BackBox Reviews & Product Details


What is BackBox?

BackBox is the leading provider of Intelligent Automation for all Network and Security devices. Spanning across the diverse network and security landscape, BackBox will ensure that all supported device configuration files are verified and stored securely in one central location to ensure a speedy recovery, when required. BackBox provides the ability to schedule automated backup and storing of device configurations, single-click recovery, real-time inventory management, custom task automation, and pre-emptive health checks for all your critical devices on the network. BackBox is ideal for any organization, multi-tenant sites and service providers. Backbox is offered by a wide range of Channel Partners globally and local points of presence in numerous countries, and supports over 150 network and security device vendors.

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Website
backbox.com
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Languages Supported
English, French, Hebrew, Spanish, Turkish
Vendor
BackBox
Company Website
Year Founded
2009
HQ Location
Rosh-Haain, Israel
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
50
Twitter
@Back_Box
Twitter Followers
147
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BackBox Reviews

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1-17 of 17 total BackBox reviews

BackBox Reviews

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1-17 of 17 total BackBox reviews
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Enterprise
(10,001+ employees)
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"Light weight and powerful tool for Firewall config backups"

What do you like best?

It is a powerful tool. Light weight, but very effective. Makes us our backup job very easy. The catchy dashboard given in landing page. the dashboard is able to drill down which is very good feature.

What do you dislike?

Unable to filter multiple devices at a time in the devices page. Most of the times, the application doesnt allow me to log in. then the log in possible only when we log in through incognito mode. I have made several tickets to the team but the issue continues to exist though the executives say the issue is fixed.

Recommendations to others considering the product:

Ease to use and implement. The admin features are awesome. Admin work becomes simple.

What problems are you solving with the product? What benefits have you realized?

our network firewall config files backup job are being automated using Backbox tool. The important aruba switch devices are taken backup using Backbox tool. We have fixed the process of sending the syslogs to EM7 tool for monitoring. SOC tickets are created based on the events.

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Enterprise
(5001-10,000 employees)
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"Very usefull product for crucial situtaions"

What do you like best?

The system is very easy to use, the support is very usefull when required.

New features added all over and customer requests is their top priority.

Knowing that my devices are backedup, and getting reports for it is very usefull.

Compare tool helps us alot as well

What do you dislike?

The UI can be better, a little old fashion.

Recommendations to others considering the product:

The competitors and open source currently out there need alot of "work" in order to get to the start line, and maintenance is hard and time consuming.

Backbox took everything into one easy to use box

What problems are you solving with the product? What benefits have you realized?

Network and security devices backup in secured place, out of band to the company other backup solutions.

The system is directed to backup such devices and with this comes the relevant features such as guidelines complaince and minimum requirement for configuration and much more

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Senior Engineer Product Development
Information Technology and Services
Enterprise
(10,001+ employees)
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"One of the best product I have ever used"

What do you like best?

Its amazing tool. Real time dynamic inventory information. Wonderful to see the network virtualization. It has amazing backup and recovery features. It is rich with the features like backup , Configuration Management and data security. It is not only limited to this it has asset management It mangement.

What do you dislike?

As of now I dont have point to dislike it. I am just loving this product and would suggest other companies who are need of such type of product for network monitoring and for data security. This is the best tool.

Recommendations to others considering the product:

This is one of the finest tool in network monitoring and back up and recovery so one must give a try for this tool. Its amazing tool. Makes us our backup job very easy. The catchy dashboard given in landing page. the dashboard is able to drill down which is very good feature.

What problems are you solving with the product? What benefits have you realized?

We have fixed the process of sending the syslogs to EM7 tool for monitoring.

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"Good solution for backing up networking estate"

What do you like best?

The authentication templating, allowing one record of users/passwords. When the passwords for devices are rolled over for security reasons, there is only a single location for updating these passwords within Backbox.

Backbox supports a large number of products that are being run. Not only the Cisco networking equipment, but Check Point firewalls, Cisco Firewalls, FortiGate firewalls, and Cisco Unified Communication software such as Call Manager and UCCE.

The ability to view the backups, meaning that you can pull specific lines of configuration out of an old backup, and use that to revert configuration that has changed, or alternatively as a base template for either replacement or additional devices.

The Backup retention is a useful feature that allows a larger amount of granularity when reverting config changes - If the config has changed a while ago, and only just been picked up, the solution allows us to revert to an older copy, before the config change was made.

The scheduling allows tiers of devices to be backed up on different schedules.

What do you dislike?

Although the Interface was originally clunky, in the older versions, the interface in the newer versions is much more usable.

Some products require pushing backups to BackBox, as opposed to BackBox pulling the backup from the appliance, meaning that it relies on the backup configuration of the appliance itself. This works against the idea of having backup configurations in a single location, and means that you have to ensure that all the appliances are configured correctly. When appliances are replaced, the backup settings on the new appliances have to be configured.

Recommendations to others considering the product:

There are few products on the market that boast such a wide range of supported products.

What problems are you solving with the product? What benefits have you realized?

Backups of networking infrastructure, including Cisco switches (both Catalyst and Nexus ranges), Cisco ASA appliances, FortiNet FortiGate appliances, Check Point appliances and open servers, Cisco Unified Communciation software such as CallManager and UCCE for Call Centers.

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IT Security Engineer
Information Technology and Services
Mid-Market
(51-200 employees)
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"One of the best backup solution used until now"

What do you like best?

Backbox is compatible with a very large number of brands and devices which allow us to backup everything as network/security devices.

We appreciate the possibility to use authentication template which avoid typing username / password for each device each time we change the password.

What do you dislike?

The fact that to fetch a backup, you need to go on the "Device History" tab on the Device which is not so logical

Recommendations to others considering the product:

There are not so many tools on the market. If you are looking for a tool where you can backup almost everything, Backbox will be a good choice.

