2026 Best Software Awards are here!See the list

Best Bot Platforms for Small Business

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Bot Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Bot Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Bot Platforms category.

In addition to qualifying for inclusion in the Bot Platforms category, to qualify for inclusion in the Small Business Bot Platforms category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Small-Business
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Small-Business
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

31 Listings in Small Business Bot Platforms Available

  • Sort By:
    G2 Score
IBM watsonx Orchestrate
(383)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM watsonx Orchestrate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    61
    Easy Integrations
    31
    Automation
    29
    AI Integration
    28
    Integrations
    24
    Cons
    Learning Curve
    22
    Complexity
    17
    Integration Issues
    13
    Missing Features
    12
    Expensive
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM watsonx Orchestrate features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.8
    8.1
    Quality of Support
    Average: 8.7
    8.4
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 37% Small-Business
IBM watsonx Orchestrate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Easy Integrations
31
Automation
29
AI Integration
28
Integrations
24
Cons
Learning Curve
22
Complexity
17
Integration Issues
13
Missing Features
12
Expensive
11
View All Pros and Cons
IBM watsonx Orchestrate features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.8
8.1
Quality of Support
Average: 8.7
8.4
AI Text Generation
Average: 8.5
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,873 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Microsoft Copilot Studio
(140)4.4 out of 5
View top Consulting Services for Microsoft Copilot Studio
Save to My Lists
Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By levera

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Small-Business
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Copilot Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Easy Integrations
    20
    Easy Setup
    14
    Automation
    13
    Easy Implementation
    13
    Cons
    Expensive
    9
    Learning Curve
    9
    Limited Customization
    8
    Complex Workflows
    7
    Missing Features
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Copilot Studio features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.8
    8.2
    Quality of Support
    Average: 8.7
    8.1
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,090,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By levera

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Small-Business
  • 31% Enterprise
Microsoft Copilot Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Easy Integrations
20
Easy Setup
14
Automation
13
Easy Implementation
13
Cons
Expensive
9
Learning Curve
9
Limited Customization
8
Complex Workflows
7
Missing Features
7
View All Pros and Cons
Microsoft Copilot Studio features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.8
8.2
Quality of Support
Average: 8.7
8.1
AI Text Generation
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,090,375 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
Botpress
(460)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Bot Platforms software
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is a leading AI platform built for creating and deploying autonomous AI agents at scale. Headquartered in Montreal and trusted by teams in over 190 countries, Botpress gives organizations the

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 74% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a digital product that offers a platform for creating AI chatbots with high flexibility, scalability, and strong integration support.
    • Reviewers appreciate the user-friendly studio, the ability to create bots without a tech background, the wide variety of customization options, and the budget-friendly nature of the product.
    • Users experienced issues with outdated documentation, confusing settings, and a lack of in-depth support for building code inside the studio.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botpress Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    187
    Features
    117
    Integrations
    108
    Easy Integrations
    101
    Intuitive
    93
    Cons
    Learning Curve
    84
    Missing Features
    47
    Limited Features
    46
    Steep Learning Curve
    42
    Poor Documentation
    35
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botpress features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.8
    8.0
    Quality of Support
    Average: 8.7
    8.4
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is a leading AI platform built for creating and deploying autonomous AI agents at scale. Headquartered in Montreal and trusted by teams in over 190 countries, Botpress gives organizations the

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 74% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a digital product that offers a platform for creating AI chatbots with high flexibility, scalability, and strong integration support.
  • Reviewers appreciate the user-friendly studio, the ability to create bots without a tech background, the wide variety of customization options, and the budget-friendly nature of the product.
  • Users experienced issues with outdated documentation, confusing settings, and a lack of in-depth support for building code inside the studio.
Botpress Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
187
Features
117
Integrations
108
Easy Integrations
101
Intuitive
93
Cons
Learning Curve
84
Missing Features
47
Limited Features
46
Steep Learning Curve
42
Poor Documentation
35
View All Pros and Cons
Botpress features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.8
8.0
Quality of Support
Average: 8.7
8.4
AI Text Generation
Average: 8.5
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,649 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
Voiceflow
(109)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Bot Platforms software
View top Consulting Services for Voiceflow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub,

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Voiceflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    88
    Features
    66
    Easy Integrations
    46
    Customer Support
    41
    Integrations
    41
    Cons
    Missing Features
    25
    Usage Limitations
    24
    Integration Issues
    21
    Limited Features
    21
    Complexity
    17
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Voiceflow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    8.7
    Quality of Support
    Average: 8.7
    8.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Voiceflow
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub,

