Mitratech Mineral
Trusted by more than 1 million companies, Mineral is the HR and compliance leader for growing businesses. Our proactive solutions take the guesswork out of HR and compliance, giving clients peace of mind. We combine data, technology, and human expertise to drive innovation and personalized guidance. Mineral solutions include online employee training, handbook and toolkit generation, live expert advice from a team of HR experts, and a comprehensive resource library of user-friendly compliance information and HR best practices created to save organizations time and money, including free webinars, guides and checklists. Mineral’s network of partnerships has enabled it to build the largest HR community in the U.S. Mineral was formerly known as the combined entity of ThinkHR and Mammoth. For more information, visit www.trustmineral.com and follow us on Twitter at @Trust_Mineral.
Average Rating: 4.8/5.0
Total Reviews: 281
How Do G2 Users Rate Mitratech Mineral?
- Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
- Ease of Admin: 9.4/10 (Category avg: 8.6/10)
- Ease of Use: 9.3/10 (Category avg: 9.0/10)
- Ease of Setup: 9.6/10 (Category avg: 8.6/10)
Who Is the Company Behind Mitratech Mineral?
- Seller: Mitratech
- Company Website:
- Year Founded: 1987
- HQ Location: Austin, TX
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Twitter: @MitratechLegal
1,055 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,105 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: HR Manager, Human Resources Manager
- Top Industries: Non-Profit Organization Management, Hospital & Health Care
- Company Size: 51% Medium, 43% Small
What Do G2 Reviewers Say About Mitratech Mineral?
AI-generated summary from verified user reviews
Pros
- Users find Mineral's ease of use and responsive customer service highly beneficial for HR needs and compliance updates.
- Users value the ease of use of Mitratech Mineral, appreciating its intuitive design and helpful resources.
- Users appreciate the informative resources of Mitratech Mineral, facilitating HR tasks and simplifying legal complexities.
- Users appreciate the informative HR support of Mitratech Mineral, benefiting from quick expert responses and useful templates.
- Users value the responsive customer support of Mitratech Mineral, facilitating quick assistance for various inquiries and issues.
Cons
- Users notice discrepancies in data accuracy between support information and the portal, impacting their trust in the system.
- Users mention delays of up to 24 hours for responses, impacting the immediacy of support when needed.
- Users find the extra cost of the handbook feature to be expensive and frustrating.
- Users are frustrated by the extra cost for the handbook feature, limiting their access to essential tools.
- Users mention slow customer support, often requiring a 24-hour wait for responses which may not suit urgent needs.
What Are Recent G2 Reviews of Mitratech Mineral?
Rating: 5.0/5.0 stars
— Erica D.
"Trusted Mineral HR Advisors: Expert Support When You Need It Most"
Rating: 5.0/5.0 stars
— Monica C.
What Are G2 Users Discussing About Mitratech Mineral?
- What does Mineral do? - 1 comment
- Who owns MineralWare?
- How much does MineralWare cost? - 1 comment
- What is mineral software?
