Xurrent ITSM Pricing Overview

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Xurrent ITSM has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Xurrent ITSM to obtain current pricing.

Xurrent is priced by package level (e.g. starter, corporate, or enterprise). Details can be viewed on the Xurrent website (https://www.xurrent.com/pricing/it-service-management)

A person is counted as a Xurrent user for a given month when his or her person record in Xurrent was enabled and had one or more roles (or access profiles) at any point during that month. It is important to note that a person who had access to Xurrent in a given month is still counted as a Xurrent user even if this person did not access Xurrent that month.

A Xurrent person record can only be counted as one user, regardless of the number of roles it has.

Pricing information for Xurrent ITSM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Xurrent ITSM must be conducted with the seller.

A user in Xurrent is a person working in the backend. This might include Service or other IT personnel.

Pricing information was last updated on January 12, 2026

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

Average Discount

11%

Perceived Cost

$$$$$

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Xurrent ITSM Pricing Reviews

(1)

Ferdi T.

Service Assurance Senior Specialist

Mid-Market (51-1000 emp.)

9/10/2025

"Simple and effective ITSM tool"

5/5

What do you like best about Xurrent ITSM?

It makes incident and change management much easier. The interface is clear and the reporting helps us keep track of SLAs Review collected by and hosted on G2.com.

What do you dislike about Xurrent ITSM?

Integration options are limited and performance can slow down with many tickets. Review collected by and hosted on G2.com.