Eddy Reviews & Product Details

Eddy fell somewhere in the middle of the pack of time tracking software I've used. As an end user, it was mostly easy to manage, though the app was glitchy sometimes and the only way to get accurate information was on the desktop. I didn't have any insight into cost, or onboarding, but I can say that it integrated pretty well with everything we needed it to. Asking for time off was tricky at times, and approving my employee's timesheet was a nightmare. Review collected by and hosted on G2.com.

It was really hard to request time off. It was also really hard to approve timesheets for my employee. The app would have issues a lot, but the desktop version worked better. Review collected by and hosted on G2.com.

I appreciate most about Eddy is its straightforward new-hire task checklist feature for our Austin consulting firm. We can assign onboarding tasks automatically once a candidate accepts an offer, so sales and admin new hires get their required workflows without constant manual follow-ups. Built-in document storage keeps I-9 paperwork organized. Task status updates are visible centrally, so we can spot unfinished items quickly. We moved over to Eddy from BambooHR because Eddy’s simpler onboarding workflow fit our priorities better. Setting up Eddy was fairly straightforward overall, and importing our existing employee roster went quickly. Review collected by and hosted on G2.com.

We struggle with Eddy's lack of deep native Microsoft 365 Outlook sync, which means we cannot auto-pull employee email activity into onboarding records. Its audit-log retention window is short, and the exports aren’t formatted properly for our CCPA compliance reviews. We also wish it supported custom retention timers for personnel files, so we don't have to manually archive old new-hire packets for former consultants. Additionally, we’d like configurable retention timers to auto-archive or purge terminated-staff files according to CCPA record-keeping rules. Extended, searchable audit-log retention with structured CSV exports would save us from manual log-copying work. Native log forwarding to Splunk would also help us centralize personnel-event data, reducing the time spent assembling audit-ready evidence manually. Review collected by and hosted on G2.com.

I am always able to get ahold of a team member when I have a question. Review collected by and hosted on G2.com.

Everything is great. I would say that it would be helpful to have real-time geo-tracking for our technicians out in the field. Review collected by and hosted on G2.com.

I rely on Eddy to streamline our core HR workflows at Pinnacle Tech Solutions, making employee onboarding quick and paperless. I appreciate its time-off and PTO tracking features, which keep our development sprints on schedule. I find it valuable that Eddy centralizes employee records, HR documents, and compliance checks in one intuitive platform, simplifying access and management for our team. What I appreciate most about Eddy is its simplicity and focus on small-to-mid-sized tech teams. Its interface is clean and fast, and it doesn't overwhelm with unnecessary features. The time-off and PTO workflow is especially smooth, making employee requests and management approvals efficient. Onboarding new developers is drastically easier with digital paperwork and document signing all in one place. Eddy feels built for people who write code, not just HR professionals. The initial setup was straightforward and fast, which was great for our tech-focused team. Review collected by and hosted on G2.com.

First, its integration with developer tools like Slack, GitHub, and our project management software is basic and requires manual data entry instead of automatic syncing. Custom reporting is also limited—we can’t easily generate tailored reports for team turnover or PTO patterns tied to sprints. Localization and regional compliance settings aren’t flexible enough for cross-state hiring, and there’s no native support for developer-specific onboarding items like equipment tracking or access provisioning. The mobile experience feels simplified, lacking key desktop features. Additionally, customer support response times can be slow, and advanced automation for recurring HR tasks is missing, forcing us to use manual workarounds that reduce efficiency. Review collected by and hosted on G2.com.

Eddy is super user-friendly and keeps us in compliance. I absolutely love the ready-to-go integrations that they offer. We've partnered with other vendors (like 401Go) who integrate directly into our Eddy platform. Makes things very efficient. 100% pleased with our decision to move to Eddy. Review collected by and hosted on G2.com.

Lauren is amazing and support questions are handled almost immediately. Very impressive level of customer service. Review collected by and hosted on G2.com.

Eddy is alway available and always resolve any issues. Review collected by and hosted on G2.com.

They are housed in another state and we would love to have them local. Review collected by and hosted on G2.com.

It is very user friendly. Everything is located within a tab and can be located quickly. Review collected by and hosted on G2.com.

Nothing! It is very easy to use and I like that we have the app version too. Review collected by and hosted on G2.com.

Willingness to work with customers for enhancements. Review collected by and hosted on G2.com.

Payroll submission of tax reporting could use some help. Have been receiving many notices of late submission, overpayment, underpayment, etc. Review collected by and hosted on G2.com.

Its ease of use and the hiring feature it offers Review collected by and hosted on G2.com.

Nothing to dislike. It covers all my company's needs. Review collected by and hosted on G2.com.

User friendly, new updates always coming Review collected by and hosted on G2.com.

Limited reports but they're working on it. Review collected by and hosted on G2.com.