Compare Action1 and Atera 
Featured Products
At a Glance
Market Segments
Mid-Market (58.7% of reviews)
Small-Business (60.1% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial
Action1
Star Rating
(994)4.9 out of 5
Market Segments
Mid-Market (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Atera
Star Rating
(1,081)4.6 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in its user-friendly interface, making it easy for teams to manage patching and tickets without a large workforce. Users appreciate the intuitive design and customizable dashboard widgets, which enhance daily usability.
- Users say Action1 stands out for its robust patch management capabilities, with many highlighting the effortless view into the state of endpoint updates. This feature allows for seamless updates and vulnerability remediation, making it a strong choice for organizations focused on security.
- Reviewers mention that Atera's licensing structure is particularly beneficial for Managed Service Providers (MSPs), as it counts by technician rather than by endpoint. This approach allows for affordable growth without the burden of additional costs per node, which is a significant advantage for small businesses.
- According to verified reviews, Action1's free tier for up to 200 endpoints is a major draw for smaller organizations. Users appreciate the cost-effectiveness and the ability to run scripts and monitor performance without incurring expenses, making it an attractive option for budget-conscious teams.
- G2 reviewers highlight that Atera's implementation process is quick and straightforward, with many users noting the ease of setup. This is particularly beneficial for teams looking to get up and running without extensive training or configuration challenges.
- Users report that while Action1 has a slightly higher overall satisfaction rating, Atera's strengths in remote monitoring and management make it a competitive choice for those needing comprehensive support for their IT infrastructure. Reviewers appreciate the balance of features that Atera offers, particularly in remote access capabilities.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Free Trial
Action1
Free Trial is available
Atera
Free Trial is available
Ratings
Meets Requirements
9.3
814
8.8
875
Ease of Use
9.5
832
9.2
961
Ease of Setup
9.7
823
9.1
813
Ease of Admin
9.5
744
9.0
595
Quality of Support
9.3
586
9.0
831
Has the product been a good partner in doing business?
9.6
680
9.2
587
Product Direction (% positive)
9.9
798
9.4
860
Features by Category
Ticket and Case Management
Not enough data
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Generative AI
Not enough data
7.2
234
Not enough data
7.3
235
Agentic AI - Help Desk
Not enough data
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Communication Channels
Not enough data
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Platform
Not enough data
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Administration
Not enough data
8.0
155
Not enough data
8.3
158
Not enough data
8.7
161
Service Desk
Not enough data
8.6
157
Not enough data
8.3
155
Not enough data
8.4
154
Management
Not enough data
8.6
153
Not enough data
8.8
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Functionality
Not enough data
8.4
155
Not enough data
8.5
150
Not enough data
8.9
154
Not enough data
8.7
152
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Inventory Management - Remote Monitoring & Management (RMM)
9.0
366
8.9
606
|
Verified
8.7
129
8.1
81
8.3
101
7.9
70
Monitoring and Management
8.9
354
9.1
620
|
Verified
8.0
350
8.3
545
|
Verified
9.0
374
8.3
545
|
Verified
9.6
407
8.7
601
|
Verified
7.5
104
8.2
76
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
8.7
92
Service Management
8.1
360
9.1
603
|
Verified
6.9
95
8.7
85
4.9
90
8.7
110
Agentic AI - