--- title: Appian Reviews meta_title: 'Appian Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 516 reviews by the users' company size, role or industry to find out how Appian works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 516 scale: '5' date_modified: '2026-09-30' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Appian Reviews **Vendor:** Appian **Category:** [Process Orchestration Software](https://www.g2.com/categories/process-orchestration) **Average Rating:** 4.5/5.0 **Total Reviews:** 516 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Appian Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations. Key Features and Capabilities Deterministic Process Orchestration: Provides a structured workflow layer that coordinates AI agents, automated rules, legacy systems, and human workers to ensure predictable and reliable execution of enterprise tasks. Data Fabric Technology: Unifies enterprise data across disparate systems into a virtualized data model without needing to migrate or replicate underlying databases, delivering real-time operational context to AI agents and end users. Enterprise AI Control & Governance: Incorporates built-in guardrails, full auditability, and monitoring tools to maintain policy compliance, enforce row-level security, and eliminate unauthorized actions. Spec-Driven Development: Combines visual process modeling with AI-assisted application creation, allowing business analysts and developers to collaborate on visual plans and deploy applications with pre-configured scalability and high availability. Flexible AI Deployment: Supports a portfolio approach to digital workers by integrating native AI features, external frontier models, and traditional automation tools like business rules and Robotic Process Automation (RPA). By operating as an agility layer over existing legacy systems, the platform enables organizations to modernize operational software without undergoing disruptive core replacements. Built-in process intelligence allows teams to continually monitor performance metrics, pinpoint workflow bottlenecks, and optimize overall business efficiency. ## Appian Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **ease of use** in Appian, allowing for seamless workflow automation without coding skills. (38 reviews) - Users value the **automation capabilities** of Appian, allowing rapid development of workflows without coding expertise. (29 reviews) - Users commend Appian for its **fast application development** through a comprehensive low-code platform and robust integrations. (26 reviews) - Users appreciate the **AI capabilities** of Appian, enhancing efficiency through automation and intelligent content handling. (24 reviews) - Users value the **AI capabilities** of Appian, enhancing efficiency through automation and improving overall user experience. (23 reviews) - Speed (22 reviews) - Users value the **agility and collaboration** of Appian, enabling rapid and efficient business process automation. (21 reviews) - Low Coding (21 reviews) - Users value the **fast development** capabilities of Appian, enabling quick creation and replacement of applications. (19 reviews) - Development Speed (18 reviews) **What users dislike:** - Users feel that Appian has **limited features** , especially in security enhancements and automation capabilities compared to competitors. (15 reviews) - Users find Appian to be **expensive** compared to other low-code tools, making it challenging for small businesses. (13 reviews) - Users find **limited flexibility** in Appian, facing restrictions on performance and dependence on database work for integrations. (12 reviews) - Users find the **complexity** of Appian challenging, particularly in tailoring solutions and managing version control effectively. (11 reviews) - Users find **limited customization** in Appian's interface, making it challenging to meet specific branding needs efficiently. (11 reviews) - Users experience significant **performance issues** with Appian, particularly when handling large data volumes or technical difficulties. (11 reviews) - Users face a **steep learning curve** with Appian, especially when trying to master complex features and configurations. (9 reviews) - Cost Issues (8 reviews) - Lack of Features (8 reviews) - Slow Performance (8 reviews) ## Appian Reviews ### 1. Easy to use. Reliable. Features provided are awesome. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 06, 2021 **What do you like best about Appian?** The best part is we can design the website in a hassle-free manner. They have given expression mode as well that is best. There are n number of options to make the website more attractive and easy to use for end users as well as for the backend. **What do you dislike about Appian?** I don't think there's much to dislike about the tool. Sometimes it takes too much time to load the pages. That's it. **What problems is Appian solving and how is that benefiting you?** I have made a few applications like flight ticket booking, monthly mess, food delivery applications. Benefits are if something goes wrong you can check in expression mode and resolve issues... ### 2. Appian is a low code platform. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Shilpa K. | Specialist Engineering, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 14, 2021 **What do you like best about Appian?** I would say Appian is the best among all business process management. It is a low code platform, user friendly, which helps users to build applications in a smart way. **What do you dislike about Appian?** The downside of using Appian would be the deployment side. It is a bit uneasy to deploy the environment, and thereby it is time-consuming. Apart from that, Appian is the best. **Recommendations to others considering Appian:** Best tool **What problems is Appian solving and how is that benefiting you?