Best Enterprise IT Management Software - Page 2

How Many Enterprise IT Management Software Products Does G2 Track?

Total Products under this Category: 141

Category Stats (Sep 2026)

  • Average Rating: 4.4/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Total Network Inventory (+5.56%) - Among all products in this category, Total Network Inventory recorded the largest rating increase compared to last month

Last updated: September 26, 2026

How Does G2 Rank Enterprise IT Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 20,400+ Authentic Reviews
  • 141+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Enterprise IT Management Software

G2 Grid® for Enterprise IT Management Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, ServiceNow IT Operations Management, ManageEngine Endpoint Central, TeamViewer, Ivanti Autonomous Endpoint Management, OpManager Nexus, Remote Monitoring and Management, and AWS Management Console.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-it-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=teamviewer&focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=opmanager-nexus&focus%5B%5D=remote-monitoring-and-management&focus%5B%5D=aws-management-console)

AWS Service Catalog

AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures.

Average Rating: 4.2/5.0

Total Reviews: 26

How Do G2 Users Rate AWS Service Catalog?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Service Management: 9.0/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 6.7/10 (Category avg: 8.4/10)
  • Disaster Recovery: 6.7/10 (Category avg: 7.6/10)

Who Is the Company Behind AWS Service Catalog?

  • Seller: Amazon Web Services (AWS)
  • Year Founded: 2006
  • HQ Location: Seattle, WA
  • Twitter: @awscloud
    2,232,483 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    147,094 employees on LinkedIn®
  • Ownership: NASDAQ: AMZN

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Large, 23% Medium

What Are Recent G2 Reviews of AWS Service Catalog?

What Are G2 Users Discussing About AWS Service Catalog?

SolarWinds Observability

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

Average Rating: 4.3/5.0

Total Reviews: 828

How Do G2 Users Rate SolarWinds Observability?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Service Management: 9.6/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 6.7/10 (Category avg: 8.4/10)
  • Disaster Recovery: 7.1/10 (Category avg: 7.6/10)

Who Is the Company Behind SolarWinds Observability?

  • Seller: SolarWinds Worldwide LLC
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Austin, TX
  • Twitter: @solarwinds
    19,570 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,864 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Network Engineer, Network Administrator
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 44% Large, 35% Medium

What Do G2 Reviewers Say About SolarWinds Observability?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive interface of SolarWinds Observability, making system management and monitoring effortless and efficient.
  • Users appreciate the comprehensive visibility of SolarWinds Observability, simplifying performance monitoring across diverse environments.
  • Users value the unified visibility across infrastructure that simplifies monitoring and accelerates troubleshooting effectively.
  • Users appreciate the monitoring capabilities of SolarWinds Observability, effectively managing and analyzing network environments.
  • Users appreciate the intuitive user interface of SolarWinds, enhancing the management and visibility of network performance.
Cons
  • Users find the pricing escalates quickly, making SolarWinds Observability less affordable for larger setups and features.
  • Users face a significant learning curve with SolarWinds Observability, complicating the use of advanced features and integrations.
  • Users face integration issues due to complex setups and limited support for ITSM platform connections, affecting usability.
  • Users find the complex setup of SolarWinds Observability challenging, requiring significant technical expertise and time investment.
  • Users find the configuration difficulty of SolarWinds Observability to be a significant hurdle in effective deployment.

What Are Recent G2 Reviews of SolarWinds Observability?

What Are G2 Users Discussing About SolarWinds Observability?

Red Hat Ansible Automation Platform

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at scale. Ansible Automation Platform makes it possible for users across an organization to share, vet, and manage automation content by means of a simple, powerful, and agentless technical implementation. IT managers can provide guidelines on how automation is applied to individual teams. Meanwhile, automation creators retain the freedom to write tasks that use existing knowledge, without the operational overhead of conforming to complex tools and frameworks. It is a more secure and stable foundation for deploying end-to-end automation solutions, from hybrid cloud to the edge. Ansible Automation Platform uses an open source development model of the Ansible project to create an experience tailored to enterprise automation. This open development model connects the engineers behind Ansible Automation Platform to more than a dozen open source Ansible projects in the community. As members work together to identify and elevate the best ideas, Red Hat supports them by contributing to the code and creating products from upstream projects. View more at https://www.ansible.com/compare Ansible Automation Platform simplifies packaging and distribution while providing tested and trusted interoperability between all the components. Combined with an 18-month support life cycle, Ansible Automation Platform takes the complexity, uncertainty, and guesswork out of using upstream open source tools. With a Red Hat subscription, you get certified and validated automation content from our robust partner ecosystem; added security, reporting, and analytics; and life cycle technical support from Red Hat and Red Hat’s technology partners to scale automation across your organization. And you’ll get expert knowledge gained from our success with thousands of customers.