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 16% Mid-Market
Voiceflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
88
Features
66
Easy Integrations
46
Customer Support
41
Integrations
41
Cons
Missing Features
25
Usage Limitations
24
Integration Issues
21
Limited Features
21
Complexity
17
View All Pros and Cons
Voiceflow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.8
8.7
Quality of Support
Average: 8.7
8.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Voiceflow
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
Lindy
(170)4.9 out of 5
13th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 79% Small-Business
    • 5% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Lindy is an AI tool that assists in creating digital products, automating tasks, and generating content.
    • Reviewers like Lindy's user-friendly interface, quick setup, and its ability to integrate with other apps, which enhances their workflow and saves time.
    • Users reported concerns about Lindy's handling of user data and billing, with instances of being charged after account deletion, raising questions about its data security practices.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lindy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Automation
    56
    Intuitive
    44
    Easy Setup
    41
    Time-saving
    41
    Cons
    Expensive
    42
    High Subscription Cost
    35
    Learning Curve
    21
    Limited Features
    14
    AI Inaccuracy
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lindy features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    8.9
    Quality of Support
    Average: 8.7
    8.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lindy
    Year Founded
    2023
    HQ Location
    San Francisco, California, United States
    Twitter
    @getlindy
    23,601 Twitter followers
    LinkedIn® Page
    fr.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 79% Small-Business
  • 5% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Lindy is an AI tool that assists in creating digital products, automating tasks, and generating content.
  • Reviewers like Lindy's user-friendly interface, quick setup, and its ability to integrate with other apps, which enhances their workflow and saves time.
  • Users reported concerns about Lindy's handling of user data and billing, with instances of being charged after account deletion, raising questions about its data security practices.
Lindy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Automation
56
Intuitive
44
Easy Setup
41
Time-saving
41
Cons
Expensive
42
High Subscription Cost
35
Learning Curve
21
Limited Features
14
AI Inaccuracy
9
View All Pros and Cons
Lindy features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
8.9
Quality of Support
Average: 8.7
8.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Lindy
Year Founded
2023
HQ Location
San Francisco, California, United States
Twitter
@getlindy
23,601 Twitter followers
LinkedIn® Page
fr.linkedin.com
66 employees on LinkedIn®
Google Cloud Dialogflow
(136)4.4 out of 5
View top Consulting Services for Google Cloud Dialogflow
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Dialogflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Features
    11
    Intuitive
    11
    NLP Capabilities
    11
    Easy Setup
    10
    Cons
    Cost
    6
    Expensive
    6
    Feature Complexity
    5
    Improvement Needed
    5
    Learning Curve
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Dialogflow features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.8
    8.4
    Quality of Support
    Average: 8.7
    8.6
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,701,494 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Small-Business
  • 35% Enterprise
Google Cloud Dialogflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Features
11
Intuitive
11
NLP Capabilities
11
Easy Setup
10
Cons
Cost
6
Expensive
6
Feature Complexity
5
Improvement Needed
5
Learning Curve
4
View All Pros and Cons
Google Cloud Dialogflow features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.8
8.4
Quality of Support
Average: 8.7
8.6
AI Text Generation
Average: 8.5
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,701,494 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Rep AI
(59)4.9 out of 5
4th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REP AI is a cutting-edge plug-and-play solution specifically designed to enhance customer engagement for e-commerce businesses. This innovative software seamlessly integrates with Shopify, allowing it

    Users
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rep AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    13
    Customer Engagement
    10
    AI Integration
    8
    Sales Improvement
    6
    Customer Success
    5
    Cons
    Expensive
    2
    Poor Customer Support
    2
    Limited Customization
    1
    Notification Issues
    1
    Understanding Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rep AI features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.7
    9.2
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rep AI
    Company Website
    Year Founded
    2020
    HQ Location
    United States
    Twitter
    @TeamRepAI
    286 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REP AI is a cutting-edge plug-and-play solution specifically designed to enhance customer engagement for e-commerce businesses. This innovative software seamlessly integrates with Shopify, allowing it

Users
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
Rep AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
13
Customer Engagement
10
AI Integration
8
Sales Improvement
6
Customer Success
5
Cons
Expensive
2
Poor Customer Support
2
Limited Customization
1
Notification Issues
1
Understanding Issues
1
View All Pros and Cons
Rep AI features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.7
9.2
AI Text Generation
Average: 8.5
Seller Details
Seller
Rep AI
Company Website
Year Founded
2020
HQ Location
United States
Twitter
@TeamRepAI
286 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Twixor
(92)4.8 out of 5
6th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

