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OnPay, Inc.

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415 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2011
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OnPay, Inc. Reviews

Review Filters
Profile Name
Star Rating
392
10
5
0
8
DD
David D.
06/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient, Simple, and Perfect for Nonprofits

I find OnPay simple and easy to set up, which is crucial for our nonprofit since we don't have a lot of administrative staff. It's efficient to handle payroll without spending much time on it. I appreciate the flexibility to set up different types of employees, like a W2 or a 1099, effortlessly. The setup is very straightforward, making it an excellent tool for our needs. Additionally, OnPay helps with submitting tax documents to other states, which I find incredibly useful.
Verified User
G
Verified User
06/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Payroll with Excellent Support

I like OnPay for its ease of use, as navigating the site was very easy. I also appreciate the excellent customer service they provide.
Brenda B.
BB
Brenda B.
Dean of the College of Education and Social Work
06/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive, Reliable Payroll with Great Support with Transparent Pricing

One of OnPay's greatest strengths is its intuitive interface, which allows administrators to process payroll accurately and efficiently while minimizing administrative burden. The platform's automated tax calculations and filing services have helped ensure compliance with federal and state regulations, reducing the risk of errors and saving valuable staff time. OnPay's customer support has been responsive, knowledgeable, and readily available whenever assistance has been needed. The platform integrates well with accounting and benefits administration functions, providing a streamlined approach to workforce management. OnPay has consistently demonstrated excellent performance as the payroll management system. The platform is reliable, efficient, and easy to navigate, allowing payroll processing to be completed accurately and on time. The software experiences minimal downtime and operates smoothly across payroll, tax management, employee recordkeeping, and reporting functions. Automated calculations and compliance features have significantly reduced administrative burden while helping to ensure accuracy in payroll processing. The system's performance has enabled staff to devote more time to serving clients and supporting organizational goals rather than managing payroll-related tasks. OnPay offers strong value for the services provided and has proven to be a cost-effective solution for Joi Counseling Center. Its pricing structure is transparent, predictable, and competitive within the payroll services industry. Unlike many payroll providers that charge additional fees for essential services, OnPay includes a comprehensive set of payroll, tax filing, human resources, and employee self-service features within its standard pricing model. This affordability allows the organization to access high-quality payroll and HR management tools without incurring excessive administrative costs. The combination of functionality, reliability, and reasonable pricing makes OnPay an excellent investment and a fiscally responsible choice for a growing organization.

About

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HQ Location:
Atlanta, GA

Social

@onpay_payroll

What is OnPay, Inc.?

OnPay is a fast-growing software company that offers small businesses and accountants the best payroll in the cloud backed up by a team of helpful, friendly experts. And as a payroll service provider with more than 30 years of experience, we know how to get it right. Whether business owners have three employees or 1,000, OnPay makes payroll fast and easy. We also serve nonprofits, restaurants, religious organizations, and ag businesses without skipping a beat. Fair pricing without hidden costs has always been one of our hallmarks. OnPay may have gotten more powerful over the years, but our clients still get unlimited pay runs for hourly, salaried, tipped workers, and contractors for one low fee. Pay employees, automate tax payments and filings, and rely on OnPay's guarantee that everything will be error-free. PC magazine rates OnPay as "Excellent "saying, "It's an excellent choice for many small businesses, and even those with advanced needs."​ Entrepreneur's list of the best small business payroll solutions calls OnPay "an easy, quick, mobile-friendly system that doesn't require a steep learning curve."​ OnPay is much more than just payroll software. We're licensed health insurance brokers, and we offer fully-integrated 401(k) plans, wherever you do business. Plus we offer business-friendly, pay-as-you-go workers'​ compensation. OnPay continues to invest in improving customer experience and expanding our offerings to give small businesses unmatched levels of support. OnPay is headquartered in Atlanta. To find out more about careers with OnPay, please visit onpay.com/jobs-and-careers. For helpful videos, please subscribe to our YouTube channel at youtube.com/c/onpayinc.

Details

Year Founded
2011
Website
onpay.com