---
title: AWS Service Catalog Reviews
meta_title: 'AWS Service Catalog Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 29 reviews by the users' company size, role or industry to
  find out how AWS Service Catalog works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 29
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# AWS Service Catalog Reviews
**Vendor:** Amazon Web Services (AWS)  
**Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 29
## About AWS Service Catalog
AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures.




## AWS Service Catalog Reviews
  ### 1. Share your applications across AWS accounts

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about AWS Service Catalog?**

AWS Service Catalog makes it easy to share your applications across different clients from a centralised location. It also lets you define constraints as to what the client can do with the published application or IaC scripts.
Furthermore, you can give customised options with SSM documents for the client to perform actions on the scripts. Also a lot of collaboration is possible,

**What do you dislike about AWS Service Catalog?**

Pricing, the fact that for each provisioning, 6 API Calls are needed and pricing starts after 1000 api calls, with 6 API calls, 100 seems less.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Easier to share applications across different clients from a centralised location.
Constraints as to what the client can do with the published application or IaC scripts.
Increased collaborations and less tracking when it comes to applications deployed on clinets' account.
Integration with Github.

  ### 2. A place for all you cloud resources

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about AWS Service Catalog?**

Since managing the data at any platform is a task for every organisation, with the help of AWS Service catalog this problem gets resolved as this is the only place needed aby any user where all the could resources can be managed.

**What do you dislike about AWS Service Catalog?**

Since understanding cloud based architechture need a bit difficult to understand, AWS Catalog can be bit difficult for the first tiem migrators. but later its can be the most usefull resource for anyone who wants to manage the data at one place on coud.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

AWS Service catalog provides great platform to manage the cloud resources at one place which makes it very easy for the organisation to manage and maintain their resources from one single platform.

  ### 3.  AWS Service Catalog

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajaysinh Z. | Senior Software Engineer (SRE), Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2019

**What do you like best about AWS Service Catalog?**

AWS service catalogs its allow any organisation to create,manage and shared catalogs of IT products and services that are approved for use on AWS.its allow you to share simple to complex services eg. Amazon S3 buckets like simple service and multi-tier autoscaling (ASG), 

**What do you dislike about AWS Service Catalog?**

its chargers are high that chargers you in hourly manner,each portfolio which is comprised of a grouping of product along with related configuration  details is charged at fix cost of 5$ pm.
its should we very on product and service basis.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

we are using to deploying our product architecture and we also use many service like S3,ec2,ASG,CFN,.
most of this service we use to give access to new trainee for POC purpose.
we create IAM user through admin and give some limited access to user.

  ### 4. AWS and SNOW Intgegration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikunj B. | Assistant Vice President - ServiceNow architect, Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2019

**What do you like best about AWS Service Catalog?**

Integration and automation of all our services through the catalog item is very useful and efficient for our processes

**What do you dislike about AWS Service Catalog?**

Updating the records in CMDB should be more robust. also it would be nice if it can bring all the attrubuties from cloud to snow so that we dont depend on discovery much

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Integration and automation of all our services through the catalog item is very useful and efficient for our processes

  ### 5. Amazon Web Services does a great job of fulfilling cloud based requirements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felipe C. | Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about AWS Service Catalog?**

Secure data storage.
Reliability.
Less downtime.
Faster data retrieval.
Easy to use.


**What do you dislike about AWS Service Catalog?**

Costly compared to other alternatives.
Billing is a bit confusing.


**What problems is AWS Service Catalog solving and how is that benefiting you?**

We develop serverless applications in AWS.