Average Rating: 4.6/5.0

Total Reviews: 369

How Do G2 Users Rate Red Hat Ansible Automation Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Service Management: 8.6/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 6.3/10 (Category avg: 8.4/10)
  • Disaster Recovery: 6.8/10 (Category avg: 7.6/10)

Who Is the Company Behind Red Hat Ansible Automation Platform?

  • Seller: Red Hat
  • Year Founded: 1993
  • HQ Location: Raleigh, NC
  • Twitter: @RedHat
    300,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19,487 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: DevOps Engineer, Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 48% Large, 36% Medium

What Do G2 Reviewers Say About Red Hat Ansible Automation Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the seamless automation of Red Hat Ansible Automation Platform enhances efficiency with minimal human interaction.
  • Users value the automation efficiency of Red Hat Ansible Automation Platform, streamlining operations without human intervention.
  • Users value the easy integrations of Red Hat Ansible Automation Platform, streamlining their automation workflows effortlessly.
  • Users value the task automation capabilities of Red Hat Ansible Automation Platform, streamlining processes without human intervention.
  • Users value the ease of use in Red Hat Ansible Automation Platform, making automation accessible even for beginners.
Cons
  • Users experience a steep learning curve with Ansible, requiring adjustments from traditional methods and installation challenges.
  • Users find the learning difficulty of Red Hat Ansible Automation Platform challenging due to its complexity and management issues.
  • Users find the complexity of the environment and licensing overwhelming, complicating management and scaling efforts.
  • Users find the complex setup of Red Hat Ansible Automation Platform challenging, especially with dependency management and installation.
  • Users note automation issues, including difficulties with inventory export and security that need further improvement.

What Are Recent G2 Reviews of Red Hat Ansible Automation Platform?

What Are G2 Users Discussing About Red Hat Ansible Automation Platform?

Tines Stories

Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workflows. With Tines, they’ve built a secure, flexible foundation to operationalize AI agents and intelligent workflows, unlocking productivity, moving faster, and future-proofing how work gets done.

Average Rating: 4.7/5.0

Total Reviews: 424

How Do G2 Users Rate Tines Stories?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Service Management: 9.2/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 9.2/10 (Category avg: 8.4/10)
  • Disaster Recovery: 8.3/10 (Category avg: 7.6/10)

Who Is the Company Behind Tines Stories?

  • Seller: Tines
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Dublin, IE
  • LinkedIn® Page: www.linkedin.com
    619 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Engineer, Software Engineer
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 38% Medium, 35% Large

What Do G2 Reviewers Say About Tines Stories?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Tines, enabling seamless automation without any coding knowledge.
  • Users highlight the flexibility and ease of automation with Tines, making integration and workflow creation seamless.
  • Users commend Tines for its exceptional customer support, appreciating the team's responsiveness and proactive assistance.
  • Users highlight Tines for its ease of use and rapid implementation, significantly boosting team efficiency and automation capabilities.
  • Users value Tines for its time-saving automation capabilities, allowing teams to focus on more strategic activities efficiently.
Cons
  • Users note a steep learning curve with Tines, especially for newcomers to automation and orchestration tools.
  • Users find Tines lacking in missing features that can hinder initial onboarding and expectations for functionality.
  • Users note a lack of features in Tines, pointing out missing options and inconsistencies in functionality.
  • Users find the complexity of advanced features in Tines overwhelming, especially for teams lacking a clear strategy.
  • Users find Tines has a difficult learning curve, particularly for newcomers to automation and orchestration tools.

What Are Recent G2 Reviews of Tines Stories?

What Are G2 Users Discussing About Tines Stories?

N-able N-central

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.