    Users
    • Conference Producer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Twixor is an AI-powered automation and omnichannel messaging platform that simplifies customer interactions and manages routine queries and tasks.
    • Reviewers like Twixor's ability to streamline complex processes, provide consistent responses across various platforms, and integrate seamlessly with CRM, helpdesk software, and email marketing tools, enhancing customer satisfaction and operational efficiency.
    • Reviewers experienced challenges with Twixor's complex initial setup, occasional slow system performance with high message volumes, and the need for developer support for advanced customizations and scalability for high-volume messaging.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Twixor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    41
    Automation
    34
    Efficiency
    30
    Artificial Intelligence
    28
    Cons
    Learning Curve
    25
    Steep Learning Curve
    14
    Difficult Learning
    13
    Limited Customization
    13
    Integration Issues
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twixor features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.7
    8.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twixor
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

Users
  • Conference Producer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Twixor is an AI-powered automation and omnichannel messaging platform that simplifies customer interactions and manages routine queries and tasks.
  • Reviewers like Twixor's ability to streamline complex processes, provide consistent responses across various platforms, and integrate seamlessly with CRM, helpdesk software, and email marketing tools, enhancing customer satisfaction and operational efficiency.
  • Reviewers experienced challenges with Twixor's complex initial setup, occasional slow system performance with high message volumes, and the need for developer support for advanced customizations and scalability for high-volume messaging.
Twixor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
41
Automation
34
Efficiency
30
Artificial Intelligence
28
Cons
Learning Curve
25
Steep Learning Curve
14
Difficult Learning
13
Limited Customization
13
Integration Issues
9
View All Pros and Cons
Twixor features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.5
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 8.7
8.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Twixor
Company Website
Year Founded
2019
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Chatbase
(13)4.7 out of 5
8th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbase is an AI agent platform that lets you train agents on your website and/or data documents. Deploy the agent across all your channels ( Website, Shopify, Email, Whatsapp, Instagram, FB messenge

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 15% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatbase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Bot Customization
    3
    Integrations
    3
    Automation
    2
    Chatbot Development
    2
    Cons
    Expensive
    2
    Limited Customization
    2
    Chatbot Limitations
    1
    Cost
    1
    Dashboard Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbase features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    8.5
    Quality of Support
    Average: 8.7
    8.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatbase
    Year Founded
    2023
    HQ Location
    Toronto, CA
    Twitter
    @chatbase_co
    675 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbase is an AI agent platform that lets you train agents on your website and/or data documents. Deploy the agent across all your channels ( Website, Shopify, Email, Whatsapp, Instagram, FB messenge

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 15% Enterprise
Chatbase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Bot Customization
3
Integrations
3
Automation
2
Chatbot Development
2
Cons
Expensive
2
Limited Customization
2
Chatbot Limitations
1
Cost
1
Dashboard Issues
1
View All Pros and Cons
Chatbase features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
8.5
Quality of Support
Average: 8.7
8.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Chatbase
Year Founded
2023
HQ Location
Toronto, CA
Twitter
@chatbase_co
675 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
BotSpace
(37)4.8 out of 5
3rd Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BotSpace is a platform designed for enterprise level chatbot deployment, supporting multi-platform automation and operational efficiency enhancement.
    • Reviewers frequently mention the platform's strong feature set, quick and easy setup of integrations, responsive customer support, and its intuitive, user-friendly design.
    • Users reported occasional bugs, restrictions with Meta, a need for improvement in the template design tool, expensive plans for startups or low-volume users, and a lack of qualification in the chat support team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BotSpace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    8
    Automation
    7
    Easy Integrations
    6
    User Interface
    6
    Cons
    Cost
    3
    Expensive
    3
    Delayed Response
    2
    Poor Customer Support
    2
    Time Delays
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BotSpace features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotSpace
    Year Founded
    2017
    HQ Location
    Pune, Maharashtra
    Twitter
    @botspaceHQ
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