** We can create web applications in a smart way beyond all other technologies. Appian works fine for me to create web applications, thereby it is the best in today's technology. ### 3. Great software for low code development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 25, 2022 **What do you like best about Appian?** I love how easy it is to design small applications on the appian platform. The drag and drop interface builder makes it very simple to create apps. **What do you dislike about Appian?** Sometimes there are small features that are missing, like streaming certain log types...but appian normally includes these requests in their quarterly releases **What problems is Appian solving and how is that benefiting you?** We are using appian to solve many business problems at CG, mainly around account onboarding, ### 4. Possible Connection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 28, 2022 **What do you like best about Appian?** Really enjoy feature demos, love builds, and future release functionality. Really like the process mining. **What do you dislike about Appian?** Too many speakers with very little information on how they are implementing Appian. A lot of buzz words with little substance. **What problems is Appian solving and how is that benefiting you?** Licencing applications. Love the possibilities to improve process once we have the application up and running. Very easy to prove out a concept and iterate. ### 5. Appian Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Sri Krishna Vamsi G. | Consultant, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 05, 2021 **What do you like best about Appian?** Using Appian we can design and build the complex business flow in a smoother way **What do you dislike about Appian?** Since Appian is a tool it has some limitations. Moreover, anything and everything is not possible. **What problems is Appian solving and how is that benefiting you?** Mainly using Appian we can build an intelligent document system and it is mainly used in the BFSI domain. We can also design and build business processes easily. ### 6. strong platform for digital transformation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 26, 2022 **What do you like best about Appian?** fast delivery to production
fast training of developers **What do you dislike about Appian?** development tools for massive tech projects are not always prioritized **What problems is Appian solving and how is that benefiting you?** workflow management, different system integration, ### 7. LOW-CODE PROG, THE BEST WAY TO DIGITALIZE YOUR LIFE **Rating:** 4.0/5.0 stars **Reviewed by:** Pablo d. | BI Associate, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2021 **What do you like best about Appian?** We can develop apps and tools much faster and deploy them incredibly fast. In this way, we can digitalize our company and standardize data inputs to optimize and enhance data-driven decisions. These are some detailed examples of things that Appian does particularly well: - The culture of data decentralization in millions of files is to end with Appian apps. - Company processes tracking is enabled with Appian solutions. - Interactive reports to analyse business data. - Web page to centralize communication with users, incidents, resources, etc. **What do you dislike about Appian?** These are some detailed examples of things that Appian does not do particularly well: - The standard cloud database still has a little bit unfriendly interface but it is true that we use our own databases. - Besides, process diagrams and coding interface experience are improvable (there are some process flow functions missed like for or while loops). - Robot process automations and AI & ML functionalities are improvable in terms of user interface and functionalities. **Recommendations to others considering Appian:** If you are looking for an all-in-on software to digitalise your company: that is Appian (BPM's, RPA's, ML, AI, Process tracking, tasks...). You can create almost everything! Sure that you will need a good team of Appian developers to ensure that your digitalization is being done scalable and adaptable to changes. **What problems is Appian solving and how is that benefiting you?** We are using Appian across the whole organization in order to digitalize all processes and optimize efficiency. Some of the problems we are solving with Appian are data decentralization and process workflow tracking. Creating apps with Appian enables us to give personalized and adaptable solutions to the different departments needs whereas migrating all information from different files to our databases. In addition we can digitalize company processes and track them. At the end, we can analyse both records data and process workflows data to enhance company efficiency. ### 8. Appian for Digital Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 07, 2021 **What do you like best about Appian?** Low code and highly efficient platform which is scalable very quickly. High ROI for the clients, very agile in connecting with third party applications. Much better than competition in the market. **What do you dislike about Appian?** Cloud database needs lots of improvement where there are certain limitations in production environment. Process model could be more better to be like plug and play. **Recommendations to others considering Appian:** Low code application for BPM applications **What problems is Appian solving and how is that benefiting you?** Integrating with many systems is effective and turnaround time to make the applications to the users is pretty fast and users are experiencing many benefits from the agility ### 9. Best BPM tool in the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Gayatre S. | Technical Consultant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 13, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Appian?