Best AI Customer Support Agents Software - Page 8

How Many AI Customer Support Agents Software Products Does G2 Track?

Total Products under this Category: 903

Category Stats (Sep 2026)

  • Average Rating: 4.68/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Verint Copilot Bots (+1.69%) - Among all products in this category, Verint Copilot Bots recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Customer Support Agents Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 83,200+ Authentic Reviews
  • 903+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Customer Support Agents Software

G2 Grid® for AI Customer Support Agents Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Fin, HubSpot Service Hub, Jotform AI Agents, Zendesk for Customer Service, Retell AI, Genesys Cloud CX, and Zoho Desk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=jotform-ai-agents&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=retell-ai&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=zoho-desk)

WIZ.AI

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features Hyper-localized: Talkbots can process local and domain-specific vocabularies Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

Average Rating: 4.7/5.0

Total Reviews: 9

Who Is the Company Behind WIZ.AI?

  • Seller: WIZ.AI
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    172 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Large, 33% Medium

What Do G2 Reviewers Say About WIZ.AI?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and professional customer support of WIZ.AI, enhancing their overall experience significantly.
  • Users highlight the responsive and professional support from the WIZ.AI team, enhancing their overall experience significantly.
  • Users appreciate the excellent customer satisfaction with WIZ.AI, highlighting timely support and a smooth working experience.
  • Users value the natural and professional voice technology of WIZ.AI, enhancing customer relationships effectively.
  • Users find WIZ.AI's ease of use and quick implementation significantly enhance their customer experience and support.
Cons
  • Users find WIZ.AI more expensive than competitors, but value the high quality and support it provides.
  • Users note that the cost of WIZ.AI is higher than competitors, but justify it with quality and support.
  • Users note the current limitations of WIZ.AI, requiring more time and effort to enhance agent training and performance.
  • Users note that training is required to optimize WIZ.AI's performance, which can be time-consuming and challenging.

What Are Recent G2 Reviews of WIZ.AI?

Kommunicate

Kommunicate is a no-code, AI-powered customer service automation platform. Kommunicate helps businesses of all sizes automate customer service across websites, mobile apps, WhatsApp, email, voice, and all major messaging platforms with AI agents, AI chatbots, and shared inbox. Trusted by AI-first customer service teams at startups and enterprises alike, Kommunicate is recognized for its ease of use and scalability. Organizations like Rakuten, Crunch, Amgen, and Bridgestone have automated more than 80% of their repetitive customer queries with Kommunicate’s AI agents. These agents are trained on custom data to respond in a human-like way while maintaining the organization’s brand tone, ensuring consistency across web, mobile apps, WhatsApp, and all major messaging platforms.

Average Rating: 4.7/5.0

Total Reviews: 26

Who Is the Company Behind Kommunicate?

Who Uses This Product?

  • Company Size: 86% Small, 7% Large

What Do G2 Reviewers Say About Kommunicate?

AI-generated summary from verified user reviews

Pros
  • Users value the 24/7 support from Kommunicate, noting its exceptional responsiveness and proactive assistance for any inquiries.
  • Users appreciate the efficient automation of Kommunicate, enabling management of high inquiry volumes with ease and speed.
  • Users commend the responsive customer support of Kommunicate, ensuring quick help whenever needed.
  • Users find Kommunicate easy to use, appreciating its intuitive setup and seamless integration with existing systems.
  • Users value the seamless API integration of Kommunicate, enhancing inquiry management and response automation across global audiences.
Cons
  • Users report occasional buggy behavior of the bot and less responsiveness in the mobile app, hoping for future improvements.
  • Users face an initial learning curve with advanced configurations, though support helps ease the transition.
  • Users have noted the initial limited features of Kommunicate's dashboard, although improvements have been made since then.
  • Users often find performance issues with the bot and mobile app, impacting overall responsiveness and experience.
  • Users express frustration with poor customer support, which hinders effective use of Kommunicate despite its features.

What Are Recent G2 Reviews of Kommunicate?

What Are G2 Users Discussing About Kommunicate?