Average Rating: 4.4/5.0

Total Reviews: 543

How Do G2 Users Rate N-able N-central?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Service Management: 8.0/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 7.6/10 (Category avg: 8.4/10)
  • Disaster Recovery: 7.2/10 (Category avg: 7.6/10)

Who Is the Company Behind N-able N-central?

  • Seller: N-able
  • Company Website:
  • HQ Location: Morrisville, North Carolina
  • Twitter: @Nable
    15,859 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,307 employees on LinkedIn®
  • Ownership: NYSE: NABL

Who Uses This Product?

  • Who Uses This: Director, Operations Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 59% Small, 33% Medium

What Do G2 Reviewers Say About N-able N-central?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of N-able N-central, finding it intuitive for managing systems seamlessly.
  • Users value the customizable automation features of N-able N-central, enhancing control and efficiency in IT management.
  • Users value the customizable scripting options in N-able N-central, enhancing control and flexibility for IT management.
  • Users appreciate the solid remote access features of N-able N-central, enhancing system monitoring and management efficiency.
  • Users value the proactive monitoring capabilities of N-able N-central, enhancing efficiency without disrupting clients.
Cons
  • Users find the missing features, like chat and credential management, hinder efficiency and user experience.
  • Users often face feature issues that hinder efficiency, including bugs, connection problems, and inconsistent filtering.
  • Users express frustration over filter editing limitations and the cumbersome patching process in N-able N-central.
  • Users find the steep learning curve due to scattered documentation and lack of comprehensive guides challenging.
  • Users find the interface confusing, struggling with a steep learning curve and unwieldy settings management.

What Are Recent G2 Reviews of N-able N-central?

What Are G2 Users Discussing About N-able N-central?

Alloy Navigator

Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Workflow management engine inside Alloy Navigator enables users to design custom IT processes. These can be altered to the specific needs of the business and personnel and might even include AI-driven steps. The solution also offers an online web portal, self-service portal for end users, and mobile apps for technicians and end-users. The Self-Service Portal is equipped with an AI Assistant to resolve routine questions of end-users, freeing IT for bigger challenges. Alloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance in software licensing. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.

Average Rating: 4.8/5.0

Total Reviews: 119

How Do G2 Users Rate Alloy Navigator?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Alloy Navigator?

  • Seller: Alloy Software
  • Year Founded: 2002
  • HQ Location: Bloomfield, NJ
  • Twitter: @AlloySoftware
    466 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 76% Small, 32% Medium

What Do G2 Reviewers Say About Alloy Navigator?

AI-generated summary from verified user reviews

Pros
  • Users value the asset discovery feature of Alloy Navigator for its ability to keep network devices updated effortlessly.
  • Users find Alloy Navigator's ease of use enhances efficiency, streamlining ticket management and workflow automation effortlessly.
  • Users value the integrated ticketing and asset management of Alloy Navigator, streamlining support and enhancing workflow efficiency.
  • Users value the integrated ticket management of Alloy Navigator, enhancing visibility and simplifying workflows for support teams.
  • Users value the automation capabilities of Alloy Navigator, streamlining workflows across departments and saving time.
Cons
  • Users find the learning curve steep, requiring extra training for new hires and better onboarding resources.
  • Users find the complex setup of Alloy Navigator challenging, requiring extra training and experimentation for effective use.
  • Users find the platform limited in customization, making it less adaptable for creative collaboration and specific needs.
  • Users find the setup difficulty challenging initially, requiring significant effort and training to configure smoothly.
  • Users find the poor interface design hampers usability and complicates onboarding for new hires.

What Are Recent G2 Reviews of Alloy Navigator?

What Are G2 Users Discussing About Alloy Navigator?

