Action1 Reviews & Product Details

I love the ease of use and how easy it is to get started with Action1. The automation features are robust, and the system effectively flags a wide variety of vulnerabilities. I find the centralization and automation of updates and asset inventory extremely helpful, as it significantly simplifies our workload. The remote access capabilities are easier and quicker to roll out compared to our previous solutions, such as TeamViewer. Additionally, the automated patching and updates feature works very well, allowing us to efficiently manage software updates. Overall, Action1 has been instrumental in helping us clear our backlog, providing a comprehensive solution for our needs. Review collected by and hosted on G2.com.

There are a few aspects of Action1 that I find challenging. Firstly, the remote access feature could be greatly improved with the addition of a remote clipboard and remote chat, as well as shortcuts to commonly used areas. The clarity of deploying the agent to endpoints manually was also a bit challenging to decipher. Additionally, while automated patching and updates are generally effective, I feel there could be more of these automations. Furthermore, the feedback mechanism could be improved; instead of having to drill down for details, a report showing the success of deployments by the number of endpoints or percentage would be beneficial. While there is a weekly update summary, it doesn’t highlight the successful deployments effectively. Review collected by and hosted on G2.com.

I appreciate how Action1 handles vulnerability scanning, mitigation, and patch management more effectively than most remote monitoring and management tools' built-in patching. I like the compatibility with both PC and Mac, which ensures that I can manage a diverse range of systems seamlessly. The expansive and continually growing list of supported software is another aspect I enjoy because it simplifies my workflow by automatically detecting and managing the software without the need for manual input. I have shifted from other patch management tools, including those integrated with RMM systems, as this just works better overall. Setup is easy. It only took about five minutes, from account creation to deploying agents and starting patching operations. Finally, I will recommend Action1 to others, rating it as a 10 out of 10. Review collected by and hosted on G2.com.

I don't like that an email account changes require a new account to be made and cannot be updated from the same account. Review collected by and hosted on G2.com.

Honestly, a great tool. Super easy to navigate, and decent reporting.

Super easy to deploy software and upload your own. They have a large repository to select from, and do updates!

Similarly easy to deploy out scripts and update script libraries.

With the new Linux integrations, I only see good things in the future for this tool.

I use it extensively in my home lab and home machines, as well as at my day jobs on enterprise devices. Review collected by and hosted on G2.com.

Not much, and definitely no deal-breakers. Reaching a bit on these, but just the headaches/thoughts I/we've had:

There are a few downsides to the vulnerability tracking, but this is comparing it to something like Tenable. However, Action1 is not a vulnerability mitigation/response tool. For the software and OS vulnerabilities it tracks, it does a fantastic job.

I think if the Windows server OS patching were more separated from the Windows endpoint OS patches, it would have better cohesiveness. -- ie, having Windows Server 2022 updates different than Windows 22h2 update just for clarity. Review collected by and hosted on G2.com.

I love how Action1 enables seamless software deployment and patching, effectively allowing me to manage these processes without any hitches. The ability to automate script deployments, either scheduled or on-demand, adds immense flexibility and power to my workflow. I get comprehensive reports, which makes the monitoring process straightforward and efficient. The fact that Action1 integrates most of the tools I need to manage my fleet into a single solution is incredibly convenient, eliminating the need for multiple platforms and simplifying my management tasks. Additionally, the initial setup of Action1 was super easy, which saved me a lot of time and trouble, allowing me to focus more on my core tasks. I have faced no issues with Action1; it perfectly fulfills my requirements. Such reliability and ease of use make it a product I would confidently recommend to others. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Action1 is a strong cloud-native endpoint management and patching platform that shines for teams focused on fast, reliable remediation. Setup is simple: deploy the agent and you get risk-based OS and third-party patching, inventory, compliance reporting, and browser-based remote desktop (attended/unattended). The standout is its free forever tier for up to 200 endpoints with full features—great for small orgs or pilots. Recent Intune integration fills Microsoft’s third-party patching gaps, and the vendor backs things with SOC 2 Type II and ISO/IEC 27001:2022.Bottom line: if patching and visibility are your top priorities—especially in Microsoft-centric environments—Action1 is an easy recommend, and the free tier makes it a low-risk trial. I use this tool daily and the customer support is phenomenal. Review collected by and hosted on G2.com.

Pricing above 200 endpoints isn’t public, and while remote access is convenient, heavy helpdesk users may still want a specialist tool. Review collected by and hosted on G2.com.

Action1 provides a simple yet powerful way to manage patching across multiple devices. The dashboard is intuitive, and real-time reporting makes it easy to track compliance. Automated patch deployment saves a significant amount of time compared to manual updates, and scheduling patches is seamless. The cloud-based setup also means there’s no need to maintain on-premises infrastructure.It also help to mange in envirment in group like Staging ,Production. Review collected by and hosted on G2.com.

While Action1 is highly efficient, there can be occasional delays in synchronizing endpoints, especially in environments with unstable internet connections. The reporting features, though detailed, could benefit from more customization options. Expanding integrations with other security and IT tools would also make it even more versatile.I also think that remote desktop option should not be given this will be the cause of breach in my point of view. Review collected by and hosted on G2.com.

It was very easy to get up and running, and offering up to 200 hosts for free makes this a no-brainer. Deploying the agent via GPO was very easy and now I have all of my endpoints running and letting me have full visibility on our patch management. I also use the remote desktop solution almost daily with my users for providing support in real time. Review collected by and hosted on G2.com.

I do find the remote desktop solution to be slow and laggy, much slower than using RDP within the network. Review collected by and hosted on G2.com.

The layout. Everything is intuitive. Approving updates is easy, the scheduling is easy to do. I can have my computers reboot on a schedule after the updates are applied so they can get the next round of updates and move on. I haven't played with the scripting much because I manually set up each computer before installing Action1. I use Action1 for patch management. Organizing the computers into groups is easy. It's very fun to use. Review collected by and hosted on G2.com.

I tried to script something and it failed without good information to troubleshoot. It's not that big of a deal but since the first 200 computers are completely free, I can get support if I needed. I can't think of a single feature that I don't like. Review collected by and hosted on G2.com.

The third-party patching and vulnerability management are pretty good. I've used Qualys, Automate and Kaseya, so I have a bit of comparative experience.

Detection is precise, and deployments are reliable. After 26 years in tech, I’ve tried many RMM tools that are 2-3 times pricier but don’t perform any better.

The interface is easy to use for any level of sysadmin. The custom automation feature is pretty good if you can script even a little.

Rolling it out is easy, with a ton of options to suite whomever.

The reporting meets the needs of C-Suite type reports.

It's very set it and forget it which I like. Review collected by and hosted on G2.com.

Built-in automations are limited, so get learning to script a little better than you do!

The alerting system also feels underdeveloped and could use enhancement. These aren’t dealbreakers, but they show that the platform is still maturing. Review collected by and hosted on G2.com.

The best MDM with free features.

I like the remote screen share feature a lot because our clients haven't been able to remediate some issues, so we used this feature and remediated the vulnerabilities. Review collected by and hosted on G2.com.

we are missing the remote wipe feature.

For example, if any employee loses their laptop, we want to wipe the entire laptop's details so no data will be lost/theft Review collected by and hosted on G2.com.