--- title: OpsRamp Reviews meta_title: 'OpsRamp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how OpsRamp works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 24 scale: '5' date_modified: '2026-06-24' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # OpsRamp Reviews **Vendor:** OpsRamp **Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 24 ## About OpsRamp OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution. ## OpsRamp Pros & Cons **What users like:** - Users praise the **outstanding customer support** of OpsRamp, effectively addressing queries and enhancing their overall experience. (1 reviews) - Users praise the **outstanding customer support** for resolving queries effectively and enhancing their experience with OpsRamp. (1 reviews) - Users value the **customizability** of OpsRamp, enabling tailored monitoring and seamless integration with existing systems. (1 reviews) - Users value the **user-friendly dashboard** of OpsRamp, making discovery and monitoring of infrastructure effortless. (1 reviews) - Users find OpsRamp's **ease of use** remarkable, benefiting from a user-friendly interface and excellent support. (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - Monitoring (1 reviews) - Support Communication (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users feel that OpsRamp is **expensive** for smaller organizations, making it less accessible compared to alternatives. (1 reviews) - Users find the **high licensing cost** challenging, especially for smaller organizations compared to other alternatives. (1 reviews) - Users find the **pricing issues** to be a concern, especially for smaller organizations compared to alternatives. (1 reviews) - Users experience **slow performance** in dashboards when retrieving data from larger environments, impacting usability. (1 reviews) ## OpsRamp Reviews ### 1. Unified Observability and Automation That Streamlines IT Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Ambuj P. | SCCM Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2026 **What do you like best about OpsRamp?** What I like best about OpsRamp is its unified observability and IT operations management approach. Instead of using multiple disconnected tools for monitoring, alerting, automation, and incident management, OpsRamp brings these capabilities together on a single platform. This helps organizations gain better visibility into their infrastructure and applications, reduce operational complexity, and respond to issues more efficiently. I also appreciate its strong automation capabilities, which help minimize manual effort and improve overall operational reliability. As someone interested in observability and infrastructure monitoring, I find OpsRamp's focus on proactive issue detection and intelligent operations particularly valuable. **What do you dislike about OpsRamp?** While OpsRamp is a powerful platform, one area that could be improved is the learning curve for new users. Because it offers a wide range of monitoring, automation, and IT operations capabilities, it can take some time for teams to fully understand and utilize all its features effectively. Additionally, initial configuration and customization may require careful planning, especially in complex enterprise environments. However, these challenges are common with comprehensive enterprise observability and IT operations platforms, and the benefits generally outweigh the initial effort required. **What problems is OpsRamp solving and how is that benefiting you?** For me, the biggest benefit is improved visibility and faster issue resolution. By consolidating monitoring data into a single pane of glass, OpsRamp helps identify problems proactively before they impact users. Its automation capabilities also reduce repetitive operational tasks, allowing teams to focus on higher-value work. This leads to improved system reliability, reduced downtime, and more efficient IT operations. As someone working in observability and infrastructure monitoring, having a unified latform helps simplify troubleshooting enhances overall operational efficiency. ### 2. OpsRamp - Modernize Your IT Operations **Rating:** 5.0/5.0 stars **Reviewed by:** B Venkata Sai Ram P. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about OpsRamp?** Ease of Discovery and Monitoring for the Complete Infrastructure With Different type of Integrations Support for other ITOM and ITSM Tools. User Friendly Interface so that every one can use it easily with out any diffculty. Outstanding customer support for any Queries relates to tool. **What do you dislike about OpsRamp?** Slow Performance in dashboards while retreving data for larger Environments. For Smaller Organisations, Pricing may be high compared to other Alternatives. **What problems is OpsRamp solving and how is that benefiting you?** Unified IT Infrastructure Management Automated Incident Management Cloud and Hybrid Monitoring AIOPS ### 3. OpsRamp provisions SaaS-based IT operations management platform for our Hybrid cloud infrastructure **Rating:** 4.5/5.0 stars **Reviewed by:** Neeraja V. | Senior Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about OpsRamp?