Quidget

Quidget is an AI-powered chat solution designed to automate a significant portion of Tier-1 customer support. It works by scanning your existing data and knowledge base to provide instant and precise responses to customer queries. Quidget can be set up and deployed on your website within minutes, requiring no coding experience. This tool enables businesses to automate routine inquiries, allowing customer support teams to concentrate on more complex issues. On average, this can save support agents up to 3 hours daily, effectively equating to the workload of an additional full-time employee. Quidget integrates smoothly into your website through a simple onboarding process, after which a short code is provided to embed the chat widget. The AI agent is easily customizable to match your brand’s tone and can be tailored to meet specific business needs. Designed to enhance customer service efficiency, Quidget is suitable for businesses of all sizes. By reducing the need for manual intervention in handling common queries, it helps lower operational costs and reallocates resources towards more strategic activities. This leads to faster response times and improved customer satisfaction.

Average Rating: 4.5/5.0

Total Reviews: 4

Who Is the Company Behind Quidget?

  • Seller: Quidget
  • Year Founded: 2023
  • HQ Location: Wilmington, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 25% Large

What Do G2 Reviewers Say About Quidget?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the fascinating UI and easy navigation of Quidget, enhancing their overall experience.
  • Users commend the fascinating UI and easy navigation of Quidget, enhancing their overall experience.
  • Users admire the fascinating UI of Quidget, finding navigation easier and enhancing their overall experience.

What Are Recent G2 Reviews of Quidget?

Ringg AI

Ringg AI is an enterprise-grade platform for building, deploying, and scaling production-ready conversational AI agents across voice, WhatsApp, web, and browser channels. It gives teams control across the entire lifecycle of automation, from agent creation and knowledge management to workflow orchestration, integrations, analytics, evaluations, and continuous optimization. Built for high-stakes workflows such as customer support, collections, lead qualification, KYC, appointment booking, and inbound operations, Ringg enables businesses to create agents that understand context, follow complex workflows, use business tools, and take action. Teams can design conversations without code, connect their existing systems, and deliver fast, natural, interruption-ready interactions across channels. Ringg supports more than individual conversations. Its agents can qualify leads, schedule appointments, confirm orders, answer questions, update customer records, trigger actions, and complete business processes. Visual workflow tools make it possible to define conditions, variables, API requests, wait steps, and handoffs in one place. From first contact through follow-up, every interaction can be connected to the right data, workflow, and business system. This enables teams to reduce manual work, respond faster, maintain consistent service quality, and scale operations without adding unnecessary headcount across growing customer volumes. What sets Ringg AI apart is its end-to-end orchestration layer. The platform connects conversations, tools, data, and actions while automatically monitoring agent performance. Built-in analytics and evaluations help teams understand outcomes, identify issues, and improve experiences over time. Whether businesses are automating voice operations or expanding across digital channels, Ringg helps them manage customer interactions at scale with greater consistency, visibility, and control.

Average Rating: 4.8/5.0

Total Reviews: 27

Who Is the Company Behind Ringg AI?

  • Seller: Ringg AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Small, 26% Medium

What Do G2 Reviewers Say About Ringg AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of setup with Ringg AI, facilitated by personalized support and a self-serve model.
  • Users value the efficient automation of calls by Ringg AI, significantly enhancing lead generation and user experience.
  • Users commend the exceptional customer support of Ringg AI, facilitating easy onboarding and prompt assistance throughout the experience.
  • Users appreciate the effective customer engagement provided by Ringg AI, transforming financial sales into a listening experience.
  • Users appreciate the human-like call experience of Ringg AI, which enhances efficiency and lead generation significantly.
Cons
  • Users express the need for improved language support, particularly for regional languages beyond just Hindi and English.
  • Users note the inaccuracy in language processing for some languages like Malayalam, hoping for future improvements.
  • Users note that limited customization at scale necessitates ongoing collaboration with Ringg's tech team for optimal results.
  • Users find it challenging due to limited features for creating agent flows, relying on other tools for assistance.
  • Users express concern over poor understanding of agent responses, suggesting a need for better transparency in debugging.