** The tool is meant for low code purposes and precisely delivers that. The coding in this platform feels easy and makes me to think the logic out of the box and make easy my work. **What do you dislike about Appian?** Minimal designing features in the UI, the application view remains the same for all types of business requirements **What problems is Appian solving and how is that benefiting you?** Insurance calculations, if there changes required in many places with respect to the single value that can easily done with the use of local variables. That is the best part in Appian ### 10. Appian helped transform our business in a matter of months **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 27, 2022 **What do you like best about Appian?** It's very easy to reuse elements across multiple applications. There are excellent community resources available to help you get started. **What do you dislike about Appian?** The learning curve can be a bit steep initially. **What problems is Appian solving and how is that benefiting you?** Automating business processes and building new end to end solutions for internal employees to focus on what matters most and spend less time doing manual work. ### 11. Appian is a best low-code automation platform where most of the business problems can be addressed **Rating:** 5.0/5.0 stars **Reviewed by:** Selvakumar K. | Senior Process Consultant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2021 **What do you like best about Appian?** The list of OOTB features provided to ease development work and gives enrichment to the business processes. The ability to include AI/ML/RPA has brought in a hyper-automation capability which reduces the manual errors in the business processes and increases the accuracy of the outcome. Overall the efficiency & productivity of the business increases. It also provides functionality to extend Appian by adding custom plug-ins to the platform(after a review by Appian) **What do you dislike about Appian?** Not all products provide all the features which a user can wish for. Same way, Appian also has some restrictions on its OOTB functionality & some UX constraints. We have to write custom plug-ins/components for features that we need to bring into Appian. **Recommendations to others considering Appian:** If you're looking for a short-time application release with guaranteed ROI, then Appian is the best fit for it. **What problems is Appian solving and how is that benefiting you?** As a BPM tool, Appian has helped our organization in automating business processes starting from onboarding a user to handling the request from the user to each and every department within the organization. It has also provided features to extract reports on the user activity which helps in precise tracking of an user's/departments productivity/efficiency. One main problem that has been solved by Appian is maintaining the historical records with a specific set of security rules defined by the business - For example, my historical leave requests should be visible to me and my manager only. ### 12. Great BPM Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 30, 2022 **What do you like best about Appian?** BPM + RPA options offered. It helps in having an interconnected ecosystem to provide customers with end-to-end hyper-automation solutions. Also helps in giving a bigger standpoint among other automation providers. **What do you dislike about Appian?** The offerings and pricing scheme of Appian RPA are not at a competitive level. This scenario makes other providers become market leaders while Appian RPA is only a backup or last option. **What problems is Appian solving and how is that benefiting you?** BPM, Low code, automation, and RPA. It helps in eliminating everyday coding activities. RPA helps in automation and better outreach of any manual processes. Also, beneficial in usage as a whole package. ### 13. Powerful, intuitive, and highly regarded **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 27, 2022 **What do you like best about Appian?** Appian is widely accepted and highly regarded in the marketplace by clients, developers, and SIs. **What do you dislike about Appian?** It would be great if Appian Cloud was fedramp High instead of Moderate. I assume that's in the works for the future! **What problems is Appian solving and how is that benefiting you?** Workflow automation. We are able to reduce error rates and increase efficiency and transparency. ### 14. Low code automation platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** June 01, 2022 **What do you like best about Appian?** Visual interface, pre-built dev modules **What do you dislike about Appian?** Not explored Appian much. Didn't get a chance to use it yet for real-time project **What problems is Appian solving and how is that benefiting you?** It helps in teams who have no deep coding background ### 15. Best BPM Tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Santanu Kumar S. | Appian developer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 06, 2021 **What do you like best about Appian?** Appian has a most straightforward way of implementation. With less knowledge of coding, anyone can work on Appian. Records Process Models, Decisions, CDTs are super easy to implement. **What do you dislike about Appian?** The Appian interface takes so much time for loading compared to other interfaces built by some other tool. Appian should work so much on the interfaces. Rest all good. **What problems is Appian solving and how is that benefiting you?