WotNot Reviews & Product Details

WotNot is very easy to use and helps us build chatbots quickly without heavy development. The flow builder is intuitive, the platform is stable, and it supports practical integrations. It significantly reduced the time needed to deploy conversational experiences and iterate based on feedback. Review collected by and hosted on G2.com.

Some advanced customization requires more flexibility, and a few integrations could be improved with deeper native support. Also, more detailed analytics and reporting options would be helpful for tracking user journeys and conversion performance. Review collected by and hosted on G2.com.

Bot Builder combined with AI Agents and real-time API calling. The automation feature is great as well to capture insights. Live chat integration makes it easy to blend automation with human. Support tickets are handled promptly and resolved efficiently Review collected by and hosted on G2.com.

A few features we needed took time to mature. Voice bot support with Indian numbers, SDK-based chatbot integration, and occasional automation workflows stopping midway were challenges. However, the team was responsive and actively worked on improvements. Review collected by and hosted on G2.com.

We’ve been using WotNot as the chat interface layer for a custom AI-powered ecommerce assistant, and overall it’s been a solid platform. The visual bot builder is intuitive and easy for non-technical teammates to manage basic flows and copy changes. Live chat + human handoff is reliable and straightforward to configure. Webhook/API integrations are the strongest part of the platform — they make it possible to plug WotNot into a custom backend and external AI logic, which is critical for advanced use cases. Review collected by and hosted on G2.com.

The documentation could be improved. Sometimes the chatbot hangs due to an error, and it can be hard to debug. Review collected by and hosted on G2.com.

Wotnot is exactly the partner you need for this kind of tool. They helped us build the service with many integrations and even took meetings with all integration partners and helped fix mistakes we made in our own integration tool. Review collected by and hosted on G2.com.

When understanding the limitations of a chat bot, there is no real critiques here. Review collected by and hosted on G2.com.

The best thing about WotNot is how seamlessly the WotNot platform integrates with our tools. Their support team is also incredibly responsive and always ready to resolve any queries we have. Review collected by and hosted on G2.com.

The bot builder tool could use some improvements, as it occasionally lags. Additionally, there is currently no option to integrate our own AI agent as a plugin, which is a limitation. Review collected by and hosted on G2.com.

Very User Friendly Platform, even a layman can build and deploy the chatbot without facing any difficulties. Integration may take time but most of the features are easy to understand. Review collected by and hosted on G2.com.

Integrations may take time and regular updates about the product. Review collected by and hosted on G2.com.

The ease of use in getting started. It doesn't take much to build a knowledgebase and deploy a simple solution. Review collected by and hosted on G2.com.

File size restrictions were initially an issue however the team worked to identify and provide a solution. Review collected by and hosted on G2.com.

In my experience, the support team and the user interface are the best. Review collected by and hosted on G2.com.

I would like to be able to test out multiple different models at once to see how well they perform and I would like to have access to more Gemini models. Review collected by and hosted on G2.com.

We were looking for a WhatsApp chatbot solution that can also be scaled on Facebook or on our website. We wanted a solution that can easily be integrated with our database, something that is easy for anyone to set up and manage, without a consistent dev support. The combo between WotNot's features and WhatsApp flows was the winner for us. Take this and add an extraordinary customer support, super proactive and helpful and you get a really good customer experience. We're very happy about our experience with WotNot and we hope that the bot will bring a lot of benefits to our users. Review collected by and hosted on G2.com.

We've had some issues with connecting WotNot with the WhatsApp API, but we had an amazing customer support experience and fixed everything on a call. Review collected by and hosted on G2.com.

The bot is really easy to set up even though it has a lot of options and integrations.

The customer team support was great, before, during and after implementation.

WotNot was just what we were looking for and it delivered!

We really needed a feature that the app didn't have but when we explained it to the sales team they got is in contact with the developers team and they were able to add this feature with no extra cost. Review collected by and hosted on G2.com.

Nothing to dislike so far it's been great! Review collected by and hosted on G2.com.