz by MakeMyTrip Reviews meta_title: 'myBiz by MakeMyTrip Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1149 reviews by the users' company size, role or industry to find out how myBiz by MakeMyTrip works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1149 scale: '5' date_modified: '2026-11-09' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

myBiz by MakeMyTrip Reviews & Product Details

myBiz by MakeMyTrip Reviews (1,149)

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myBiz by MakeMyTrip Reviews (1,149)

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4.5
1,149 reviews

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Wasim M.
WM
Wasim M.
AVP Projects
Mid-Market (51-1000 emp.)
"Convenient Platform for Managing Official Business Travel"
4/5
What do you like best about myBiz by MakeMyTrip?

What I really appreciate about myBiz is the convenience of managing our official travel bookings in one single location. It helps us manage everything from browsing flights to booking our employees’ travel to ensuring we keep accurate records for all trips taken by the company. Since we take a lot of trips to various project sites, myBiz has made it very simple for us to track and book our travel. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

One area worth improving is the reporting and expense management. Introducing more flexible project-based and employee-based reporting tools, simplifying invoicing procedure and improving approval processes will make the travel management platform more effective for companies that manage their travel across many different project sites. Review collected by and hosted on G2.com.

Kumar S.
KS
Kumar S.
CFO
Small-Business (50 or fewer emp.)
"Simple, Reliable Business Travel Management That Saves Time"
5/5
What do you like best about myBiz by MakeMyTrip?

What I like most about myBiz by MakeMyTrip is how simple and convenient it makes business travel management. The interface is easy to navigate, and booking flights and hotels for business trips is quick and straightforward. I also find the centralized booking and expense visibility useful for keeping business travel organized. Overall, it saves time, reduces the hassle of managing travel arrangements, and provides a reliable experience for business travel. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

While myBiz is generally convenient, there is room for improvement in areas such as customization and reporting. More detailed expense reports, stronger integration options with accounting and expense-management tools, and greater flexibility in managing travel policies would make the platform more useful for growing businesses. Customer support response times could also be more consistent for time-sensitive travel issues. Review collected by and hosted on G2.com.

Syed A.
SA
Syed A.
Head HR
Mid-Market (51-1000 emp.)
"Simple and Convenient Business Travel Management"
5/5
What do you like best about myBiz by MakeMyTrip?

What I like most about myBiz by MakeMyTrip is how convenient it is for managing business travel. The booking process is straightforward, and having flights, hotels, and all my travel details in one place makes it much easier to plan and organize business trips. I also appreciate that the platform is user-friendly and saves me time compared with handling each booking separately. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

There isn’t much to dislike so far. At times, it can take a little time to get a specific issue resolved through support, but overall the platform is easy to use and works well for managing business travel. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Syed,

We appreciate you rating us so highly. We’re glad myBiz makes it easy to book flights and hotels and keep travel details in one place. It’s wonderful to hear that this saves your team time, helps track bookings and expenses, and reduces the coordination needed for employee trips. Your kind words motivate us to keep improving the experience. Thank you for choosing myBiz for your business travel needs!

Alok M.
AM
Alok M.
Account Executive
Small-Business (50 or fewer emp.)
Originally submitted 9/10/2026
"Simple, User-Friendly Business Travel Management with myBiz by MakeMyTrip"
4.5/5
What do you like best about myBiz by MakeMyTrip?

What I like best about myBiz by MakeMyTrip is its simple and user-friendly interface, which makes managing business travel quick and convenient. It helps streamline the booking process, provides easy access to travel details and invoices, and makes it easier for companies to manage employee travel and expenses efficiently. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

One area that could be improved is the flexibility and customization of the platform. Some booking options and policies can feel restrictive, and it would be helpful to have more flexibility in managing bookings, cancellations, and changes. Better customization and a smoother approval and reporting process would further improve the overall experience. Review collected by and hosted on G2.com.

Alok M.
AM
Alok M.
Senior Accounts executive
Small-Business (50 or fewer emp.)
Originally submitted 6/30/2026
"myBiz by MakeMyTrip: Effortless All-in-One Business Travel with GST-Compliant Invoices"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I like best about myBiz by MakeMyTrip is its ease of use and the convenience of managing all business travel in one place. The platform simplifies flight and hotel bookings, provides GST-compliant invoices, streamlines approvals and expense management, and offers competitive corporate fares, making business travel more efficient and cost-effective. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Customer support can be slow at times, booking modifications could be more seamless, and the interface for managing corporate bookings can be improved. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Alok,

We appreciate you rating us so highly. We’re glad myBiz helps you manage flights, hotels, approvals, and travel records in one place. It’s wonderful to hear that GST-compliant invoices and visibility into expenses make reimbursement and accounting easier for your team. Your kind words motivate us to keep improving the experience. Thank you for choosing myBiz for your business travel needs!

Bhupendar B.
BB
Bhupendar B.
Manager
Enterprise (> 1000 emp.)
"The Ultimate Travel Platform with Easy Setup"
4/5
What do you like best about myBiz by MakeMyTrip?

I find myBiz by MakeMyTrip to be a perfect travel portal. It allows me to book all travel tickets and hotel stays at genuine prices. I like that it includes all hotels across India, making travel planning super convenient. I also enjoy the bus booking feature, which even covers small towns. The initial setup was very easy, which was a relief. Overall, it's a great tool for managing travel bookings. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I think myBiz by MakeMyTrip could improve in the areas of train and cab bookings. These aspects didn't work as well for me compared to others. Review collected by and hosted on G2.com.