IBM Apptio

IBM Apptio is a comprehensive, suite of IT Financial Management (ITFM) solutions designed to help organizations modernize how they plan, understand, and optimize IT spend. Whether you’re building foundational ITFM capabilities or advancing a mature practice, IBM Apptio meets you where you are and scales with you as your needs evolve. Built for speed and ease of use, IBM Apptio enables teams to replace manual spreadsheets and quickly gain defensible visibility of financial and operational data, through streamlined, automated workflows. Organizations can achieve actionable insights in as little as 30 days – enabling clearer cost visibility, faster planning cycles, and more confident decision-making. With over 18 years of market leadership, over 1,800 deployments, and more than $650 billion in technology spend managed, IBM Apptio delivers proven expertise and assurance for organizations navigating rising costs, increased scrutiny, and business accountability. At its core, IBM Apptio helps organizations: • Modernize ITFM practices with AI and automation Bring modern efficiency to IT planning and cost management while increasing spend transparency across the organization. Reduce spreadsheet and manual process dependence while gaining a connected view into technology spend by leveraging AI to automate data ingestion, surface anomalies, accelerate analysis, and free teams to focus on strategic decisions. • Get fast, accurate insights into IT spend Quickly transform your key enterprise data into actionable insights by automatically allocating IT spend data. Get insights fast and build a foundation for IT financial management that grows with you. From applications, services, infrastructure, products, and business units – organizations can quickly understand cost drivers, usage patterns, and value delivered across on-premises, hybrid, and cloud environments. • Optimize costs and maximize business value Find cost savings opportunities, streamline investments, and get more from your IT spend, improving alignment through enhanced transparency, business unit accountability, and data-driven decision-making. Together, IBM Apptio empowers IT, Finance, and business leaders to manage complexity, govern emerging technology trends like AI and Hybrid IT, and turn IT spend into a strategic advantage. Overview of IBM Apptio Solutions: • IBM Apptio Costing – Achieve defensible cost transparency and unit economics to understand total cost of ownership (TCO) with allocations based on the TBM Council-backed Apptio TBM Unified Model (ATUM) framework. • IBM Apptio Planning – Streamline budgeting and forecasting with continuous, collaborative planning. • IBM Apptio Billing – Enable accurate showback and chargeback to drive accountability and informed consumption. • IBM Apptio Benchmarking – Compare performance against peers to validate strategy and identify improvement opportunities. • IBM Apptio TCO Solutions – Purpose-built TCO solutions for today’s top-of-mind investment categories such as Hybrid IT, Public Cloud, AI, and Mainframe, delivering out-of-the-box visibility into the cost drivers, usage, and business

Average Rating: 4.3/5.0

Total Reviews: 202

How Do G2 Users Rate IBM Apptio?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Service Management: 8.1/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 7.6/10 (Category avg: 8.4/10)
  • Disaster Recovery: 7.5/10 (Category avg: 7.6/10)

Who Is the Company Behind IBM Apptio?

  • Seller: Apptio, an IBM Company
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Bellevue, WA
  • Twitter: @Apptio
    9,662 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,315 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Insurance
  • Company Size: 52% Large, 15% Medium

What Do G2 Reviewers Say About IBM Apptio?

AI-generated summary from verified user reviews

Pros
  • Users value the easy-to-use interface of IBM Apptio that streamlines tasks and simplifies reporting processes.
  • Users value the flexibility and inclusiveness of IBM Apptio, enhancing analysis and supporting essential business functions.
  • Users appreciate the efficient reporting capabilities of IBM Apptio, making monthly reporting seamless and customizable.
  • Users appreciate the cost efficiency of IBM Apptio, enhancing IT financial management and supporting informed decision-making.
  • Users appreciate the flexibility and customization of IBM Apptio, enabling tailored reporting for diverse organizational needs.
Cons
  • Users find the missing features in IBM Apptio, such as AI and dynamic forecasting, limit their analytical capabilities.
  • Users experience slow performance with IBM Apptio, impacting efficiency and complicating task execution significantly.
  • Users find the reporting layer inadequate, complicating usability and integration for those unfamiliar with IBM Apptio.
  • Users report a significant learning curve with IBM Apptio, making it difficult to manage and utilize effectively.
  • Users struggle with the complexity of IBM Apptio's operations, often requiring external help and continuous training.

What Are Recent G2 Reviews of IBM Apptio?

What Are G2 Users Discussing About IBM Apptio?

EV Reach

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation . Compliance and security management

Average Rating: 4.5/5.0

Total Reviews: 428

How Do G2 Users Rate EV Reach?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Service Management: 8.3/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 7.7/10 (Category avg: 8.4/10)
  • Disaster Recovery: 6.6/10 (Category avg: 7.6/10)

Who Is the Company Behind EV Reach?

