# Best Business Process Management Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Business process management (BPM) software defines, automates, and reports on processes that optimize businesses and deliver on company goals. These tools aid in improving workflows and enhancing overall efficacy in day-to-day functions. BPM systems define processes spanning an entire company’s operations and subsequently monitor those processes. These tools can also be used to automate processes. The strength of BPM systems lies in their ability to provide an overview of the entire company, rendering them suitable for use by any department. However, they are commonly favored by operations teams. BPM systems can incorporate case management features, leading to common integrations with [CRM software](https://www.g2.com/categories/crm). While BPM software shares features and functionalities with other solutions, it is crucial to understand the differences between various offerings. Although both BPM systems and [workflow management software](https://www.g2.com/categories/workflow-management) facilitate the definition and management of sequences of business activities and tasks, the former is distinguished since it provides users the ability to get a broader picture of all the processes in an organization. While workflow management is a component of BPM, it is more about task management and how repeatable, less complex individual processes get accomplished. Businesses looking to create internal applications to streamline processes and automate tasks can utilize [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) like low-code and no-code development platforms. These platforms sometimes have tools that assist in building process automation into applications. Solutions specifically tailored for building applications for a process automation use case are called [digital process automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa) software. Finally, businesses simply looking to map and mine their processes through diagramming, process discovery, and more can take advantage of [process mining software](https://www.g2.com/categories/process-mining). To qualify for inclusion in the Business Process Management (BPM) category, a product must: - Capture business processes, both software and human, outside of the context of automation - Use business process model and notation (BPMN) - Allow the creation of business rule logic - Provide tools for mapping and monitoring execution performance - Give users the ability to automate business processes - Have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data ## How Many Business Process Management Software Products Does G2 Track? **Total Products under this Category:** 177 ### Category Stats (May 2026) - **Average Rating**: 4.53/5 - **New Reviews This Quarter**: 204 - **Buyer Segments**: Mid-Market 45% │ Small-Business 31% │ Enterprise 24% - **Top Trending Product**: FlowForma Process Automation (+0.012) *Last updated: May 18, 2026* ## How Does G2 Rank Business Process Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,200+ Authentic Reviews - 177+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Business Process Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) | 4.4/5.0 (1,035 reviews) | Microsoft 365 process automation | "[Reliable No-Code Automations with Seamless Microsoft 365 Integration](https://www.g2.com/survey_responses/microsoft-power-automate-review-12826550)" | | 2 | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5.0 (1,204 reviews) | Document-driven workflow automation | "[Document Management and Automation](https://www.g2.com/survey_responses/laserfiche-review-3536890)" | | 3 | [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) | 4.5/5.0 (518 reviews) | Form-led approvals and task routing | "[Jotform Workflows Made Our External Timecard Approval Process Seamless](https://www.g2.com/survey_responses/jotform-workflows-review-12798181)" | | 4 | [Bizagi](https://www.g2.com/products/bizagi/reviews) | 4.6/5.0 (294 reviews) | Visual process modeling and workflow improvement | "[Bizagi Makes Workflow Automation Easy and Fast to Set Up](https://www.g2.com/survey_responses/bizagi-review-12834161)" | | 5 | [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) | 4.9/5.0 (61 reviews) | No-code process automation and visibility | "[Automation and Efficiency](https://www.g2.com/survey_responses/auraquantic-review-10770192)" | | 6 | [Appian](https://www.g2.com/products/appian/reviews) | 4.5/5.0 (420 reviews) | Enterprise low-code process automation | "[AI Composer and AI Process](https://www.g2.com/survey_responses/appian-review-10435910)" | | 7 | [Quixy](https://www.g2.com/products/quixy/reviews) | 5.0/5.0 (129 reviews) | No-code workflow and app building | "[Automated our workflow](https://www.g2.com/survey_responses/quixy-review-6873231)" | | 8 | [Camunda](https://www.g2.com/products/camunda/reviews) | 4.5/5.0 (312 reviews) | Developer-led process orchestration | "[Ease of defining business flows and use cases](https://www.g2.com/survey_responses/camunda-review-12547464)" | | 9 | [Nintex](https://www.g2.com/products/nintex-nintex/reviews) | 4.3/5.0 (1,272 reviews) | Low-code workflow and document automation | "[Nintex - Best in Industry that provides Seamless SharePoint Integration That Speeds Up Workflow](https://www.g2.com/survey_responses/nintex-review-12729348)" | | 10 | [Emakin](https://www.g2.com/products/emakin/reviews) | 4.9/5.0 (28 reviews) | — | "[Emakin within BPM Platforms](https://www.g2.com/survey_responses/emakin-review-12308155)" | ## Which Business Process Management Software Is Best for Your Use Case? - **Leader:** [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - **Highest Performer:** [Quixy](https://www.g2.com/products/quixy/reviews) - **Easiest to Use:** [Emakin](https://www.g2.com/products/emakin/reviews) - **Top Trending:** [Camunda](https://www.g2.com/products/camunda/reviews) - **Best Free Software:** [Nintex](https://www.g2.com/products/nintex-nintex/reviews) ## Which Type of Business Process Management Software Tools Are You Looking For? - [Business Process Management Software](https://www.g2.com/categories/business-process-management) *(current)* - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) --- **Sponsored** ### Hive Hive is a type of project management software solution designed to help teams streamline their workflows and enhance collaboration. This platform provides a comprehensive suite of tools that cater to various project management needs, enabling users to manage tasks, track progress, and communicate effectively within their teams. Hive's flexibility allows organizations to tailor their project management experience to fit their unique requirements, ensuring that teams can work in a way that suits them best. Targeted at businesses of all sizes, Hive is particularly beneficial for teams that require a high level of customization in their project management processes. Whether it's a marketing team coordinating campaigns, a product development team managing timelines, or a remote team collaborating on deliverables, Hive offers the versatility needed to adapt to different workflows. The platform is designed to accommodate diverse use cases, making it a valuable asset for organizations looking to improve efficiency and productivity. One of the key features of Hive is its flexible project views, which allow users to visualize their work in a manner that aligns with their preferences. Users can choose from various layouts, such as Kanban boards, Gantt charts, or list views, providing multiple ways to manage tasks and deadlines. This adaptability ensures that teams can find the most effective way to organize their projects, leading to increased clarity and focus. Additionally, Hive offers extensive customization options, enabling users to create workflows that reflect their specific processes. This includes the ability to set custom fields, automate repetitive tasks, and integrate with other tools that teams may already be using. Such features not only save time but also enhance the overall project management experience by allowing teams to work more efficiently and effectively. Another standout aspect of Hive is its commitment to user success. The platform is designed with the understanding that every team has unique needs, and Hive is willing to build additional tools or features to meet those needs. This level of support ensures that organizations can fully leverage the capabilities of the software, ultimately leading to improved project outcomes and faster execution of tasks. By adopting Hive, teams can expect to enhance their project management processes and foster a more collaborative work environment. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=163&secure%5Bdisplayable_resource_id%5D=14&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1698&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=27036&secure%5Bresource_id%5D=163&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-process-management%2Ff%2Fno-code-app-development&secure%5Btoken%5D=b874156329add099ad129c068ab1897cc52daecf4baf764fe83a36d89e41b05d&secure%5Burl%5D=https%3A%2F%2Fhive.com%2F&secure%5Burl_type%5D=company_website) --- ## Buyer Guide: Key Questions for Choosing Business Process Management Software Software ### How should I choose Business Process Management software? Based on my evaluation of review patterns, I recommend starting with the process problem that creates the most rework. If the project is tied to ERP, CRM, billing, or data migration, prioritize implementation depth, integration history, and reporting support. If the need is operational, focus on workflow ownership, training, handoffs, and how the vendor handles scope changes after kickoff. ### What trends are shaping Business Process Management software right now? From my evaluation of reviewer patterns and current market sources, several themes stand out in BPM: - **AI-assisted process documentation:** BPM teams are using AI to draft, update, and classify process knowledge faster. - **Process mining as proof:** More teams are using execution data to find gaps between the documented process and the way work actually happens. - **Compliance inside process design:** Review, approval, and control steps are being built into workflows earlier. - **BPM tied to automation:** Process design is becoming closer to system implementation, integration, and workflow automation. - **Role-based process access:** Teams want process knowledge that employees can use in daily work, not static documents that only specialists read. ### What does Business Process Management software do? I define Business Process Management software as a set of tools and services that help teams design, run, monitor, and improve business processes. It serves as an operating layer for work that spans departments, systems, and external partners. These platforms often support process mapping, workflow planning, implementation work, reporting, migration, and customer or operational service flows. Instead of managing process work through scattered updates, manual trackers, and unclear ownership, teams get a structured environment for planning, assigning, and reviewing how work gets done. ### Why do businesses use Business Process Management software? Businesses use Business Process Management software when process work becomes too large or technical to manage through informal coordination. In the G2 reviews I evaluated, users often describe BPM as useful during implementations, system upgrades, data projects, outsourced operations, and customer support programs. Several benefits come up often in the reviews: - Users like having a clear delivery plan when rolling out ERP, CRM, billing, or support systems. - Many mention access to skilled teams for implementation, configuration, analytics, and migration work. - Support quality matters — users call out responsive teams and clear issue handling. - Buyers used BPM tools and partners to reduce internal strain when workflows crossed IT, operations, finance, and service teams. The main friction points appear around pricing, contract scope, configuration limits, and team handoffs. ### Who uses Business Process Management software primarily? After reviewing user patterns, I found that BPM software supports teams that are close to process ownership, system delivery, or operational change. - **IT teams:** Use BPM software for implementation, integration, migration, and technical support. - **Operations teams:** Use it to structure repeatable workflows and service delivery. - **Finance teams:** Rely on it during ERP, billing, reporting, and approval-related projects. - **Analytics teams:** Use related services for database work, data quality, and reporting needs. - **Customer service teams:** Use BPM tools for support workflows, help desk operations, and communication processes. This category fits best when business users and technical teams need to work from the same process plan. ### What types of Business Process Management software should I consider? Based on the way G2 reviewers describe the category, BPM software usually falls into several practical groups: - **Enterprise implementation platforms and partners:** Best for ERP, CRM, billing, SAP, Salesforce, and Workday-related work. - **Process consulting and managed service providers:** Best for planning, delivery, staffing, training, and ongoing operational support. - **Data and analytics-focused BPM solutions:** Best for migration, reporting, database work, and performance tracking. - **Customer operations tools:** Best for help desk workflows, BPO training, support operations, and messaging-based service programs. The right fit depends on the specific process problem, the systems involved, and the level of outside support needed. ### What are the core features to look for in Business Process Management software? From the G2 review patterns I evaluated, Business Process Management software's core capabilities include: - Process mapping and workflow planning tools that translate operations into structured, repeatable flows. - Implementation and configuration support that reduces setup complexity at the start. - Task ownership and resource management for clear accountability across process steps. - Data migration and system integration support for connecting existing tools and records. - Reporting and analytics that surface process performance and identify bottlenecks. - Training and documentation support that drives adoption beyond initial rollout. - Customer support workflow tools for organizations where service operations are part of the use case. - Security and access controls that protect sensitive business data across user roles. It is worth asking how the vendor handles change requests, since several users point to friction when scope, pricing, or configuration needs shift after kickoff. --- ## What Are the Top-Rated Business Process Management Software Products in 2026? ### 1. [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,035 **Why buyers love it?:** After I reviewed Microsoft Power Automate’s G2 feedback, I placed it around automating repetitive work across Microsoft apps and connected systems. Reviewers call out prebuilt connectors, custom HTTP calls, approval flows, Power Apps connections, and data transfer between systems. A good match for teams that want BPM workflows close to Microsoft 365 and Power Platform. ### What Do G2 Reviewers Say About Microsoft Power Automate? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly interface** of Microsoft Power Automate, making automation simple without coding knowledge. - Users appreciate the **time-saving automation** of Microsoft Power Automate, making workflows faster and reducing manual efforts significantly. - Users appreciate the **easy integrations** of Microsoft Power Automate, seamlessly connecting with essential tools for efficient automation. - Users value the **seamless integrations** with various Microsoft tools, enhancing efficiency and saving valuable time. - Users find Microsoft Power Automate's **process automation** invaluable, streamlining workflows and saving significant time and effort. **Cons:** - Users find the platform's **complexity** overwhelming, especially when dealing with advanced features and customization. - Users experience **slow performance** with Power Automate, facing frustrating loading times and sluggish workflow navigation. - Users often face **frustrating bugs and rigidity** with connectors in Microsoft Power Automate, complicating workflows and debugging efforts. - Users find Power Automate to be **expensive** and note limited learning resources, impacting overall usability. - Users experience **software bugs** in Power Automate, leading to inconvenient manual checks and longer troubleshooting times. #### Key Features - Process Design - Data Unification - Real-Time Process Monitoring - Custom Automation - OCR #### What Are Recent G2 Reviews of Microsoft Power Automate? **"[Reliable No-Code Automations with Seamless Microsoft 365 Integration](https://www.g2.com/survey_responses/microsoft-power-automate-review-12826550)"** **Rating:** 4.5/5.0 stars *— Swati J.* [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-12826550) --- **"[Quick and effective automation in Microsoft Power Platform, with first-class support](https://www.g2.com/survey_responses/microsoft-power-automate-review-12794472)"** **Rating:** 4.0/5.0 stars *— Anderson F.* [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-12794472) --- #### What Are G2 Users Discussing About Microsoft Power Automate? - [What is Microsoft Power Automate used for?](https://www.g2.com/discussions/what-is-microsoft-power-automate-used-for) - 3 comments - [How do I install Microsoft Power automate?](https://www.g2.com/discussions/how-do-i-install-microsoft-power-automate) - 2 comments - [What are the features of RPA?](https://www.g2.com/discussions/winautomation-by-softomotive-what-are-the-features-of-rpa) ### 2. [Laserfiche](https://www.g2.com/products/laserfiche/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,204 **Why buyers love it?:** Laserfiche’s G2 reviews gave me a clear read on document-heavy process automation with forms, records, and approvals. Users point to document management, workflow automation, form routing, records handling, search, and reporting as parts of the same process environment. Works well for organizations that need business processes tied closely to documents and compliance records. ### What Do G2 Reviewers Say About Laserfiche? *AI-generated summary from verified user reviews* **Pros:** - Users find Laserfiche **easy to use** , appreciating its intuitive design and helpful tech support for all staff. - Users love the **process automation capabilities** of Laserfiche, simplifying workflows and enhancing overall efficiency. - Users love the **efficient automation** of forms and workflows, making document management seamless and secure. - Users value the **robust and flexible workflow automation** capabilities of Laserfiche, enhancing document management efficiency. - Users praise Laserfiche for its **intuitive document management** that enhances workflow and organization with excellent support. **Cons:** - Users find the **learning curve steep** for Quickfield, making it challenging to adapt to new updates. - Users find the **learning difficulty** of Quickfield challenging, citing a steep curve and the need for coding knowledge. - Users miss the **ability to work with PDFs directly** , as conversion is required for full functionality in Laserfiche. - Users report that **updates can disrupt workflows** and create challenges for new users adapting to the system. - Users experience **performance issues** with slow form building and delayed feature implementation affecting overall efficiency. #### Key Features - Accessibility - Process Design - Process Overview - Color - Upload #### What Are Recent G2 Reviews of Laserfiche? **"[Document Management and Automation](https://www.g2.com/survey_responses/laserfiche-review-3536890)"** **Rating:** 4.5/5.0 stars *— Matthew D.* [Read full review](https://www.g2.com/survey_responses/laserfiche-review-3536890) --- **"[Robust and Reliable](https://www.g2.com/survey_responses/laserfiche-review-10968098)"** **Rating:** 4.5/5.0 stars *— Holly V.* [Read full review](https://www.g2.com/survey_responses/laserfiche-review-10968098) --- #### What Are G2 Users Discussing About Laserfiche? - [What is Laserfiche used for?](https://www.g2.com/discussions/what-is-laserfiche-used-for) - [What is document imaging software?](https://www.g2.com/discussions/what-is-document-imaging-software) - 1 upvote - [How much is laserfiche?](https://www.g2.com/discussions/how-much-is-laserfiche) ### 3. [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 518 **Why buyers love it?:** In Jotform Workflows’ G2 feedback, I noticed a strong fit around form-based workflows that collect data and route next steps. Reviewers call out conditional logic, dropdown-heavy forms, automated approvals, task assignment, Power BI links, and reduced manual follow-up. A practical choice for teams that want approvals and process steps to start from structured forms. ### What Do G2 Reviewers Say About Jotform Workflows? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Jotform Workflows, finding setup and integration straightforward and user-friendly. - Users value the **automation features** of Jotform Workflows, significantly enhancing efficiency and streamlining processes. - Users value the **form creation capabilities** of Jotform Workflows, enhancing efficiency and streamlining processes effortlessly. - Users value the **efficiency of process automation** in Jotform Workflows, simplifying tasks and enhancing team productivity. - Users love the **customization options** of Jotform Workflows, allowing seamless matching with their brand and needs. **Cons:** - Users note a **steep initial learning curve** with Jotform Workflows, requiring time to master its numerous features. - Users find the **complexity of conditional logic** in Jotform Workflows overwhelming, complicating their overall experience. - Users note the lack of a **communication channel** for decision-makers to interact with form submitters effectively. - Users express frustration with **form issues** , such as costly team additions and time-consuming approval processes. - Users face **integration issues** like reauthorizing clones and unclear setup guidance, leading to frustration and confusion. #### Key Features - Process Design - Process Routing - Process Overview - Flows - Updates #### What Are Recent G2 Reviews of Jotform Workflows? **"[Simplifies HR Automation with Effortless AI Assistance](https://www.g2.com/survey_responses/jotform-workflows-review-10547311)"** **Rating:** 4.5/5.0 stars *— Lindsey C.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-10547311) --- **"[Jotform Workflows Made Our External Timecard Approval Process Seamless](https://www.g2.com/survey_responses/jotform-workflows-review-12798181)"** **Rating:** 5.0/5.0 stars *— Stephen P.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12798181) --- ### 4. [Bizagi](https://www.g2.com/products/bizagi/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 294 **Why buyers love it?:** Bizagi stood out to me in the G2 feedback for making process design easier to understand across business teams. Reviewers mention drag-and-drop modeling, process documentation, approvals, audit support, workflow visibility, and low-code process work. A strong fit for teams that need to map, improve, and manage business processes without making every step technical. ### What Do G2 Reviewers Say About Bizagi? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy-to-use interface** of Bizagi, enhancing their experience in process automation and workflow management. - Users value the **efficiency** of Bizagi, appreciating its quick workflow creation and robust process optimization features. - Users find Bizagi **intuitive and user-friendly** , facilitating easy project creation for both technical and non-technical users. - Users value the **automation capabilities** of Bizagi, enhancing IT processes and improving business outcomes efficiently. - Users value the **effective workflow management** of Bizagi, optimizing processes and enhancing collaboration across teams. **Cons:** - Users find the **missing features** in Bizagi, such as limited collaboration and no Mac OS app, frustrating. - Users find **performance issues** in Bizagi, especially with larger diagrams slowing down workflow development significantly. - Users find the **steep learning curve** of Bizagi challenging, particularly for complex workflows and integrations. - Users experience **slow performance** especially with complex processes, impacting efficiency and integration capabilities. - Users find the **complexity** of Bizagi's features can complicate fast-moving projects and integrations. #### Key Features - Process Design - Data Unification - Process Overview - Data Migration - Lifecycle Management #### What Are Recent G2 Reviews of Bizagi? **"[Bizagi Simplifies BPMN Process Mapping and Keeps Teams Aligned](https://www.g2.com/survey_responses/bizagi-review-12794183)"** **Rating:** 4.5/5.0 stars *— Augusto S.* [Read full review](https://www.g2.com/survey_responses/bizagi-review-12794183) --- **"[Bizagi Makes Workflow Automation Easy and Fast to Set Up](https://www.g2.com/survey_responses/bizagi-review-12834161)"** **Rating:** 4.5/5.0 stars *— Josh S.* [Read full review](https://www.g2.com/survey_responses/bizagi-review-12834161) --- #### What Are G2 Users Discussing About Bizagi? - [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source) - [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine) - [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for) ### 5. [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 61 **Why buyers love it?:** As I read AuraQuantic’s G2 feedback, its strongest role came through in no-code process automation with clear operational visibility. Review sentiment points to process modeling, workflow standardization, real-time process views, traceability, and automation across institutional processes. Well suited to teams that need to digitize business processes while keeping ownership and progress easy to track. ### What Do G2 Reviewers Say About AuraQuantic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation efficiency** of AuraQuantic, enabling seamless process automation without technical expertise required. - Users value the **real-time visibility** of AuraQuantic, eliminating anxiety and ensuring smooth process management. - Users enjoy the **peace of mind** from AuraQuantic, gaining real-time insights into their business processes. - Users value the **customization options** in AuraQuantic, enhancing both user experience and process automation capabilities. - Users value the **ease of use** in AuraQuantic, gaining real-time insights for peace of mind in business processes. **Cons:** - Users find the **complexity of AuraQuantic** overwhelming initially, requiring significant mental effort to navigate effectively. - Users find the **learning curve challenging** , requiring significant mental effort to navigate AuraQuantic's complex features. - Users find the **learning difficulty** of AuraQuantic challenging, requiring significant effort to grasp its complex features. - Users find the **steep learning curve** challenging, requiring significant mental effort to master the platform. #### Key Features - Process Repository - Data Unification - API Connection - Customized Branding - Data Security #### What Are Recent G2 Reviews of AuraQuantic? **"[Automation and Efficiency](https://www.g2.com/survey_responses/auraquantic-review-10770192)"** **Rating:** 5.0/5.0 stars *— Amelia M.