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Bot Platforms reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Bot Platforms Software for Small Businesses

    Products classified in the overall Bot Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Bot Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Bot Platforms category.

    In addition to qualifying for inclusion in the Bot Platforms Software category, to qualify for inclusion in the Small Business Bot Platforms Software category, a product must have at least 10 reviews left by a reviewer from a small business.

    Top 10 Bot Platforms Software for Small Businesses

    • ManyChat
    • IBM Watson Assistant
    • TARS
    • Yellow Messenger Platform
    • Rulai
    • Lex
    • Chatfuel
    • VoiceFront
    • Google Cloud Dialogflow
    • Odus

    Compare Small Business Bot Platforms Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (104)4.6 out of 5
    Entry Level Price:$0

    ManyChat is the #1 platform for Chat Marketing in the world. Starting in 2016, ManyChat has been used by hundreds of thousands of businesses worldwide for automating their Facebook Messenger Experience for their FB pages. With the ability to send SMS and Email now directly through ManyChat, businesses can create full automation sequences and reach their customers across multiple platforms. This is what Chat Marketing is and what ManyChat is.

    (163)4.4 out of 5
    Optimized for quick response
    Entry Level Price:Free

    Watson Assistant is a conversation AI platform that helps you provide customers with fast, straightforward and accurate answers to their questions, across any application, device or channel. By automating responses to common inquiries, Watson Assistant reduces the burden on your agents and the risk of disruption during peak times. This lets your agents focus on complex use cases – not repetitive responses – and helps customers resolve issues through web chat, messaging or voice day or night. Mo

    (109)4.7 out of 5

    Tars is a chatbot platform that allows you to build conversational workflow to talk to users clicking on your PPC/Paid campaigns. Tars web-based chatbots replace your static landing pages (forms) to give your users a conversational post-click experience and help you get 2x-3x higher conversion rates.

    (49)4.5 out of 5

    Yellow Messenger is positioned for enterprises with large customer/employee base, who need to automate their internal/external communication, and want a consolidated enterprise virtual assistant strategy; Yellow Messenger is a conversational AI platform that builds virtual assistants at scale, to positively impact CSAT, NPS, Revenue growth and Savings. Unlike DIY/vertical chatbot solutions, our platform is for an enterprise looking to scale efficiency in one to many areas of business.

    (69)4.5 out of 5
    Optimized for quick response

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart - Action Oriented - Fast Learner - Extensible. -

    (28)4.3 out of 5

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amaz

    (20)4.5 out of 5

    Chatfuel is the leading no-code chatbot platform for Facebook, Instagram, and Messenger. Generate leads, personalize sales, and answer FAQ's with Chatfuel. Build your bot now:

    (10)4.9 out of 5

    Voicefront is a SaaS platform for e-commerce merchants, which uses proprietary conversational AI technology, to enable merchants to have their own voice store, and sell their products via voice, using device virtual assistants such as: Alexa and Google Assistant

    (37)4.3 out of 5

    Google Cloud Dialogflow is an end-to-end development suite for building conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

    (15)3.8 out of 5

    Odus™ allows people to create human-like chatbots and fully automated customer support and service. Own AI technology with an understanding of the context of the dialogue makes it possible to create flexible dialog flows using visual Dialog Builder. Odus is a cross-platform solution that works with Messenger, WhatsApp Business API, Telegram, Viber. Also, you can use Widget, Landing Bot or connect Odus to your system via Chat API. Now chatbot can become a full-fledged employee of your company

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    Check out the G2 Grid® for the top Bot Platforms Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    High Performers
    IBM Watson Assistant
    Google Cloud Dialogflow
    Yellow Messenger Platform
    Market Presence