  • Seller: EasyVista
  • Year Founded: 1988
  • HQ Location: Noisy-le-Grand
  • Twitter: @EasyVista
    1,283 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    368 employees on LinkedIn®
  • Ownership: EPA: ALEZV

Who Uses This Product?

  • Who Uses This: IT Manager, Systems Administrator
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 59% Medium, 31% Large

What Do G2 Reviewers Say About EV Reach?

AI-generated summary from verified user reviews

Pros
  • Users find EV Reach to have a user-friendly interface, making it easy for all staff to utilize effectively.
  • Users appreciate the remote control capabilities that simplify assisting others and enhance productivity.
  • Users find remote support by EV Reach to be efficient and user-friendly, enhancing productivity and resolving issues quickly.
  • Users value the seamless remote access of EV Reach, enhancing troubleshooting and user satisfaction significantly.
  • Users value the comprehensive feature set of EV Reach, enhancing productivity and simplifying remote support management.
Cons
  • Users face remote access issues due to hostname accessibility and delays in computer detection after restarts.
  • Users find the missing features of EV Reach, like recording and multi-user access, limiting their experience.
  • Users face significant connection issues with EV Reach, leading to frustration during setup and configuration.
  • Users experience slow performance due to occasional latency and resource-intensive operations, affecting productivity during peak times.
  • Users find feature limitations in EV Reach, like complex setup and limited mobile support, affecting overall satisfaction.

What Are Recent G2 Reviews of EV Reach?

Red Hat Satellite

Red Hat Satellite is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards.

Average Rating: 4.5/5.0

Total Reviews: 46

How Do G2 Users Rate Red Hat Satellite?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Service Management: 8.7/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 8.4/10 (Category avg: 8.4/10)
  • Disaster Recovery: 9.0/10 (Category avg: 7.6/10)

Who Is the Company Behind Red Hat Satellite?

  • Seller: Red Hat
  • Year Founded: 1993
  • HQ Location: Raleigh, NC
  • Twitter: @RedHat
    300,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19,487 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 45% Medium, 41% Large

What Do G2 Reviewers Say About Red Hat Satellite?

AI-generated summary from verified user reviews

Pros
  • Users value the fast update implementation for managing a large number of servers efficiently with Red Hat Satellite.

What Are Recent G2 Reviews of Red Hat Satellite?

What Are G2 Users Discussing About Red Hat Satellite?

Hexnode UEM

Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/

Average Rating: 4.6/5.0

Total Reviews: 274

How Do G2 Users Rate Hexnode UEM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • ITIL Policy Compliance: 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Hexnode UEM?

  • Seller: Mitsogo Inc.
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • Twitter: @thehexnode
    17,615 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    532 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Business Analyst
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 54% Medium, 36% Small

What Do G2 Reviewers Say About Hexnode UEM?

AI-generated summary from verified user reviews

Pros
  • Users find Hexnode UEM's ease of use exceptional, especially praising the helpful support for resolving issues.
  • Users value the user-friendly interface and smooth navigation of Hexnode UEM, enhancing configuration and management tasks.
  • Users appreciate the ability to manage devices across different OS, making setup and profile management seamless.
  • Users appreciate the stellar customer support from Hexnode UEM, making issue resolution easy and effective.
  • Users find the intuitive user interface of Hexnode UEM makes it easy to manage and deploy devices effectively.
Cons
  • Users experience missing features, such as end-user management and app switching in Kiosk mode, hindering usability.
  • Users express frustration with the inefficient MFA process that slows down bulk device removal and clutters inboxes.
  • Users find Hexnode UEM lacking features in reporting and management, particularly for Windows environments and advanced automation.
  • Users find the limited features of Hexnode UEM restrictive, particularly in user management and Windows environments.
  • Users find the pricing to be quite expensive, particularly impacting smaller teams looking for flexible plans.

What Are Recent G2 Reviews of Hexnode UEM?

What Are G2 Users Discussing About Hexnode UEM?

Oracle IT Service Management Suite

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.