  ### 6. Catalog making a real difference

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris A. | Senior Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about AWS Service Catalog?**

The ease of use makes is efficient, accessible and it genuinely makes a difference to our users. The ability to categorize in an intuitive manner gives us back control and saves time in the end to end process of service provision

**What do you dislike about AWS Service Catalog?**

Nothing, the service meets all of my business needs

**What problems is AWS Service Catalog solving and how is that benefiting you?**

We are able to prevent sprawl of vendors and the potential risks of solutions that haven't been approved

  ### 7. amazon web services 

**Rating:** 3.0/5.0 stars

**Reviewed by:** narendra k. | servicenow developer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about AWS Service Catalog?**

cloud platform is the best amazon web services  some time act crazy slow as we are integrating tt with servicenow 

**What do you dislike about AWS Service Catalog?**

slow down  in the area of search amazon web services  some time act crazy slow as we are integrating tt with servicenow 

**What problems is AWS Service Catalog solving and how is that benefiting you?**

amazon web services  some time act crazy slow as we are integrating tt with servicenow 

  ### 8. Good But Could Be Better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vivek K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about AWS Service Catalog?**

A lot options on Kubernetes technology. Vertical and horizontal scaling is very good 

**What do you dislike about AWS Service Catalog?**

no SMTP servers. AWS own version of Kubernetes means that vendor interportability is very less

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Cloud Elasticity is the major problem. I was planning for SMTP server to scale up and down quickly

  ### 9. Simple to set up 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gautier C. | Process Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about AWS Service Catalog?**

Simple to set up. It works great as a first step toward integrated cloud management

**What do you dislike about AWS Service Catalog?**

Nothing yet to report. We are looking at moving to Cloud Management to better integrate with AWS

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Our OPS team are able to provide resources faster and with lower costs

  ### 10. Service Catalog for idempotency

**Rating:** 3.5/5.0 stars

**Reviewed by:** jason c. | DevOps Engineer III, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2018

**What do you like best about AWS Service Catalog?**

Service catalog allows our DevOps team to provide deployable objects with a base configuration as well as additional per deployment parameters. These deployed resources can also be updated through codepipeline as well.

**What do you dislike about AWS Service Catalog?**

The web console interface for service catalog is really bad,

**Recommendations to others considering AWS Service Catalog:**

When you need to provide a mechanism for teams to deploy resources, Service Catalog can provide a portal which allows customization while enforcing other parameters. All resources can also be updated through service catalog when a new version of a template is rolled out.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

DevOps are able to provide templates to the dev team for deploying new services that conform to certain business specs. We are also able to update the deployment templates with service catalog effectively and efficiently.

  ### 11. Service Cataloging workflow automation 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish B. | Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about AWS Service Catalog?**

Itseasy configuration and api's OOB secured to services

**What do you dislike about AWS Service Catalog?**

requires the heavvy conifgurations for some catalog. 

**Recommendations to others considering AWS Service Catalog:**

This becomes the frontend to the enterprise service catalogs and offerings for the end users.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

one3 stop shop fro the digital user experience 

  ### 12. First experience with AWS Service Catalog

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steve M. | Manager-IT Service Management Tools Administration and Service Request Management, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about AWS Service Catalog?**

Ease of use, installation and configuration

**What do you dislike about AWS Service Catalog?**

So far nothing specific.  We are currently performing a POC for this product.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Looking to continue to provide people with a single access point to request services.

  ### 13. Minimize Logins

**Rating:** 4.5/5.0 stars

**Reviewed by:** Neetu S. | Servicenow dev, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about AWS Service Catalog?**

Provides various VM provisioning using simple templates

**What do you dislike about AWS Service Catalog?**

There can be more VM provisioning templates that provides users more configuration options

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Users can put the request for VM provisioning through the interactive console.

  ### 14. Easy Integration to Service Catalog

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon W. | Senior ITOM Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about AWS Service Catalog?**

Creating AWS catalog items been made simple with this app.

**What do you dislike about AWS Service Catalog?**

It is not an automation app. The app lacks any automation integration.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Integrated AWS templates into the Service Catalog.

