--- title: yellow.ai Reviews meta\_title: 'yellow.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 107 reviews by the users' company size, role or industry to find out how yellow.ai works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 107 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ### yellow.ai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **seamless Chatbot integrations** of yellow.ai, enhancing usability and support across multiple channels. [(11 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1552655&qs=pros-and-cons#reviews) Users appreciate the **multi-channel support and customization** of yellow.ai, enhancing their chatbot deployment experience. [(10 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1551929&qs=pros-and-cons#reviews) Users value the **easy-to-build chatbots** of yellow.ai, enhancing customer engagement with seamless integrations and 24/7 support. [(9 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1553082&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of yellow.ai, thanks to its simple setup and seamless integration with platforms. [(9 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1551553&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** capabilities of yellow.ai, enabling effortless chatbot deployment across various platforms. [(9 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1553067&qs=pros-and-cons#reviews) Users find the **steep learning curve** challenging, requiring significant time to master the platform effectively. [(7 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1551911&qs=pros-and-cons#reviews) Users note a significant **learning curve** when implementing Yellow.ai, particularly for those new to conversational AI technology. [(6 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1553037&qs=pros-and-cons#reviews) Users feel **AI limitations** hinder performance, needing better NLP and easier integrations for a smoother experience. [(3 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1550204&qs=pros-and-cons#reviews) Users find yellow.ai's platform **complex for newcomers** , needing significant technical knowledge for effective use and integrations. [(3 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1552402&qs=pros-and-cons#reviews) Users often face a **difficult implementation** process with Yellow.ai, struggling with integration and adaptation challenges. [(3 mentions)](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1550282&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of yellow.ai ##### 1. Integrations Users value the **seamless Chatbot integrations** of yellow.ai, enhancing usability and support across multiple channels. [ See 11 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1552655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive review of Yeallow-ai Chatbot" What do you like about yellow.ai? The chatbot realy live upto the word no code low code. Its intuitive interface guide user to build dynamic solutions efforlessly and implement it. The ![Adapa Chaitanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adapa Chaitanya M.") AM Adapa Chaitanya M. Enterprise (\> 1000 emp.) 5.0/5 "Yellow.ai Chatbot Developement platform" What do you like about yellow.ai? Very handy and easy to use, Implementing new features to your bot is just a click away, prefer this over other platforms for chatbot developement, int ##### 2. Chatbot Development Users appreciate the **multi-channel support and customization** of yellow.ai, enhancing their chatbot deployment experience. [ See 10 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1551929&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive review of Yeallow-ai Chatbot" What do you like about yellow.ai? The chatbot realy live upto the word no code low code. Its intuitive interface guide user to build dynamic solutions efforlessly and implement it. The ![Adapa Chaitanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adapa Chaitanya M.") AM Adapa Chaitanya M. Enterprise (\> 1000 emp.) 5.0/5 "Yellow.ai Chatbot Developement platform" What do you like about yellow.ai? Very handy and easy to use, Implementing new features to your bot is just a click away, prefer this over other platforms for chatbot developement, int ##### 3. Chatbots Users value the **easy-to-build chatbots** of yellow.ai, enhancing customer engagement with seamless integrations and 24/7 support. [ See 9 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1553082&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive review of Yeallow-ai Chatbot" What do you like about yellow.ai? The chatbot realy live upto the word no code low code. Its intuitive interface guide user to build dynamic solutions efforlessly and implement it. The ![Adapa Chaitanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adapa Chaitanya M.") AM Adapa Chaitanya M. Enterprise (\> 1000 emp.) 5.0/5 "Yellow.ai Chatbot Developement platform" What do you like about yellow.ai? Very handy and easy to use, Implementing new features to your bot is just a click away, prefer this over other platforms for chatbot developement, int ##### 4. Ease of Use Users appreciate the **ease of use** of yellow.ai, thanks to its simple setup and seamless integration with platforms. [ See 9 