Average Rating: 4.1/5.0

Total Reviews: 35

How Do G2 Users Rate Oracle IT Service Management Suite?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Service Management: 8.3/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 8.3/10 (Category avg: 8.4/10)
  • Disaster Recovery: 8.3/10 (Category avg: 7.6/10)

Who Is the Company Behind Oracle IT Service Management Suite?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 65% Large, 22% Medium

What Are Recent G2 Reviews of Oracle IT Service Management Suite?

What Are G2 Users Discussing About Oracle IT Service Management Suite?

IBM Terraform (formerly HashiCorp Terraform)

IBM Terraform (formerly HashiCorp Terraform) is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then use a consistent workflow to provision and manage all of your infrastructure throughout its lifecycle. Terraform can manage low-level components like compute, storage, and networking resources, as well as high-level components like DNS entries and SaaS features. Terraform creates and manages resources on cloud platforms and other services through their application programming interfaces (APIs). Providers enable Terraform to work with virtually any platform or service with an accessible API.

Average Rating: 4.6/5.0

Total Reviews: 116

How Do G2 Users Rate IBM Terraform (formerly HashiCorp Terraform)?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Service Management: 9.0/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 9.0/10 (Category avg: 8.4/10)
  • Disaster Recovery: 9.2/10 (Category avg: 7.6/10)

Who Is the Company Behind IBM Terraform (formerly HashiCorp Terraform)?

  • Seller: HashiCorp
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, CA
  • Twitter: @hashicorp
    103,221 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,110 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: DevOps Engineer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 34% Large, 33% Medium

What Do G2 Reviewers Say About IBM Terraform (formerly HashiCorp Terraform)?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of IBM Terraform, enhancing efficiency and reliability in infrastructure management across clouds.
  • Users benefit from automation efficiency with Terraform, streamlining infrastructure management across multiple cloud providers seamlessly.
  • Users appreciate the ease of use of IBM Terraform, enjoying seamless infrastructure management across multiple cloud providers.
  • Users appreciate the efficiency of IBM Terraform, streamlining infrastructure management across multiple cloud providers effortlessly.
  • Users appreciate the effortless infrastructure automation of IBM Terraform, enhancing consistency across multiple cloud providers.
Cons
  • Users find state file management challenging in Terraform, especially in collaborative settings that can lead to conflicts.
  • Users find data management issues with state files challenging, particularly in team settings due to potential conflicts.
  • Users find the steep learning curve challenging, especially for beginners dealing with complex configurations and state management.
  • Users find the learning difficulty significant, particularly with HCL and managing state files effectively.
  • Users often face merge conflicts in state file management, particularly in collaborative settings, complicating their workflows.

What Are Recent G2 Reviews of IBM Terraform (formerly HashiCorp Terraform)?

What Are G2 Users Discussing About IBM Terraform (formerly HashiCorp Terraform)?

OpsRamp

OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.

Average Rating: 4.1/5.0

Total Reviews: 22

How Do G2 Users Rate OpsRamp?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 8.9/10)
  • Service Management: 8.3/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 8.6/10 (Category avg: 8.4/10)
  • Disaster Recovery: 8.3/10 (Category avg: 7.6/10)

Who Is the Company Behind OpsRamp?

  • Seller: OpsRamp
  • Year Founded: 2014
  • HQ Location: San Jose, CA
  • Twitter: @OpsRamp
    1,451 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    154 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 54% Large, 29% Medium

What Do G2 Reviewers Say About OpsRamp?

AI-generated summary from verified user reviews

Pros
  • Users admire the outstanding customer support from OpsRamp, ensuring their queries are swiftly addressed and resolved.
  • Users praise the outstanding customer support of OpsRamp, addressing queries effectively and enhancing user experience.
  • Users appreciate the customizability of OpsRamp, enabling tailored monitoring and integration with existing IT systems effortlessly.
  • Users appreciate the user-friendly interface of OpsRamp, enabling effortless discovery and monitoring of infrastructure.
  • Users commend the ease of use in OpsRamp, benefiting from a user-friendly interface and excellent support.
Cons
  • Users find OpsRamp expensive for smaller organizations, especially when compared to more affordable alternatives.
  • Users find the high licensing cost prohibitive, especially for smaller organizations compared to alternative options.
  • Users find the pricing high for smaller organizations, especially compared to other alternatives available in the market.
  • Users experience slow performance in OpsRamp dashboards, particularly when retrieving data from larger environments.

