OnPay
OnPay is designed for business owners who want to spend more time running their business — and less time managing back-office tasks. This award-winning payroll and HR software helps small and mid-sized businesses save over 15 hours each month by automating time-consuming processes and simplifying workforce management. “It’s an easy, quick, mobile-friendly system that doesn’t require a steep learning curve,” according to Entrepreneur, and it is rated “Excellent” by PCMag. With OnPay, you can run payroll in minutes, automate federal and state tax calculations and filings, and reduce compliance risks with built-in accuracy. Employees can access their own pay stubs, tax documents, and personal information through self-service tools, which helps reduce administrative work for business owners and HR teams. The platform also makes it easy to streamline HR processes, manage employee records, and offer top-tier benefits in all 50 states. Payroll essentials start at just $49 plus $6 per worker per month. This includes full-service payroll processing, automated tax filings, year-end forms, and seamless integrations with popular accounting software like QuickBooks and Xero, as well as leading time-tracking tools. OnPay also provides onboarding support and account migration at no additional cost, making it easy to switch from another payroll provider. For businesses that need more advanced tools, OnPay offers flexible add-ons to expand your capabilities: HR Add-on: Includes employee self-service tools, custom org charts, and enhanced HR workflows to manage your team smoothly. Time Tracking Add-on: Built for hourly teams, this allows you to create site-specific time clocks, set custom overtime and break rules, and let employees clock in/out or submit timesheets. Supervisors can review, edit (with full audit logs), and approve hours — which automatically sync directly into payroll — while also handling PTO requests and management. You can also add integrated benefits, a 401(k) plan, pay-as-you-go workers’ compensation, live HR support (powered by HR industry leader Mineral), and state-by-state compliance alerts and other compliance resources.
Average Rating: 4.8/5.0
Total Reviews: 418
How Do G2 Users Rate OnPay?
- Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.7/10)
- Organization Management: 8.9/10 (Category avg: 8.7/10)
- Performance: 9.8/10 (Category avg: 8.6/10)
- Compliance: 9.4/10 (Category avg: 8.6/10)
Who Is the Company Behind OnPay?
- Seller: OnPay, Inc.
- Company Website:
- Year Founded: 2011
- HQ Location: Atlanta, GA
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LinkedIn® Page: www.linkedin.com
190 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, President
- Top Industries: Accounting, Non-Profit Organization Management
- Company Size: 96% Small, 3% Medium
What Do G2 Reviewers Say About OnPay?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of OnPay, enjoying accessible payroll processing from anywhere with a simple interface.
- Users value the exceptional customer support from OnPay, highlighting prompt assistance and user-friendly service throughout their experience.
- Users value the excellent customer support from OnPay, which simplifies payroll processes and enhances overall user experience.
- Users commend OnPay for its easy onboarding, highlighting exceptional customer service and seamless transitions.
- Users commend OnPay for its exceptional onboarding support, making payroll processes smooth and efficient without prior accounting knowledge.
Cons
- Users are frustrated with poor customer support, experiencing long wait times and overwhelming communication from the start.
- Users desire a time clock feature in OnPay, expressing the need for more automation in payroll processing.
- Users express frustration with poor support services from OnPay, citing long wait times and unreliable assistance.
- Users experience integration issues with OnPay, particularly with Quickbooks and scheduling software compatibility.
- Users express concerns about inadequate verification processes causing delays and confusion during sign-up and payroll approval.
What Are Recent G2 Reviews of OnPay?
"Simple, Fast Payroll with great pricing!"
Rating: 4.5/5.0 stars
— Verified User in Health, Wellness and Fitness
"OnPay - Can't imagine a better Payroll system"
Rating: 5.0/5.0 stars
— Church T.
What Are G2 Users Discussing About OnPay?
- What is OnPay used for? - 1 comment

