Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
Average Rating: 4.6/5.0
Total Reviews: 873
How Do G2 Users Rate Bigin by Zoho CRM?
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
- Email Platform Integration: 8.3/10 (Category avg: 8.7/10)
- Email Categorization: 8.0/10 (Category avg: 8.6/10)
- Attachment Activity: 7.4/10 (Category avg: 8.3/10)
Who Is the Company Behind Bigin by Zoho CRM?
- Seller: Zoho
- Year Founded: 1996
- HQ Location: Austin, TX
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LinkedIn® Page: www.linkedin.com
30,913 employees on LinkedIn® - Phone: +1 (888) 900-9646
Who Uses This Product?
- Who Uses This: CEO, Founder
- Top Industries: Marketing and Advertising, Information Technology and Services
- Company Size: 90% Small, 9% Medium
What Do G2 Reviewers Say About Bigin by Zoho CRM?
AI-generated summary from verified user reviews
Pros
- Users commend the ease of use of Bigin by Zoho CRM, finding its interface simple and clear for beginners.
- Users love the simple and clean interface of Bigin by Zoho CRM, making it easy to set up and use.
- Users appreciate the intuitive interface of Bigin by Zoho CRM, making it easy to manage leads effectively.
- Users appreciate the simplicity of Bigin by Zoho CRM, finding the clean interface and easy setup ideal for small businesses.
- Users value the comprehensive integrations and affordability of Bigin by Zoho CRM, simplifying their sales processes.
Cons
- Users note the missing features in Bigin, including a dedicated "Leads" module and advanced email sequences.
- Users find the limited features of Bigin restrict their ability to manage complex workflows and campaigns effectively.
- Users find Bigin's limited customization restrictive, making it hard to adapt to unique workflows or complex needs.
- Users face integration issues with Bigin, requiring multiple steps for marketing campaigns and complex field mapping.
- Users find limited integrations, particularly with MS365, restricting their overall functionality and connectivity with other apps.
What Are Recent G2 Reviews of Bigin by Zoho CRM?
"Bigin’s Simple, Flexible CRM That Streamlines Our Entire Workflow"
Rating: 5.0/5.0 stars
— maza y.
"Excellent CRM for Growing Businesses"
Rating: 5.0/5.0 stars
— vansh v.
What Are G2 Users Discussing About Bigin by Zoho CRM?
- What is the difference between Bigin and Zoho CRM?
- Does Bigin integrate with Zoho CRM? - 2 comments, 1 upvote
- What is Zoho Bigin? - 2 comments
- What is Bigin used for? - 1 comment