* [Read full review](https://www.g2.com/survey_responses/auraquantic-review-10770192) --- **"[AuraQuantic Brings Peace of Mind with Real-Time Process Visibility](https://www.g2.com/survey_responses/auraquantic-review-12320779)"** **Rating:** 5.0/5.0 stars *— Marwan K.* [Read full review](https://www.g2.com/survey_responses/auraquantic-review-12320779) --- #### What Are G2 Users Discussing About AuraQuantic? - [What is AuraQuantic used for?](https://www.g2.com/discussions/what-is-auraquantic-used-for) ### 6. [Appian](https://www.g2.com/products/appian/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 420 **Why buyers love it?:** Appian’s G2 reviews led me to its fit in enterprise process automation where low-code apps, workflow logic, and data access need to work together. Reviewers highlight process modeling, case management, automation, data fabric, centralized data, and faster delivery of business applications. A solid option for teams that need BPM tied to complex enterprise workflows and system integration. ### What Do G2 Reviewers Say About Appian? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Appian, transforming complex processes into efficient applications quickly. - Users value the **built-in automation** of Appian, which enhances efficiency and simplifies complex business processes. - Users value Appian's **low-code speed** , enabling rapid transformation of complex business processes into functional applications. - Users laud Appian for its **effective orchestration of processes** , enhancing business logic without the coding burden. - Users appreciate the **forward-thinking AI capabilities** of Appian, enhancing business solutions and streamlining development processes. **Cons:** - Users desire **more features** in Appian, as important functionalities sometimes require additional payment or are limited. - Users find Appian to be **expensive** , especially when compared to other technologies with fewer limitations. - Users find **limited flexibility** in Appian due to customization restrictions and high licensing costs, impacting their development experience. - Users find **Appian overly complex** for custom UIs and workflows, making tailored solutions challenging and sometimes limited. - Users find **limited customization** in Appian, making complex UIs and logic difficult to implement effectively. #### Key Features - No-Code App Development - Permissions for Sharing - Process Overview - Customized Branding - Data Migration #### What Are Recent G2 Reviews of Appian? **"[AI Composer and AI Process](https://www.g2.com/survey_responses/appian-review-10435910)"** **Rating:** 4.0/5.0 stars *— Jai J.* [Read full review](https://www.g2.com/survey_responses/appian-review-10435910) --- **"[Solid Data for Complex, Audited Workflows](https://www.g2.com/survey_responses/appian-review-12257101)"** **Rating:** 4.0/5.0 stars *— Carine O.* [Read full review](https://www.g2.com/survey_responses/appian-review-12257101) --- #### What Are G2 Users Discussing About Appian? - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What is Appian Workforce Safety used for?](https://www.g2.com/discussions/what-is-appian-workforce-safety-used-for) - [What is Appian Platform in GovCloud used for?](https://www.g2.com/discussions/what-is-appian-platform-in-govcloud-used-for) ### 7. [Quixy](https://www.g2.com/products/quixy/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 129 **Why buyers love it?:** Reviewing Quixy’s G2 product and review pages, I placed it around no-code workflow automation for teams that want to build business apps without developer-heavy setup. Users call out drag-and-drop building, workflow automation, forms, dashboards, reduced manual work, and faster process setup. A strong fit for teams that need business users to create and manage workflows with less dependence on IT. ### What Do G2 Reviewers Say About Quixy? *AI-generated summary from verified user reviews* **Pros:** - Users value how Quixy enables **easy and fast automation** , significantly reducing manual tasks and boosting performance. - Users value the **effortless automation** capabilities of Quixy, significantly enhancing workflow efficiency and reducing manual tasks. - Users find Quixy to be **exceptionally easy to use** , enabling rapid and efficient workflow automation without coding skills. - Users appreciate the **efficiency** of Quixy, enjoying fast, easy workflow automation that significantly reduces manual work. - Users find Quixy enhances **efficiency through easy workflow automation** , significantly saving time and reducing manual efforts. **Cons:** - Users experience **performance issues** with low refresh speed and missed notifications that impact usability. - Users experience **low refresh speed** and occasional buffering, along with some missed notifications, affecting usability. - Users experience **slow loading** times and buffering, affecting the overall user experience with Quixy. - Users experience **slow performance** with Quixy, citing low refresh speed and missed notifications as frequent issues. - Users face **bugs** in Quixy, such as slow refresh speeds and missed notifications affecting their workflow. #### What Are Recent G2 Reviews of Quixy? **"[Automated our workflow](https://www.g2.com/survey_responses/quixy-review-6873231)"** **Rating:** 5.0/5.0 stars *— Sanjiv K.* [Read full review](https://www.g2.com/survey_responses/quixy-review-6873231) --- **"[Quixy - The only destination for automating workflows](https://www.g2.com/survey_responses/quixy-review-10408888)"** **Rating:** 5.0/5.0 stars *— Fojeme M.* [Read full review](https://www.g2.com/survey_responses/quixy-review-10408888) --- #### What Are G2 Users Discussing About Quixy? - [How do you use Quixy?](https://www.g2.com/discussions/how-do-you-use-quixy) - [Who owns Quixy?](https://www.g2.com/discussions/who-owns-quixy) - [How much does Quixy cost?](https://www.g2.com/discussions/how-much-does-quixy-cost) ### 8. [Camunda](https://www.g2.com/products/camunda/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 312 **Why buyers love it?:** Camunda’s G2 feedback pointed me toward process orchestration for technical teams managing complex flows across systems. Reviewers mention BPMN, DMN, microservice orchestration, API integrations, graphical business flows, and workflow visibility. Works well for teams that need developers and business stakeholders to model, execute, and monitor complex processes together. ### What Do G2 Reviewers Say About Camunda? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Camunda, simplifying process modeling and communication for all team members. - Users love the **automation capabilities** of Camunda, enjoying intuitive process modeling and seamless integration for enhanced efficiency. - Users appreciate the **flexibility** of Camunda, allowing rapid adaptation to changing regulations and needs. - Users admire Camunda for its **robust process management** , ensuring effective execution of enterprise-level business processes. - Users appreciate the **incredible flexibility** of Camunda for seamless integrations and enhancing their workflows with AI. **Cons:** - Users find the **complexity of Camunda's interfaces** challenging, particularly for those new to BPMN or without a development background. - Users find the **learning curve steep** , particularly for non-technical business users unfamiliar with BPMN. - Users experience **setup difficulties** with Camunda 8, particularly when self-hosting and needing advanced DevOps skills. - Users find the **difficult learning curve** of Camunda challenging, particularly for those new to BPMN and infrastructure setup. - Users find Camunda **expensive** , with high entry prices and cloud pricing that may not suit smaller teams. #### Key Features - Process Repository - Permissions for Sharing - Process Overview - Activities - Updates #### What Are Recent G2 Reviews of Camunda? **"[Camunda: Scalable Flexibility with Some Adoption Challenges](https://www.g2.com/survey_responses/camunda-review-12624528)"** **Rating:** 4.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/camunda-review-12624528) --- **"[Ease of defining business flows and use cases](https://www.g2.com/survey_responses/camunda-review-12547464)"** **Rating:** 4.5/5.0 stars *— Juan Miguel M.* [Read full review](https://www.g2.com/survey_responses/camunda-review-12547464) --- #### What Are G2 Users Discussing About Camunda? - [What is BPM engine?](https://www.g2.com/discussions/camunda-platform-what-is-bpm-engine) - [What is BPM engine?](https://www.g2.com/discussions/what-is-bpm-engine) - [What are the BPM tools?](https://www.g2.com/discussions/camunda-platform-what-are-the-bpm-tools) ### 9. [Nintex](https://www.g2.com/products/nintex-nintex/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,272 **Why buyers love it?:** After I reviewed Nintex’s G2 feedback, I placed it around low-code workflow automation with process visibility and document support. Users mention drag-and-drop workflows, forms, approvals, document automation, process mapping, and reduced manual effort across teams. A practical choice for organizations that want business users to build repeatable workflows with governance around process design. ### What Do G2 Reviewers Say About Nintex? *AI-generated summary from verified user reviews* **Pros:** - Users find Nintex **easy to use** , appreciating its logical flow and flexibility in creating effective request forms. - Users find Nintex's **workflow management intuitive and efficient** , facilitating easy automation and effective communication. - Users value the **automation capabilities** of Nintex, which drastically streamline workflows and enhance operational efficiency. - Users appreciate the **easy setup** of Nintex, enabling even non-technical staff to create workflows effortlessly. - Users value the **versatility** of Nintex, enabling seamless integration and automation across diverse platforms with ease. **Cons:** - Users find the **limited features** of Nintex hinder their ability to create complex workflows effectively. - Users face a **steep learning curve** with Nintex, complicating their ability to fully utilize the platform's features. - Users find the **complexity of Nintex** a barrier, citing navigation issues and a challenging learning curve. - Users find Nintex to be **expensive** , especially for smaller organizations with less demanding process needs. - Users find **limited customization options** in Nintex, often needing additional skills or developer assistance for complex features. #### Key Features - Rich Media - Process Repository - Data Unification - Process Analysis - Data Migration #### What Are Recent G2 Reviews of Nintex? **"[Boosts Productivity with No-Code Automation](https://www.g2.com/survey_responses/nintex-review-12454818)"** **Rating:** 4.0/5.0 stars *— Valerie D.* [Read full review](https://www.g2.com/survey_responses/nintex-review-12454818) --- **"[Nintex - Best in Industry that provides Seamless SharePoint Integration That Speeds Up Workflow](https://www.g2.com/survey_responses/nintex-review-12729348)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/nintex-review-12729348) --- #### What Are G2 Users Discussing About Nintex? - [What is Nintex Process Platform used for?](https://www.g2.com/discussions/what-is-nintex-process-platform-used-for) - 1 comment - [What is Nintex Assuresign used for?](https://www.g2.com/discussions/what-is-nintex-assuresign-used-for) - [What is Skuid used for?](https://www.g2.com/discussions/what-is-skuid-used-for) ### 10. [Emakin](https://www.g2.com/products/emakin/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 28 **Product Description:** Emakin is a Low-Code/No-Code Business Process Management (BPM) platform that helps organisations design, automate and manage business processes without the need for extensive software development. The platform provides a visual environment where users can model workflows, integrate systems and monitor operations, enabling faster adaptation to business, operational and regulatory changes across different departments. Emakin is used by companies of all sizes, particularly in sectors such as finance, insurance, retail, healthcare, manufacturing, pharmaceutical and education. It helps them streamline routine work, eliminate manual errors and achieve consistent process execution across teams. Emakin combines workflow automation, case management and analytics capabilities within a unified system that promotes collaboration and shared visibility between business and IT users. Key capabilities include • Visual process and form design – model and configure workflows and user interfaces through an intuitive drag and drop environment • Case management and task tracking – gain full visibility into ongoing operations, monitor progress, manage exceptions and track performance indicators efficiently • Integration hub – connect enterprise systems and data sources through APIs, databases