What Are Recent G2 Reviews of OpsRamp?

What Are G2 Users Discussing About OpsRamp?

Azure Secure and Well-Managed Cloud

Gain visibility and control across your hybrid cloud with simplified operations management and security

Average Rating: 3.9/5.0

Total Reviews: 96

How Do G2 Users Rate Azure Secure and Well-Managed Cloud?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 8.9/10)
  • Service Management: 8.0/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 8.3/10 (Category avg: 8.4/10)
  • Disaster Recovery: 7.6/10 (Category avg: 7.6/10)

Who Is the Company Behind Azure Secure and Well-Managed Cloud?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 54% Large, 24% Small

What Are Recent G2 Reviews of Azure Secure and Well-Managed Cloud?

What Are G2 Users Discussing About Azure Secure and Well-Managed Cloud?

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture. Unified dashboards bring this information together in one place, making it easier to identify issues and act before issues affect end users. With more than 1,200 expert-maintained alerts, the system can reduce typical RMM alerting noise by up to 90% without sacrificing visibility, helping technicians focus on meaningful issues instead of spending time reviewing false positives. Automated Patch Management The solution includes automated OS and third-party patch management for over 7,000 applications. Uniquely, Windows OS security updates are reviewed and approved by ConnectWise NOC experts before each release. This helps teams' patch faster and with more confidence to reduce vulnerabilities, streamline compliance, and keep systems optimized. Advanced Automation and Scripting ConnectWise RMM provides automation capabilities such as built-in automation to select intelligent alerts, AI-assisted script generation, and multi-solution workflow orchestration. These tools simplify routine maintenance tasks, enforce consistent standards, and enable faster response to common IT events. Teams can complete work up to 75% faster, reducing repetitive manual effort and creating more time for strategic projects. Scalability and Endpoint Management ConnectWise RMM is built to support a wide range of businesses, including large and complex environments, with the ability to manage more than 100,000 devices in a single tenant. By unifying monitoring, patching, automation, and scripting into one solution, IT professionals can deliver reliable service, reduce ticket volume, and improve overall IT performance. Multi-site visibility, flexible add-ons, and seamless integration with security, backup, and business management tools make it easy to adapt as environments grow without adding unnecessary complexity.

Average Rating: 4.1/5.0

Total Reviews: 77

How Do G2 Users Rate ConnectWise RMM?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.9/10)
  • Service Management: 8.7/10 (Category avg: 8.6/10)
  • ITIL Policy Compliance: 8.0/10 (Category avg: 8.4/10)
  • Disaster Recovery: 6.7/10 (Category avg: 7.6/10)

Who Is the Company Behind ConnectWise RMM?

  • Seller: ConnectWise
  • Company Website:
  • Year Founded: 1982
  • HQ Location: Tampa, FL
  • Twitter: @ConnectWise
    14,926 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,401 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 66% Small, 29% Medium

What Do G2 Reviewers Say About ConnectWise RMM?

AI-generated summary from verified user reviews

Pros
  • Users find ConnectWise RMM very easy to use, appreciating its accessibility and helpful customer support.
  • Users value the ease of remote access with ConnectWise RMM, enabling seamless support from any location.
  • Users value automation in ConnectWise RMM, finding it convenient for managing assets and enhancing accessibility.
  • Users value the all-in-one solution of ConnectWise RMM, enhancing productivity and simplifying management tasks effectively.
  • Users value the user-friendly interface of ConnectWise RMM, enhancing visibility and ease of management in organizations.
Cons
  • Users are frustrated by missing features in ConnectWise RMM, hindering usability and lacking essential functionality.
  • Users often face poor customer support, with slow response times and communication issues impacting their experience.
  • Users report feature issues with ConnectWise RMM, citing complexity, poor documentation, and a cumbersome user interface.
  • Users face integration issues, with limited connectivity, reporting, and automation affecting overall functionality with ConnectWise RMM.
  • Users find ConnectWise RMM to be expensive, preferring more affordable cloud backup options that integrate seamlessly.

What Are Recent G2 Reviews of ConnectWise RMM?

What Are G2 Users Discussing About ConnectWise RMM?

Tian Lin
TL
Researched and written by Tian Lin
Updated October 3, 2024