Siladitya C.
SC
Siladitya C.
Director - Business Development & Projects
Mid-Market (51-1000 emp.)
Originally submitted 5/29/2026
"Effortless Travel Management, Best Airfare Guaranteed"
5/5
What do you like best about myBiz by MakeMyTrip?

I appreciate being able to manage my expenses and claims all in one place with myBiz by MakeMyTrip. I like the best air fare feature because my continued use provides me with access to the lowest fares, which is valuable for my frequent business travels. Also, I found the initial setup to be quite easy, making it convenient to get started with the service. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I find it challenging to reach an agent during problems and emergencies, and I think a dedicated Relationship Manager (RM) would be really helpful for high volume users like me. This would allow issues to be resolved quickly. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Siladitya,

We appreciate you for rating us so highly. We're delighted to know that you've consistently found great value in our hotel rates and airfares, and that the app provides a convenient and seamless booking experience for your travel needs.

It's especially rewarding to hear that myBiz helps you keep all your travel information in one place, making it easier to track office expenses and manage reimbursement claims efficiently. Providing businesses with greater visibility and control over their travel and expense management is exactly what we strive to achieve.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

A U.
AU
A U.
Small-Business (50 or fewer emp.)
Originally submitted 11/10/2025
"Streamlined Business Travel with AI Insights, Needs Better Reward System"
4/5
What do you like best about myBiz by MakeMyTrip?

I find the feature of having all bookings in one place incredibly useful. I like the AI insights on stays, which give a summary of experiences from various types of travelers, like solo women travelers and business travelers, without needing to go through each review individually. The initial setup of myBiz by MakeMyTrip was very easy as I just logged into my personal account and added a business ID. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I had an issue with myBiz by MakeMyTrip where I booked a stay using myBiz premium points but had to cancel the stay due to the property's full cancellation policy. Despite this, I did not receive those reward points back in my account, even after many conversations. I earned these rewards worth 700 after paying for the membership. Additionally, the support team currently seems very unprofessional, and my issue did not get resolved after multiple conversations. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Anjali, thank you for rating us so highly. We’re glad the AI summary helps you travel with more clarity and confidence. It’s great to know that the easy setup and consolidated GST invoices have simplified travel management for you. Hearing that you’ve recommended myBiz to your team is incredibly encouraging. We appreciate your trust in us!

Vishal A.
VA
Vishal A.
Director
Mid-Market (51-1000 emp.)
Originally submitted 5/29/2026
"Flexible Corporate Travel with Minor Hiccups"
4/5
What do you like best about myBiz by MakeMyTrip?

I really like the 24-hour cancellation option that comes with the corporate rate; it gives me flexibility in my travel plans, which I find super useful. I think the ease of use of the platform stands out, and I appreciate that I can make payments with minimal hassle since the passenger information is pre-stored. Plus, I can easily select and sort through nonstop flights, which is a big plus for me. The setup was pretty seamless, and though customer support was decent, it was overall easy to get started. Lastly, I love the corporate rate flexibility that allows for cancellations and the centralized approach to managing travel with the pre-added cards. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I find the process between selecting a flight and reaching the payment gateway quite frustrating. Once I'm on the payment page, there's no way to go back and edit passenger information or make changes if needed, which is really inconvenient. Additionally, after selecting a flight, entering passenger details, choosing seats, and meals is very confusing and misleading for me. I think the interface could be simpler and better streamlined to improve the overall experience. Also, while the initial setup was easy, the customer support was just decent and could be improved, as I've encountered issues that were not addressed satisfactorily. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello,

We appreciate you for rating us so highly. We're delighted to know that you've found our cancellable corporate fares valuable for your domestic travel needs.

It's especially great to hear that myBiz is helping you make quick and flexible corporate bookings, enabling you to manage travel plans with greater convenience and confidence. Delivering a seamless business travel experience while offering flexibility to our users remains a key focus for us.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Originally submitted 7/4/2024
"Flexible Booking with Excellent Financial Management"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I really value the peace of mind that myBiz by MakeMyTrip provides. The ability to change itineraries and even cancel flights without incurring much financial impact due to cancellation charges is crucial for us, as our travel plans often change at short notice. Having an overview of all company expenses under various headers from a monthly perspective is also really helpful for managing costs from a finance standpoint. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I think more delegation, if possible, would be nice. If company policies can be uploaded into myBiz by MakeMyTrip so that people, especially those in business development, can book their own tickets while ensuring policy adherence, that would be great. It would be helpful for the entire corporate policy to be reflected in the platform from a travel policy perspective. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Dear user, we appreciate you for rating us so highly. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. We are thrilled to hear that you find myBiz super convenient and helpful for managing your corporate travel and hotel bookings without a travel desk.

Thank you for choosing myBiz for your business travel needs!

Questions about myBiz by MakeMyTrip? Ask real users or explore answers from the community

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Vincy M.
VM
Vincy Macwan
•
Last activity 5 months ago

Can we start irctc in biz account ?

2 Upvotes
5
Join the conversation
Vishal D.
VD
Vishal Dokwal
•
Last activity 23 days ago

myBiz by MakeMyTrip: Zero cancellation charges are great, but how do you handle changes and refunds?

2 Upvotes
1
Join the conversation
myBiz by MakeMyTrip Comparisons
myBiz by MakeMyTrip Features
Ease of Booking
Itinerary Management
Trip Notifications
Expense Automation
Integration
Compliance
Rules
Workflows
Submit
Personalization
Predictive Analytics
Cost Savings