Users
No information available
Industries
  • Computer Software
Market Segment
  • 70% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BotSpace is a platform designed for enterprise level chatbot deployment, supporting multi-platform automation and operational efficiency enhancement.
  • Reviewers frequently mention the platform's strong feature set, quick and easy setup of integrations, responsive customer support, and its intuitive, user-friendly design.
  • Users reported occasional bugs, restrictions with Meta, a need for improvement in the template design tool, expensive plans for startups or low-volume users, and a lack of qualification in the chat support team.
BotSpace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
8
Automation
7
Easy Integrations
6
User Interface
6
Cons
Cost
3
Expensive
3
Delayed Response
2
Poor Customer Support
2
Time Delays
2
View All Pros and Cons
BotSpace features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.6
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.5
Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
54 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
TARS
(171)4.6 out of 5
15th Easiest To Use in Bot Platforms software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    2
    Customer Support
    2
    Ease of Use
    2
    Easy Creation
    2
    Helpful
    2
    Cons
    Limited Reporting
    2
    Challenging Reporting
    1
    Data Analytics Issues
    1
    Inadequate Reporting
    1
    Limited Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    759 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
2
Customer Support
2
Ease of Use
2
Easy Creation
2
Helpful
2
Cons
Limited Reporting
2
Challenging Reporting
1
Data Analytics Issues
1
Inadequate Reporting
1
Limited Features
1
View All Pros and Cons
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
759 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Amazon Lex
(38)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 39% Enterprise
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Lex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.8
    8.7
    Quality of Support
    Average: 8.7
    7.8
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,994 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 39% Enterprise
  • 32% Small-Business
Amazon Lex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.8
8.7
Quality of Support
Average: 8.7
7.8
AI Text Generation
Average: 8.5
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,994 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Gallabox
(168)4.6 out of 5
Save to My Lists
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
    • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
    • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gallabox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Customer Support
    57
    Helpful
    38
    Staff Support
    31
    Features
    26
    Cons
    Missing Features
    14
    Learning Curve
    11
    Integration Issues
    8
    Limited Features
    8
    Poor Customer Support
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gallabox features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.7
    8.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    144 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
  • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
  • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
Gallabox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Customer Support
57
Helpful
38
Staff Support
31
Features
26
Cons
Missing Features
14
Learning Curve
11
Integration Issues
8
Limited Features
8
Poor Customer Support
8
View All Pros and Cons
Gallabox features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.7
8.7
AI Text Generation
Average: 8.5
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
144 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Qualified
(1,428)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Bot Platforms software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Marketing Operations Manager
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is a product that offers AI SDR capabilities, 24/7 coverage, and efficient conversion of inbound demand.
    • Reviewers appreciate the user-friendly platform, easy implementation, and exceptional customer service, along with the ability to engage and qualify leads around the clock.
    • Reviewers mentioned challenges with integrating the platform with existing tech stacks, difficulties in navigating certain features, and a lack of intuitiveness in some areas.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    293
    Helpful
    268
    Ease of Use
    228
    Features
    223
    Customer Service
    214
    Cons
    Learning Curve
    89
    Missing Features
    81
    Steep Learning Curve
    50
    Complexity
    41
    Limited Customization
    38
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    9.9
    Quality of Support
    Average: 8.7
    9.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualified.com
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    703 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    310 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Marketing Operations Manager
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is a product that offers AI SDR capabilities, 24/7 coverage, and efficient conversion of inbound demand.
  • Reviewers appreciate the user-friendly platform, easy implementation, and exceptional customer service, along with the ability to engage and qualify leads around the clock.
  • Reviewers mentioned challenges with integrating the platform with existing tech stacks, difficulties in navigating certain features, and a lack of intuitiveness in some areas.
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
293
Helpful
268
Ease of Use
228
Features
223
Customer Service
214
Cons
Learning Curve
89
Missing Features
81
Steep Learning Curve
50
Complexity
41
Limited Customization
38
View All Pros and Cons
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.8
9.9
Quality of Support
Average: 8.7
9.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Qualified.com
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
703 Twitter followers
LinkedIn® Page
www.linkedin.com
310 employees on LinkedIn®
Haptik
(167)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

    Users
    • Product Manager
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Haptik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Helpful
    27
    Features
    26
    Customer Support
    22
    Efficiency
    13
    Cons
    Missing Features
    10
    AI Limitations
    7
    Limited Features
    7
    Complexity
    6
    Delays
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Haptik features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.7
    6.8
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    5,984 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    305 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

Users
  • Product Manager
Industries
  • Insurance
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 29% Enterprise
Haptik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Helpful
27
Features
26
Customer Support
22
Efficiency
13
Cons
Missing Features
10
AI Limitations
7
Limited Features
7
Complexity
6
Delays
6
View All Pros and Cons
Haptik features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.7
6.8
AI Text Generation
Average: 8.5
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
5,984 Twitter followers
LinkedIn® Page
www.linkedin.com
305 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

31 Listings in Small Business Bot Platforms Available

  • Sort By:
    G2 Score

Recommended For You

Heap
Mixpanel
Fullstory
Glassbox
Mouseflow