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1551553&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive review of Yeallow-ai Chatbot" What do you like about yellow.ai? The chatbot realy live upto the word no code low code. Its intuitive interface guide user to build dynamic solutions efforlessly and implement it. The ![Adapa Chaitanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adapa Chaitanya M.") AM Adapa Chaitanya M. Enterprise (\> 1000 emp.) 5.0/5 "Yellow.ai Chatbot Developement platform" What do you like about yellow.ai? Very handy and easy to use, Implementing new features to your bot is just a click away, prefer this over other platforms for chatbot developement, int ##### 5. Easy Integrations Users appreciate the **seamless integration** capabilities of yellow.ai, enabling effortless chatbot deployment across various platforms. [ See 9 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1553067&qs=pros-and-cons#reviews) See Related User Reviews ![Adapa Chaitanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adapa Chaitanya M.") AM Adapa Chaitanya M. Enterprise (\> 1000 emp.) 5.0/5 "Yellow.ai Chatbot Developement platform" What do you like about yellow.ai? Very handy and easy to use, Implementing new features to your bot is just a click away, prefer this over other platforms for chatbot developement, int ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Exploring the Pros and Cons of Yellow.ai: Likes and Considerations" What do you like about yellow.ai? Natural Language Processing (NLP): Yellow.ai employs advanced NLP algorithms to understand and respond to user inputs in a more human-like manner. ### 5 Cons or Disadvantages of yellow.ai ##### 1. Steep Learning Curve Users find the **steep learning curve** challenging, requiring significant time to master the platform effectively. [ See 7 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1551911&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Exploring the Pros and Cons of Yellow.ai: Likes and Considerations" What do you dislike about yellow.ai? Learning Curve: Implementing and configuring a conversational AI platform may have a learning curve for users who are new to the technology. Custom ![Sathya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sathya N.") SN Sathya N. Small-Business (50 or fewer emp.) 4.0/5 "A Game-Changer: Transforming Customer Engagement" What do you dislike about yellow.ai? The platform's pricing structure could be more transparent, and the learning curve for advanced customization may be steep for some users. ##### 2. Learning Curve Users note a significant **learning curve** when implementing Yellow.ai, particularly for those new to conversational AI technology. [ See 6 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1553037&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Exploring the Pros and Cons of Yellow.ai: Likes and Considerations" What do you dislike about yellow.ai? Learning Curve: Implementing and configuring a conversational AI platform may have a learning curve for users who are new to the technology. Custom ![Sathya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sathya N.") SN Sathya N. Small-Business (50 or fewer emp.) 4.0/5 "A Game-Changer: Transforming Customer Engagement" What do you dislike about yellow.ai? The platform's pricing structure could be more transparent, and the learning curve for advanced customization may be steep for some users. ##### 3. AI Limitations Users feel **AI limitations** hinder performance, needing better NLP and easier integrations for a smoother experience. [ See 3 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1550204&qs=pros-and-cons#reviews) See Related User Reviews ![John Epok P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Epok P.") JP John Epok P. Mid-Market (51-1000 emp.) 4.0/5 "Conversational Ai doing wonders on engagement and overall experience to our customers." What do you dislike about yellow.ai? Some components would require heavy lifting and deep knowledge on technical side i.e. integration with other CRM platforms. Analytics can be improved ![Puneet Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Puneet Y.") PY Puneet Y. Mid-Market (51-1000 emp.) 4.0/5 "AI powered bot maker for all businesses" What do you dislike about yellow.ai? The chatbots can be more learning based for non e-commerce businesses where it should scan a website to learn about the offerings and use that info fo ##### 4. Complexity Users find yellow.ai's platform **complex for newcomers** , needing significant technical knowledge for effective use and integrations. [ See 3 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1552402&qs=pros-and-cons#reviews) See Related User Reviews ![John Epok P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Epok P.") JP John Epok P. Mid-Market (51-1000 emp.) 4.0/5 "Conversational Ai doing wonders on engagement and overall experience to our customers." What do you dislike about yellow.ai? Some components would require heavy lifting and deep knowledge on technical side i.e. integration with other CRM platforms. Analytics can be improved ![Ganesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganesh K.") GK Ganesh K. Mid-Market (51-1000 emp.) 5.0/5 "Yellow.ai Review" What do you dislike about yellow.ai? Little complex for new users to get onboard on the platform. ##### 5. Difficult