# The Top 20 Easiest To Use AI Customer Support Agents Software See the top AI Customer Support Agents Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+AI+Customer+Support+Agents+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+AI+Customer+Support+Agents+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+AI+Customer+Support+Agents+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use&via=G2dotcom) 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"mail")](mailto:?subject=Easiest+To+Use+AI+Customer+Support+Agents+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use%0aSee+the+top+AI+Customer+Support+Agents+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 20 Easiest To Use AI Customer Support Agents Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+AI+Customer+Support+Agents+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+AI+Customer+Support+Agents+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+AI+Customer+Support+Agents+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+AI+Customer+Support+Agents+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use%0aSee+the+top+AI+Customer+Support+Agents+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+AI+Customer+Support+Agents+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%3Ftab%3Deasiest_to_use%0aSee+the+top+AI+Customer+Support+Agents+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) Usability Score Compare [Expand/Collapse Gladly](#) #1 [![Gladly](https://images.g2crowd.com/uploads/product/hd_favicon/8aaa2b1ae4369fe350abc7ddca7d7028/gladly.svg "Gladly")](/products/gladly/reviews) [Gladly](/products/gladly/reviews) 9.2 [Expand/Collapse Gladly](#) Overall Usability Score 9.2 Usability Score Breakdown Ease of Admin Average: 8.9 8.8 Ease of Use Average: 8.9 9.7 Meets Requirements Average: 8.9 9.3 Customer Segment Breakdown Small Business 22% Mid Market 61% Enterprise 17% [Expand/Collapse Genesys Cloud CX](#) #2 [![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")](/products/genesys-cloud-cx/reviews) [Genesys Cloud CX](/products/genesys-cloud-cx/reviews) 9.0 [Expand/Collapse Genesys Cloud CX](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 8.9 9.2 Ease of Use Average: 8.9 8.8 Meets Requirements Average: 8.9 9.1 Customer Segment Breakdown Small Business 14% Mid Market 45% Enterprise 40% [Expand/Collapse Retell AI](#) #3 [![Retell AI](https://images.g2crowd.com/uploads/product/hd_favicon/6c40b034868e5f32a34fc109f6ad8e03/retell-ai.svg "Retell AI")](/products/retell-ai/reviews) [Retell AI](/products/retell-ai/reviews) 9.0 [Expand/Collapse Retell AI](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 8.9 9.4 Ease of Use Average: 8.9 9.1 Meets Requirements Average: 8.9 8.5 Customer Segment Breakdown Small Business 87% Mid Market 13% [Expand/Collapse Level AI](#) #4 [![Level AI](https://images.g2crowd.com/uploads/product/hd_favicon/968c8b50468c9d158e60bfdc148d9c66/level-ai.svg "Level AI")](/products/level-ai/reviews) [Level AI](/products/level-ai/reviews) 8.9 [Expand/Collapse Level AI](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 8.9 8.9 Ease of Use Average: 8.9 8.9 Meets Requirements Average: 8.9 8.8 Customer Segment Breakdown Small Business 11% Mid Market 57% Enterprise 33% [Expand/Collapse JustCall](#) #5 [![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")](/products/saas-labs-justcall/reviews) [JustCall](/products/saas-labs-justcall/reviews) 8.9 [Expand/Collapse JustCall](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 8.9 8.6 Ease of Use Average: 8.9 8.8 Meets Requirements Average: 8.9 8.9 Customer Segment Breakdown Small Business 61% Mid Market 32% Enterprise 7% [Expand/Collapse Tidio](#) #6 [![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")](/products/tidio/reviews) [Tidio](/products/tidio/reviews) 8.9 [Expand/Collapse Tidio](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 8.9 8.8 Ease of Use Average: 8.9 9.0 Meets Requirements Average: 8.9 8.7 Customer Segment Breakdown Small Business 90% Mid Market 9% Enterprise 1% [Expand/Collapse HubSpot Service Hub](#) #7 [![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub")](/products/hubspot-service-hub/reviews) [HubSpot Service Hub](/products/hubspot-service-hub/reviews) 8.8 [Expand/Collapse HubSpot Service Hub](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 8.9 8.9 Ease of Use Average: 8.9 8.8 Meets Requirements Average: 8.9 8.8 Customer Segment Breakdown Small Business 60% Mid Market 37% Enterprise 3% [Expand/Collapse Freshdesk](#) #8 [![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")](/products/freshdesk/reviews) [Freshdesk](/products/freshdesk/reviews) 8.7 [Expand/Collapse Freshdesk](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 8.9 9.6 Ease of Use Average: 8.9 9.0 Meets Requirements Average: 8.9 8.9 Customer Segment Breakdown Small Business 49% Mid Market 40% Enterprise 12% [Expand/Collapse Zendesk for Customer Service](#) #9 [![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")](/products/zendesk-for-customer-service/reviews) [Zendesk for Customer Service](/products/zendesk-for-customer-service/reviews) 8.7 [Expand/Collapse