Productiv Reviews & Product Details

What stands out most about Productiv is its clear visibility into SaaS usage and spend. It makes application ownership, license utilization, and cost optimization easy to track in one place. The insights are practical, not just data-heavy, which helps teams make faster and smarter decisions. The UI is clean, intuitive, and actually usable for day-to-day operations, which is rare for tools in this category. Review collected by and hosted on G2.com.

While Productiv is powerful, some advanced features have a learning curve and are not immediately intuitive for new users. Certain reports and dashboards could be more customizable, especially for teams with specific workflows. At times, data refresh delays can impact real-time decision-making, and integrations with some niche tools feel limited compared to more mature platforms. Review collected by and hosted on G2.com.

Working with Productiv has been an exceptional experience that has significantly advanced our strategic goals at IPSY, particularly in the areas of finance and technology. Their team partnered closely with us to identify and develop innovative use cases that are transforming the way we make capital investment decisions.

Productiv brought not only deep expertise in SaaS management and data visibility but also a genuine commitment to understanding our unique business needs. Their collaborative approach helped bridge the gap between finance and IT, enabling us to make more informed, data-driven decisions. By leveraging their intuitive and easy-to-use platform, we've gained unprecedented insight into software usage patterns, contract value, and team adoption metrics — all critical inputs for evaluating ROI and aligning our investments with business priorities.

The use cases we developed together have empowered our teams to optimize spending, eliminate redundancies, and forecast technology capex needs with greater accuracy. This has had a direct and positive impact on our bottom line, as well as our ability to scale efficiently.

Equally impressive has been Productiv’s outstanding customer support. Their responsiveness, professionalism, and forward-thinking mindset made them a true partner in innovation — always available to guide us and ensure we get maximum value from the platform. We're excited about the continued collaboration and the potential for even greater impact in the future. Review collected by and hosted on G2.com.

While Productiv offers strong capabilities for IT and finance teams, one of my main frustrations has been the limited focus on broader functional use. It’s not marketed—or seemingly designed—with other departments like HR, procurement, or operations in mind, which makes it harder to drive company-wide adoption. A more inclusive approach could unlock even greater value across the organization. Review collected by and hosted on G2.com.

Over the past year, Productiv has been an exceptional solution for managing Nav’s SaaS portfolio. It has provided real-time visibility into application usage, enabled the elimination of redundant or underutilized tools, and supported more informed renewal and budgeting decisions. Its impact has spanned IT, finance, and legal—most notably through enhanced license optimization, centralized contract management, more effective vendor negotiations, and improved compliance oversight. Seamless integration with our existing systems, intuitive workflows, and actionable insights have empowered us to take a proactive, data-driven approach to software acquisition, spend, and usage.

The implementation experience was by far the smoothest we’ve had with any vendor. The Productiv team has been exceptional—highly responsive, proactive in their support, and consistently helpful in guiding us through best practices. Their account management and customer support stand out as the best we've encountered.

The platform itself is clean, intuitive, and thoughtfully designed. It aligns seamlessly with our access and approval processes and allows teams to derive value quickly, without extensive onboarding or training. Most importantly, the cost savings we’ve achieved have significantly exceeded the cost of the platform itself.

Productiv continues to deliver outstanding value, and we are confident that it will remain a critical component of our SaaS management strategy in the years ahead. Review collected by and hosted on G2.com.

Notably, many of our feature requests—initially considered “nice to have”—were added to Productiv’s roadmap and successfully delivered within the year.

While expanded self-serve reporting capabilities would be a welcome enhancement, we’ve never experienced delays when requesting custom reports. The responsiveness and follow-through from the Productiv team have consistently exceeded expectations. Review collected by and hosted on G2.com.

provides deep visibility into SaaS usage and engagement across the organization. It helps optimize software spend and improve license management with real-time insights. Review collected by and hosted on G2.com.

advanced features are ambiguous and needs better documentation for users Review collected by and hosted on G2.com.

What I like best about Productiv is the no-code workflow automation. This feature streamlines our processes, significantly reducing manual effort and minimizing errors. With just a few clicks, I can automate routine tasks, freeing up valuable time for more strategic activities. We've enhanced contract renewal notifications along more proactive timelines, and the automatic creation of a collaborative Slack channel between the app owner and sourcing manager has been game changing. Review collected by and hosted on G2.com.

Productiv could improve by enhancing the way it handles contracts shared across different business units. Review collected by and hosted on G2.com.

It is one central source of truth. Direct app connections and retrieving information from multiple sources ensure that we have all the needed information at our fingertips. I also appreciate that the teams listen to our questions, requests and input. The support from our customer success manager is on a level I have never experienced with any other vendor. It is truly a partnership Review collected by and hosted on G2.com.

I don't think there is anything I dislike - perhaps some requests/recommendations I have, but this is actively discussed and worked on by Productiv team and resolved very quickly Review collected by and hosted on G2.com.

Productiv is most helpful in providing a comprehensive view and control over our SaaS applications. It offers valuable insights into application usage, spending, and compliance in a centralized platform. Review collected by and hosted on G2.com.

Productiv is a comprehensive platform with a wide range of features, which can make it overwhelming for new users. It may take some time to familiarize yourself with the interface and fully utilize its capabilities. Actionable recommendation may need to interpreted on your own as it mayu not be looking at the data the same way you or your org is. Review collected by and hosted on G2.com.

Productiv is a single source of truth/database for software platforms. This is critical for any business to maintain visibility over spend, usage, renewals, etc. Without a central "source of truth", platforms get lost in the shuffle of IT (management), finance (spend), and the end-users. Review collected by and hosted on G2.com.

Due to the large number of software platforms, there are different levels of integration and visibility for various platforms. Review collected by and hosted on G2.com.

What I like most about Productiv is the flexibility in the way the information is displayed. The information, before the implementation of Productiv, was there. but it was not fully integrated as it is now. I definitely consider, in my role as FinOps Manager, my main work tool. Review collected by and hosted on G2.com.

I don't feel that it is something that I "dislike" but as a possibility for improvement, it would be very good if there was a way to estimate future expenses. For example, plan a company's annual budget for all SaaS in the portfolio. The information is there, however I must resort to an external form to be able to transpose it. Review collected by and hosted on G2.com.

Productiv is very user friendly and easy to use. We were able to connect it to all of our systems very quickly, and it immediately gave us actionable data. We run all of our renewals out of Productiv using the contracts feature, and it ensures we don't miss any renewals, or stumble into an auto-renewal. Our CSM is also great to work with, and ensures that we get connected to the right people to solve any problem. Review collected by and hosted on G2.com.

The only bad thing I have to say about Productiv is that their customer support can be slow to respond since I think they off-shore them and they are not available during US business hours. When I have an issue that requires an urgent response, I tend to go straight to our CSM rather than utilizing support. Review collected by and hosted on G2.com.