What problems are you solving with the product? What benefits have you realized?

Backups of around 50-100 security devices (firewall, web proxy, WAF,...).

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UH
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"Backbox Review"

What do you like best?

A fast GUI provides quick access to a range of tools, with a PPA option for existing Ubuntu users. Features some good cloud penetration testing services. Another great thing is that the online community is very active and you will find easy, quick solutions for most problems that any newcomer may face. Lot of stuff out of the box. Perfect for day to day use and network testing purposes. Stable and customizable. Fast boot up. What makes their forum cool is that the admin is open for tools request.

What do you dislike?

Some tools need a bit of tweaking, while there’s little to differentiate the package from other live CDs. Some of the tools are not simple for beginners to adapt to and learn about. I wish the user interface was more universal, similar to Ubuntu.

Recommendations to others considering the product:

There are better options out there for

What problems are you solving with the product? What benefits have you realized?

BackBox, like CAINE, helps you make your personal computing activities more hardened or hidden. BackBox does a lot more than merely masking your identity while navigating the Internet.

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Information Security Team Lead/Coordinator
Information Technology and Services
Enterprise
(5001-10,000 employees)
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"It is an amazing and useful tool"

What do you like best?

How easy to use, flexible and trustful the solution is. Last but not least, the support is great.

What do you dislike?

I'm using the solution less than a year so I don't have nothing to complain yet. So far so good.

Recommendations to others considering the product:

BackBox is the best backup solution in the market.

What problems are you solving with the product? What benefits have you realized?

We were backing up our devices using scritps. No checking were applied after copy all necessary files. The scripts were complex to creating and maintaining.

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Enterprise
(1001-5000 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"great and effective product "

What do you like best?

i love how the product looks and works,

saving allot of time for performing backups,

and i can always relay on this product when i need to restore my machines.

What do you dislike?

building a backup schedule is sometimes frustrating,

other than that i didn't found anything that i didnt liked

Recommendations to others considering the product:

its an easy to use product for backup

What problems are you solving with the product? What benefits have you realized?

backups and restores of my machines

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A
Mid-Market
(201-500 employees)
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"BackBox review"

What do you like best?

easy use, fastly backup and restore, backup verification, support many products

What do you dislike?

Some help files not enough and product web site not rich content. But support teams answer the quetions very fastly.

Recommendations to others considering the product:

Basic but strong application for get devices backup. Verification and fastly restore feature is good.

What problems are you solving with the product? What benefits have you realized?

firewall, routers, switches, ..etc many products are being taken from the same platform.

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A
Enterprise
(1001-5000 employees)
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"Great backup system"

What do you like best?

The UX, simplicity, friendly system & can backup almost everything

What do you dislike?

The system price - expensive - the licenses cost is very high

Recommendations to others considering the product:

If you want an easy system to backup all communication devices with BCP & DR process - this is the tool

What problems are you solving with the product? What benefits have you realized?

Backup of all network & security devices - good for BCP & DR

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C
Enterprise
(1001-5000 employees)
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"Simple, Clean, Functional, Great Support"

What do you like best?

support is very competent, product is just working and easy to use

What do you dislike?

sometimes, things are not working and you just dont have a clue why. there is no knowledge base to look for known issues.

What problems are you solving with the product? What benefits have you realized?

Just backup

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A
Enterprise
(10,001+ employees)
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"Great Backup tool and can be recovered during Disaster Recovery."

What do you like best?

Great Backup tool and can be recovered during Disaster Recovery.

What do you dislike?

Does not support all new features in Next Generation Cisco FTD firewall.

What problems are you solving with the product? What benefits have you realized?

We are using it for Disaster Recovery Backup and compare configs between primary and secondary such as static routes, NAT, etc.

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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Very good solution, simple "

What do you like best?

Very powerful the scripting capabilities. I also very appreciate the possibilities to make backups

What do you dislike?

Not so user friendly the possibility to create new scripts

Recommendations to others considering the product:

very good and useful product

What problems are you solving with the product? What benefits have you realized?

Backup and simple tasks

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Mid-Market
(51-200 employees)
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"BackBox Review"

What do you like best?

Numerous FW, IDS, IPS vendor-products supported by backbox.

What do you dislike?

API Integration and documentation must be enhanced.

What problems are you solving with the product? What benefits have you realized?

Backing-up and Restoring the perimeter & security devices.

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A
Enterprise
(1001-5000 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Good product for taken backup of any device but too costly. That's why it is affect to customer."

What do you like best?

1. The One click backup and 1 click restore.

2. Task automation.

3. Access RDP and CLI of any device.

What do you dislike?

In backbox, there are limited feature according to it's license price.

What problems are you solving with the product? What benefits have you realized?

1. Backup problem solved.

2. CLI access and RDP access from backbox.

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UB
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"A review"

What do you like best?

How simple it is to use, it can help me process a lot of data very fast

What do you dislike?

Can get disorganized after several days, can make me hate myself

What problems are you solving with the product? What benefits have you realized?

Sales and data management

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A
Enterprise
(5001-10,000 employees)
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"reliable software"

What do you like best?

covers many vendors, GUI is intituive and flexible for scripts to be modified

What do you dislike?

had issues with a new version of Checkpoint

What problems are you solving with the product? What benefits have you realized?

centralized backup

BackBox Features

  • Disaster Recovery
  • Remote Backup
  • Storage Formats
  • Scheduled Backups
  • On-Demand Restoration
  • Activity Monitoring

BackBox User Ratings

8.2
Ease of Use
Average: 8.8*
8.6
Quality of Support
Average: 8.3*
8.2
Ease of Setup
Average: 8.8*
* Online Backup Category
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