** Business to Business problems. Government Business. Without BPM, the time for any processes longed. But with automation, it's so simple and saves lots of time. ### 16. Appian a BPM Leader **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjay P. | Senior Manager - Digital Solution Centre, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 04, 2021 **What do you like best about Appian?** It's Dashboard and Report creating functionality with low code or no code change. Also has capabilities to integrate with other market leading ERPs and Applications **What do you dislike about Appian?** Although it's advertised as low code or no code but Coding is required for all types of integrations **Recommendations to others considering Appian:** All those who wants to streamline their manual BPM processes I will recommend this tool as it doesn't require more Technical expertise and easy to handle tool **What problems is Appian solving and how is that benefiting you?** Automated Project and Contract Set up process which provided 30 FTEs benefits ### 17. very good product for workflows **Rating:** 3.5/5.0 stars **Reviewed by:** Amit G. | Sr. Vice President, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 24, 2022 **What do you like best about Appian?** ease of use, easy to train resources on this **What do you dislike about Appian?** there is a lack of existing resources in market **What problems is Appian solving and how is that benefiting you?** low code workflows, using business users to define processes ### 18. Very useful and great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 26, 2022 **What do you like best about Appian?** The interface is where this platform really shines **What do you dislike about Appian?** Like with anything new, it's always uncomfortable to make a change and learn a new product. Thankfully this wasn't too hard to adapt to **What problems is Appian solving and how is that benefiting you?** The learning / integration process was the more difficult part. The support really helped ### 19. Appian Review **Rating:** 4.5/5.0 stars **Reviewed by:** Adam B. | Program Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 16, 2021 **What do you like best about Appian?** Easy to Navigate UI and customizability. **What do you dislike about Appian?** Progress bar for loading in between pages can be hard to see for new users. **Recommendations to others considering Appian:** Definitely worth looking into to replace old methods of Business process Management. Replaced a lot of Emails and phone calls. **What problems is Appian solving and how is that benefiting you?** Highly Bespoke workflows for multiple programs of work. ### 20. Appian World review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 25, 2022 **What do you like best about Appian?** Simple process mining that is easy to understand and use. The integration between applications works well and it being a one-stop application. **What do you dislike about Appian?** Appian lacks a bit of maturity when it comes to the newer products **What problems is Appian solving and how is that benefiting you?** Quicker diagnostics, and managing large amounts of data. ### 21. Driver to a Connected Enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 25, 2022 **What do you like best about Appian?** A single platform to mine, design, automate and continuously improve desperate and complex processes in the enterprise at speed **What do you dislike about Appian?** Limited Industry solutions and frameworks **What problems is Appian solving and how is that benefiting you?** Complex business process from front-office user experience to back-office integrations and a single view of data ### 22. Great low code platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 13, 2021 **What do you like best about Appian?** Best way to overcome hours and days of coding. Gone are the days for regular planning and layouts for big applications to fit client requirements. Good BPM tool to save both time and efforts. **What do you dislike about Appian?** More complex structuring in the process model and the connection between components. It could be made easier by having it at the click of a button rather than having to choose it manually! **What problems is Appian solving and how is that benefiting you?** Problem solving involves the application creation itself. Creating an application at Appian ensures that there are no time constraints or third-party dependencies. Benefits here can relate to the saved time and effort. ### 23. Powerful tool but less resources **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 09, 2021 **What do you like best about Appian?** We can easily depict the shared business requirements and come up with a solution easily. Also we can pace up the development with its built-in functions and smart services. **What do you dislike about Appian?** Yet it is a powerful tool. The training regime is quite limited to the basics which cannot be used in designing effective solutions for the clients. Also for large data as a developer we always face trouble which in turn reduces the value of the tool itself. **What problems is Appian solving and how is that benefiting you?** Currently we are majorly working on making the banking and CRM experience automated as much as possible. It has exponentially reduced the development time and also increased the productivity exponentially. ### 24. Appian review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Military | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 26, 2022 **What do you like best about Appian?** The interchangeable modules and helpful customer base where knowledge can be exchanged. **What do you dislike about Appian?** The security for government applications is lacking. IL6 environment is important **What problems is Appian solving and how is that benefiting you?** A tailor made case management application for a client. We have realized schedule benefits. ### 25. Appian BPM Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Venkatesh S. | BPM Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 10, 2021 **What do you like best about Appian?** Low coding. We can develop applications faster. Integration is very easy to build system to system. **What do you dislike about Appian?** Instead every quarter release a new version, Better release 2 version per year so that client also get good amount of time to go through the all process. **Recommendations to others considering Appian:** If we are looking for full fledged workflow tool, Just go head with Appian. **What problems is Appian solving and how is that benefiting you?** Integration of two systems easy and trigger complex workflow and easy maintenance ### 26. Low-code automation tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Maudlin K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 15, 2021 **What do you like best about Appian?** It is designed to maximize resources and enhance business outcomes. It is designed for all sizes of businesses. It allows users to develop business process management apps. Its key features include app integration, case management, and three-step application development. It enables users to automate complicated processes and build custom applications that can be easily deployed on almost any device. It offers pre-built connectors for incorporation with other apps without requiring code. Appian also offers data and analytics for document management and interactive reports. **What do you dislike about Appian?** It provides limited functionality regarding customization of UX beyond out-of-the-box elements. If the uploaded documents are not saved in the knowledge center, it cannot preview them. It is somehow rigid and does not provide much report capabilities. The error messages it shows are not detailed and therefore, debugging is quite tough. It needs to improve some AI functionalities and robot process automation in terms of UI. **What problems is Appian solving and how is that benefiting you?** One major benefit is that it provides several deployment options such as on-premise, cloud, and a mixture of both. It allows organizations to build powerful apps rapidly. It is easy to use platform. Also, the integration is very easy. Apps that are developed on apian tool enable organizations to drive competitive differentiation and digital modification. It enables organizations to standardize data inputs to improve data-driven decisions. With Appian, you can easily digitalize your company. It helps users to increase the productivity and effectiveness of business. Appian is the best option to develop case management solutions. ### 27. A BPM platform in business process automation with best features **Rating:** 4.5/5.0 stars **Reviewed by:** Tatyasaheb P. | Specialist Product Development at FIS Global Solution, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 18, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Appian?** The business process automation is great and giving us more insights to focus on the area where we are failing. Helping not only save costs but also save resources as well. The overall performance of the tools is also good with millions of business processes running well. **What do you dislike about Appian?** There is nothing that is causing an issue. One thing is that the cost can also be minimized, and performance improvement is always good. **Recommendations to others considering Appian:** We suggest everyone to use this exciting platform. It really helps to automate the process and reduce cost and time to complete it. **What problems is Appian solving and how is that benefiting you?** The manual intervention decreased and many processes are getting automated, the frequency of execution is very high which is giving us more output. So we are happy. ### 28. Powerful application for many uses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 26, 2022 **What do you like best about Appian?** What I love from Appian is that is a product in continuous development. They develop a lot new capabilities that can help out clients. **What do you dislike about Appian?** You can't design pixel-perfect interfaces. **What problems is Appian solving and how is that benefiting you?** Onboarding processes ### 29. Excellent BPM product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 26, 2022 **What do you like best about Appian?** Development environment is excellent as well as the academy **What do you dislike about Appian?** Devops option can be better. Database updates could be easier **What problems is Appian solving and how is that benefiting you?** Helping customer achieve process excellence swiftly ### 30. A good partner in LCAP area **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 26, 2022 **What do you like best about Appian?** Solid process designing capabilities and strong focus on security. **What do you dislike about Appian?** User Experiance capabilities can be significant enhanced. Form Designer should have more fuctionality. **What problems is Appian solving and how is that benefiting you?** Manual Business Processes ### 31. The Appain is user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Kalyani B. | System Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 08, 2021 **What do you like best about Appian?** Easy to understand. Less coding is used. **What do you dislike about Appian?** If your system is required to process bulk data, Appian is not necessarily the ideal tool for doing so. **Recommendations to others considering Appian:** no **What problems is Appian solving and how is that benefiting you?** Appian is built to enable speed and power but to successfully unlock the full benefits. Teams need to approach the development process. ### 32. G2 Review Appian **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 25, 2022 **What do you like best about Appian?