the follow up in trailing mail so client can recall us very easily be reviewing trailing mails and they find it as if it is sent personally to them, the software is very simplified, we can tag any columns of the csv file like fistname or company name even is the subject line that helps to reduce bounce ratio and open ratio also increased while using this feature of software Review collected by and hosted on G2.com.
the templates, for example, if need to add tables you cannot copy and paste from word. need to code it then insert codes then it is been done so that increases the efforts. secondly, they should introduce tags to contacts to shortlist our requirements Review collected by and hosted on G2.com.
The ability to create drip campaigns with conditional logic and the way that sent emails, when using the OFfice 365 integration, are sorted into the sent items folder to enable the complete conversation to be viewed when a lead responds. Review collected by and hosted on G2.com.
Slightly confusing on the billing side of things. The lack of an ability to set a "reply-to" address is frustrating but not a deal-breaker. Review collected by and hosted on G2.com.
For our organization, some of the most compelling functions of SalesHandy has been the outlook plugin for email tracking and activities dashboard. This helps us take the guesswork and unknowns out of the sales process, such as wondering if a prospect even opened our email. The dashboard is simple and allows us to remain efficient in our sales process with the appropriate follow up. Review collected by and hosted on G2.com.
Sales handy allows for free email tracking with Gmail, but not with outlook. It would be nice to use a simpler version of free email tracking with outlook (like Gmail) and then be given an option to upgrade from there. But overall, the product is still less expensive than most other similar platforms. Review collected by and hosted on G2.com.
User friendly, simple add-ins to connect email to SaleHandy to easily add trackable links. I like that you can upload documents from the add-in or through the website. It's simple and fairly inexpensive tool that lets you know who took interest in your messages and content, especially when marketing to leads that don't know you. Review collected by and hosted on G2.com.
I wish you had the ability to see the full title of the documents you've uploaded. Sometimes the tracking can be glitchy (doesn't rule out results if I open the email I sent). Review collected by and hosted on G2.com.
As a Sales person it is vital for me to be able to track who opens my emails, when they opened my emails and how many times they have opened my emails and that is exactly what SalesHandy provides me with their Chrome Extension to my Gmail account.
As a professional, SalesHandy enables me to understand who has been engaging more with my content which helps me understand with whom I should be focusing my attention more. I wouldn't have had that without SalesHandy. Review collected by and hosted on G2.com.
So far I cannot think of anything that I dislike about SalesHandy. Review collected by and hosted on G2.com.
It makes email campaigns very easy. It is easy to use, saves a lot of time, avoids many mistakes (templates and automation) and increases efficiency.
The consultants are super helpful and respond quickly.
Since I started using it, I can't imagine sending a campaign without SalesHandy! Review collected by and hosted on G2.com.
Emails that do not reach customers are not blocked. Only a few of a large number are excluded from the campaign. Review collected by and hosted on G2.com.
Ability to create a sequence of emails on a consistent basis. The campaigns are powerful tools to stay connected to your customers. Review collected by and hosted on G2.com.
That I cannot download complete history from every time from feeds. Review collected by and hosted on G2.com.
This is a great tool for email tracking! It helps you to see if the receiver has read your email or do they simply ignore it :-) Review collected by and hosted on G2.com.
Non applicable at this moment as i have yet to spend more time exploring other functions. Review collected by and hosted on G2.com.
I've been using SalesHandy for a couple of months and it has been a great benefit to our business so far. I would recommend using this tool as it is a user friendly and very simple to use.
Not only the product but their customer team is fantastic! My first contact was with Kishan from the customer team and till now he is the only one who is handling my account even after being a paid customer for a couple of months.
Kishan is very friendly and enthusiast in helping their customers and taking any situations as with sheer discipline and personal attention to all customer. He is always just a call away and always ready to help me wherever I get stuck.
Never Seen this kind of Tool in my 15 Years of C level career and International Marketing worked in many countries.
SalesHandy, you have got a great team over there! Cheers. Review collected by and hosted on G2.com.
Nothing but Request to Integrate world first AI with your TOOL. Review collected by and hosted on G2.com.
I have been using SalesHandy for a couple of years. I find it very useful to know when a person opens an email. If needed I can call them right at the time they are thinking about my email. Review collected by and hosted on G2.com.
For some reason, my token expires often. Review collected by and hosted on G2.com.
Their service team is absolutely fantastic. I researched over 15 different email automation tools and found SalesHandy to be the easiest to use and most affordable. I would have picked SalesHandy over more expensive providers at the same price Review collected by and hosted on G2.com.
There is nothing that I dislike yet. I am a relatively new user and am excited to continue to see success. Review collected by and hosted on G2.com.