and web services for seamless interoperability • Decision and rules management – configure business rules and decision models to ensure consistent, transparent and rule based operations • Analytics and reporting – access real time dashboards and detailed insights into process performance, bottlenecks and compliance metrics Emakin enables organisations to optimise their workflows, shorten turnaround times and maintain control over complex processes. It serves as a comprehensive platform for digital transformation, supporting approvals, service requests, compliance workflows and other enterprise-wide operations with agility and precision. ### What Do G2 Reviewers Say About Emakin? *AI-generated summary from verified user reviews* **Pros:** - Users find Emakin to be **user-friendly and easy to navigate** , enhancing their overall experience with the platform. - Users appreciate the **easy integrations** of Emakin, streamlining processes with seamless connections to services like OnlyOffice and Microsoft 365. - Users value the **high flexibility** of Emakin, enabling seamless customization and integration for evolving business needs. - Users appreciate the **seamless integration capabilities** of Emakin, enhancing system administration and operational efficiency. - Users appreciate the **flexibility of low-code development** in Emakin, making project implementation and design intuitive and efficient. **Cons:** - Users experience a **small learning curve** for Emakin, particularly those new to BPM tools and advanced customizations. - Users find the **limited customization** options frustrating, particularly for advanced UI adjustments and report tailoring needs. - Users face a **coding difficulty** , as scripting skills are necessary for effective UI customization and configuration. - Users feel that the **limited customization options** restrict flexibility and adaptability for various user groups. - Users find the **missing features** in Emakin can hinder efficient utilization and overall satisfaction with the product. #### What Are Recent G2 Reviews of Emakin? **"[Scalable low-code platform for managing diverse business processes](https://www.g2.com/survey_responses/emakin-review-12638374)"** **Rating:** 5.0/5.0 stars *— Alperen M.* [Read full review](https://www.g2.com/survey_responses/emakin-review-12638374) --- **"[Emakin within BPM Platforms](https://www.g2.com/survey_responses/emakin-review-12308155)"** **Rating:** 5.0/5.0 stars *— Faruk .* [Read full review](https://www.g2.com/survey_responses/emakin-review-12308155) --- #### What Are G2 Users Discussing About Emakin? - [What is Emakin used for?](https://www.g2.com/discussions/what-is-emakin-used-for) ### 11. [Kissflow](https://www.g2.com/products/kissflow/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 560 **Product Description:** Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. ### What Do G2 Reviewers Say About Kissflow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Kissflow, enabling efficient workflow management and seamless collaboration across departments. - Users value the **ease of workflow management** in Kissflow, enabling fast implementation and reduced reliance on IT. - Users appreciate the **automation capabilities** of Kissflow, enhancing workflow management and boosting efficiencies across teams. - Users appreciate the **flexibility** of Kissflow, enhancing their workflow and enabling easy adjustments without needing external help. - Users value the **customization capabilities** of Kissflow, enabling tailored workflows that enhance efficiency across various processes. **Cons:** - Users find **limited features** in Kissflow, restricting their flexibility and usability across different platforms. - Users find **missing features** in Kissflow, requiring external tools for tasks like reviewing legal documents effectively. - Users feel the lack of a **scripting engine** limits customization options and flexibility for specific needs in Kissflow. - Users experience **integration issues** with Kissflow, finding them complex and affecting overall workflow efficiency. - Users find **access control challenging** , with inconsistent permissions and a lack of privacy-focused features complicating management. #### What Are Recent G2 Reviews of Kissflow? **"[One Stop optionality for complete P2P process](https://www.g2.com/survey_responses/kissflow-review-11636638)"** **Rating:** 4.0/5.0 stars *— Saksham A.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-11636638) --- **"[Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams](https://www.g2.com/survey_responses/kissflow-review-12225713)"** **Rating:** 4.0/5.0 stars *— Carlos C.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-12225713) --- #### What Are G2 Users Discussing About Kissflow? - [What is Kissflow Procurement Cloud used for?](https://www.g2.com/discussions/what-is-kissflow-procurement-cloud-used-for) - [How much does Kissflow cost?](https://www.g2.com/discussions/how-much-does-kissflow-cost) - [What are the 3 basic components of workflow?](https://www.g2.com/discussions/what-are-the-3-basic-components-of-workflow) ### 12. [Cflow](https://www.g2.com/products/cflow/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 176 **Product Description:** Cflow is an AI-powered, no-code workflow automation platform designed to simplify and optimize business processes for companies of any size. It automates approvals for tasks like Capex Requests, Check Payments, Invoices, and Purchase Orders, reducing manual work and boosting efficiency through an intuitive Visual Workflow Builder. With Cflow, businesses can shift from managing processes via emails and spreadsheets to a streamlined, automated system, significantly improving productivity while lowering operational costs. ### What Do G2 Reviewers Say About Cflow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Cflow, allowing seamless automation of workflows without coding expertise. - Users value the **ease of transitioning manual processes to automated workflows** , enhancing efficiency and visibility throughout tasks. - Users value the **streamlined workflow management** of Cflow, enhancing approval speed and visibility for efficient operations. - Users value Cflow for its **automation efficiency** , streamlining processes and improving workflow visibility and accountability. - Users praise Cflow for its **process automation** , significantly improving approval efficiency and communication among stakeholders. **Cons:** - Users experience **performance issues** with Cflow, particularly during heavy workflow handling and when editing complex tasks. - Users experience **slow performance** in Cflow, often facing delays in opening jobs and extended loading times. - Users experience a **steep learning curve** with Cflow, especially when navigating settings and editing forms. - Users find Cflow offers **limited advanced customization** , lacking design flexibility and deeper system integrations. - Users experience **slow loading times** , causing delays in opening and closing jobs and affecting overall efficiency. #### What Are Recent G2 Reviews of Cflow? **"[Effortless Workflow Management with Intuitive UI](https://www.g2.com/survey_responses/cflow-review-12165424)"** **Rating:** 4.0/5.0 stars *— Arif K.* [Read full review](https://www.g2.com/survey_responses/cflow-review-12165424) --- **"[Cflow: A Smarter Way to Run Business Workflows](https://www.g2.com/survey_responses/cflow-review-12278702)"** **Rating:** 5.0/5.0 stars *— Muhammad Z.* [Read full review](https://www.g2.com/survey_responses/cflow-review-12278702) --- ### 13. [Pega Platform](https://www.g2.com/products/pega-platform/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 199 **Product Description:** Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour ### What Do G2 Reviewers Say About Pega Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **helpful customer support** of Pega Platform, enhancing their experience during implementation and integration. - Users appreciate the **strong case management** and automation capabilities of Pega for complex data processes. - Users appreciate the **ease of use** in Pega Platform, allowing seamless automation and management without coding expertise. - Users value the **ease of integration and user-friendly interface** of Pega Platform, enhancing development and functionality. - Users value the **seamless integrations** with Pega Platform, enabling effective data handling and connectivity across systems. **Cons:** - Users find the **UI customization limitations** of Pega Platform frustrating, hindering their ability to achieve desired designs. - Users find the **limited features** of Pega Platform frustrating, as customization is often restricted, hindering creativity. - Users find the **outdated interface** of Pega Platform frustrating, hindering their desired customization and overall experience. - Users find the **poor interface design** of Pega Platform frustrating, limiting customization and often resulting in outdated appearances. - Users find the **poor UI** of Pega Platform restrictive and frustrating, hindering the customization they desire. #### What Are Recent G2 Reviews of Pega Platform? **"[Quick, Easy, and Highly Configurable—Pega Keeps Getting Better](https://www.g2.com/survey_responses/pega-platform-review-12711599)"** **Rating:** 4.5/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599) --- **"[Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations](https://www.g2.com/survey_responses/pega-platform-review-12751402)"** **Rating:** 4.5/5.0 stars *— Surendra P.* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402) --- #### What Are G2 Users Discussing About Pega Platform? - [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) - 1 comment - [Is PEGA SAAS or PaaS?](https://www.g2.com/discussions/is-pega-saas-or-paas) - [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) - 1 comment ### 14. [IBM Blueworks Live](https://www.g2.com/products/ibm-blueworks-live/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 70 **Product Description:** IBM Blueworks Live is a cloud-based business process modeling and management solution designed to help organizations identify, document, and improve their business processes through intuitive mapping and real-time collaboration. As a type of Business Process Management (BPM) software, IBM Blueworks Live is built for any company that needs a unified solution to document, analyze, and optimize their workflows. This tool serves as a single source of truth for business process documentation, providing comprehensive support for process discovery, modeling, and management. It is particularly valuable for companies looking to standardize operations, enhance collaboration, and ensure compliance in highly regulated environments. IBM Blueworks Live stands out by offering built-in support for industry-standard diagrams, such as BPMN 2.0, and real-time editing features, making it easier for teams to communicate, make decisions, and drive process improvements effectively from anywhere. Key Features and Benefits: Intuitive Process Discovery and Mapping: - Drag-and-drop interface with pre-built templates for easy process mapping. - Built-in support for BPMN 2.0 ensures standardized and clear process diagrams. - Simplifies the identification and documentation of processes, reducing time and effort. Unified Single Source of Truth: - Comprehensive process modeling and decision modeling capabilities. - Consistent and accurate documentation across the organization. - Enhances decision-making with reliable and standardized information. Real-Time Collaboration and Governance: - Instant visibility of changes, integrated chat, and audit trails for better governance. - Supports role-based access and process integrity management. - Facilitates collaboration with team members, ensuring that everyone stays aligned. Compliance and Standardization: - Helps manage regulatory compliance through structured process documentation. - Reduces the risk of compliance breaches with up-to-date and accurate process information. - Supports governance with audit trails and revision histories. Cloud-Based Accessibility: - No need for complex software installations; accessible from anywhere with internet connectivity. - Scalable and adaptable to suit both small teams and large enterprises. IBM Blueworks Live is ideal for businesses that need a reliable starting point for process improvement initiatives, enabling teams to work more efficiently while maintaining control over their operations. Its ability to provide a unified view of business processes with robust collaboration features sets it apart from other tools, helping organizations achieve higher productivity and smoother operations. ### What Do G2 Reviewers Say About IBM Blueworks Live? *AI-generated summary from verified user reviews* **Pros:** - Users find IBM Blueworks Live to be **user-friendly** , with helpful tutorials and easy template mapping enhancing their experience. - Users praise the **improved efficiency and readability** of process management in IBM Blueworks Live, enhancing collaboration. - Users value the **seamless team collaboration** enabled by IBM Blueworks Live, enhancing workflow efficiency and communication. - Users appreciate the **real-time cloud collaboration** of IBM Blueworks Live, enhancing their process management efficiency. - Users value the **efficiency** of IBM Blueworks Live, which streamlines workflows and enhances team collaboration effortlessly. **Cons:** - Users struggle with **missing features** in IBM Blueworks Live, including limited governance workflows and no bulk user upload. - Users find the **tool limitations** of IBM Blueworks Live hinder functionality and collaboration, impacting overall usability. - Users find the **complexity** of IBM Blueworks Live challenging, facing a steep learning curve and cluttered interface. - Users find the **high cost** of IBM Blueworks Live to be a significant drawback compared to other products. - Users find **IBM Blueworks Live's limited features** restrict their ability to handle complex processes effectively. #### What Are Recent G2 Reviews of IBM Blueworks Live? **"[IBM Blueworks Review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954) --- **"[Simplifying our work with IBM Bluework Live.](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320)"** **Rating:** 5.0/5.0 stars *— Rahul C.