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Best Bot Platforms - Page 3

Bijou Barry
BB
Researched and written by Bijou Barry

Bot platforms are used to build and deploy interactive chatbots. Companies utilize these tools to create intelligent, conversational bots to interact with customers and help provide information to users.

These platforms provide development tools like frameworks and API toolsets for customizable bot creation. Therefore, code extensibility is critical to these platforms. The bots built on these platforms are typically scalable and, thus, capable of simultaneously operating across multiple communication channels and devices. They also provide maintenance features to combat issues that arise after publishing.

Many bot platforms are built on top of artificial intelligence softwareand machine learning (ML) software for advanced performance and analytics. They also utilize natural language processing (NLP) software to interpret text and interact with AI platforms.

To qualify for inclusion in the Bot Platforms category, a product must:

Support bot deployment capabilities
Offer bot development frameworks
Allow users to define behaviors and program responses
Provide users with tools for performing maintenance and updating published bots.
Be code extensible
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Featured Bot Platforms At A Glance

Free Plan Available:
Thoughtly
Sponsored
Thoughtly
Leader:
Microsoft Copilot Studio
Microsoft Copilot Studio
Highest Performer:
Twixor
Twixor
Easiest to Use:
Qualified
Qualified
Top Trending:
Botpress
Botpress
Show LessShow More
Highest Performer:
Twixor
Twixor
Easiest to Use:
Qualified
Qualified
Top Trending:
Botpress
Botpress

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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210 Listings in Bot Platforms Available
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    G2 Score
ViaSay
(50)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at €12,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ViaSay Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Insights
    1
    Cons
    AI Limitations
    1
    Flow Management
    1
    Learning Curve
    1
    Team Dependency
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ViaSay features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,440 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Efficiency
1
Helpful
1
Insights
1
Cons
AI Limitations
1
Flow Management
1
Learning Curve
1
Team Dependency
1
View All Pros and Cons
ViaSay features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,440 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Pega Platform
(276)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

    Users
    • Senior Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 68% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pega Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Low Code
    4
    Low Coding
    4
    No Coding
    4
    Automation
    3
    Cons
    Cost Issues
    2
    Expensive
    2
    Limited Features
    2
    Missing Features
    2
    Poor Support
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pega Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    8.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pegasystems
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @pega
    45,174 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,522 employees on LinkedIn®
    Ownership
    NASDAQ:PEGA
Product Description
How are these determined?Information
This description is provided by the seller.

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

Users
  • Senior Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 68% Enterprise
  • 20% Mid-Market
Pega Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Low Code
4
Low Coding
4
No Coding
4
Automation
3
Cons
Cost Issues
2
Expensive
2
Limited Features
2
Missing Features
2
Poor Support
2
View All Pros and Cons
Pega Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.8
8.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Pegasystems
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,174 Twitter followers
LinkedIn® Page
www.linkedin.com
5,522 employees on LinkedIn®
Ownership
NASDAQ:PEGA
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Sponsored
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Rulai
(82)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rulai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Setup
    4
    Customization
    3
    Easy Integrations
    3
    Efficiency
    3
    Cons
    AI Limitations
    1
    Connectivity Issues
    1
    Data Analytics Issues
    1
    Difficult Learning
    1
    Lack of Detail
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Setup
4
Customization
3
Easy Integrations
3
Efficiency
3
Cons
AI Limitations
1
Connectivity Issues
1
Data Analytics Issues
1
Difficult Learning
1
Lack of Detail
1
View All Pros and Cons
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.8
9.1
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
208 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
CloseBot
(91)4.9 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Leading Conversational AI Agent Builder Platform to Qualify Leads and Book Meetings 24/7 CloseBot is a cutting-edge conversational AI platform designed to revolutionize how businesses interact

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloseBot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Easy Setup
    11
    Automation
    5
    24/7 Support
    3
    Customer Support
    3
    Cons
    Bot Functionality
    3
    Limited Customization
    3
    Complexity
    2
    Difficult Setup
    2
    Integration Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloseBot features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    9.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloseBot
    Company Website
    Year Founded
    2023
    HQ Location
    Everett, WA
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Leading Conversational AI Agent Builder Platform to Qualify Leads and Book Meetings 24/7 CloseBot is a cutting-edge conversational AI platform designed to revolutionize how businesses interact