  ### 15. Easy to browse

**Rating:** 3.5/5.0 stars

**Reviewed by:** Venkatesan B. | Business Solution Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about AWS Service Catalog?**

The quality of the catalog and documentation

**What do you dislike about AWS Service Catalog?**

Not really at this time any dislike for any feature

**What problems is AWS Service Catalog solving and how is that benefiting you?**

request and provision AWS services from Servicenow Service Portal

  ### 16. Service Catalog

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2018

**What do you like best about AWS Service Catalog?**

Makes it really easy to distribute commonly used patterns and templates  to all accountsn in use within an organisation.

**What do you dislike about AWS Service Catalog?**

Can be a little complex, but that comes down to how you use it.

**Recommendations to others considering AWS Service Catalog:**

For us, security is a concern, as cross-account access is required.  Managing this can be done with IAM and good security practices.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

We are a large bank, and have a 60+ service teams developing apps.  Many are solving simillar, if not identical problems, so by providing standatd templates that help to solve 90% of the common problems, it saves those teams time and effort,, and increases standards use.

  ### 17. Great support and economical pricing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2019

**What do you like best about AWS Service Catalog?**

Its capacity to handle big data and is very fast.

**What do you dislike about AWS Service Catalog?**

AWS QuickSight doesn't work fast for big data and has data limitations

**What problems is AWS Service Catalog solving and how is that benefiting you?**

We store the data received from our providers in AWS infrastructure

  ### 18. AWS Service Catalog Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about AWS Service Catalog?**

Easy to use, search and acquire. The friendly interface provides a very detailed overview of the product, including financial input and release date. 

**What do you dislike about AWS Service Catalog?**

To bland at times, sometimes I would wish for major releases to be identified better.

**Recommendations to others considering AWS Service Catalog:**

If you in DevOps its a great tool to have.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

At ALFATEK (alfatekcorp.com) we are hosting a number of websites as well as VPC for the internal environment. Easy to spin a new instance to deploy QA/QC work for pre-production systems. Also we heavily involved in producing products such as MONX on AWS VMs

  ### 19. A useful catalog of enterprise services

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about AWS Service Catalog?**

Consolidates all of our various software and services for users to locate and install as needed.

**What do you dislike about AWS Service Catalog?**

It is functional as a self service portal, but does not handle pushed updates like SCCM does.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Using this allows other IT employees to setup their work-spaces as needed while limiting that setup to approved applications only.

  ### 20. EXcellent Service, Love it. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2018

**What do you like best about AWS Service Catalog?**

This has really accelerated the security and automation apsect of deploying infrastructure/apps/services. The UI is fairly understandable and quick to learn. 

**What do you dislike about AWS Service Catalog?**

I wish it was easier to import Terraform templates. I want to use something other than Cloudformation to build templates. 

**Recommendations to others considering AWS Service Catalog:**

no

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Quickly deploy apps and services that follow a defined pattern (security, routing, performance, cost). This has allowed us to drastically reduce the IAM permissions and just let the Service Catalog build most things.

  ### 21. Catalog of Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2018

**What do you like best about AWS Service Catalog?**

The best part is to design and configure a catalog of services for internal developers team and have them use it as a base. This helps in security and best practice governance.

**What do you dislike about AWS Service Catalog?**

There is nothing to dislike about the product.

**Recommendations to others considering AWS Service Catalog:**

NA

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Its helping us to create a framework for developers, since they do not come from infrastructure background.

  ### 22. The is a very powerful tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about AWS Service Catalog?**

Custom the way someone can use the portfolio.  The  assignment of products and the permissions of those users.   Notification are the best!   Amazon Customer service and training is top notch.

**What do you dislike about AWS Service Catalog?**

The limits in place.  Beyond this there are not many issues with Amazon .

**Recommendations to others considering AWS Service Catalog:**

These tools will drastically make providing products smoother and efficient. 

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Resolving the 'guess work'  of what is available and what not to have or remove from the portfolio . 

  ### 23. Best catalog service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2018

**What do you like best about AWS Service Catalog?**

In many enterprises, the AWS environment is continually changing. There are always new subnets, security groups, and other infrastructure components that need to be created. The ability to allow end users, such as the operations team, to correctly provision AWS resources without having to know all of the detailed nuances of the AWS infrastructure becomes a challenge.

