9.4
Ease of Use
Live Chat Average: 8.9
HelpCrunch Pricing
| Name | Price | Features |
|---|---|---|
| Standard Live chat plan | 15$ | Great plan for small teams that includes more auto messages, full customization, unlimited contacts and chat history
|
| Standard Live chat & Emails plan | 29$ | Great plan if you need email marketing automation in addition to live chat.
|
| Premium live chat plan | 25$ | Perfect plan for those who need a perfect live chat
|
| Premium Live chat & Emails plan | 49$ | Perfect for growing teams that need all the functionality and unbranded widget
|
HelpCrunch pricing & plans
Free Trial is available
Pricing information for HelpCrunch is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase HelpCrunch must be conducted with the
seller.
Unlimited conversations, contacts, and leads on all plans.
Unlimited chat history.
We're flexible in terms of pricing - if you need a custom plan, just reach out to us via website chat. We'll come up with a pricing plan that suits your needs.
HelpCrunch Alternatives Pricing
The following is a quick overview of editions offered by other Live Chat Software
 Free | $0/mo Unlimited | Ticket history, email ticketing, live chat, call center support |
 Basic | $0per month | For personal websites and anyone who wants a basic chat to communicate with visitors.
|
 Sprout | Freefor UNLIMITED agents | Free forever plan
|
Various alternatives pricing & plans
Free Trial is available
Pricing information for the above various HelpCrunch alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
HelpCrunch Pricing-Related Review
Bogdan B
Chief Marketing Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
* Robust toolset of chat and email features, agent reports are useful too.
* low price and per agent billing is definitely a plus (I hated paying per contact while we were on Intercom - it was very unpredictable for our growing SaaS)
* Helpful customer support assistants Review collected by and hosted on G2.com.
What do you dislike?
None that I can think of. We used to experience small issues with it in the first few months, but currently, everything works great for us. The only thing I'd want to see Helpcrunch improve is the speed of our emails deliverability (we've got over 200,000 contacts in our base) Review collected by and hosted on G2.com.
UC
User in Consumer Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Other than (possibly) the price. Otherwise nothing. Review collected by and hosted on G2.com.
What do you dislike?
- The chat is no longer displayed on the site (in a month it happened more than 10 times for more than an hour).
- Customer service not very available
- Their bug mail sending tool and send the same message 10 times a day to my customers
In short, do not trust them. Review collected by and hosted on G2.com.
Do you work for HelpCrunch?
By proceeding, you agree to our Terms of Use and Privacy Policy