Zendesk for Customer Service](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 8.9 8.4 Ease of Use Average: 8.9 8.4 Meets Requirements Average: 8.9 8.8 Customer Segment Breakdown Small Business 41% Mid Market 46% Enterprise 14% [Expand/Collapse Talkdesk](#) #10 [![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")](/products/talkdesk/reviews) [Talkdesk](/products/talkdesk/reviews) 8.7 [Expand/Collapse Talkdesk](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 8.9 8.8 Ease of Use Average: 8.9 8.7 Meets Requirements Average: 8.9 8.8 Customer Segment Breakdown Small Business 19% Mid Market 60% Enterprise 20% [Expand/Collapse Fin](#) #11 [![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")](/products/fin/reviews) [Fin](/products/fin/reviews) 8.6 [Expand/Collapse Fin](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 8.9 8.2 Ease of Use Average: 8.9 8.6 Meets Requirements Average: 8.9 8.5 Customer Segment Breakdown Small Business 58% Mid Market 38% Enterprise 5% [Expand/Collapse Yuma AI](#) #12 [![Yuma AI](https://images.g2crowd.com/uploads/product/hd_favicon/c34ae031a3347275e45ca087342314dc/yuma-ai.svg "Yuma AI")](/products/yuma-ai/reviews) [Yuma AI](/products/yuma-ai/reviews) 8.6 [Expand/Collapse Yuma AI](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 8.9 9.1 Ease of Use Average: 8.9 9.1 Meets Requirements Average: 8.9 9.9 Customer Segment Breakdown Small Business 56% Mid Market 44% [Expand/Collapse Jotform AI Agents](#) #13 [![Jotform AI Agents](https://images.g2crowd.com/uploads/product/hd_favicon/38bee344e83c3b4f4564a1d2186ed5e3/jotform-ai-agents.svg "Jotform AI Agents")](/products/jotform-ai-agents/reviews) [Jotform AI Agents](/products/jotform-ai-agents/reviews) 8.5 [Expand/Collapse Jotform AI Agents](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 8.9 8.9 Ease of Use Average: 8.9 8.9 Meets Requirements Average: 8.9 8.5 Customer Segment Breakdown Small Business 85% Mid Market 14% Enterprise 1% [Expand/Collapse Laivly](#) #14 [![Laivly](https://images.g2crowd.com/uploads/product/hd_favicon/044cb0fda4e8b31392227c41e185a19a/laivly.svg "Laivly")](/products/laivly/reviews) [Laivly](/products/laivly/reviews) 8.5 [Expand/Collapse Laivly](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 8.9 8.7 Ease of Use Average: 8.9 9.0 Meets Requirements Average: 8.9 9.1 Customer Segment Breakdown Small Business 42% Mid Market 35% Enterprise 23% [Expand/Collapse Zoho Desk](#) #15 [![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk")](/products/zoho-desk/reviews) [Zoho Desk](/products/zoho-desk/reviews) 8.4 [Expand/Collapse Zoho Desk](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.9 8.2 Ease of Use Average: 8.9 8.8 Meets Requirements Average: 8.9 8.7 Customer Segment Breakdown Small Business 73% Mid Market 23% Enterprise 3% [Expand/Collapse Leaping AI](#) #16 [![Leaping AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_342ced8acfcf17eb6839a2fd1c937395/leaping-ai.png "Leaping AI")](/products/leaping-ai/reviews) [Leaping AI](/products/leaping-ai/reviews) 8.4 [Expand/Collapse Leaping AI](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.9 9.5 Ease of Use Average: 8.9 9.2 Meets Requirements Average: 8.9 9.4 Customer Segment Breakdown Small Business 79% Mid Market 11% Enterprise 11% [Expand/Collapse Assembled AI](#) #17 [![Assembled AI](https://images.g2crowd.com/uploads/product/hd_favicon/7ef47717b7a84f4b179fd6b38293ffb0/assembled-ai.svg "Assembled AI")](/products/assembled-ai/reviews) [Assembled AI](/products/assembled-ai/reviews) 8.4 [Expand/Collapse Assembled AI](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.9 9.3 Ease of Use Average: 8.9 8.8 Meets Requirements Average: 8.9 9.1 Customer Segment Breakdown Small Business 22% Mid Market 65% Enterprise 13% [Expand/Collapse Botpress](#) #18 [![Botpress](https://images.g2crowd.com/uploads/product/hd_favicon/b0bcdaac035b8ee31609366c73c04498/botpress.svg "Botpress")](/products/botpress/reviews) [Botpress](/products/botpress/reviews) 8.4 [Expand/Collapse Botpress](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.9 8.6 Ease of Use Average: 8.9 8.3 Meets Requirements Average: 8.9 8.5 Customer Segment Breakdown Small Business 78% Mid Market 16% Enterprise 6% [Expand/Collapse Voiceflow](#) #19 [![Voiceflow](https://images.g2crowd.com/uploads/product/hd_favicon/7172e0f6386a531694ecb2c6d66ed7bc/voiceflow.svg "Voiceflow")](/products/voiceflow/reviews) [Voiceflow](/products/voiceflow/reviews) 8.4 [Expand/Collapse Voiceflow](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.9 9.0 Ease of Use Average: 8.9 8.8 Meets Requirements Average: 8.9 9.1 Customer Segment Breakdown Small Business 69% Mid Market 18% Enterprise 13% [Expand/Collapse Maqsam](#) #20 [![Maqsam](https://images.g2crowd.com/uploads/product/hd_favicon/5b4163079f0013b40a262180a4f88a39/maqsam.svg "Maqsam")](/products/maqsam/reviews) [Maqsam](/products/maqsam/reviews) 8.4 [Expand/Collapse Maqsam](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 8.9 9.4 Ease of Use Average: 8.9 9.3 Meets Requirements Average: 8.9 9.0 Customer Segment Breakdown Small Business 57% Mid Market 39% Enterprise 3%