[ HelpCrunch Reviews ](https://www.g2.com/products/helpcrunch/reviews) [ HelpCrunch Reviews ](https://www.g2.com/products/helpcrunch/reviews) # HelpCrunch Pricing Overview [Editedit](https://my.g2.com/helpcrunch/pricings) Free Trial Standard Live chat plan 15 $ Great plan for small teams that includes more auto messages, full customization, unlimited contacts and chat history - 3 chat auto messages - Help Desk - Knowledge Base - Branded popups - Branded widget - Full chat customization - 1 widget, unlimited domains - Live chat support Show More Standard Live chat & Emails plan 29 $ Great plan if you need email marketing automation in addition to live chat. - 3 chat auto messages - 3 email auto messages - 1,000 emails per team member - Email forwarding - Help Desk - Branded popups - Branded widget - Full widget customization - 1 widget, unlimited domains - Live chat support Show More Premium live chat plan 25 $ Perfect plan for those who need a perfect live chat - Unlimited chat auto messages - Help Desk - Knowledge Base - Unbranded popups - Unbranded widget - Advanced widget customization - 5 widgets, unlimited domains - High priority live chat support Show More Premium Live chat & Emails plan 49 $ Perfect for growing teams that need all the functionality and unbranded widget - Unlimited chat auto messages - Unlimited email auto messages - 10,000 emails per team member - Email forwarding - Help Desk - Knowledge Base - Unbranded popups - Unbranded widget - Advanced widget customization - 5 widgets, unlimited domains - High priority live chat support Show More Pricing plans: Standard: $12 per team member if billed annually or $15 per team member if billed monthly Premium: from 20$ per team member if billed annually or from $25 per team member if billed monthly Enterprise: custom price for 20+ agents Pricing information for HelpCrunch is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HelpCrunch must be conducted with the seller. Unlimited conversations, contacts, and leads on all plans. Unlimited chat history. We're flexible in terms of pricing - if you need a custom plan, just reach out to us via website chat. We'll come up with a pricing plan that suits your needs. Pricing information was last updated on October 09, 2024 Show More [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Sponsored Front 4.7/5 (2,469) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/df38f4e5568236bd9d4fb58e523fd491/fin.svg "Fin") Fin 4.5/5 (3,696) ](https://www.g2.com/products/fin/reviews) [ ![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout") Help Scout 4.4/5 (418) ](https://www.g2.com/products/help-scout/reviews) [ ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent") LiveAgent 4.5/5 (1,481) ](https://www.g2.com/products/liveagent/reviews) [ View All Alternatives ](https://www.g2.com/products/helpcrunch/competitors/alternatives) ## HelpCrunch Alternatives Pricing The following is a quick overview of editions offered by other [Live Chat Software](https://www.g2.com/categories/live-chat) | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30d7b9d80f68b61fdefb6ce5d1f55bb2/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | | ![Help Scout](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b246808fc199896d44a6f0dcabc9bbc/help-scout.png) [Help Scout](https://www.g2.com/products/help-scout/reviews) ##### Free | $0.005 Users Per Month | Limited to 100 contacts per month and 5 users. - Up to 5 users - 1 Inbox - 10 Saved replies - 10 Tags - 1 Docs site - 1 Embeddable support hub - And more [Show More](javascript:void(0);) | | ![LiveAgent](https://images.g2crowd.com/uploads/product/image/small_square/small_square_433a328317c6e0de0c6956bb38f34fd8/liveagent.png) [LiveAgent](https://www.g2.com/products/liveagent/reviews) ##### Small | Starting at $15.001 agent / Per Month | E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app - Unlimited ticket history - Unlimited email addresses - Advanced reporting - Customer portal + forum - API + integrations - Rules and Time rules - Customer Service - White Glove Setup - Customer mail templates - Rules & Time rules - Gamification - + many more features [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various HelpCrunch alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## HelpCrunch Pricing Reviews (2) ![Konstantin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konstantin M.") KM Konstantin M. BDM Small-Business (50 or fewer