** OpsRamp provides enterprise solutions to seamlessly track cloud resources & on setting up automated alert notifications for escalation & remediation procurements in our organization. We obtain extensive visibility into our task management, service health status, alignment with our customers and meeting up with deadlines for each project. It effectively incorporates multiple widgets such as custom dashboard, SLA tracking metrics, resource mapping, capacity planning, alerting protocols for high priority incidents & RCA documentations under a single pane of glass. While working on a hybrid cloud environments such as AWS, Azure and GCP, we can install OpsRamp Agents to monitor the cloud resources and provide real-time updates. **What do you dislike about OpsRamp?** None actually. We are using OpsRamp platform for day-to-day project procurements which involves incident management, performance analytics, unified monitoring and troubleshooting based on Root Cause Analysis (RCA). Implementing incidents for resolving customer issues is straightforward & we can quickly setup our automated workflows for incident resolution. Extensive customer support is provided by OpsRamp Agents & we obtain real-time visibility thanks to its seamless integration with third-party applications. Overall, we are satisfied with the services offered by OpsRamp for our enterprise operations management. **What problems is OpsRamp solving and how is that benefiting you?** We use OpsRamp for efficiently handling our customer incidents, tracking the performance of cloud resources & for resolving issues within its SLA conditions. It offers a centralized incident tracking dashboard which accurately receives incidents across our multi-cloud environments, enabling us to work on quick resolutions. We setup escalation policies though its in-built templates within seconds & we ensure that appropriate teams are contacted for all critical & high-priority incidents. For alert lifecycle management, OpsRamp provides custom action items which describes the alerts along with a suitable instruction to the assigned team for troubleshooting & RCA. It helps in directing the associates handling the incident towards effective resolution thereby, saves a lot of time & efforts. Any operational tasks that are part of scheduled maintenance activities can be easily automated by OpsRamp automation workflow, so that all the stakeholders gain brief information on the real-time insights & estimated timelines. ### 4. Opsramp a true AIOps **Rating:** 4.5/5.0 stars **Reviewed by:** Sanket B. | Sr. Solution Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2022 **What do you like best about OpsRamp?** Ease of implementation, Alert prediction, almost all the algorithms are best, user friendly UI , out of the box dashboards and reports **What do you dislike about OpsRamp?** Automation can be improved with out of the box catalogues or libraries. Documentation can be improved with additional details **What problems is OpsRamp solving and how is that benefiting you?** It's breaking the silos, almost everything is available at one place, our operators or engineers need not switch multiple windows which makes life way easier and faster RCA and problem solving which ultimately improves service. **Official Response from Bill Talbot:** > Thank you for your review Sanket! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our RCA capabilities. I will pass along your feature enhancement requests to our heads of product management and engineering. ### 5. Best tool to manage patches as well as monitor systems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about OpsRamp?** Patching can be automated and scheduled. Most of the details of the vms can be viewed and reports can be created and scheduled. **What do you dislike about OpsRamp?** Once patching fails we gotta do manual. Sometimes the reason for failure is not really validated. **What problems is OpsRamp solving and how is that benefiting you?** Primarily automated patching process. Reduces manual work of installing patches. **Official Response from Bill Talbot:** > Thanks for your review! Glad to hear you are getting value out of our patch automation capabilities ### 6. Stable Monitoring and Inventory tool but still requires work **Rating:** 3.5/5.0 stars **Reviewed by:** Owais M. | Lead Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2022 **What do you like best about OpsRamp?** Integration is available for almost all technologies First response idea is really good. Machine learning in Escalation policy is very good and easy to configure. Process definition is something to look forward. Very promising **What do you dislike about OpsRamp?** Synthetic monitoring is something that requires a lot of work. It has never worked as expected Nested condition is not available in many fields which is a very basic requirement. Support cases require a lot of attention and support engineer doesnt get data by themselves they just sent out asking for data which is available in the UI itself **Recommendations to others considering OpsRamp:** Opsramp is good if you have multiple client. It can act as an individual tool for each client which is awesome **What problems is OpsRamp solving and how is that benefiting you?** Monitoring automation has been achieved using opsramp. Most of our L1 infrastructure issues get fixed automatically. Which saves us a lot of time. Also using Process definition we can create orchestrate process flow as per our requirement. A **Official Response from Bill Talbot:** > Thank you for your review Owais! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our comprehensive monitoring coverage and our ML-powered incident management. I will pass along your feature enhancement requests to our heads of product management and engineering. And I'd be happy to set up a meeting with our head of customer success if you like. If so please send an email to: customer.success@opsramp.com Best, Bill Talbot CMO, OpsRamp ### 7. Monitoring, Alerting and Ticketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Venkata P. | Sr. Technical Architect, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about OpsRamp?** Application Monitoring and alerting is one of it's best performance solutions. It works in On-Prem and Cloud. ServiceNow, Jira and ZenDesk **What do you dislike about OpsRamp?** ITSM solution needs to be enhanced. Also, Few integrations to external applications like building a self-service portal for cloud Governance and management would add more value to OpsRamp **Recommendations to others considering OpsRamp:** If your business is wanting to stay in business and want to makesure application is available all the time - use OpsRamp Monitoring and alerting and ticketing tools accordingly **What problems is OpsRamp solving and how is that benefiting you?** Managing Managed Service projects and steady-state operations for our customers have benefited. Increased team performance and productivity. Customers can easily manage their environment and keep an application run-time on-line all the time **Official Response from Bill Talbot:** > Thank you for your review Venkata! I'm glad to hear that you are getting good value out of the OpsRamp platform, and that it's helping to improve your team's performance and productivity. I will pass along your feature enhancement requests to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp ### 8. OpsRamp Platform Subjective Criteria Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about OpsRamp?** Ease of use, single pane of glass platform, an abundant amount of out-of-box monitoring capability, extensive capability for custom monitoring development, and relevant integrations to 3rd party platforms **What do you dislike about OpsRamp?** Lack of support presence in the US. There is staff in the US, but not engineers capable of performing in-depth platform troubleshooting. Majority of the support SMEs are located in India. Takes an extended amount of time to resolve support cases. When resolutions are performed there are very few details on what was performed and documented into a support case. As a channel partner, we do not feel well taken care of since we are an MSP who is promoting the platform and reselling the services. **Recommendations to others considering OpsRamp:** Please consider OpsRamp when you are looking for a platform that has a high amount of out-of-box capability. The ease of use and single pane of glass approach aids engineers in being more efficient in daily operations. Not to mention if you have custom monitoring requirements, the OpsRamp platform is very accomodating to both Windows and Linux distributions natively. **What problems is OpsRamp solving and how is that benefiting you?** We are solving many issues and performance problems in the beginning phases versus in a reactive model once an issue has created an outage. The benefit comes from having proper visibility of the entire ecosystem of a customer's environment and being able to prevent business-impacting events. We are also able to provide tangible facts when tweaking performance or simply providing long-term recommendations. **Official Response from Bill Talbot:** > Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, and that it's helping your team to become more proactive in addressing performance issues affecting your clients. I will pass along your feature enhancement requests to our heads of product management and engineering. And I'd be happy to set up a meeting with our head of customer success if you like. If so please send an email to: customer.success@opsramp.com Best, Bill Talbot CMO, OpsRamp ### 9. Neverending source of pain and frustration **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about OpsRamp?** - Alert processing can be very fast; events triggered will be available for downstream consumption within seconds. - Process automation/remediation is well thought out. **What do you dislike about OpsRamp?** - Machine learning as such is no more than a proof of concept, riddled with broken backend-services, and resource limits that are not advertised or transparent - most of it outright unusable. - The API is a mess, different endpoints of the same API will use different syntax and not support the same features/calls, with some of the endpoints being outright broken. - The web interface is hands down the worst interface I've seen, ever. - Lots of bugs, inconsistencies, bad design and showstoppers plague the platform as a whole. - Getting the engineering team involved requires an act of congress, and after much to and fro, will lead exactly nowhere. - Support is non-existent, obvious bugs/shortcomings are being sold as 'features', when clearly they're not. **Recommendations to others considering OpsRamp:** Stay away until the platform matures beyond a proof-of-concept phase. **What problems is OpsRamp solving and how is that benefiting you?