** Appian is easy to use and maintain. Debugging is easy with process monitoring. **What do you dislike about Appian?** For difficult processes, work-arounds are needed. **What problems is Appian solving and how is that benefiting you?** Recruiting services and forms automation ### 33. Low code for all **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 27, 2022 **What do you like best about Appian?** Low code, fast implementation, iterative process **What do you dislike about Appian?** Licensing model is hard to understand and implement **What problems is Appian solving and how is that benefiting you?** Implemented business workflow and built applications for data presentation ### 34. great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 25, 2022 **What do you like best about Appian?** Low code automation and the end to end process automation **What do you dislike about Appian?** stating that appian is a low code only application **Recommendations to others considering Appian:** great tool **What problems is Appian solving and how is that benefiting you?** low code automation ### 35. A Comprehensive Low Code Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit C. | Project Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2021 **What do you like best about Appian?** The platform has a disintegrated architecture which makes it easy to separate UI from the database. The platform had a very comprehensive SAIL architecture. It is a true PaaS which houses everything that can be achieved via configurations including the UI/UX designs. A very well thought of workflow framework which provides good transparency and ease to developers. Use of DevOps shows the maturity of the platform. **What do you dislike about Appian?** It is not a self starter platform i.e. you need good number of hours work of training to even build a basic application. The license cost of the platform is medium - high. **What problems is Appian solving and how is that benefiting you?** Work orchestration spanning across multiple domains ### 36. A great BPM and low-code solution for LOB applications **Rating:** 3.5/5.0 stars **Reviewed by:** Aaron W. | Senior Enterprise Architect, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2021 **What do you like best about Appian?** Making process models the core of the solutions you build, with AI, Bot and human interactions through low-code UX Highly skilled professional services team Low code data integration that provides a platform for unifying data across back end systems Ideal for building tailored case management solutions **What do you dislike about Appian?** No built-in support for integrating with messaging or event streaming systems. Limited ability to customize UX beyond the out of the box components. No true cloud auto-scaling (yet); relies on reserved VM instances. **What problems is Appian solving and how is that benefiting you?** We partnered with Appian to develop and deploy new internal applications for automating, and enforcing quality and compliance, of business processes. Within a month of launching the first application, we were able to measure a significantly reduced error rate. ### 37. Appian strives to live up to its end goal of making low-code automation a reality **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 15, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Appian?** Its transparent documentation and wide array of use cases. **What do you dislike about Appian?** Not too high of adoption rates reflecting a perception that it still needs convincing. **What problems is Appian solving and how is that benefiting you?** Workflow automation as part of underwriting. Promising value add in the end-to-end automation goal. ### 38. Appian is an effective and reliable workflow tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2021 **What do you like best about Appian?** Appian Documentation is thorough. Compare and deploy means that deployments are simplified and avoid error. Appian support teams. Its easy to use It has great product vision Integration is generally easy Develop once and can get multi-channel delivery i.e. Recyclable Objects Easy to get non-technical people up to speed. **What do you dislike about Appian?** Limited UI options e.g. 5 tabs across the top. Integrations can be difficult. Debugging can be difficult as error messages are not always detailed enough. Support is hard to get for individual freelancers and small company business partners. There is a data export limit to excel that inhibits growth. Additionally, the flexibility between desktop and mobile development can sometimes limit specific development toward one platform. **Recommendations to others considering Appian:** The low-code environment is not complicated. Most technical people with a little development experience can be productive in the tool in a short period of time. **What problems is Appian solving and how is that benefiting you?** Quickly implementing an approval process for form submission. Email mailbox integration with a Microsoft Graph API. Appian was offering a pre-build solution that we could easily customize to meet our specific purposes. ### 39. Low code allows Knowledge Transfer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 27, 2021 **What do you like best about Appian?** The possibility to replicate knowledge in a fast way is something necessary and Appian and ita knowledge accademy is one of the best bpm solution **What do you dislike about Appian?** I think that Appian is one of the most updated bpm solution, however the infrastructure behind, sometimes is dated **Recommendations to others considering Appian:** It depends of the margin your business allowe to kepl for you. **What problems is Appian solving and how is that benefiting you?