--- title: Kissflow Reviews meta\_title: 'Kissflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 591 reviews by the users' company size, role or industry to find out how Kissflow works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 591 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Kissflow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. [(37 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329415&qs=pros-and-cons#reviews) Users enjoy the **ease of use and flexibility** of Kissflow's workflow management for streamlined document processes. [(20 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329047&qs=pros-and-cons#reviews) Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. [(19 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1328806&qs=pros-and-cons#reviews) Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. [(18 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1326808&qs=pros-and-cons#reviews) Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. [(16 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1326548&qs=pros-and-cons#reviews) Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. [(16 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329630&qs=pros-and-cons#reviews) Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. [(14 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1326938&qs=pros-and-cons#reviews) Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. [(11 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1327819&qs=pros-and-cons#reviews) Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. [(9 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1328027&qs=pros-and-cons#reviews) Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. [(6 mentions)](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329646&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Kissflow ##### 1. Ease of Use Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. [ See 37 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329415&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" What do you like about Kissflow? With a clean UI and low-code tools, Kissflow makes it easy for business teams to design and manage workflows on their own, reducing day-to-day depende ![Palak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Palak K.") PK Palak K. Enterprise (\> 1000 emp.) 4.0/5 "Great P2P Flow and Flexibility, but Integration Issues Persist" What do you like about Kissflow? The process of P2P, ease of flow, new feature, and flexibilty. ##### 2. Workflow Management Users enjoy the **ease of use and flexibility** of Kissflow's workflow management for streamlined document processes. [ See 20 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329047&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" What do you like about Kissflow? With a clean UI and low-code tools, Kissflow makes it easy for business teams to design and manage workflows on their own, reducing day-to-day depende ![Tushar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar R.") TR Tushar R. Enterprise (\> 1000 emp.) 5.0/5 "One of the best P2P tool" What do you like about Kissflow? The drag‑and‑drop workflow builder, clean layout, and self‑explanatory form‐builders make it easy even for non‑technical users to set up and use. Use ##### 3. Automation Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. [ See 19 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1328806&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" What do you like about Kissflow? With a clean UI and low-code tools, Kissflow makes it easy for business teams to design and manage workflows on their own, reducing day-to-day depende ![Tushar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar R.") TR Tushar R. Enterprise (\> 1000 emp.) 5.0/5 "One of the best P2P tool" What do you like about Kissflow? The drag‑and‑drop workflow builder, clean layout, and self‑explanatory form‐builders make it easy even for non‑technical users to set up and use. Use ##### 4. Flexibility Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. [ See 18 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1326808&qs=pros-and-cons#reviews) See Related User Reviews ![Palak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Palak K.") PK Palak K. Enterprise (\> 1000 emp.) 4.0/5 "Great P2P Flow and Flexibility, but Integration Issues Persist" What do you like about Kissflow? The process of P2P, ease of flow, new feature, and flexibilty. FO Felix O. Mid-Market (51-1000 emp.) 5.0/5 "The best Document Management Platform" What do you like about Kissflow? Kissflow is simply amazing! It's the primary document platform in our organisation, for Organized Documenrt Management and Approval Workflow. As t ##### 5. Customization Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. [ See 16 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1326548&qs=pros-and-cons#reviews) See Related User Reviews ![Palak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Palak K.") PK Palak K. Enterprise (\> 1000 emp.) 4.0/5 "Great P2P Flow and Flexibility, but Integration Issues Persist" What do you like about Kissflow? The process of P2P, ease of flow, new feature, and flexibilty. ![Tushar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar R.") TR Tushar R. Enterprise (\> 1000 emp.) 5.0/5 "One of the best P2P tool" What do you like about Kissflow? The drag‑and‑drop workflow builder, clean layout, and self‑explanatory form‐builders make it easy even for non‑technical users to set up and use. Use ### 5 Cons or Disadvantages of Kissflow ##### 1. Limited Features Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. [ See 16 