** All in all we've created more problems by using opsramp; we've realized no benefits whatsoever at this time. **Official Response from Bill Talbot:** > Hello, Thank you for your review and I'm sorry to hear that your experience with OpsRamp has not met your expectations so far. I would be happy to set up a meeting with our head of Customer Support to explore if and how we could try to improve your experience. If you are willing to do this, please contact me at bill.talbot@opsramp.com. Sincerely, Bill Talbot CMO, OpsRamp ### 10. Cloud MSP **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan S. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about OpsRamp?** The use of AIOps to reduce the resources required to run the platform and server our clients. OpsRamp has also been good to use as a platform for our cloud customers, specifically AWS. **What do you dislike about OpsRamp?** The monthly invoicing and reconciliation of licenisng takes more time and effort that I feel that it should based on the feedback from my team. I feel that we have to put too much effort into paying our bill. **What problems is OpsRamp solving and how is that benefiting you?** We need an AIOps platform that would allow wus to do Cloud Infrastrcture management as well and enterprise monitoring of our customer environments. OpsRamp as provided us with a good platform to provide these services. **Official Response from Bill Talbot:** > Thank you for your review Ethan! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our AIOps capabilities. I will pass along your invoicing request to our CFO and CRO. Best, Bill Talbot CMO, OpsRamp ### 11. OpsRamp Experience from Monitoring team member **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about OpsRamp?** OpsRamp alerts export feature Metrics collection Kubernetes integration **What do you dislike about OpsRamp?** Delay in prioritizing OpsRamp bug fixes from support. Multiple calls are required to make OpsRamp support understand the issue. ServiceNow push model integration failures are not notified, hence engineer has to manually retry every single time. ServiceNow integration retry feature and corresponding API does not work in OpsRamp. Gateway upgrade option in UI doesnot indicate the progress percentage upgraded in UI. Agent and Gateway upgrade most of the time fails and will be rectified after opening a support ticket. Root Cause Analysis must be provided for all the bugs filed with support along with solution proposed. **What problems is OpsRamp solving and how is that benefiting you?** Integration of OpsRamp and ServiceNow to push Kubernetes alerts to ServiceNow. **Official Response from Bill Talbot:** > Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our metrics-based performance monitoring, Kubernetes support, and native bi-directional integration with ITSM tools, like ServiceNow. I will pass along your feature enhancement requests to our heads of product management and engineering. And I'd be happy to set up a meeting with our head of customer success if you like. If so please send an email to: customer.success@opsramp.com Best, Bill Talbot CMO, OpsRamp ### 12. Straight forward and easy to implement and configure platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about OpsRamp?** Wide range of capabilities supports major cloud providers and on-prem infrastructures easy to use and configure Support many notification channels competitive price **What do you dislike about OpsRamp?** UI is sometimes slow and less intuitive some limitations in dashboards Internal QA could be better - bugs aren't rare. Documentation in some parts is very basic and not enough for implementing complex features. **Recommendations to others considering OpsRamp:** Work with the OpsRamp success management team. They are great and beneficial. **What problems is OpsRamp solving and how is that benefiting you?** Our IT infrastructure is scattered over on-prem and several public cloud providers. With OpsRamp, we're gaining visibility over our hybrid IT environment with one product. **Official Response from Bill Talbot:** > Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our ability to monitor and manage complex hybrid environments. I will pass along your feature enhancement requests to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp ### 13. MSP Partner review **Rating:** 3.5/5.0 stars **Reviewed by:** Bobby P. | Director Digital Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about OpsRamp?** There are several dashboard options available within the new version. **What do you dislike about OpsRamp?** I would like to see a more customizable way to group and categorize devices. **Recommendations to others considering OpsRamp:** Demo is critical and comparison to other tools. **What problems is OpsRamp solving and how is that benefiting you?** We're utilizing it across a vast customer base for the asset management, alerting as well as ticketing points of view. **Official Response from Bill Talbot:** > Thank you for your review Bobby! I'm glad to hear you are getting good value out of OpsRamp across your customer base. I will send your suggested enhancements to our heads of engineering and product management. Best, Bill Talbot CMO, OpsRamp ### 14. We user OpsRamp for Inventory and Monitoring.Inventory and discovery is very easy to handle. **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh K. | Lead Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about OpsRamp?