emp.) 5/28/2026 More Options - "Affordable and Feature-Rich Chat Solution" 5/5 What do you like best about HelpCrunch? What I appreciated most about HelpCrunch is its excellent price-to-value ratio. The platform provides all the core functionality needed for customer support and communication without the high costs often associated with similar tools on the market. Review collected by and hosted on G2.com. What do you dislike about HelpCrunch? I think there is still potential for further development of the automation features, especially when it comes to building more advanced chatbot logic and automated response scenarios. Review collected by and hosted on G2.com. What problems is HelpCrunch solving and how is that benefiting you? HelpCrunch helps us capture and manage incoming leads from our website, making communication with potential clients faster and more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brett W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett W.") BW Brett W. Director Environmental Services Small-Business (50 or fewer emp.) 10/9/2019 More Options - "Robust and ready -- HelpCrunch'es it all!" 4.5/5 What do you like best about HelpCrunch? HelpCrunch integrates several disparate touch points into a well designed, and executed toolset -- both for our customers and staff. Review collected by and hosted on G2.com. What do you dislike about HelpCrunch? Haven't really found any issues to dislike... HelpCrunch just works -- and quite well. Review collected by and hosted on G2.com. What problems is HelpCrunch solving and how is that benefiting you? Having tried several options in the integrated customer touch point space -- I can say HelpCrunch is the most intuitive, attractive, good value, and overall best option for our small yet customer focused organisation. Review collected by and hosted on G2.com. Show More Rating Updated (1/21/2026) Current UserValidated ReviewerSource: Organic HelpCrunch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30d7b9d80f68b61fdefb6ce5d1f55bb2/fin.png "Product Avatar Image") Fin 4.5/5 (3,859) [ Compare Now ](https://www.g2.com/compare/fin-vs-helpcrunch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1ebf45f5b7122a0d114f3a49c84f33d7/crisp.png "Product Avatar Image") Crisp 4.5/5 (197) [ Compare Now ](https://www.g2.com/compare/crisp-vs-helpcrunch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b246808fc199896d44a6f0dcabc9bbc/help-scout.png "Product Avatar Image") Help Scout 4.4/5 (428) [ Compare Now ](https://www.g2.com/compare/help-scout-vs-helpcrunch) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Help Desk ](https://www.g2.com/categories/help-desk)[ Chatbots ](https://www.g2.com/categories/chatbots)[ AI Chatbots ](https://www.g2.com/categories/ai-chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ Transactional Email ](https://www.g2.com/categories/transactional-email) Show More ##### Explore More [ Most effective sales engagement app ](https://www.g2.com/discussions/most-effective-sales-engagement-app)[ What live chat tools do you actually use ](https://www.g2.com/discussions/what-live-chat-tools-do-you-actually-rely-on)[ Best AI tools for producing ad copy at scale ](https://www.g2.com/discussions/best-ai-tools-for-producing-ad-copy-at-scale) [ Which AI video generation platform offers the fastest rendering? ](https://www.g2.com/discussions/which-ai-video-generation-platform-offers-the-fastest-rendering)[ What are the best tools for analyzing marketing performance ](https://www.g2.com/discussions/what-are-the-best-tools-for-analyzing-marketing-performance)[ Pros and Cons Details ](https://www.g2.com/products/helpcrunch/reviews?qs=pros-and-cons) Show More [ Most effective sales engagement app ](https://www.g2.com/discussions/most-effective-sales-engagement-app)[ What live chat tools do you actually use ](https://www.g2.com/discussions/what-live-chat-tools-do-you-actually-rely-on)[ Best AI tools for producing ad copy at scale ](https://www.g2.com/discussions/best-ai-tools-for-producing-ad-copy-at-scale) [ Which AI video generation platform offers the fastest rendering? ](https://www.g2.com/discussions/which-ai-video-generation-platform-offers-the-fastest-rendering)[ What are the best tools for analyzing marketing performance ](https://www.g2.com/discussions/what-are-the-best-tools-for-analyzing-marketing-performance)[ Pros and Cons Details ](https://www.g2.com/products/helpcrunch/reviews?qs=pros-and-cons)