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BackBox

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196 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2009
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BackBox Reviews

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GR
Gaetan R.
09/19/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Configuration Management, Rapid Recovery

I really appreciate how BackBox simplifies managing infrastructure configurations for various clients. It automatically backs up configurations on schedule and provides clear comparison between them, which makes diagnosing and fixing issues straightforward. Restoring configurations is a breeze and prevents prolonged downtime after errors, which saves me from long troubleshooting sessions. The installation was surprisingly easy, allowing me to add client devices quickly without being bogged by complex setup instructions. Moreover, the broad support for different devices is essential since our clients use various equipment. Overall, BackBox greatly enhances my workflow efficiency.
CT
Caleb T.
08/31/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable Configuration Management with Rapid Setup

I like BackBox for its reliable configuration backup system, which is a huge help for network device configuration management. The initial setup was quick, which was a nice surprise.
NM
Natalia M.
08/28/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable Automation with Some Initial Setup Hurdles

I like how BackBox replaces the old manual, irregular backups with automated schedules. It really helps keep every firewall, switch, and router configuration safe, reducing the risk of downtime, especially during the school day. Having consistent recovery points gives me peace of mind. What I value most is the consistency in maintaining our network. I rely on it daily to manage configurations across routers and security appliances, which saves a lot of manual work. The integration with our service desk is fantastic because it logs each task's results automatically. This integration ensures my records are audit-ready without manual tracking, which is crucial since I manage the network largely on my own. The automation features work seamlessly with our service desk, alleviating the need for routine oversight on every job. I find this reliability incredibly beneficial for managing a school network.

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HQ Location:
Global, OO

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@Back_Box

What is BackBox?

BackBox is a market leader in network automation, security and management solutions. We help companies worldwide automate and streamline complex tasks, ensure network health and performance, achieve business continuity, and do more with fewer resources.

Details

Year Founded
2009
Website
www.backbox.com