Implementation Users often face a **difficult implementation** process with Yellow.ai, struggling with integration and adaptation challenges. [ See 3 mentions ](https://www.g2.com/products/yellow-ai/reviews?filters%5Bsentiment_snippet%5D=1550282&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Exploring the Pros and Cons of Yellow.ai: Likes and Considerations" What do you dislike about yellow.ai? Learning Curve: Implementing and configuring a conversational AI platform may have a learning curve for users who are new to the technology. Custom ![himanshu j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "himanshu j.") HJ himanshu j. Small-Business (50 or fewer emp.) 5.0/5 "Yellow.AI: The best tool for all your Automated CRM Needs" What do you dislike about yellow.ai? Yellow.AI comes with pre-built tools, thus provides less customizations and takes more than usual time to build and integrate the specific needs basis ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Haptik](https://images.g2crowd.com/uploads/product/hd_favicon/054f15914357250874afab9147ab119c/haptik.svg "Haptik") Haptik 4.5/5(170) ](https://www.g2.com/products/haptik/reviews) [ ![Kore.AI](https://images.g2crowd.com/uploads/product/hd_favicon/a393abea50ebeb1acd100fe66ba5af81/kore-ai.svg "Kore.AI") Kore.AI 4.6/5(505) ](https://www.g2.com/products/kore-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/yellow-ai/competitors/alternatives) ![AVANI S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AVANI S.") AS AVANI S. Technical Consultant Mid-Market (51-1000 emp.) 10/1/2020 Guest users or non-business users of the software, not included in G2 scores. "Much needed and detailed path to use the serivce" 4.5/5 What do you like best about yellow.ai? The best part is building the flow of conversation usi g flow diagrams, and also using static clickbox functions to get the structure running in minutes Review collected by and hosted on G2.com. What do you dislike about yellow.ai? bot disfunctions multiple times , not a strong backend , when we try to add new features the bot gets chaotic, repeats the same journey again and again. also while writing cloud functions , the code self-erases if it has errors , would have been better if the code is there and later we can get back to debug it. journeys get wrongly matched. images in card part take too long to upload. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Need for automation and deep understanding of customers is a known problem and highly relevant today, with emergin technologies, yellow ai has provided easy integration and advances algorithm for NLP and nly this solving a major problem of efficiently handling and understanding customer's requests. Review collected by and hosted on G2.com. Show More 3/14/2026 Current UserValidated ReviewerSource: Organic ![Martin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin M.") MM Martin M. Director Owner Small-Business (50 or fewer emp.) 7/31/2026 "Atrocious Support Ruins the Experience" 1.5/5 What do you like best about yellow.ai? Nothing about it is good at all. The support is atrocious: it’s extremely difficult to contact them, and you can’t speak with anyone. They take ages to respond, and when they do, they don’t seem to understand your enquiry or your situation. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Everything, but mostly how bad the support is. It’s basically non-existent. When you have a problem, you’ll find out quickly—they simply don’t care about your situation. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? The automated information from their AI bot is damaging my business reputation, and they are unwilling to resolve it quickly. As a result, I’m afraid they haven’t solved anything. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Adapa Chaitanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adapa Chaitanya M.") AM Adapa Chaitanya M. Associate Enterprise (\> 1000 emp.) 11/8/2024 "Yellow.ai Chatbot Developement platform" 5/5 What do you like best about yellow.ai? Very handy and easy to use, Implementing new features to your bot is just a click away, prefer this over other platforms for chatbot developement, integration is pretty easy. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? nothing really to dislike about, everything is pretty good Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Yellow.ai is revolutionizing customer service and business operations by addressing several key challenges through its AI-powered platform. By automating routine customer service tasks with AI chatbots, it significantly reduces wait times and ensures quick, consistent support, enhancing overall customer satisfaction. This automation also helps businesses lower operational costs, allowing human agents to focus on more complex issues and improving productivity. The platform's natural language processing capabilities enable it to understand and respond to customer queries in a human-like manner, further personalizing the customer experience. Additionally, Yellow.ai's chatbots are available 24/7, providing round-the-clock support, which is particularly beneficial for businesses with a global customer base. The scalability of Yellow.ai's solutions means they can grow with your business, handling increasing volumes of customer interactions without compromising service quality. These benefits translate into more efficient and cost-effective customer service, happier customers, and a more productive team. Have you had any experiences with AI-powered customer service tools? Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BS Brandon S. Mid-Market (51-1000 emp.) 7/31/2024 "Horrible communication and Mis expectations" 0/5 What do you like best about yellow.ai? We still dont have a working product and its been almost 5 months Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Their communication is horrible, and they continually lie to keep you on the hook with false promises Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? They still need to deliver on their first promise. The first step was initially supposed to take six weeks to implement, but it has been almost five months, and still, we haven't implemented it. We were very excited to start working with them, expecting it to solve a lot of our current issues. However, our expectations have not been met. Despite multiple meetings with upper management and their promises to resolve issues, they have consistently failed to deliver on what was promised. We have been with them for over five months and have not had one successful implementation of the service. I recently sent them an email requesting help and asking for timelines and expectations, and only one of the implementation specialists responded; no one from upper management did. Unfortunately, their lack of communication and response has left me with zero confidence in their company. I highly recommend that you use a different company. Initial Sales Representative Patrick Yoon, is very busy signing up new users but has failed to provide us as a current user any value, I feel like Yellow.AI sold us on a program that isn’t fully functioning. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 2/21/2024 "Comprehensive review of Yeallow-ai Chatbot" 4.5/5 What do you like best about yellow.ai? The chatbot realy live upto the word no code low code. Its intuitive interface guide user to build dynamic solutions efforlessly and implement it. The 24/7 customer support help us with any queries and provide solution asap. The chatbot offers a breath of integration option makes it versatile. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? The product need to comeup with strong analytical module. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Our organization has a yellow-ai chatbot in place for sending transactional whatsapp messages, automated appointment booking flows and trained in handling FAQ's. Through this, we have improved our customer support 24/7 , increased lead generation, reduced our churn rates and it is cost-saving due to its scalability. Review collected by and hosted on G2.com. Show More 11/19/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 11/15/2023 "Exploring the Pros and Cons of Yellow.ai: Likes and Considerations" 4.5/5 What do you like best about yellow.ai? Natural Language Processing (NLP): Yellow.ai employs advanced NLP algorithms to understand and respond to user inputs in a more human-like manner. Multichannel Support: It allows businesses to deploy chatbots across various channels, such as websites, messaging apps, and more, providing a seamless customer experience. Integration Capabilities: Yellow.ai can integrate with other business systems and applications, allowing for a more cohesive and streamlined workflow. Analytics and Insights: The platform often includes analytics tools to track and analyze user interactions, enabling businesses to make data-driven improvements to their conversational interfaces. Scalability: Yellow.ai is designed to scale, making it suitable for businesses of various sizes and industries. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Learning Curve: Implementing and configuring a conversational AI platform may have a learning curve for users who are new to the technology. Customization Challenges: Users might find certain limitations in terms of customization, depending on their specific use cases and requirements. Integration Complexity: While Yellow.ai offers integration capabilities, some users may find integration with existing systems or databases to be complex or time-consuming. Cost: The pricing structure of AI platforms can sometimes be a concern, especially for smaller businesses or startups with budget constraints. Ongoing Maintenance: Like any technology, ongoing maintenance and updates are necessary. Users may find managing and updating conversational models or addressing technical issues to require effort and resources. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Enhancing Customer Engagement: Yellow.ai enables businesses to build interactive and dynamic chatbots and virtual assistants, improving customer engagement on websites, messaging apps, and other channels. 