What Are Recent G2 Reviews of Ringg AI?

Sobot Nexus

Sobot Nexus is an AI-first customer engagement platform that unifies messaging, voice, WhatsApp, and ticketing in one intelligent workspace. It connects 10+ digital and voice channels—including web, app, WhatsApp, Facebook, mini-programs, and inbound and outbound calls—while maintaining unified customer context across every interaction. Nexus brings together omnichannel messaging, an AI cloud contact center, WhatsApp Business, and enterprise ticketing. Teams can manage conversations across channels, route customers to the right agents, handle voice interactions with live transcription and Smart IVR, automate ticket assignment and SLA management, and support proactive outreach, broadcasts, and verification through WhatsApp—all from one platform. AI is embedded throughout Nexus to automate service and assist human agents. Sobot AI Agents can autonomously handle common requests such as order inquiries, address changes, and refunds, while sentiment-aware routing enables seamless handoffs when human support is needed. For agents, AI Copilot provides reply suggestions, instant knowledge lookup, conversation summaries, and recommended next actions to help resolve issues faster. By connecting channels, customer context, AI, and workflows in one platform, Nexus helps businesses reduce operational complexity, improve agent productivity, and deliver faster, more personalized customer experiences at scale. It also enables teams to turn service interactions into growth opportunities through targeted engagement, product recommendations, and in-chat conversion.

Average Rating: 5.0/5.0

Total Reviews: 56

Who Is the Company Behind Sobot Nexus?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Financial Services
  • Company Size: 54% Medium, 40% Small

What Do G2 Reviewers Say About Sobot Nexus?

AI-generated summary from verified user reviews

Pros
  • Users find Sobot's helpful organization of client conversations enhances responsiveness and clarity in managing multiple channels.
  • Users love the seamless multi-channel integration of Sobot, allowing efficient management of interactions and team visibility.
  • Users appreciate the ease of use of Sobot Omnichannel Suite, streamlining client communications across multiple channels effortlessly.
  • Users appreciate the efficiency of Sobot Omnichannel Suite, enhancing responsiveness and productivity by centralizing client communications.
  • Users appreciate the efficient customer support provided by Sobot, enabling seamless management across multiple communication channels.
Cons
  • Users find limited customization challenging as advanced workflows and reports require significant initial setup effort.
  • Users desire more built-in templates for seasonal retail campaigns to reduce manual creation time and improve efficiency.
  • Users experience a challenging learning curve initially, requiring adjustments for optimal performance before the system becomes reliable.
  • Users find the limited features challenging for advanced workflows and custom reports without dedicated support.
  • Users face a steep learning curve with Sobot Omnichannel Suite, requiring extensive time from skilled engineers for setup.

What Are Recent G2 Reviews of Sobot Nexus?

Brainfish

Brainfish is a knowledge intelligence platform built for complex B2B products. As companies grow, product knowledge becomes fragmented across docs, Slack, tickets, decks, and tribal expertise. Documentation goes stale. Teams give inconsistent answers. AI initiatives fail because the content underneath isn’t reliable. Brainfish acts as a living knowledge layer across Support, Customer Success, Product, and Enablement. It centralizes your existing knowledge, keeps it continuously up to date, and dynamically delivers the right answer based on persona, context, and configuration. Instead of static documentation, Brainfish provides context-aware intelligence that scales with product complexity — ensuring admins, end users, developers, and internal teams all receive accurate, role-specific guidance. With Brainfish, teams onboard faster, reduce support costs, and free up Product from constant escalations. It also lowers churn caused by confusion and gives companies the confidence to roll out AI on top of accurate, reliable knowledge. Brainfish helps growing B2B companies scale their expertise without having to scale headcount alongside it.

Average Rating: 4.6/5.0

Total Reviews: 4

Who Is the Company Behind Brainfish?

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About Brainfish?

AI-generated summary from verified user reviews

Pros
  • Users value the customizability of Brainfish, allowing for quick content updates to adapt to changing needs.
  • Users value the ease of use of Brainfish, enabling quick content updates for a rapidly changing environment.
  • Users highlight the easy setup of Brainfish, enabling quick content updates for dynamic software environments.
  • Users value the quick content updates with Brainfish, enhancing adaptability for evolving startup software systems.
  • Users appreciate the quick content updates with Brainfish, ensuring accurate and timely information for their evolving software needs.

What Are Recent G2 Reviews of Brainfish?

Cekat.AI

Cekat.AI is an AI-Powered Revenue Technology. We turn customer conversations into lifetime revenue through a single system combining conversational AI, CRM, CDP, and marketing automation, across WhatsApp, Instagram, TikTok, Telegram, and more. Businesses use Cekat to capture every lead across every channel, qualify them automatically, convert faster, and keep customers coming back through automated retention and upsell sequences. Cekat automates 6 of 7 stages of the revenue loop, from targeting the right audience to cross-selling existing customers. Used by 3,000+ businesses across Asia.

Average Rating: 4.5/5.0

Total Reviews: 3

Who Is the Company Behind Cekat.AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Cekat.AI?

ConvoZen.AI

ConvoZen is an enterprise-grade Unified Conversational Agent Platform that turns conversations into outcomes on a single AI Agent Stack. Built on proprietary STT and TTS models that beat all the prominent benchmarks, Voice Agents handle inbound and outbound conversations across regional languages, while the AI Copilot works alongside human agents in real time and Supervisor Agents give team leads full visibility across every interaction. Together they help contact centers improve productivity by 10x, with 100% of conversations scored, checked for compliance, and turned into actionable intelligence.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind ConvoZen.AI?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Do G2 Reviewers Say About ConvoZen.AI?

AI-generated summary from verified user reviews

Pros
  • Users value the auditing efficiency of ConvoZen.AI, enhancing performance and insights from customer interactions effectively.
  • Users appreciate the excellent customer support and training that enhance their experience with ConvoZen.AI.
  • Users value the customization options of ConvoZen.AI, enhancing usability and fitting their specific business needs.
  • Users love the ease of use of ConvoZen.AI, finding it intuitive and simple to navigate.
  • Users value the easy integrations of ConvoZen.AI, enhancing their business experience with seamless CRM connections.

What Are Recent G2 Reviews of ConvoZen.AI?

Hoory AI

Hoory AI is an all-in-one platform for customer support automation designed to provide 24/7 streamlined customer communications for businesses of all sizes. Hoory AI provides Live Chat, AI Assistant, Chatbot Builder, Call Center, and many other solutions to enhance support operations and boost customer satisfaction. By leveraging conversational AI, machine learning, and natural language processing, Hoory AI automates repetitive support tasks and delivers instant, personalized responses. Pricing starts at just $6 per user per month. Key Features Omnichannel Inbox - Manage and track all customer interactions from a single dashboard - Allow your agents to seamlessly take over conversations from your AI assistant - Access detailed customer conversation histories and data, including contact information, location, and other identifiers - Filter conversations by tags, status, assignees, location, and more - Organize conversations efficiently by adding tags and notes Multilingual Support - Working in a multilingual market? Let Hoory AI conquer language and cultural barriers with ease - Provide multilingual text and audio support in over 120 languages - Simply train your assistant in one language, and it will seamlessly respond to customers in their preferred language, ensuring smooth and effective communication every time. Training in Real Time - Easily train your AI assistant to provide accurate and efficient support to your customers - Make conversations more interactive and purposeful by adding buttons, links and images Team Collaboration - Invite team members to utilize your AI assistant together and support customers collaboratively - Manage individual permissions and assign specific tasks to the right agents Customizable Widget - Style Hoory AI to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme Automation - Define rules and execute automated tasks to improve your workflow Analytics - Get insightful reports to achieve a deeper understanding of customer behavior

Average Rating: 4.9/5.0

Total Reviews: 5

Who Is the Company Behind Hoory AI?

  • Seller: Hoory.com
  • Year Founded: 2019
  • HQ Location: Glendale, US
  • Twitter: @hoory_com
    87 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About Hoory AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate Hoory AI for its communication improvement, enhancing customer interactions and optimizing engagement strategies effectively.
  • Users value the personalized recommendations from Hoory AI, enhancing strategy optimization and client results.
  • Users find that Hoory AI offers effective automation, simplifying customer communications and streamlining repetitive tasks.
  • Users love the easy chatbot development with Hoory AI, enhancing customer support with tailored knowledge bases.
  • Users value Hoory AI for its easy and efficient communication, enhancing customer interactions and lead generation.
Cons
  • Users experience occasional connectivity issues during high call usage, impacting overall functionality and integration with third-party software.

What Are Recent G2 Reviews of Hoory AI?

Intelli

Intelli is a Customer Engagement Platform that streamlines conversations and interactions between businesses and their customers across multiple channels using AI.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Intelli?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Intelli?

Moveo.AI

Moveo.AI is a Conversational AI platform that empowers enterprises to handle the toughest conversations with goal-oriented AI agents, enhancing efficiency, customer experience, and financial performance. Trusted by global brands across banking, financial services, insurance, debt collection, healthcare, and education, Moveo.AI operates internationally with teams in Athens, New York, and São Paulo. Whether it’s streamlining debt and billing collections, supporting and scaling customer service teams, or increasing product adoption at scale, Moveo.AI powers the toughest conversations driven by financial outcomes.

Average Rating: 4.0/5.0

Total Reviews: 3

Who Is the Company Behind Moveo.AI?

  • Seller: Moveo.AI
  • Year Founded: 2020
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Moveo.AI?

Pluno

Pluno is an AI customer support agent that integrates directly into your support platform (Zendesk, Intercom, Salesforce, etc.). Unlike other AI agents that are side products of companies focused on the entire platform (like Intercom and Zendesk), Pluno is platform-agnostic and built specifically to function as a customer support agent. What makes Pluno different? Pluno learns from: * Past tickets and resolutions * Connected tools and systems, like: * Jira (where escalated tickets to engineering live) * Slack (where teams internally discuss issues) Most other tools rely primarily on static knowledge bases like help center articles and docs. Pluno uses those too, but it isn’t limited to them. Because of this, Pluno has an unmatched ability to answer and resolve tickets autonomously. How does it resolve more tickets? Where other AI agents try to force a ticket’s situation into an outdated help center passage, Pluno can leverage the tribal knowledge that lives in your best agents’ heads, captured in past tickets and ongoing discussions. It also knows when to back off and smoothly hand off the ticket to your team. When it hands off: When Pluno hands off a ticket, it provides a clear summary and full context so a human agent can get up to speed instantly. Then it acts like a copilot to help the agent: * Escalate to engineering, with auto-generated Jira issue descriptions (based on your templates), auto-filled required fields, etc. * Resolve the issue faster, with suggested replies that include reasoning and references, plus the ability to chat and fetch any needed info from all existing knowledge in seconds. The simple way to think about it: Think of Pluno as adding an extremely capable support agent to your team, with uncapped capacity, access to all knowledge (even what lives in your best agents’ heads), and a cost lower than a full-time employee.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Pluno?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Pluno?