* [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320) --- #### What Are G2 Users Discussing About IBM Blueworks Live? - [What is IBM BlueworksLive used for?](https://www.g2.com/discussions/what-is-ibm-blueworkslive-used-for) ### 15. [Integrated Management System (IMS)](https://www.g2.com/products/integrated-management-system-ims/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 **Why buyers love it?:** Integrated Management System’s G2 feedback gave me the clearest signal around process governance, risk, compliance, and audit readiness. Reviewers call out process documentation, control mapping, risk ownership, audit trails, compliance dashboards, and workflow centralization. A good match for regulated teams that need BPM connected to governance and compliance evidence. ### What Do G2 Reviewers Say About Integrated Management System (IMS)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized governance and compliance** provided by IMS, enhancing process visibility and reducing operational risks. - Users value the **ease of use** of the Integrated Management System, which simplifies governance and improves operational efficiency. - Users value the **effective process management** of IMS, enhancing operational efficiency and compliance across the organization. - Users value the **standardized operational procedures** in IMS, enhancing workflow management and compliance oversight seamlessly. - Users value the **streamlined audit management** features of IMS, enhancing governance and compliance with automated documentation processes. **Cons:** - Users find the **learning curve steep** , requiring additional training and support to navigate the complex features effectively. - Users find the **steep learning curve** of the IMS challenging, requiring additional training to navigate its complexity. - Users find the **complex setup** of IMS to be time-consuming and challenging, especially for smaller teams needing customization. - Users find the **complexity of modules** challenging, particularly for smaller teams needing straightforward solutions. - Users find the **difficult learning curve** of the IMS challenging, requiring additional training to manage its complexity. #### Key Features - Document Generation - Permissions for Sharing - Process Overview #### What Are Recent G2 Reviews of Integrated Management System (IMS)? **"[Excellent Platform for Process Transparency and Risk Control](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11814338)"** **Rating:** 4.5/5.0 stars *— Tom K.* [Read full review](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11814338) --- **"[BPM System with Strong Compliance Features](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11785158)"** **Rating:** 4.0/5.0 stars *— Ronald L.* [Read full review](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11785158) --- #### What Are G2 Users Discussing About Integrated Management System (IMS)? - [What is Interfacing used for?](https://www.g2.com/discussions/what-is-interfacing-used-for) ### 16. [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 188 **Product Description:** LogicGate is the Leading AI GRC Platform for the Enterprise, providing the flexibility, scalability, and intuitive automations that empower leaders to be more effective. The Risk Cloud platform offers a holistic view of enterprise-wide risk, combining AI-driven workflows, real-time insights, and seamless integrations to deliver actionable intelligence. With over 40 purpose-built applications, the no-code platform adapts to any environment and remains easy to use across the enterprise. LogicGate helps risk teams quantify their impact, align with business priorities, and move beyond compliance, supporting sustainable growth, improved operational efficiency, and a dynamic, predictive approach to risk and resilience. ### What Do G2 Reviewers Say About LogicGate Risk Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of LogicGate Risk Cloud, benefiting from its user-friendly and flexible design. - Users value the **high customizability** of LogicGate Risk Cloud, enabling tailored solutions for their unique organizational needs. - Users praise the **flexibility and customization** of LogicGate Risk Cloud, tailoring it to specific business workflows effectively. - Users value the **customization options** of LogicGate Risk Cloud, allowing tailored solutions for diverse business workflows. - Users value the **intuitive design** of LogicGate Risk Cloud, enabling easy customization and alignment with ERM policies. **Cons:** - Users note that there is a significant **need for improvement** in customization, collaboration, and GUI aesthetics. - Users find the **learning difficulty** high due to complex setups and configurations, especially without prior GRC experience. - Users find the **missing features** frustrating, as they hinder workflow customization and reporting capabilities. - Users find the **initial setup challenging** , especially without prior GRC experience, making configuration overly complicated. - Users find the **inadequate reporting** in LogicGate Risk Cloud limits effectiveness and requires extensive customization effort. #### What Are Recent G2 Reviews of LogicGate Risk Cloud? **"[Streamlined GRC Management with Customization Challenges](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168)"** **Rating:** 4.5/5.0 stars *— Rajesh S.* [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168) --- **"[Streamlined GRC Tool with Excellent Training Resources](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613)"** **Rating:** 5.0/5.0 stars *— Samantha Z.* [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613) --- #### What Are G2 Users Discussing About LogicGate Risk Cloud? - [What is LogicGate Risk Cloud used for?](https://www.g2.com/discussions/what-is-logicgate-risk-cloud-used-for) ### 17. [PIX RPA](https://www.g2.com/products/pix-rpa/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 233 **Product Description:** PIX RPA is an intelligent automation platform that combines RPA, AI, and BPM to help businesses automate processes, improve efficiency, and scale operations. Advantages of PIX RPA Platform: - Built-in IDP for intelligent document automation; - Enterprise-ready platform with robust scalability; - PROM Framework for flexible process modeling; - Integrated AI support for smarter decision-making; - Centralized orchestration with BPM tools; - Multi-platform compatibility for diverse systems. PIX Platform Components: - PIX Studio: Tool for creating and designing software robots; - PIX Robot: Execution module that runs automated algorithms; - PIX Master (On-premise & Cloud): Administration console to manage multiple robots and processes; - PIX Runner: Application for running and operating robots on a user’s device; - PIX Converter: Tool for automated migration of UiPath projects to PIX RPA; - PIX Analytics Module: A new component that enables real-time monitoring of automation results and evaluation of PIX RPA implementation impact through advanced data visualizations and performance insights; - PIX Smart Module: Intelligent add-on that enhances automation capabilities through AI-driven decision-making, adaptive process optimization, and predictive analytics. Key Benefits: - Faster automation speed than traditional methods; - Accelerated process execution with improved quality; - Enhanced compliance and reduced operational risks; - Higher employee satisfaction through task automation; - Quick ROI with scalable and intelligent automation. ### What Do G2 Reviewers Say About PIX RPA? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of PIX RPA, praising its intuitiveness and straightforward installation. - Users admire the **flexibility and ease of use** of PIX RPA, enabling seamless automation across diverse systems. - Users find PIX RPA to be **intuitive and user-friendly** , making installation and understanding straightforward and enjoyable. - Users love the **intuitive and user-friendly interface** of PIX RPA, making it easy to understand and navigate. - Users appreciate the **intuitive interface** of PIX RPA, praising its ease of use for beginners in automation. **Cons:** - Users note **missing features** in PIX RPA, particularly in advanced AI integration and broader support for models. - Users highlight **integration issues** with PIX RPA, particularly with support for diverse AI models and niche integrations. - Users note **limited features** in PIX RPA, particularly in advanced AI capabilities and integrations with other models. - Users note the **limited features** in PIX RPA, particularly regarding advanced AI integrations and documentation depth. - Users find the **difficult learning curve** of PIX RPA challenging, especially for those transitioning from Python scripting. #### What Are Recent G2 Reviews of PIX RPA? **"[Intuitive, but with room for improvement in power and accessibility](https://www.g2.com/survey_responses/pix-rpa-review-12387264)"** **Rating:** 4.5/5.0 stars *— yulie g.* [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12387264) --- **"[Friendly and Effective Interface to Automate Complex Processes](https://www.g2.com/survey_responses/pix-rpa-review-12553796)"** **Rating:** 5.0/5.0 stars *— David A.* [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12553796) --- ### 18. [FlowForma Process Automation](https://www.g2.com/products/flowforma-process-automation/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 96 **Product Description:** FlowForma is a type of process automation solution designed to help users digitize, automate, and optimize business processes across various complexities. This enterprise-grade platform leverages AI technology to provide a no-code environment, allowing users, regardless of their technical expertise, to create and manage automated workflows efficiently. By integrating intelligent automation into everyday operations, FlowForma addresses the growing need for organizations to enhance productivity and streamline processes. The target audience for FlowForma includes business leaders, IT professionals, and organizations of all sizes seeking to improve their operational efficiency. With its user-friendly interface, FlowForma caters to both small businesses and large enterprises, making it an adaptable solution for diverse industries. Specific use cases range from automating simple tasks, such as data entry and approvals, to managing complex workflows that require intricate decision-making and collaboration among multiple stakeholders. Key features of FlowForma include its agentic AI capabilities, which allow users to design and optimize processes with the assistance of AI as an active collaborator. This functionality not only enhances the automation experience but also enables users to evolve their processes intelligently over time. The platform is built to be scalable and secure, ensuring that organizations can grow and adapt their automation strategies without compromising data integrity or system performance. FlowForma stands out in the process automation category by making automation accessible and affordable. With over 300,000 users worldwide, the platform has proven its effectiveness in delivering measurable results. Users benefit from the ability to streamline operations, reduce manual errors, and enhance overall productivity. The no-code aspect of FlowForma empowers individuals to take control of their automation needs without relying heavily on IT resources, fostering a culture of innovation and agility within organizations. In addition to its robust features, FlowForma offers a free trial, allowing potential users to experience the platform's capabilities firsthand. This trial period provides an opportunity for organizations to evaluate how FlowForma can transform their processes and drive efficiency, ultimately leading to improved business outcomes. ### What Do G2 Reviewers Say About FlowForma Process Automation? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly interface** of FlowForma, making it simple and efficient to automate complex processes. - Users appreciate the **efficiency and user-friendliness** of FlowForma, transforming workflows and enhancing productivity in organizations. - Users value the **efficiency** of FlowForma, enjoying streamlined processes and improved productivity through automation. - Users value the **automation efficiency** of FlowForma, significantly improving productivity and reducing manual processes across organizations. - Users benefit from the **improved productivity** that FlowForma Process Automation delivers through its intuitive and efficient design. **Cons:** - Users note a **steep learning curve** requiring dedicated time and structured thinking to master FlowForma effectively. - Users find the **difficult learning** curve challenging, indicating a need for a more intuitive interface and simpler navigation. - Users are frustrated by the **missing customization features** in FlowForma, impacting the visual and functional experience. - Users find the **learning difficulty** challenging, requiring significant time investment to master the FlowForma system. - Users find the **complexity of the interface** hinders smooth navigation and complicates management of tasks. #### What Are Recent G2 Reviews of FlowForma Process Automation? **"[FlowForma Makes Automating Forms and Document Generation a Breeze](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742)"** **Rating:** 4.0/5.0 stars *— Jolanta L.