Highest-Rated AI Customer Support Agents Software by G2 Users

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Highest-Rated AI Customer Support Agents Software by G2 Users
G2 Satisfaction Score
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Overall Satisfaction Score
96
Top Industries of Reviewers:
Real Estate
29%
Information Technology and Services
27%
Insurance
23%
Marketing and Advertising
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
8.7
Ease of Doing Business With
Average: 9.4
8.9
Ease of Setup
Average: 9.1
9.0
Quality of Support
Average: 9.2
8.9
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
93
Top Industries of Reviewers:
Computer Software
55%
Information Technology and Services
23%
Financial Services
11%
Consumer Services
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
8.8
Ease of Doing Business With
Average: 9.4
8.9
Ease of Setup
Average: 9.1
8.5
Quality of Support
Average: 9.2
8.6
Ease of Admin
Average: 9.1
8.6
Overall Satisfaction Score
86
Top Industries of Reviewers:
Information Technology and Services
39%
Computer Software
21%
Consulting
21%
Financial Services
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.5
Meets Requirements
Average: 9.3
8.7
Ease of Doing Business With
Average: 9.4
8.8
Ease of Setup
Average: 9.1
8.3
Quality of Support
Average: 9.2
8.7
Ease of Admin
Average: 9.1
8.6
Overall Satisfaction Score
80
Top Industries of Reviewers:
Computer Software
48%
Information Technology and Services
31%
Financial Services
11%
Marketing and Advertising
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.1
8.8
Quality of Support
Average: 9.2
9.0
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
80
Top Industries of Reviewers:
Information Technology and Services
31%
Computer Software
26%
Real Estate
22%
Consulting
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.3
8.5
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.1
9.1
Quality of Support
Average: 9.2
8.1
Ease of Admin
Average: 9.1
9.5
Overall Satisfaction Score
72
Top Industries of Reviewers:
Computer Software
57%
Information Technology and Services
29%
Computer & Network Security
7%
Marketing and Advertising
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
10.0
Meets Requirements
Average: 9.3
10.0
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.1
10.0
Quality of Support
Average: 9.2
9.9
Ease of Admin
Average: 9.1
10.0
Overall Satisfaction Score
67
Top Industries of Reviewers:
Retail
50%
Consumer Services
20%
Apparel & Fashion
16%
Furniture
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.7
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.1
9.4
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
65
Top Industries of Reviewers:
Computer Software
67%
Financial Services
11%
Food & Beverages
11%
Banking
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.6
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.2
9.9
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
64
Top Industries of Reviewers:
Veterinary
40%
Health, Wellness and Fitness
20%
Financial Services
20%
Construction
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.5
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.1
9.4
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.1
9.4
Overall Satisfaction Score
64
Top Industries of Reviewers:
Retail
38%
Consumer Services
25%
Telecommunications
25%
Apparel & Fashion
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.9
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.1
9.8
Quality of Support
Average: 9.2
9.5
Ease of Admin
Average: 9.1
9.7
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
40%
Computer Software
27%
Financial Services
21%
Consulting
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.8
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.1
Ease of Setup
Average: 9.1
8.7
Quality of Support
Average: 9.2
8.8
Ease of Admin
Average: 9.1
8.8
Overall Satisfaction Score
63
Top Industries of Reviewers:
Marketing and Advertising
29%
Health, Wellness and Fitness
24%
Computer Software
24%
Consumer Services
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.1
9.0
Quality of Support
Average: 9.2
8.6
Ease of Admin
Average: 9.1
8.8
Overall Satisfaction Score
62
Top Industries of Reviewers:
Information Technology and Services
27%
Consulting
27%
Computer Software
27%
Primary/Secondary Education
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.1
9.2
Quality of Support
Average: 9.2
9.7
Ease of Admin
Average: 9.1
9.6
Overall Satisfaction Score
62
Top Industries of Reviewers:
Retail
47%
Consumer Services
27%
Consumer Electronics
13%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.3
9.8
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.1
9.2
Quality of Support
Average: 9.2
9.7
Ease of Admin
Average: 9.1
8.1
Overall Satisfaction Score
61
Top Industries of Reviewers:
Retail
43%
Marketing and Advertising
21%
Health, Wellness and Fitness
18%
Computer Software
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.1
8.9
Quality of Support
Average: 9.2
8.9
Ease of Admin
Average: 9.1
9.0
Overall Satisfaction Score
60
Top Industries of Reviewers:
Retail
50%
Apparel & Fashion
25%
E-Learning
13%
Government Administration
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.1
9.0
Quality of Support
Average: 9.2
10.0
Ease of Admin
Average: 9.1
9.4
Overall Satisfaction Score
60
Top Industries of Reviewers:
Information Technology and Services
31%
Banking
28%
Consumer Services
22%
Airlines/Aviation
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.1
8.9
Quality of Support
Average: 9.2
8.9
Ease of Admin
Average: 9.1
9.2
Overall Satisfaction Score
59
Top Industries of Reviewers:
Veterinary
44%
Real Estate
22%
Commercial Real Estate
22%
Hospital & Health Care
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.2
9.3
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
59
Top Industries of Reviewers:
Consumer Services
47%
Food & Beverages
23%
Marketing and Advertising
15%
Printing
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
8.8
Ease of Setup
Average: 9.1
9.1
Quality of Support
Average: 9.2
9.2
Ease of Admin
Average: 9.1
9.1
Overall Satisfaction Score
58
Top Industries of Reviewers:
Information Technology and Services
30%
Computer Software
30%
Health, Wellness and Fitness
20%
Financial Services
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.1
9.3
Quality of Support
Average: 9.2
9.7
Ease of Admin
Average: 9.1
9.3