SAP Conversational AI Reviews & Product Details

The user interface of SAP Conversational AI is very simple to use and developers can easily use it to develop the bot. The application has documented all of the options in it so that users can use them. Building chatbots is very intuitive and it can be implemented in various channels without the need to know detailed coding. One of the greatest machine learning models for customer support, SAP Conversational AI includes a number of characteristics that can help it engage with users. Review collected by and hosted on G2.com.

It's a good app for developing bots and has great technology documentation that's easy to understand, but deep and detailed debugging can be difficult at times; of course, there are debugging tools available, but trying to track down one bot interaction among thousands can be difficult from the frontend. Review collected by and hosted on G2.com.

SAP Conversational AI platform delivers everything in one place, such as FAQs, dialog management, alerts, webhooks capabilities, event settings, and a plethora of channels to interface with. Further connections such as web SDK and botkit are highly beneficial in improving user experience, and bot UI and smart assist are cutting-edge concepts. They have excellent emotional regulation and, more importantly, support channels. SAP Conversational AI covers nearly all channels, including online, whatsapp, message, slack, and others. I enjoy the SAP Conversational AI interface since the construction cycle allows me to observe and test the built bot at the same time. Review collected by and hosted on G2.com.

Sometimes the training of the expressions takes more than 20-30 minutes, occasionally the Bot in the stores doesn't function, such as the content variables or the env variables, and sometimes it hasn't been done for some languages. Smart help now better supports local accents, I'd want to see new capabilities, such as database integration with AWS or Azure, so that users may have their data in the cloud and in a more safe location. Review collected by and hosted on G2.com.

SAP Conversational AI platform allows you to construct a chatbot with very little coding experience; there is documentation for each stage that is easy to read and use; SAP Conversational AI offers several integrations or supports integrations with many services; and it is extensible. It features a robust multi-engine NLP that is rather straightforward to use for non-experts in hard ML&NLP. The SAP Conversational AI platform offers a comprehensive number of communication channels that allow the bots to be exposed in the appropriate mode and customized as needed. The developer experience is fantastic, owing to easy learning and thorough documentation, and the provider introduces new features (such as new monitoring capability), which stimulates enthusiasm. Review collected by and hosted on G2.com.

More business use cases leveraging AI solutions, ML capabilities for RPA automation, and business demands are still needed, just as digital humans contact center technology is stacking up. Minor defects may exist in the platform, and developers may encounter certain abnormalities during development (activities may go dead or fail to function as planned, necessitating reverting to prior versions using a version control system on rare instances), In general, the potential drawbacks are minor in comparison to the benefits. Review collected by and hosted on G2.com.

SAP Conversational AI is a platform that allows you to quickly activate a chatbot and easily deploy it to multiple channels, using its conversation builder, you can build Dialogflow using dialog messages. The SAP Conversational AI platform is one of the best chatbot building websites no code, so it helps us to learn how to create a chatbot without any coding knowledge, the training sessions are very helpful for newbies, and there are many features that can be explored and we can use. Review collected by and hosted on G2.com.

During development, one may encounter delays and glitches, necessitating revision, moreover, several subjects in the guide, such as integrating the chatbot in WhatsApp, may not function properly. There is no agent workspace in SAP Conversational AI, which is the largest disadvantage for me because if we ship the project, we need an agent workspace so that I can work more efficiently on it and avoid the requirement for a third-party website. Review collected by and hosted on G2.com.

The SAP Conversational AI platform is simple to use and allows for the rapid development of chatbot and conversational platform applications, the user interface is quite advanced in terms of design flow, knowledge base, and integration. I appreciate how we can easily extract FAQs from other external websites using the knowledge graph, and how the dialog tasks will be easy to observe the established task flow. I appreciate that you can simply make a chatbot without coding, and that there are various templates accessible in the shop to assist me in creating a bot with no work, and that the smart bot function is quite useful. Review collected by and hosted on G2.com.

The website sometimes takes longer to load the content, additional content videos should be provided on YouTube for easier deployment of the chatbot's many features, I require additional templates based on a specific category. There is just one workstation available, it would be ideal if a function to add additional workspace and a bot demo were included, I'd want to see a better approach to combine teams and the whiteboard while developing a solution. Because most conversational teams are distributed, native integrations like those found in other collaboration applications would be ideal. Review collected by and hosted on G2.com.

SAP Conversational AI is an revolutionary product in SAP ecosystem for creating a smart Apps. The best part is you can start creatign the same using BTP and it will take very less time to learn this. Unlike others SAP has provided a great use case options where you can start building the conversational apps without much coding. Review collected by and hosted on G2.com.

SAP Conversational AI is currently in the initail phase and need few more enhancements. One thing i dislike about it is complexity to integrate and work with non SAP systems. For debugging options also can be added for the ease of the developer. Review collected by and hosted on G2.com.

SAP conversational AI is a powerful platform for building intelligent chatbots that can help business improve customer engagement, repetitive tasks and increase operational efficiency.this platform leverages machine learning and NLP technologies to enable chatbots. Review collected by and hosted on G2.com.

Some times there may be some challenges or limitations associated with using SAP conversational AI.this platform provides a range of pre built templates and connecters, may be some of the businesses wants to custom development to achieve the level of functionality at that time they need to invest more in this. Review collected by and hosted on G2.com.

The chatbot is highly customisable and rich in features. AI chatbots increase customer engagement and the efficiency of day-to-day business. It is easily accessible, and the bot interaction is also simple. Compared to its peers, it has cost benefits and is more value for money. Review collected by and hosted on G2.com.

The learning materials could be more improvised, which could help onboard the new users to the SAP ecosystem. Some of the functionalities can also be added or integrated with the chatbot to make it more enhanced. Customer support for the product could be better. Review collected by and hosted on G2.com.

SAP Conversational AI has a user friendly and intuitive making it easy to use even for the non tech users.

The natural language processing engine makes it more natural to converse with.

The platform provides detailed analytics and insights into chatbot performance. This allows businesses to optimize and improve the chatbot over time. Review collected by and hosted on G2.com.

SAP conversational AI platform supports limited number of languages currently. This may be a disadvantage for businesses that operate in multiple countries or serve customers who speak different languages. Review collected by and hosted on G2.com.

Without having less knowledge of coding it's easy to build a chatbot with SAP Conversational AI. The NPL makes it more convenient and it can be build faster as it requires low-code. The best part is it supports all types of communication channels. Review collected by and hosted on G2.com.

I haven't find anything to dislike about this tool. It's simple and easy to build with. Review collected by and hosted on G2.com.