** Inventory and discovery is very easy to handle. We user OpsRamp for Inventory and Monitoring **What do you dislike about OpsRamp?** Sometimes it's very slow. Managing inventory is very easy with this application **Recommendations to others considering OpsRamp:** OpsRamp as an application is very easy to use **What problems is OpsRamp solving and how is that benefiting you?** Managing inventory is very easy with this application **Official Response from Bill Talbot:** > Thank you for your review Ganesh! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our discovery, inventory and hybrid monitoring capabilities. I will pass along your feature enhancement requests to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp ### 15. The Experience has been good and the support needs a little bit of improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Anup C. | Manager, System Administration, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about OpsRamp?** The account teams respond to the requests that have been raised for either enhancements or issues. **What do you dislike about OpsRamp?** the responses from support for critical issues and timely responses. **What problems is OpsRamp solving and how is that benefiting you?** The asset management issues and pathing related issues we are dealing with our client systems. **Official Response from Bill Talbot:** > Thank you for your review Anup! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our asset and patch management capabilities. I will pass along your feedback to our heads of support, product management and engineering. Best, Bill Talbot CMO, OpsRamp ### 16. OpsRamp Opsview monitor **Rating:** 4.5/5.0 stars **Reviewed by:** Muthu K. | Senior Network Architect & design Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about OpsRamp?** Opsview monitors the new version monitoring solutions, which helps the current IT enterprises tools with the new tool provided by OpsRams. One of the best tools for the IT organizations **What do you dislike about OpsRamp?** Notifications were complicated; the AWS IAM query was not working as expected. options need to be provided for transferring the licensing between different host monitor **What problems is OpsRamp solving and how is that benefiting you?** Most of the easy tasks were completed by this tool using simple automation scripts. we can add a self-monitoring plugin for ops review by using an open-source tool **Official Response from Bill Talbot:** > Thank you for your review Muthu! I'm glad to hear that OpsRamp's monitoring and automation capabilities are benefitting you and your team. I will send your suggested enhancements to our heads of engineering and product management. Best, Bill Talbot CMO, OpsRamp ### 17. Leading platform for Digital IT Operations for Digital Business **Rating:** 5.0/5.0 stars **Reviewed by:** Amit K. | Strategist - IT Ops - Tools & Automation, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about OpsRamp?** Agile and robust platform and easy to setup **What do you dislike about OpsRamp?** Not found any as it provides all the features which i need **Recommendations to others considering OpsRamp:** They need to use if they have requirement of AIOPs **What problems is OpsRamp solving and how is that benefiting you?** Server and Network monitoring with ITSM pplatform **Official Response from Bill Talbot:** > Thank you for your review Amit! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our AIOps capabilities. Best, Bill Talbot CMO, OpsRamp ### 18. Osramp is a hit or miss product. Most of the functionalities doesn't work or have issues with. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about OpsRamp?** Opsramp onboarding and customer success team is very friendly and is always available for help **What do you dislike about OpsRamp?** Their offerings are limited. Most of the functionalities don't work. **Recommendations to others considering OpsRamp:** Please review and compare all products and solutions first. **What problems is OpsRamp solving and how is that benefiting you?** AIOps and proactiveness. I haven't realized any benefits yet as most of the functionalities don't work. **Official Response from Bill Talbot:** > Hello, Thank you for your review and I'm sorry to hear that your experience with OpsRamp has not met your expectations so far. I would be happy to set up a meeting with our head of Customer Support to explore if and how we could try to improve your experience. If you are willing to do this, please contact us at support@opsramp.com. Sincerely, Bill Talbot CMO, OpsRamp ### 19. machine learning and process automation **Rating:** 4.5/5.0 stars **Reviewed by:** Nasir H. | C, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about OpsRamp?** the best thing is a cloud-based IT operations management platform that brings together on-premises and cloud infrastructure through discovery. **What do you dislike about OpsRamp?** Since I started I don't see any negative things on the platform **What problems is OpsRamp solving and how is that benefiting you?** There is escalation features which help us to resolved customer issues on it. **Official Response from Bill Talbot:** > Thank you for your review Nasir! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our discovery, monitoring and incident management capabilities. Best, Bill Talbot CMO, OpsRamp ### 20. Opsramp a good monitoring solution with a dedicated team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about OpsRamp?** Great monitoring solution, continually improving process flow and ease of getting to data you're looking for **What do you dislike about OpsRamp?** Performance can lag at times, especially when looking at charts/metrics with environments running a lot of containers **What problems is OpsRamp solving and how is that benefiting you?** Monitoring of kubernetes clusters, synthetics including ssl expirations as well as both linux and windows environments and services running on those OS's. **Official Response from Bill Talbot:** > Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our synthetic, kubernetes and server monitoring capabilities. I will pass along your feature enhancement requests to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp ### 21. Hybrid Machine Learning made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Kalyan Varma N. | Sr Lead Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about OpsRamp?** Offers complete hybrid solutions from infrastructure to cloud services and Artificial intelligence. **What do you dislike about OpsRamp?** Its limitation to only on promises cloud network.It would have been great if it is extended to inhouse applications as well. **Recommendations to others considering OpsRamp:** NA **What problems is OpsRamp solving and how is that benefiting you?** Machine learning, artificial intelligence and cloud services. **Official Response from Bill Talbot:** > Thank you for your review Kaylan! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our AI and ML-powered infrastructure and event management capabilities. I will pass along your feature enhancement request to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp ### 22. Excellent all in one tool for your IT Infra, asset management, Performance monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about OpsRamp?** Performance monitoring and asset management and tagging. Compliance with GDPR & SOC **What do you dislike about OpsRamp?** Not found such at that point of a time as it was competing with service now **What problems is OpsRamp solving and how is that benefiting you?** Easy and flxeible It Infrastructure management and asset tagging, proactive care **Official Response from Bill Talbot:** > Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our performance monitoring and asset management capabilities. Best, Bill Talbot CMO, OpsRamp ### 23. OpsRamp review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about OpsRamp?** It is the best IT management suit i have ever used **What do you dislike about OpsRamp?** Patch management and asset management can be improved **What problems is OpsRamp solving and how is that benefiting you?** asset management is very much easier with this tool **Official Response from Bill Talbot:** > Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our asset management capabilities. I will pass along your feature enhancement request to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp ### 24. Opsramp review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about OpsRamp?** It's one of the best it management suit I have used **What do you dislike about OpsRamp?** Pach management can be better and improved **What problems is OpsRamp solving and how is that benefiting you?** Asses management is very much easier by using this product **Official Response from Bill Talbot:** > Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our asset management capabilities. I will pass along your feature enhancement request to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp ## OpsRamp Discussions - [What is OpsRamp used for?](https://www.g2.com/discussions/what-is-opsramp-used-for) - [View OpsRamp pricing details and edition comparison](https://www.g2.com/products/opsramp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+18%3A37%3A56+-0500&secure%5Bsession_id%5D=f7a43674-04ec-4c7d-88a0-ee46e8a21187&secure%5Btoken%5D=f88a47e171fcb89c81f911ad7d23c80a6ffe4c10d4a802484cf1dc835cb38014&format=llm_user) ## OpsRamp Integrations - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) ## OpsRamp Features **Operations** - Scheduling - Automation - Multi-Cloud Management - Usage Monitoring **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Threat Detection **Cost Optimization** - Spend Forecasting and Optimization - Recommendations - Spend Tracking **Management** - Performance Baseline - Data Visualization - Path Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Administration** - Reporting - Dashboards and Visualizations - Compliance **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Generative AI** - AI Text Generation - AI Text Summarization **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Generative AI** - AI Text Generation - AI Text Summarization **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Cloud Cost Management** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top OpsRamp Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (708 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (585 reviews)