** It is common to solve problem due to multriple sources if data. ### 40. Good tool to cover hyper automation use cases **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit M. | Assistant Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 08, 2021 **What do you like best about Appian?** Cloud based IDE, module based architecture **What do you dislike about Appian?** Limitation on customization of User Interface **Recommendations to others considering Appian:** If they are looking for hyper automation for business use cases go with it. It provide high range of features. **What problems is Appian solving and how is that benefiting you?** Using hyper automation to resolve business problems ### 41. Appian - A Great Low-Code Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Megan M. | Senior Technology Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2021 **What do you like best about Appian?** Appian is a great tool that enables businesses to create and deploy applications on very short timeframes. They excel in Agile frameworks where applications are continuously improved. Appian also has great support for when you need help with your cloud environments. **What do you dislike about Appian?** While Appian's OOTB UI elements are great, sometimes you want to do a little more with them that you can't. **What problems is Appian solving and how is that benefiting you?** We have created multiple patient engagement solutions in the healthcare space. Appian makes it easy to integrate with and pull in data all into one place to make it easier for providers in their day to day life. ### 42. Very intuitive platform for locating sources related to processing **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan S. | Managing Owner, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 22, 2021 **What do you like best about Appian?** The amount of items that can be used in search criteria. **What do you dislike about Appian?** Shifting through many pages of indexing criteria prior to getting what you are looking for. **What problems is Appian solving and how is that benefiting you?** Locating information in a streamlined process that relates to account processing. ### 43. Dimitrios Pavlis Appian Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 07, 2021 **What do you like best about Appian?** It is a very powerful enterprise platform that enables modeling of business apps that are very critical. It adds value to every company. **What do you dislike about Appian?** It is generally expensive for medium enterprises. It is blocking a possible investment to Appian. Cost is for governments and large enterprises only. **What problems is Appian solving and how is that benefiting you?** I digitalize many banking related processes and also in the retail sector. Benefits are: easy adoption, easy integrations with other apps and scalability. ### 44. Mr. Software Architecture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 16, 2021 **What do you like best about Appian?** Rapidly implement UI with expected style, efficiently manage the data models, and connect to all different types of database sources. **What do you dislike about Appian?** Performance and recovery from accidental deletion of objects **What problems is Appian solving and how is that benefiting you?** Business data management involves handling and organizing data from various types of sources. This can include databases, spreadsheets, cloud storage, and more. Effective management ensures data is accessible, accurate, and secure, enabling informed decision-making and strategic planning. ### 45. Appian Admin and user Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Balaji A. | S, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 09, 2021 **What do you like best about Appian?** One application with a complete end to end solution for BPM **What do you dislike about Appian?** Slowness while upgrading to next version **What problems is Appian solving and how is that benefiting you?** Solving Appian Infrastructure and admin operations ### 46. Helps to automate the business process for backend and frontend **Rating:** 5.0/5.0 stars **Reviewed by:** Kakasaheb P. | Senior software enginner, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 22, 2021 **What do you like best about Appian?** Earlier, due to manual intervention, the processes are error-prone. But with the automation, no errors. Also, the frequency of completion increased a lot. **What do you dislike about Appian?** The documentation of the product needs to simplify a bit. Also, the performance of the product can be improved. **What problems is Appian solving and how is that benefiting you?** The resources are getting freed up. Cost and time are saved. backend and frontend processes completed faster. ### 47. Appian Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 24, 2022 **What do you like best about Appian?** Engaging and easy to use interface to solve the business problems **What do you dislike about Appian?** limited design architectures for complex projects **What problems is Appian solving and how is that benefiting you?** For processing business orders which has process view to tract and monitor them easily ### 48. Appian World 2021 **Rating:** 4.5/5.0 stars **Reviewed by:** Thapani S. | Appian Developer Trainee, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2021 **What do you like best about Appian?** Appian enabled our team to deliver an end-to-end business process in less than ten days. **What do you dislike about Appian?** One limitation with the new record feature is that user filters are only allowed one default setting. We were unable to load with multiple selections in the user filter dropdown. **What problems is Appian solving and how is that benefiting you?