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742) --- **"[Fast, Responsive Support That Resolves Tickets Quickly](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989)"** **Rating:** 5.0/5.0 stars *— Alex B.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989) --- #### What Are G2 Users Discussing About FlowForma Process Automation? - [What do you like most about FlowForma for process automation, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-flowforma-for-process-automation-and-what-could-be-improved) - [What is FlowForma Process Automation used for?](https://www.g2.com/discussions/what-is-flowforma-process-automation-used-for) - 1 comment ### 19. [BIC Platform](https://www.g2.com/products/gbtec-software-bic-platform/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 65 **Product Description:** BIC is an AI-powered all-in-one solution for digital transformation that unites process design, automation, and enterprise architecture in a single, intuitive platform — helping organizations work smarter, faster, and more efficiently. - BIC Process Design – intuitive process modeling, documentation, & analysis - BIC Enterprise Architecture Management (EAM) – strategic alignment of business and IT - BIC Process Execution – process automation and workflow execution With BIC Process Design, organizations accelerate transformation by intelligently automating manual modeling tasks, generating process variants, and continuously improving efficiency and performance. Through BIC EAM, they visualize, analyze, and strategically steer their IT landscape, ensuring every technology investment aligns with business goals. With BIC Process Execution, they bring processes to life — automating workflows, integrating systems, and driving real-time collaboration and compliance across the business. BIC empowers organizations to manage and optimize their processes, quality, performance, and enterprise architecture within a single, integrated environment. ### What Do G2 Reviewers Say About BIC Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of the BIC Platform, highlighting smooth onboarding and fast integration processes. - Users love the **comprehensive process design setup** of BIC Platform, enhancing business management with customizable elements. - Users value the **intuitive UI and robust process automation** of BIC Platform, enhancing project management efficiency and scalability. - Users appreciate the **seamless integration of workflow automation** in BIC Platform, enhancing efficiency and scalability across teams. - Users appreciate the **seamless workflow automation** of BIC Platform, significantly enhancing efficiency and reducing repetitive tasks. **Cons:** - Users note the **limited features** of BIC Platform, which may not meet the needs of all businesses. - Users express disappointment with the **missing advanced features** in BIC Platform's document management and interface. - Users find the **complexity** of BIC Platform challenging, especially with advanced features and process modeling intricacies. - Users find the **document management system lacking advanced features** and intuitive usability, complicating their experience. - Users find the BIC Platform to be **expensive** , especially for small businesses needing limited features and documentation. #### What Are Recent G2 Reviews of BIC Platform? **"[Easy-to-Use BPM Tool](https://www.g2.com/survey_responses/bic-platform-review-12645054)"** **Rating:** 4.5/5.0 stars *— Leonor M.* [Read full review](https://www.g2.com/survey_responses/bic-platform-review-12645054) --- **"[Great Business Management Tool](https://www.g2.com/survey_responses/bic-platform-review-10871142)"** **Rating:** 5.0/5.0 stars *— Sanjana C.* [Read full review](https://www.g2.com/survey_responses/bic-platform-review-10871142) --- ### 20. [TimeXtender](https://www.g2.com/products/timextender/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 146 **Product Description:** With over 3,000 global customers, TimeXtender offers a comprehensive suite of products including Data Integration, Master Data Management, Data Quality, and Orchestration. These tools enable organizations to automate and streamline complex data processes, ensuring high data quality and governance across platforms. TimeXtender’s solutions are designed to help businesses efficiently manage their data assets without extensive coding, empowering informed decision-making and driving operational efficiency​​. ### What Do G2 Reviewers Say About TimeXtender? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** in TimeXtender, thanks to its intuitive drag-and-drop interface for seamless data management. - Users appreciate the **friendly and quick customer support** of TimeXtender, enhancing their overall experience and satisfaction. - Users admire the **automation capabilities** of TimeXtender, significantly saving time and streamlining data management processes. - Users find **creating data pipelines easy** with TimeXtender's low-code interface and intuitive visual design. - Users value the **time-saving features** of TimeXtender, streamlining data management and enhancing workflow efficiency. **Cons:** - Users note the **limitations in deployment options** and functionality with large data volumes on TimeXtender. - Users find a **steep learning curve** with TimeXtender's data management, complicating project transfers and coding tasks. - Users struggle with **poor documentation** , facing a steep learning curve and insufficient coding assistance while using TimeXtender. - Users find the **steep learning curve** of TimeXtender challenging, especially for RSD-files and project transfers. - Users find the **error reporting unclear** , making it difficult to troubleshoot issues effectively during project deployment. #### What Are Recent G2 Reviews of TimeXtender? **"[TimeXtender Classic is still a Classic!](https://www.g2.com/survey_responses/timextender-review-11786389)"** **Rating:** 4.5/5.0 stars *— Benjamin P.* [Read full review](https://www.g2.com/survey_responses/timextender-review-11786389) --- **"[TimeXtender Turns Complex Data Into Fast, Shareable Insights](https://www.g2.com/survey_responses/timextender-review-12838623)"** **Rating:** 4.5/5.0 stars *— Leon K.* [Read full review](https://www.g2.com/survey_responses/timextender-review-12838623) --- #### What Are G2 Users Discussing About TimeXtender? - [How do you use Timextender?](https://www.g2.com/discussions/how-do-you-use-timextender) - [Why use TimeXtender?](https://www.g2.com/discussions/why-use-timextender) - 1 comment - [What is Odx server?](https://www.g2.com/discussions/what-is-odx-server) - 2 comments ### 21. [ARIS](https://www.g2.com/products/aris-aris/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 162 **Product Description:** ARIS supports your operational excellence by providing visibility into your operations, enabling you to create outstanding processes, and ensuring close monitoring of your business. As a pioneer and the leader in process intelligence, ARIS provides the foundation when it comes to successfully transforming, optimizing and controlling the way you run your business. Follow thousands of leading organizations from all industries and all over the globe and set on ARIS for sustainable success. ARIS brings everything you need to collaboratively analyse, design, and manage your processes end-to-end.:   - Business Process Analysis – Continuously improve and roll out processes. - Process Mining - Get deep business insights to take the right decisions.   - Process Automation - Reach operational excellence. - Risk & Compliance - Secure compliance and operational resilience. ​  Stop making decisions based on gut fillings and start acting on data-driven decisions that can help you reduce costs, increase efficiency, and ultimately boost your bottom line. ### What Do G2 Reviewers Say About ARIS? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of learning** in ARIS beneficial, facilitating quick onboarding and effective configuration. - Users find the **ease of use** in ARIS remarkable, especially with intuitive setups and helpful AI support. - Users value the **efficiency** of ARIS, noting its ease of use and time-saving features for project analysis. - Users appreciate the **low-code capabilities** of ARIS, enabling efficient configurations and saving significant time on projects. - Users value the **no-coding requirement** of ARIS, finding it easy to configure and manage dashboards effortlessly. **Cons:** - Users face **bugs and inconsistencies** in ARIS, complicating data management and affecting overall user experience. - Users find the **complexity of data handling** in ARIS frustrating, making the experience less intuitive and efficient. - Users find the **complex processes** in ARIS challenging, leading to difficulties in managing data and interlinking efficiently. - Users find the **lack of intuitive features** in ARIS cumbersome, impacting their workflow and data management. - Users find the **process management complex** , particularly with data overwriting and inconsistent metrics during reporting. #### What Are Recent G2 Reviews of ARIS? **"[Powerful Process Modeling and Analysis for Clear, Standardised Workflows](https://www.g2.com/survey_responses/aris-review-12701748)"** **Rating:** 4.5/5.0 stars *— Atharva P.* [Read full review](https://www.g2.com/survey_responses/aris-review-12701748) --- **"[ARIS: Strong Culture, Quality Solutions, and Real Growth Opportunities](https://www.g2.com/survey_responses/aris-review-12708147)"** **Rating:** 5.0/5.0 stars *— Parmanand s.* [Read full review](https://www.g2.com/survey_responses/aris-review-12708147) --- #### What Are G2 Users Discussing About ARIS? - [Is Aris a BPM?](https://www.g2.com/discussions/is-aris-a-bpm) - 1 upvote - [What is ARIS PPM?](https://www.g2.com/discussions/what-is-aris-ppm) - [What is process mining software?](https://www.g2.com/discussions/aris-process-mining-what-is-process-mining-software) ### 22. [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 347 **Product Description:** SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. ### What Do G2 Reviewers Say About SS&C Blue Prism Intelligent Automation Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SS&C Blue Prism, highlighting its intuitive interface and low learning curve. - Users praise the **ease of automation** with SS&C Blue Prism, highlighting its user-friendly interface and robust support. - Users appreciate the **ease of automation implementation** with Blue Prism, enhancing productivity and scalability effortlessly. - Users commend the **efficiency** of SS&C Blue Prism, enabling swift adaptation in various time-sensitive situations. - Users appreciate the **user-friendly interface and powerful automation capabilities** of the SS&C Blue Prism platform, enhancing efficiency. **Cons:** - Users struggle with the **learning curve** of SS&C Blue Prism, finding it time-consuming and challenging for beginners. - Users indicate the need for **more automation examples and enhanced features** in the SS&C Blue Prism platform. - Users find the **complexity of advanced scheduling** difficult to manage, especially with numerous processes and machines. - Users note the **high costs** associated with SS&C Blue Prism, making it a significant investment for businesses. - Users report **integration issues** with browsers, leading to delays and recovery problems during automation processes. #### What Are Recent G2 Reviews of SS&C Blue Prism Intelligent Automation Platform? **"[Easy to understand and get the basics](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409)"** **Rating:** 4.5/5.0 stars *— Napoleon R.* [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409) --- **"[Blueprism Review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027)"** **Rating:** 5.0/5.0 stars *— Van Judhel C.