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 8% Mid-Market
CloseBot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Easy Setup
11
Automation
5
24/7 Support
3
Customer Support
3
Cons
Bot Functionality
3
Limited Customization
3
Complexity
2
Difficult Setup
2
Integration Issues
2
View All Pros and Cons
CloseBot features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
9.3
AI Text Generation
Average: 8.5
Seller Details
Seller
CloseBot
Company Website
Year Founded
2023
HQ Location
Everett, WA
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Enterprise Bot
(13)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our AI bots are enabled with pre-built integrations, contextual understanding, and smart escalation to live agents on the basis of sentiment analysis. From smart ticket triage of customer requests, t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Enterprise Bot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    3
    Ease of Use
    3
    Helpful
    3
    24/7 Support
    2
    Efficiency
    2
    Cons
    AI Limitations
    2
    Data Inaccuracy
    2
    Expensive
    2
    Account Issues
    1
    Chatbot Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Enterprise Bot features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enterprise Bot
    Year Founded
    2016
    HQ Location
    Zug, CH
    Twitter
    @enterprisebot
    321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    103 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our AI bots are enabled with pre-built integrations, contextual understanding, and smart escalation to live agents on the basis of sentiment analysis. From smart ticket triage of customer requests, t

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 23% Mid-Market
Enterprise Bot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
3
Ease of Use
3
Helpful
3
24/7 Support
2
Efficiency
2
Cons
AI Limitations
2
Data Inaccuracy
2
Expensive
2
Account Issues
1
Chatbot Issues
1
View All Pros and Cons
Enterprise Bot features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Enterprise Bot
Year Founded
2016
HQ Location
Zug, CH
Twitter
@enterprisebot
321 Twitter followers
LinkedIn® Page
www.linkedin.com
103 employees on LinkedIn®
yellow.ai
(106)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • yellow.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    11
    Ease of Use
    11
    Integrations
    11
    Chatbots
    10
    Easy Integrations
    9
    Cons
    Steep Learning Curve
    7
    Learning Curve
    6
    Integration Issues
    4
    Poor Customer Support
    4
    AI Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.8
    8.4
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    889 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
yellow.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
11
Ease of Use
11
Integrations
11
Chatbots
10
Easy Integrations
9
Cons
Steep Learning Curve
7
Learning Curve
6
Integration Issues
4
Poor Customer Support
4
AI Limitations
3
View All Pros and Cons
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.8
8.4
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,538 Twitter followers
LinkedIn® Page
www.linkedin.com
889 employees on LinkedIn®
Sendbird
(124)4.6 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage w

    Users
    • Student Experience Team Member
    • Product Manager
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 47% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sendbird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Customer Support
    35
    Features
    27
    Easy Integrations
    24
    Integrations
    23
    Cons
    Expensive
    20
    Cost
    10
    Learning Curve
    10
    Steep Learning Curve
    8
    Cost Limitations
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sendbird features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.7
    7.2
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sendbird
    Company Website
    Year Founded
    2013
    HQ Location
    San Mateo, California
    Twitter
    @SendBird
    4,836 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    300 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage w

Users
  • Student Experience Team Member
  • Product Manager
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 47% Mid-Market
  • 31% Small-Business
Sendbird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Customer Support
35
Features
27
Easy Integrations
24
Integrations
23
Cons
Expensive
20
Cost
10
Learning Curve
10
Steep Learning Curve
8
Cost Limitations
7
View All Pros and Cons
Sendbird features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.7
7.2
AI Text Generation
Average: 8.5
Seller Details
Seller
Sendbird
Company Website
Year Founded
2013
HQ Location
San Mateo, California
Twitter
@SendBird
4,836 Twitter followers
LinkedIn® Page
www.linkedin.com
300 employees on LinkedIn®
Kindly
(32)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kindly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Support
    8
    Ease of Use
    8
    Features
    5
    Product Improvement
    5
    Cons
    Complexity
    2
    Difficult Setup
    2
    Learning Curve
    2
    Steep Learning Curve
    2
    Chatbot Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    9.7
    Quality of Support
    Average: 8.7
    5.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Support
8
Ease of Use
8
Features
5
Product Improvement
5
Cons
Complexity
2
Difficult Setup
2
Learning Curve
2
Steep Learning Curve
2
Chatbot Issues
1
View All Pros and Cons
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
9.7
Quality of Support
Average: 8.7
5.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
WotNot
(100)4.6 out of 5
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 64% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WotNot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    17
    Helpful
    16
    Features
    14
    Integrations
    12
    Cons
    Integration Issues
    4
    Lack of Integrations
    4
    Limited Features
    3
    Missing Features
    3
    Cost
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WotNot features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WotNot
    Year Founded
    2018
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @wotnot
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 64% Small-Business
  • 30% Mid-Market
WotNot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
17
Helpful
16
Features
14
Integrations
12
Cons
Integration Issues
4
Lack of Integrations
4
Limited Features
3
Missing Features
3
Cost
2
View All Pros and Cons
WotNot features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
WotNot
Year Founded
2018
HQ Location
Ahmedabad, Gujarat
Twitter
@wotnot
2 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
IDETA
(34)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ideta helps companies build their own chatbots, voicebots or callbots, by providing them with a powerful, yet easy to use software. It makes it easy for non-developers to create their chatbot withou