I like the email tracking features as well as the chrome plugin that is easy to use. I really like the daily emails updates I get on all of my emails. For someone in sales, this is very helpful. Review collected by and hosted on G2.com.
There are no downsides to the application. Review collected by and hosted on G2.com.
It's a great SaaS tool which allows me many capabilities in sending emails to my prospects.
The technical support is great as well, they have quickly resolved my problems by custom recording videos. They give a full demo if in case there's any problem at all. Review collected by and hosted on G2.com.
been using it for a month. No complaints so far. Review collected by and hosted on G2.com.
the ability to know if your recipient has opened your email or not can greatly influence your next step. I appreciate and use this feature frequently. Review collected by and hosted on G2.com.
dont always trust the count on how many times something was opened. Review collected by and hosted on G2.com.
Love how SH is light and integrates swiftly with Gsuite, works perfect and fast both for tracking email opens and sending email campaigns with mail merge (even if need to wait 15 mn minimum before sending) - At the time of my testing, it only gave me 200 emails per day on free trial but that's way more than enough for any type of business really, in my opinion. Review collected by and hosted on G2.com.
I wish it could customize single emails within a campaign, not possible right now but a workaround is using additional merge fields to be used as variables. Review collected by and hosted on G2.com.
This is the most intuitive interface I have used thus far. I have used ContactMonkey in its infancy and was a willing beta tester, but lost all features when they decided to not reward early adopters and beta testers when it went out general. I had been using Hubspot, which was great, but for email tracking purposes, was quite limited, especially after going back to Outlook.
I have yet to use the other features, but at some point will. But this is the best feature packed email tracker ever used Review collected by and hosted on G2.com.
There is nothing I dislike about SalesHandy, it is hands down so far the best email tracking solution I have used this far. Review collected by and hosted on G2.com.
The tracking works good. Keeps me in the know about all the contacts I have made and who I am getting through to. Review collected by and hosted on G2.com.
I would like saleshandy to make a plugin for the Outlook 365 app for windows 10 where you can see if the client opened your email without leaving outlook. All in same place. Hubspot has this but they dont automatically track like Saleshandy does. You have to click a track button before you send each email (major pain in the neck) If if Sales handy were to do this they would be unbeatable. Review collected by and hosted on G2.com.
I am a marketing person and its very important that I know when my client checked my email without annoying adverts or logos of the tracking
I have used almost every available option and since the last 6 months I have been using sales handy and I am completely satisfied
I never have/had an issue with sales handy and hence recommended it to my friends Review collected by and hosted on G2.com.
Nothing that I don't like about sales handy
I am fully satisfied Review collected by and hosted on G2.com.
The Outlook integration is decent. Sadly nothing else positive to say. Review collected by and hosted on G2.com.
After several weeks of wasted time, which set my business back in our sales campaigns, my credit card company has processed a refund from these scammers.
I found out too late that SalesHandy is an India based startup business who do not support their product.
Many people complained on this excellent G2 site of the same problems my business experienced of saleshandy refusing to honour their money-back guarantee.
First, they dragged their feet in responding to support emails, waiting several days at a time, forcing us to send multiple emails. Then they fired their one and only support guy overnight, closed his email, didn't notify anyone or respond to any of his open tickets.
Next, when we eventually managed to get a response from another member of staff, they claimed we were outside of their 2-week refund window!
Finally, they stopped responding to all our emails, forcing us to get our credit card company to process a refund claim.
Turns out their solution ONLY works with gmail and won't work from a company's dedicated server. Critical features won't work, such as keeping track of who responded - so everyone gets emailed irrespective of whether they've responded or not. They didn't advertise this fact, and it took many emails before they confessed to this killing deficiency. They claimed to add this to their feature list, but of course were not prepared to give a date by which their product would address this major flaw.
If you do use gmail, then be warned that the user interfaces need major attention from a Usability Expert (UX), and they're not intuitive and take a considerable amount of time to learn.
We're now using a mailing platform from Poland (also reviewed on this site), which costs more, but is supported and doesn't suffer the same flaws. Too early to give it an endorsement. Review collected by and hosted on G2.com.
It works in my local version of Outlook as an add-in. It doesn't require me to check a box or change my outgoing email addresses to a different server every time I send an email (like some similar services do). It's pretty much as automated as it can get.
I love getting desktop notifications that someone has received my email. I have less stress and worry about whether the email arrived to the recipient or not because I can tell when they received it. It's like a Return Receipt Request for email. I also like that I can set it up for all my emails, not just one.
It just works.
Update: Just figured out in their online interface you can even sort by subject, date, opens and clicks. Wow. Very cool. This thing does more than I realize. Review collected by and hosted on G2.com.
They've updated everything that used to bother me. Since they continually improve the product, I can't think of anything else they can do to make it better. Review collected by and hosted on G2.com.