* [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027) --- #### What Are G2 Users Discussing About SS&C Blue Prism Intelligent Automation Platform? - [What is blue prism certification?](https://www.g2.com/discussions/what-is-blue-prism-certification) - [Is Blue Prism good?](https://www.g2.com/discussions/is-blue-prism-good) - 2 comments - [What is Blue Prism architecture?](https://www.g2.com/discussions/what-is-blue-prism-architecture) - 2 comments ### 23. [Decisions](https://www.g2.com/products/decisions-decisions/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **Product Description:** Decisions is an AI-powered process orchestration platform used by enterprises to automate, optimize, and orchestrate complex, rules-driven processes—especially where decisions, approvals, exceptions, and compliance are critical. Founded in 2010, Decisions is trusted by organizations globally to modernize workflows with intelligent orchestration and robust governance, maintaining control, transparency, and audit readiness as automation scales. The platform combines visual workflow automation, an enterprise rules engine, system integrations, forms, dashboards, and AI capabilities into a single environment. Teams use Decisions to model decision logic, orchestrate workflows, and connect systems without writing custom code. This approach allows organizations to automate end-to-end processes while keeping decisions explicit, testable, and easy to change as business and regulatory requirements evolve. Decisions is designed for collaboration between subject matter experts and IT teams. Business users can define and manage decision logic visually, while IT maintains architectural oversight, security, and integrations. Decision logic that is often buried in application code, spreadsheets, or manual processes can be centralized, governed, and reused — reducing inconsistency and operational risk as systems scale. The platform is commonly used in regulated and operationally complex environments such as financial services, insurance, manufacturing, healthcare, and the public sector. In these settings, automation must support human judgment, governance, and auditability — not just execution speed. By making decision logic visible and manageable, Decisions helps organizations improve consistency, accelerate change, and maintain confidence in how decisions are made, explained, and evolved over time. ### What Do G2 Reviewers Say About Decisions? *AI-generated summary from verified user reviews* **Pros:** - Users love the **customization options** in Decisions, enabling easy creation of scalable applications without coding experience. - Users praise the **ease of use** of Decisions, finding it user-friendly and accessible for all skill levels. - Users value the **ability to create complex forms** effortlessly, enhancing their workflow and efficiency. - Users love the **user-friendly low-code technology** of Decisions, making application building accessible for everyone. - Users love the **no-coding feature** of Decisions, finding it easy to build applications without coding experience. **Cons:** - Users find the **limited compatibility** with .Net to hinder effective use and future upgrades of Decisions. - Users report **slow performance** in Decisions 9.6 due to latency issues while loading projects, though updates address this. - Users report a **poor upgrade path** for .Net compatibility, leading to frustration during the transition process. #### What Are Recent G2 Reviews of Decisions? **"[Decisions is a great project!](https://www.g2.com/survey_responses/decisions-review-11420336)"** **Rating:** 5.0/5.0 stars *— Mel C.* [Read full review](https://www.g2.com/survey_responses/decisions-review-11420336) --- **"[Excellent Low Code Tool](https://www.g2.com/survey_responses/decisions-review-11659105)"** **Rating:** 5.0/5.0 stars *— Manjot S.* [Read full review](https://www.g2.com/survey_responses/decisions-review-11659105) --- #### What Are G2 Users Discussing About Decisions? - [What is Decisions used for?](https://www.g2.com/discussions/what-is-decisions-used-for) ### 24. [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 308 **Product Description:** OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOBs such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT, delivering faster ROI. OnBase speeds up processes and reduces costs by capturing important information into a single system so you can manage data, documents and processes. Workflow can be configured to address your departmental, industry and enterprise challenges. Organizations also benefit from low-code application development and a range of multichannel capture options. OnBase can integrate with your existing systems and provide instant access to everyone who needs it, giving visibility into your processes and system performance while securely storing, protecting and expunging your content. ### What Do G2 Reviewers Say About Hyland OnBase? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Hyland OnBase, benefiting from streamlined access and efficient document workflows. - Users appreciate the **efficient workflows and versioning** of Hyland OnBase, enhancing records management across various areas. - Users value the **vast array of features** in OnBase, enhancing productivity with custom applications and smart forms. - Users value the **customization options** of Hyland OnBase, enhancing workflow and document management for various needs. - Users appreciate the **user-friendly and efficient solution** of OnBase, streamlining processes and enhancing productivity. **Cons:** - Users find **missing features** like redactions and zip file compatibility frustrating, complicating their overall experience with OnBase. - Users report **post-upgrade issues** with document locking and connection problems that hinder productivity and efficiency. - Users express frustration with **poor customer support** , often facing unanswered questions and difficulty in obtaining assistance. - Users report frequent **technical issues** , including document locking problems and connectivity challenges that disrupt workflow. - Users find the **learning curve steep** , especially with complex configurations and multiple clients causing initial confusion. #### What Are Recent G2 Reviews of Hyland OnBase? **"[Great product with a lot of promise](https://www.g2.com/survey_responses/hyland-onbase-review-11604743)"** **Rating:** 4.0/5.0 stars *— Kelly A.* [Read full review](https://www.g2.com/survey_responses/hyland-onbase-review-11604743) --- **"[Onbase system admin](https://www.g2.com/survey_responses/hyland-onbase-review-10301258)"** **Rating:** 4.5/5.0 stars *— Surbhi D.* [Read full review](https://www.g2.com/survey_responses/hyland-onbase-review-10301258) --- #### What Are G2 Users Discussing About Hyland OnBase? - [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) - 1 comment - [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) - 2 comments - [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) - 1 comment ### 25. [Flowingly](https://www.g2.com/products/flowingly/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 **Product Description:** Flowingly is a no-code process and automation platform built for councils and public sector organisations in New Zealand and Australia. It helps teams capture SOPs with AI, map and automate workflows, and improve processes - faster, cheaper, and more clearly than ever before. Trusted by 40% of New Zealand councils, with 100% local support and data hosting. ### What Do G2 Reviewers Say About Flowingly? *AI-generated summary from verified user reviews* **Pros:** - Users find Flowingly's interface to be incredibly **easy to use** , enabling quick design and deployment of workflows. - Users love the **automation capabilities** of Flowingly, enhancing process consistency and facilitating collaborative improvements across teams. - Users value the **responsive customer support** from the Flowingly team, enhancing their overall experience with the software. - Users admire the **rapid time-to-value** of Flowingly, enabling quick design, build, and deployment of workflows. - Users love the **intuitive process automation** in Flowingly, enabling quick creation and sharing of clean, effective workflows. **Cons:** - Users face **complex licensing issues** that complicate universal access to workflows within their organization. - Users face **cost issues** with Flowingly's licensing structure, complicating universal access to workflows for all employees. - Users find the lack of a **built-in repository** in Flowingly limits its document management capabilities. - Users find the lack of a **built-in document repository** in Flowingly limiting for centralized management. - Users find Flowingly's licensing structure **expensive** , complicating workflow accessibility across the organization due to limited licenses. #### What Are Recent G2 Reviews of Flowingly? **"[Flowingly Keeps Processes Current and Teams Aligned Effortlessly](https://www.g2.com/survey_responses/flowingly-review-12037149)"** **Rating:** 5.0/5.0 stars *— Nardia G.* [Read full review](https://www.g2.com/survey_responses/flowingly-review-12037149) --- **"[Recent implementation and loving it!](https://www.g2.com/survey_responses/flowingly-review-12552040)"** **Rating:** 4.0/5.0 stars *— Kiara L.* [Read full review](https://www.g2.com/survey_responses/flowingly-review-12552040) --- #### What Are G2 Users Discussing About Flowingly? - [What is Flowingly used for?](https://www.g2.com/discussions/what-is-flowingly-used-for) ## What Is Business Process Management Software? [Process Automation Software](https://www.g2.com/categories/process-automation) ## What Software Categories Are Similar to Business Process Management Software? - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) --- ## How Do You Choose the Right Business Process Management Software? ### What You Should Know About Business Process Management Software ### What is Business Process Management (BPM) Software? Business process management (BPM) is the practice of streamlining and improving business activities to more efficiently perform specific business actions. Often these business actions require cross-team collaboration and consist of many moving parts, whether they are software systems or human intervention. There are many BPM software products that can help companies achieve the ultimate goal of seamless workflow automation. BPM tools often provide process modeling, execution, and analysis functionality to help business managers ensure that the processes they need done are working efficiently and effectively. The possibilities are vast and varied: this software can be used for a host of different use cases, such as invoicing, marketing, and accounting. With business process automation solutions, businesses are able to improve and increase collaboration and be on the road toward automation. Through detailed mappings of processes and tools for managing workflows, professionals can get a birds-eye view of their business operations and thereby have a clear understanding of how they can optimize them.  #### What Types of Business Process Management (BPM) Software Exist? There are a few different types and use cases of BPM software, but each helps an organization streamline workflows. Although all of these tools capture business processes and give users the ability to automate them, they differ in terms of their ability for users to create standalone applications on top of these processes. **Standard BPM software** With standard BPM software, users get full control over their business processes, providing them with tools for monitoring execution performance and analyzing their current goals, workflows, and more. It should be noted that BPM solutions do not exist in isolation from a company’s broader software stack. On the contrary, it is key for them to integrate into various other tools, such as [CRM software](https://www.g2.com/categories/crm) and [ERP software](https://www.g2.com/categories/erp). With proper integration, users are able to better understand the company’s manifold processes in order to optimize or automate them.  **Digital process automation (DPA)** DPA is a subset of BPM and refers to those products which include all of the core functionality of BPM software, but also allow users to create standalone applications on top of business processes. For example, a retail company can use [digital process automation](https://www.g2.com/categories/business-process-management/f/digital-process-automation) to analyze how sales representatives are selling their products across various regions, such as how they input pipeline data into spreadsheets, send emails to prospects, and more. Then, an administrator can create an application which the salespeople can use to streamline and automate this process, helping them become more efficient. ### What are the Common Features of Business Process Management (BPM) Software? The following are some core features within BPM software that can help companies in defining, automating, and reporting on processes that are intended to help optimize businesses to deliver on company goals. **Real-time process monitoring:** Keeping track of the manifold processes a business has can be difficult, especially when doing so in real time across various systems. With properly deployed BPM software in place, users can monitor these processes in real time. This provides the benefit of being able to rigorously test variations and changes to these processes. For example, a business can test the effect of routing all of their support cases to a particular individual or system. If it is found that this is not working well, they can iterate and test different options, all while keeping a close eye on their BPM monitoring feature for insight. **Document automation:** Forms and documents are ubiquitous across businesses, such as onboarding documents for new employees, contracts for customers or vendors, and surveys. Manually inputting and analyzing data from these sources can be time consuming and tedious. BPM software can assist in automating this process, whether that be in part or in total. For example, one can use BPM to automate inputting data from new employees’ personal documents onto the company’s [core HR software](https://www.g2.com/categories/core-hr).  