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IDETA features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IDETA
    Year Founded
    2017
    HQ Location
    Paris
    Twitter
    @Ideta_Fr
    225 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ideta helps companies build their own chatbots, voicebots or callbots, by providing them with a powerful, yet easy to use software. It makes it easy for non-developers to create their chatbot withou

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
IDETA features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
IDETA
Year Founded
2017
HQ Location
Paris
Twitter
@Ideta_Fr
225 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Teneo.ai
(22)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration pl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Small-Business
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Teneo.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Integrations
    4
    Features
    4
    Integrations
    4
    Intuitive
    4
    Cons
    Learning Curve
    3
    Poor Interface Design
    3
    UX Issues
    3
    Complexity
    2
    Interface Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Teneo.ai features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.8
    8.9
    Quality of Support
    Average: 8.7
    8.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Teneo.ai
    Year Founded
    2000
    HQ Location
    Stockholm, SE
    Twitter
    @teneo_ai
    2,619 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
    Ownership
    STO: ASAI
Product Description
How are these determined?Information
This description is provided by the seller.

Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration pl

Users
No information available
Industries
No information available
Market Segment
  • 55% Small-Business
  • 32% Enterprise
Teneo.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Integrations
4
Features
4
Integrations
4
Intuitive
4
Cons
Learning Curve
3
Poor Interface Design
3
UX Issues
3
Complexity
2
Interface Issues
2
View All Pros and Cons
Teneo.ai features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.8
8.9
Quality of Support
Average: 8.7
8.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Teneo.ai
Year Founded
2000
HQ Location
Stockholm, SE
Twitter
@teneo_ai
2,619 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Ownership
STO: ASAI
Spectrm
(46)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbo

    Users
    No information available
    Industries
    • Automotive
    • Marketing and Advertising
    Market Segment
    • 43% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spectrm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Helpful
    1
    Cons
    Not Intuitive
    1
    Update Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spectrm features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spectrm Ltd.
    Year Founded
    2016
    HQ Location
    Berlin, Berlin
    Twitter
    @Spectrm_
    422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbo

Users
No information available
Industries
  • Automotive
  • Marketing and Advertising
Market Segment
  • 43% Mid-Market
  • 30% Enterprise
Spectrm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Helpful
1
Cons
Not Intuitive
1
Update Issues
1
View All Pros and Cons
Spectrm features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Spectrm Ltd.
Year Founded
2016
HQ Location
Berlin, Berlin
Twitter
@Spectrm_
422 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
SAP Conversational AI
(29)4.7 out of 5
View top Consulting Services for SAP Conversational AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Conversational AI features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 28% Mid-Market
SAP Conversational AI features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,375 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Ownership
NYSE:SAP
Thoughtly
(44)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $0.05
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agen

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Telecommunications
    Market Segment
    • 107% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thoughtly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Efficiency Improvement
    8
    AI Integration
    7
    Customer Support
    4
    Features
    4
    Cons
    Missing Features
    4
    Learning Curve
    3
    Delayed Response
    2
    Limited Customization
    2
    Poor Customer Support
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thoughtly features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    6.8
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thoughtly
    Company Website
    Year Founded
    2023
    HQ Location
    New York City, US
    Twitter
    @thoughtlyai
    1,031 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agen

Users
No information available
Industries
  • Marketing and Advertising
  • Telecommunications
Market Segment
  • 107% Small-Business
  • 2% Mid-Market
Thoughtly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Efficiency Improvement
8
AI Integration
7
Customer Support
4
Features
4
Cons
Missing Features
4
Learning Curve
3
Delayed Response
2
Limited Customization
2
Poor Customer Support
2
View All Pros and Cons
Thoughtly features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
6.8
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Thoughtly
Company Website
Year Founded
2023
HQ Location
New York City, US
Twitter
@thoughtlyai
1,031 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Flow.ai
(17)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 41% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Flow.ai features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ignite Enterprise Software Solutions
    HQ Location
    Austin, TX
    Twitter
    @ignitetech
    492 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 41% Small-Business
Flow.ai features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Ignite Enterprise Software Solutions
HQ Location
Austin, TX
Twitter
@ignitetech
492 Twitter followers
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®
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