Text

Text is an AI-first customer service platform built for ecommerce and digital-first businesses that want to grow volume without growing the team. The idea behind Text is simple: your support team is already your biggest sales channel - no matter if it's working on email, tickets, live chat or messaging apps. And now there's a way to unlock their potential with Text! 🛒 Text AI doesn't just support - it sells In Text, AI agents and human agents share one inbox. But unlike most platforms, the Text AI doesn't just answer questions and close chats. It: • detects checkout hesitation and steps in with the right offer; • spots buying signals hiding in routine inquiries • qualifies leads, captures details, and hands your team warm conversations with full context The result? Your support becomes the place where revenue happens. 💡 74% resolution rate, around the clock The AI agent works 24/7, resolving repetitive queries end-to-end - order status, returns, FAQs, product specs - all grounded in your own knowledge base. And it's good at it: 74% resolution rate versus 59% industry average. When no one's online, Text AI agents keep working: • capturing leads • qualifying visitors • collecting what your team needs for a meaningful follow-up When your team's back, it shifts gears - triaging by intent and routing high-value conversations to the right person. 📡 Every channel, one inbox One omnichannel inbox in Text covers chat, email, Facebook Messenger, SMS, WhatsApp, Instagram, Telegram and more. Full conversation history, customer context, and Shopify order data visible per contact. Tickets and chats are unified in one Text interface with shared tagging and routing between communication channels. 🤖 Automation at every level Workflows in Text handle tagging, routing, follow-ups, and notifications - connected to HubSpot, Shopify, Slack, and more. Text AI agents resolve conversations autonomously, with custom skills you define in plain language. Copilot assists your human agents with reply suggestions and summaries. You stay in control: tone, answer length, language - all configurable per AI agent. Conversations in Text can be supervised in real time, with human takeover at any point.. 🌍 Minutes to set up. Built to scale. Whether you're a growing ecommerce brand or a digital-first team scaling fast - setup takes minutes. Point the Text AI at your website and it's handling conversations the same day. Text products are trusted by over 35,000 companies including Unilever, Wembley Stadium, and MIT. 🔒 Text is built for enterprise trust and security • SOC 2 audited • GDPR compliant • CCPA compliant • PCI DSS certified Start your free 14-day Text trial today and see how Text transforms support into measurable ROI. No credit card required. Visit text.com for more!

Average Rating: 4.1/5.0

Total Reviews: 11

Who Is the Company Behind Text?

  • Seller: Text
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Boston, MA, USA
  • Twitter: @text_hq
    150 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    384 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 42% Medium

What Do G2 Reviewers Say About Text?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the simplicity and helpful notification options of the product, enhancing their overall experience.
  • Users value the simplicity of the layout in Call Management, enhancing their interactions through effective navigation and support.
  • Users love the simplicity of the layout, appreciating the helpful notification options and the Copilot feature.
  • Users appreciate the ease of use provided by the simple layout and helpful notification options.
  • Users appreciate the simplicity of the layout and find Copilot exceptionally helpful for efficiently accessing information.

What Are Recent G2 Reviews of Text?

Voicing AI

Voicing AI is an enterprise-grade agentic voice AI platform that transforms business communications through intelligent automation. Our AI agents go beyond basic conversation - they take real actions like closing tickets, updating CRMs, scheduling appointments, and resolving complex queries with human-like precision. Key Capabilities: Truly Agentic: Performs actions across 100+ enterprise systems, not just conversations Lightning Fast: Sub-500ms response times for seamless interactions Multilingual: Fluent conversations in 30+ languages Industry-Specific Intelligence: Purpose-built LLMs for context-aware, accurate interactions Enterprise-Ready: SOC2 and HIPAA compliant with built-in hallucination control and strict guardrails Proven ROI: Delivers significant productivity gains while reducing operational costs Voicing AI enables enterprises to scale their customer service, sales, and support operations with AI agents that think, understand, and act - creating exceptional experiences while driving measurable business outcomes.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Voicing AI?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About Voicing AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the quick and smooth response efficiency of Voicing AI, enhancing real interactions with human-like voices.
  • Users appreciate the human-like conversational agents of Voicing AI, benefiting from seamless integration and enhanced interactions.
  • Users commend the seamless API integration of Voicing AI, enhancing their experience with human-like conversational agents.
  • Users praise the efficiency of Voicing AI, noting its quick, smooth responses and natural voice quality that enhance interactions.

What Are Recent G2 Reviews of Voicing AI?

Votel AI

Votel is a white label AI platform that enables agencies to launch their own AI business in as little as 60 minutes. Built for agencies and businesses alike, Votel provides AI agents that help automate customer communication and streamline operations from one unified platform. Instead of juggling multiple tools, users get everything they need in one place, including AI voice agents, CRM, a unified conversations inbox, calendars, meetings, task management, voice calling, power dialer, SMS, email, automations, and more. Votel helps businesses save time, improve customer engagement, and scale efficiently with AI powered workflows.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Votel AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Votel AI?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated July 8, 2026