24/7 Availability: Automated chatbots created with Yellow.ai can provide round-the-clock assistance, ensuring that customers can get information or support at any time, leading to improved customer satisfaction. Efficient Customer Support: By handling routine queries and tasks, Yellow.ai allows human agents to focus on more complex issues, making customer support processes more efficient. Multichannel Presence: Businesses can use Yellow.ai to deploy chatbots across various communication channels, creating a consistent and seamless experience for users. Data-driven Insights: The platform offers analytics and reporting tools, providing valuable insights into user interactions. This data can be used to make informed decisions and optimize the conversational experience. Automation of Repetitive Tasks: Yellow.ai can automate repetitive tasks, reducing manual workload and allowing employees to concentrate on more strategic and value-added activities. Scalability: The platform is designed to scale, accommodating the growing needs of businesses as they expand their digital presence and customer interactions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ronson G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronson G.") RG Ronson G. AVP - Marketing Communications at Nuvama Wealth Mid-Market (51-1000 emp.) 11/12/2023 "Good product with average support system" 1/5 What do you like best about yellow.ai? We have 2 BOTs created via Yellow ai and its really good Review collected by and hosted on G2.com. What do you dislike about yellow.ai? The service is average. We have to raise all issues on emails in order to get a resolution. Post onboarding the service levs drop. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Currently no. Review collected by and hosted on G2.com. Show More 5/20/2024 Validated ReviewerIncentivizedSource: G2 invite ![Shubham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham G.") SG Shubham G. Senior Sales Development Mid-Market (51-1000 emp.) 11/1/2023 "Changing the way customers interact with brands!" 5/5 What do you like best about yellow.ai? What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? Nothing at the moment, I use Yellow AI and I have no complaints. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? Before yellow AI, we were facing problems with the customer support and relevant communications. But after yellow AI I am very thrilled to say that we have mitigated this problem and we can cater to a huge number of customers con-currently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 2/22/2024 "The chat bot is great! we can reach 95% deflection rates!" 5/5 What do you like best about yellow.ai? The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis! Review collected by and hosted on G2.com. What do you dislike about yellow.ai? The turnover of staff handling our account keeps changing! changing means we need to re-explain again our needs! Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? We need chat bot that can support our goals: One-stop-soltion! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Puneet Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Puneet Y.") PY Puneet Y. Senior Manager Mid-Market (51-1000 emp.) 5/26/2023 "AI powered bot maker for all businesses" 4/5 What do you like best about yellow.ai? The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like e-commerce. With the chats being human like its a human-like experience for the customers without the extra cost in hiring a support team. support for both website and whatsapp makes it a versatile all in 1 tool for both channels. Review collected by and hosted on G2.com. What do you dislike about yellow.ai? The chatbots can be more learning based for non e-commerce businesses where it should scan a website to learn about the offerings and use that info for visitors who just want information on the services offered. Review collected by and hosted on G2.com. What problems is yellow.ai solving and how is that benefiting you? The problem of high cost of human chat support can be reduced with ai powered chatbot, integrated chat for both whatsapp and website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Live Chat](https://www.g2.com/categories/live-chat)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Live Chat](https://www.g2.com/categories/live-chat)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents)[Bot Platforms](https://www.g2.com/categories/bot-platforms)[Player Support Platforms](https://www.g2.com/categories/player-support-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which AP software offers the fastest invoice processing?](https://www.g2.com/discussions/which-ap-software-offers-the-fastest-invoice-processing)[Best-reviewed managed detection and response software](https://www.g2.com/discussions/best-reviewed-managed-detection-and-response-software)[What on-premise data integration solutions offer a no-code workflow builder that lets data engineers handle complex transformations without writing custom SQL for every pipeline?](https://www.g2.com/discussions/on-premise-data-integration-what-on-premise-data-integration-solutions-offer-a-no-code-workflow-builder-that-lets-data-engineers) [What's the top-rated voice control app for office productivity](https://www.g2.com/discussions/what-s-the-top-rated-voice-control-app-for-office-productivity)[Which academic advising solutions are most reliable based on reviews from clinical coordinators managing rotations?](https://www.g2.com/discussions/which-academic-advising-solutions-are-most-reliable-based-on-reviews-from-clinical-coordinators-managing-rotations)[Pros and Cons Details](https://www.g2.com/products/yellow-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)