**What do you dislike about AWS Service Catalog?**

If you have a lot of development activity in your organization, it’s important to keep track of your non-production AWS accounts. If these accounts aren’t monitored closely, you might easily end up exceeding your budget.

**What problems is AWS Service Catalog solving and how is that benefiting you?**

AWS Service Catalog provides a single location where organizations can centrally manage catalogs of IT services. With AWS Service Catalog you can control which IT services and versions are available, the configuration of the available services, and permission access by individual, group, department, or cost center.

  ### 24. AWS Service Catalog at a Glance

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2018

**What do you like best about AWS Service Catalog?**

I really love the ability to create our own virtual marketplaces that match our requirements.

**What do you dislike about AWS Service Catalog?**

The graphical interface might be a bit more intuitive

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Improve a lot security and configuration management and having all that centralized

  ### 25. Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about AWS Service Catalog?**

This allows our company to hae mulituple users create ec2.

**What do you dislike about AWS Service Catalog?**

There is nothiing i dislike This allow our whole team to create ec2

**Recommendations to others considering AWS Service Catalog:**

n/a

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Love the service 

  ### 26. Servuce Catalog Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2018

**What do you like best about AWS Service Catalog?**

flexibility.  gives me the flexibilty to develop self-service provisioning

**What do you dislike about AWS Service Catalog?**

requires additional functionality.  Limited in its current release

**What problems is AWS Service Catalog solving and how is that benefiting you?**

multi-cloud Support

  ### 27. I’m  excited for more!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kimberly K. | Justice of the Peace, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2018

**What do you like best about AWS Service Catalog?**

Program is great for the administrator looking to improve healthcare securities. AWS provides a great way to multi-tier.

**What do you dislike about AWS Service Catalog?**

Slight difficulty navigating program. So many steps. Slimlining the program  May increase ease of use for more customers. 

**What problems is AWS Service Catalog solving and how is that benefiting you?**

Our IT department implemented this program to assist in compliance requirements.

  ### 28. Perfect for Work and finding everything

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2018

**What do you like best about AWS Service Catalog?**

I like that if I can't find an item through other approved vendors at work, AMAZON AWS Service Catalog is a great alternative to find what I need

**What do you dislike about AWS Service Catalog?**

There was some trouble with browsers not cooperating with my company's purchasing program

**Recommendations to others considering AWS Service Catalog:**

Get it to work on all browsers

**What problems is AWS Service Catalog solving and how is that benefiting you?**

I solve having to go through the entire process of getting a vendor approved when AMAZON is most like to have it. Approving vendors can take up to a month

  ### 29. Amazon service catalog delivers unique and ideal way to design a solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2018

**What do you like best about AWS Service Catalog?**

Streamline offerings of the services.
Ideal way to arrange your service and resouces

**What do you dislike about AWS Service Catalog?**

for lightsail you have go out of the main console
security group have tab in the resource

**What problems is AWS Service Catalog solving and how is that benefiting you?**

add security groups in tab for each resrouce.


## AWS Service Catalog Discussions
  - [What is AWS Service Catalog used for?](https://www.g2.com/discussions/what-is-aws-service-catalog-used-for)

- [View AWS Service Catalog pricing details and edition comparison](https://www.g2.com/products/aws-service-catalog/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+11%3A27%3A11+-0500&secure%5Bsession_id%5D=d3641815-8824-4be4-9f09-12976b9b0490&secure%5Btoken%5D=b39414806c4f99d5fb91bfa23929a7a080f5d6a528ea57d42fab68510cd14643&format=llm_user)

## AWS Service Catalog Features
**Analysis**
- Threat Detection

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top AWS Service Catalog Alternatives
  - [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) - 4.6/5.0 (106 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,350 reviews)
  - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) - 4.6/5.0 (369 reviews)