** We are using Appian to aid the digitalization of the workplace and better serve our customers. In times where emergency responses are needed, Appian has enabled us to create and deliver products to satisfy the response required. ### 49. Appian low code BPM software review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 15, 2021 **What do you like best about Appian?** 1) Easy to learn 2) Easy to apply on application 3) Helpful community 4) Growing 3rd party integration 5) Interactive Ui Ux **What do you dislike about Appian?** 1) very less in built Functionality 2)db can sometimes be slow **What problems is Appian solving and how is that benefiting you?** Creating low code BPM for our clients. Helping clients to achieve business solutions through ERP ### 50. Appian has been an incredibly valuable tool for our business and customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2021 **What do you like best about Appian?** Appian can be used by both experienced developers and non-developers, as the platform is intuitive and simple to use. **What do you dislike about Appian?** Documentation is hard to follow, along with the Appian Community platform. These contain valuable resources, but can be better organized and maintained to keep the user experience simple for developers and to provide developers with the information they need, right where they need it. Additionally, while a lot of things can be customized within Appian for a business, this is not always as seamless and "low-codey." **What problems is Appian solving and how is that benefiting you?** We are automating workflows and simplifying the processing of requests. We have realized the benefits of tracking and auditing, as well as reducing those activities that hinder businesses' productivity and efficiency. ## Appian Discussions - [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) - 1 comment, 1 upvote - [How can we user RPA with Appian ?](https://www.g2.com/discussions/31043-how-can-we-user-rpa-with-appian) - 1 comment, 1 upvote - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment - [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) - 1 comment - [View Appian pricing details and edition comparison](https://www.g2.com/products/appian/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-09-30+14%3A34%3A06+-0500&secure%5Bsession_id%5D=8b9ffaf2-ba6e-4f60-80be-662c79d95123&secure%5Btoken%5D=9884a79c951ef53d53b8ba7bc24f70ccdd2afdb128c8347fd8e1e5ada5f56ba2&format=llm_user) ## Appian Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation - Document Automation - Business Process Automation - Configurable Workflow - Rules-Based Workflow **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails - API Security - Data Security - Authentication **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **Agentic AI - Genesys AppFoundry Marketplace** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Configurable Workflow - Rules-Based Workflow - Project Workflow - Customizable Templates **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability - Predictive Analytics - Real-Time Analytics - Real-Time Data **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Data Control** - Data Migration - Data Synchronization - Data Security - Real-Time Data - Data Aggregation and Publishing **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Automation** - RPA Integration - Application Development **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Collaboration** - Access Controls/Permissions - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management - Mobile Access - Deployment Management - Project Management - Integrations Management - Template Management - Application Management - Document Management - Workflow Management - Iteration Management - Requirements Management - Calendar Management - Task Management - Forms Management **Intelligent Automation** - OCR - Machine Learning - NLP **Generative AI** - AI Text Summarization **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Custom Development - Audit Trail - AI-assisted Development - Collaborative Development - Document Storage - Approval Process Control - Alerts/Notifications - CRM - Access Controls/Permissions - Third-Party Integrations - Drag & Drop - Reporting & Statistics - Monitoring - Real-Time Reporting - Customizable Reports - Performance Monitoring - Version Control - Database Support - Data Import/Export - Graphical Workflow Editor - Visual Modeling - Business Process Automation - AI Copilot - Activity Dashboard - API - Data Visualization - Generative AI - Customizable Forms - Customizable Fields - Web/Mobile App Development **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **Governance & Security** - Audit Logging - Role-Based Access Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Document Management - Audit Trail - AI Copilot - Real-Time Updates - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - Email Address Extraction - Forms Management - Data Extraction - Drag & Drop - Workflow Management - Access Controls/Permissions - API - Optical Character Recognition - Role-Based Permissions - Data Import/Export - Process Builder - Generative AI - Customer Experience Management - Search/Filter - Data Capture and Transfer - Compliance Management - Approval Process Control - Secure Data Storage - Process Control - Code-free Development - Ad hoc Analysis - Image Recognition - Data Storage Management - Performance Metrics - Activity Dashboard - Task Management - Monitoring - Customizable Reports - Version Control - Integration into Third Party Applications **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top Appian Alternatives - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,269 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,119 reviews)