BPM tools will differ in regards to how much intelligence, or natural language understanding, they have built in. Thus, although most solutions will have optical character recognition (OCR) built-in, some will also provide the ability to understand documents. This would allow it to “read” documents and, for example, summarize the text therein or recognize key terms in order to input them into other documents or systems. **Process automation:** Automating processes and workflows does not happen overnight. BPM software provides features for facilitating this automation through process design and execution. In other words, users can use this software to not just document processes, but to also create them ex nihilo and to automate them, often via a drag-and-drop interface. In regards to how this is facilitated, many BPM products have a library in which to keep previously used or designed workflows for future use. In addition, some tools provide templates for common use cases, such as accounts payable, employee onboarding, and procurement. Users can adopt and adapt these templates for their particular needs and use case. Other Features of Business Process Management Software: [Document generation](https://www.g2.com/categories/business-process-management/f/document-generation), [Finance](https://www.g2.com/categories/business-process-management/f/finance), [Low-code app development](https://www.g2.com/categories/business-process-management/f/low-code-app-development), [No-code app development](https://www.g2.com/categories/business-process-management/f/no-code-app-development), [Process analysis](https://www.g2.com/categories/business-process-management/f/process-analysis) Specific Subject Matters: [Human resources](https://www.g2.com/categories/business-process-management/f/human-resources) ### What are the Benefits of Business Process Management (BPM) Software? Companies purchase BPM software because they need to solve some type of operational objective in a streamlined and efficient way. BPM software allows users to easily build unique workflows, assess the necessary steps required to carry out the objective, and integrate all the different solutions involved in the process. The actions that need to be carried out are usually time consuming and complex, so finding a way to automate these business processes can be very beneficial to any company. Additionally, BPM solutions can provide insights into the efficiency of processes. BPM tools can help identify bottlenecks and unnecessary process steps, and they even help hold employees accountable for their actions. **Increased efficiency:** Using BPM solutions ensures that tasks are carried out in the most efficient manner possible. The processes are set up in an optimal way so that businesses are not wasting resources and employees are not wasting time, steps are not being skipped, and all actions are being performed as they should be; therefore, all tasks are being performed to their fullest. **Enhanced productivity:** If companies are properly taking advantage of BPM tools, that means that they are saving their employees’ time through automation. By streamlining and automating the tedious tasks, workers have more time to focus on business-critical tasks instead of working on the time-consuming ones. **Improved collaboration:** Businesses can easily get siloed, with business units working on their own, focused on their own goals and metrics. Although they all strive to improve the broader business, collaboration between departments can be difficult. A key benefit for BPM software is providing a bird’s eye view of all of a company’s processes, across its departments. With one source of truth in place, interdepartmental conversations become easier and more fruitful. ### Who Uses Business Process Management (BPM) Software? Traditionally, BPM tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, BPM software is an easy solution. It is much rarer for small businesses to need a dedicated tool for workflow management. Within companies, BPM tools are frequently leveraged by operations and [IT administrators](https://www.g2.com/categories/business-process-management/f/it) but can expand to really any department that needs to automate business processes. Some companies may have dedicated business analysts or process directors who ensure that internal processes are as streamlined as possible. Here are some department-specific examples: **Sales:** BPM software can help automate actions performed by a [sales team](https://www.g2.com/categories/business-process-management/f/sales), specifically when it comes to contract creation and approval. Many BPM tools offer document management features specifically built for contract creation. Once a sales representative convinces a prospect to buy, the next step in the workflow is to send a contract. Based on the particular specifications of the deal, a contract can be created using BPM tools. **Supply chain:** Once a deal is finalized, the next step in a workflow may be to ship the goods purchased. If a document is signed, BPM software can help place the exact order bought by the customer. This is where the tool goes from working with a business’ CRM to working with their [supply chain software](https://www.g2.com/categories/business-process-management/f/supply-chain). The order is automatically entered into a company’s ERP system and the goods are manufactured and shipped. **Accounting:** Now that the goods are shipped and received, the accounting department needs to note the exact exchange of goods (i.e., how much was shipped, how much did they pay for it, etc.). This information can be inputted into an [accounting system](https://www.g2.com/categories/accounting) using BPM software. ### What are the Alternatives to Business Process Management (BPM) Software? Alternatives to BPM software can replace this type of software, either partially or completely: [Workflow management software](https://www.g2.com/categories/workflow-management) **:** Businesses should have a clear idea regarding what they are trying to achieve to determine the type of software they are looking for. Thus, if a business is looking for a more lightweight solution for facilitating workflow, workflow management software might be the best fit. This software helps to define and manage sequences of business activities and tasks and is more beneficial for small and medium-sized businesses with a low to medium complexity level of their operations. [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** If a business is looking to automate routine tasks, RPA might be a good option. RPA provides robots that mimic clicks and other activity on the computer screen and facilitates the automation of a host of tasks, such as invoicing and employee onboarding. These virtual agents perform actions following these workflows both with and without human supervision or intervention. [Rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) **:** Businesses should understand that they can pursue different avenues to achieve automation. Instead of BPM or in addition to it, users should investigate RAD software, such as the form of [low-code](https://www.g2.com/categories/low-code-development-platforms)and [no-code](https://www.g2.com/categories/no-code-development-platforms) development platforms. With this software, businesses are able to develop software quickly with minimal coding, reducing the need for extensive coding experience. Some of these tools are purpose-built for process automation.  #### Software Related to Business Process Management (BPM) Software The following solutions can be used in conjunction with BPM tools to create end-to-end business process automation and further advance digital transformation: [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** RPA software is somewhat of an automation advancement born from BPM. RPA software allows businesses to build and train bots to carry out tedious tasks. By providing both supervised and unsupervised automation, RPA software helps to take BPM one step further, in terms of seamless workflow automation and process execution. RPA tools may be used side by side or in lieu of BPM solutions. [Process mining software](https://www.g2.com/categories/process-mining) **:** While BPM tools help to set up workflows and automation, process mining software helps to monitor the automation and ensure the processes are being carried out correctly. Process mining software helps find where processes are falling short, which steps are being skipped, and how effective the processes are to the overall business objective. These tools can monitor event logs to make sure that employees are following all of the necessary steps or if they are skipping certain tasks. With the help of machine learning, process mining software can often inform business analysts of unnecessary steps that can streamline business processes. ### Challenges with Business Process Management (BPM) Software Software solutions can come with their own set of challenges. Especially when it comes to BPM solutions, which integrates and connects to systems across the organization, it is important to pay attention to the following core issues: **Return on investment (ROI):** The biggest issue with BPM software is understanding the ROI. It is hard to measure the exact level of productivity and efficiency gained from BPM tools, which can make gaining traction and internal adoption a struggle. **Integration:** Integration is another concern, especially with the rapid frequency that companies add new software solutions. However, with SaaS products becoming the norm, the ease of integrating disparate software products across departments is becoming easier. If a business is using legacy, on-premises solutions, it can be challenging and expensive to make the theoretical processes work seamlessly in practice. ### Which Companies Should Buy Business Process Management (BPM) Software? The implementation of artificial intelligence (AI) can have a positive impact on businesses across a host of different industries. Here are some examples: **Financial services:** Within financial institutions, such as banks, brokerage firms, and credit unions, it is common for a host of different systems to be used. They can benefit from a BPM tool that can help them get a better understanding of their business processes and the use of these various systems across the business. As an industry that is heavily regulated, BPM can be particularly beneficial, since it can assist in auditing company processes. **Healthcare:** For many healthcare-related organizations, software can help with processes such as inputting data related to new patients and processing insurance claims. This assists in analyzing the efficiency of current processes and improving them. Through the automation and streamlining of processes, healthcare companies can lower risk and costs, and make their billing and collections smarter. **Government:** It is commonly said that governmental organizations are inefficient. This stereotype is attributed to the fact that these organizations might be using legacy technology, as well as disparate tools across departments. The effects of this inefficiency are not trivial. With BPM software, governmental organizations can streamline and automate their workflows. ### How to Buy Business Process Management (BPM) Software #### Requirements Gathering (RFI/RFP) for Business Process Management (BPM) Software When looking to deploy a BPM solution, it is important to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase their first BPM software, or wherever a business is in its buying process, g2.com can help select the best option. Taking a holistic overview of the business systems and processes will help businesses to identify pain points. This will help them to figure out which software to buy (e.g., if it can effectively handle the business’ processes) and to develop buying criteria. A carefully created checklist can help in determining the necessary and nice-to-have features, such as features, budget, integrations, number of users, security requirements, cloud or on-premises solutions, and more. A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from a BPM software. #### Compare Business Process Management (BPM) Software Products **Create a long list** Evaluating vendors should start with a long list, which will help to determine whether or not a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products are typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure the comparison is thoroughgoing, the user should demo each solution on the short list with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. #### Selection of Business Process Management (BPM) Software **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page, does not mean it is fixed (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### Business Process Management (BPM) Software Trends Digital transformation is working its way into every type of software, and BPM is no exception. AI and predictive analytics are two of the more powerful trends in the BPM space today. **Machine learning** By implementing machine learning functionality into BPM tools, these solutions can become more adaptive and predictive. If a BPM solution can learn what is working and what is not, and make changes autonomously that benefit the business, then it saves the company time, effort, and money. However, while truly intelligent BPM products are still years away, the logic is there and could impact the industry in massive ways. **Analytics** Analytics is a much more immediate trend for BPM tools. Being able to monitor and view the data that goes into each process is critical for businesses. It gives business users an understanding of exactly how effective and efficient each business process is and allows teams to adjust accordingly.