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329630&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" What do you dislike about Kissflow? can feel limiting once processes become complex and highly customised, especially when have advanced integrations. ![Saksham A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham A.") SA Saksham A. Mid-Market (51-1000 emp.) 4.0/5 "One Stop optionality for complete P2P process" What do you dislike about Kissflow? it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, t ##### 2. Missing Features Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. [ See 14 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1326938&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" What do you dislike about Kissflow? can feel limiting once processes become complex and highly customised, especially when have advanced integrations. ![Saksham A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham A.") SA Saksham A. Mid-Market (51-1000 emp.) 4.0/5 "One Stop optionality for complete P2P process" What do you dislike about Kissflow? it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, t ##### 3. Limited Customization Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. [ See 11 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1327819&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" What do you dislike about Kissflow? can feel limiting once processes become complex and highly customised, especially when have advanced integrations. ![Saksham A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham A.") SA Saksham A. Mid-Market (51-1000 emp.) 4.0/5 "One Stop optionality for complete P2P process" What do you dislike about Kissflow? it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, t ##### 4. Integration Issues Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. [ See 9 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1328027&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" What do you dislike about Kissflow? can feel limiting once processes become complex and highly customised, especially when have advanced integrations. ![Palak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Palak K.") PK Palak K. Enterprise (\> 1000 emp.) 4.0/5 "Great P2P Flow and Flexibility, but Integration Issues Persist" What do you dislike about Kissflow? The integration failure occurring, stuck in the process. ##### 5. Access Control Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. [ See 6 mentions ](https://www.g2.com/products/kissflow/reviews?filters%5Bsentiment_snippet%5D=1329646&qs=pros-and-cons#reviews) See Related User Reviews ![Saksham A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham A.") SA Saksham A. Mid-Market (51-1000 emp.) 4.0/5 "One Stop optionality for complete P2P process" What do you dislike about Kissflow? it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy to work with but still need improvment" What do you dislike about Kissflow? it also require to add some other feature that gave the admin more access and authority like changing the in live process, change the state of a reje ## Top-Rated Alternatives [ ![Nintex](https://images.g2crowd.com/uploads/product/hd_favicon/6d05d223727de012d13b1eb6341b2deb/nintex-nintex.svg "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Pega Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e069cb407f8ebbf6ba84052b46de7843/pega-platform.svg "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ ![Quickbase](https://images.g2crowd.com/uploads/product/hd_favicon/b9699c0fa4dd8b1e4dca9cb53b76f2b0/quickbase.svg "Quickbase") Quickbase 4.5/5(1,633) ](https://www.g2.com/products/quickbase/reviews) [ View All Alternatives ](https://www.g2.com/products/kissflow/competitors/alternatives) CC Carlos C. Head of Projects & Sales Small-Business (50 or fewer emp.) 1/16/2026 "Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams" 4/5 What do you like best about Kissflow? With a clean UI and low-code tools, Kissflow makes it easy for business teams to design and manage workflows on their own, reducing day-to-day dependence on IT. Review collected by and hosted on G2.com. What do you dislike about Kissflow? can feel limiting once processes become complex and highly customised, especially when have advanced integrations. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? I use Kissflow in a professional environment to design, deploy, and maintain internal business workflows and approval processes. My usage includes building low-code workflows for operational processes such as purchase requests, internal approvals, task routing, and status tracking across different teams. On a day-to-day basis, I work with workflow design and form configuration, role-based approvals and conditional logic and SLA tracking and process status monitoring Kissflow is actively used by multiple users within the organization as part of regular operations. Review collected by and hosted on G2.com. Show More 2/8/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Saksham A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham A.") SA Saksham A. Analyst Mid-Market (51-1000 emp.) 9/4/2025 "One Stop optionality for complete P2P process" 4/5 What do you like best about Kissflow? Kissflow has been a solid tool for managing our workflows, especially in the Procure-to-Pay (P2P) process. It helps us streamline everything from purchase requisitions to approvals, PO generation, and vendor payments—all in one place. The ability to customize forms and automate approvals has really improved our turnaround time. It’s easy for users across departments to collaborate, and tracking the status of requests is super transparent. While it may not have all the depth of a full ERP system, for mid-sized operations, it covers the essentials really well and keeps things efficient. Review collected by and hosted on G2.com. What do you dislike about Kissflow? it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, the platform feels too rigid for handling more complex or dynamic workflows, especially in the P2P cycle where integration with external systems (like ERPs or accounting software) is crucial. Also, user permissions and role settings can be a bit tricky to manage at scale. Lastly, the pricing can feel steep if you need advanced features or scale up usage across multiple teams. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? Kissflow helps us solve the problem of manual, disjointed workflows by digitizing and automating our processes—especially in procurement. It centralizes purchase requests, approvals, vendor communication, and payment tracking, which reduces delays, minimizes human error, and improves overall transparency. Before Kissflow, tracking the status of a request or chasing approvals across emails was time-consuming. Now, everything is streamlined in one place, with clear accountability and real-time visibility. It’s also helped enforce compliance by ensuring proper documentation and approval chains are followed consistently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Tushar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar R.") TR Tushar R. Associate consultant Consulting Enterprise (\> 1000 emp.) 10/2/2025 "One of the best P2P tool" 5/5 What do you like best about Kissflow? The drag‑and‑drop workflow builder, clean layout, and self‑explanatory form‐builders make it easy even for non‑technical users to set up and use. Users appreciate being able to automate processes, build forms and workflows without writing code. This speeds up implementation and reduces dependence on IT or developers. Kiss - flow helps reduce manual tasks, make approvals faster, cut down turnaround times, eliminate paperwork and bottlenecks. Users frequently report that the support teams are responsive and helpful when setting up workflows or resolving issues. Review collected by and hosted on G2.com. What do you dislike about Kissflow? Reports of the software being slow to load, or crashing occasionally. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? Quicker purchase requisitions to PO issuance. Reduced delays in invoice approvals leading to on‑time payments. Visibility into vendor performance, contract expiry, pending invoices. Automating parts like PO–invoice matching reduces mismatches, missing documents. Clear audit trails (who approved what, when), supporting internal/external audits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FO Felix O. Senior Business Systems Analyst Mid-Market (51-1000 emp.) 5/18/2023 "The best Document Management Platform" 5/5 What do you like best about Kissflow? Kissflow is simply amazing! It's the primary document platform in our organisation, for Organized Documenrt Management and Approval Workflow. As the Business Systems Analyst, I manage the workflow design and implementation, and it's really easy to use, and flexible to suit different workflpw process needs. We use kissflow for all document approvals, eliminating paper shuffling across the entire organisation.. Highly recommended any day! Review collected by and hosted on G2.com. What do you dislike about Kissflow? I wish it had a scripting engine where I can further extend the app to very custom needs. It has impressive nocode integrations built in, but with a scripting engine, I could take full control of how I want it to work. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? Eliminating use of paper documentation, With Acces Control Built in. Improving insights into workflow approval steps, so all assigned stakeholders are carried along all the way Streamlining complex workflows and increasing security layer by taking sensitive tasks off email Review collected by and hosted on G2.com. Show More 6/30/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Anna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna H.") AH Anna H. Legal Lead Enterprise (\> 1000 emp.) 7/29/2025 "This is a statement in English, so no translation is needed. It suggests that the platform is effective for overseeing the various stages of contract management." 4/5 What do you like best about Kissflow? The platform allows you to maintain control over each step of the contract cycle. Review collected by and hosted on G2.com. What do you dislike about Kissflow? The process of reviewing and editing legal documents requires using other tools such as email, Slack, Word, etc. It does not allow reviewing on the platform. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? The legal and commercial teams required a solution to centralize the life cycle of contracts from request to signature, and this platform allows them to keep control of each step and organize requests. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Palak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Palak K.") PK Palak K. Analyst Enterprise (\> 1000 emp.) 10/15/2025 "Great P2P Flow and Flexibility, but Integration Issues Persist" 4/5 What do you like best about Kissflow? The process of P2P, ease of flow, new feature, and flexibilty. Review collected by and hosted on G2.com. What do you dislike about Kissflow? The integration failure occurring, stuck in the process. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? The P2P process, from requisition to invoice the integration from one step to other. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nicolò N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolò N.") NN Nicolò N. Digital Transformation Specialist Mid-Market (51-1000 emp.) 12/11/2024 "We've been working with kissflow for over a year now and I'm very satisfied with the product" 5/5 What do you like best about Kissflow? It's allowing our organisation to be more agile by helping citizen developer users digitalize processes faster! Thanks to the community we're always up to date with the latest features and we can ask for help easily. We've been using it for over a year now and the implementation in the company has been smooth enough thanks to the APIs. Review collected by and hosted on G2.com. What do you dislike about Kissflow? Some permissions are not consistent within the platform. You can notice some items have been developed by different teams. There should be more privacy-focused features. By default data within processes are shared with everyone, I need to manually mark the process as private. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? We were looking for a BPM that could allow non-developers to digitalise processes. Now Kissflow is the BPM that was chosen for the whole company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cindi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindi H.") CH Cindi H. County Recorder Small-Business (50 or fewer emp.) 12/16/2024 "Life changing workflows that I call "Fail Safe" Flows" 5/5 What do you like best about Kissflow? I love the easy visuals - so many programs I've used in the past are clunky and difficult to navigate. Kissflow is easy on the eye. I love that I can be in control of changes and updates and that I don't have to rely on anyone else to make the changes for me. I love that as I learn the capabilities, my workflows have evolved into a type of office assistant. It has made training a breeze because the workflows guide the emoloyees with check boxes and preprogrammed explainations. Getting started is very easy and customer service is epic. Kissflow is now an intregal part of our daily office routine. It's marvelous! Review collected by and hosted on G2.com. What do you dislike about Kissflow? I cannont think of any downsides - the customer service is excellent, the product is excellent. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? I had a customer walk in and ask me if I had proof that I had mailed her water deed to the state Division of Water Rights as we are supposed to do this when we record a water deed. I said I didn't have proof, that we always just mailed them in and have never had a problem. The customer then explained to me that the Division said they never received her deed and as a result, she had lost her water rights. My heart sunk - I did not know there would be such serious concequeneces so I created a new Water Deed workflow that connects to my recording workflow in the Kissflow platform that tracks and sends these deeds elecotronically (with a "yes or no" answer) - and sends me an alert to verfy the receipt of the the deed. This new "fail safe" workflow has given me piece of mind - never again will a water deed be lost! I am now helping other departments build workflows to help manage their daily processes. This is saving us all time and money! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic HD Hamza D. Sr Analyst-Financial Systems and PMO Mid-Market (51-1000 emp.) 12/5/2024 "Support and Configuration" 5/5 What do you like best about Kissflow? There are quite a few features that usually require customization, but in Kissflow they can be configured to accomadate business processes. The support and response time from the Kissflow team has been excellent. Integarting by sending data masters into Kissflow has been seamless and it utilizes API Endpoints that accepts JSON payloads that is very easy to implement. Review collected by and hosted on G2.com. What do you dislike about Kissflow? The integartion from Kissflow to any system outside, requires to reach out to the Support in order to make modifications as that is not something that is exposed to the Kissflow Adminsitrator. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? Kissflow is going to essentially help us consolidate to different systems that we are using currently and this will reduce the maintenance and overhead costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/8/2024 "Kissflow has helped us immensely in reducing manual work and human intervention" 4/5 What do you like best about Kissflow? Kissflow's drag and drop features has helped us immensely in streamlining workflows. Since it is low code, it is also very citizen-developer friendly. It also supports Javascript, that has allowed us to make some customizations. Seamless integration with other platforms is also a very big plus point for our organization. Customer support is another very valuable addition from Kissflow. CSR's are almost always available to help us. Review collected by and hosted on G2.com. What do you dislike about Kissflow? Although Kissflow does support customization, it often feels very limited. For example, in one of our use-cases, we wanted to use sequence numbers/request number in a table but Kissflow was not able to accomodate that. Reporting features can also be enhanced. Review collected by and hosted on G2.com. What problems is Kissflow solving and how is that benefiting you? Kissflow has made our work so much easier by automating tedious tasks and keeping our processes organized. We no longer waste time chasing approvals or fixing errors in manual workflows. It’s helped our team collaborate better and focus on what really matters, instead of getting stuck in routine tasks. Review collected by and hosted on G2.com. 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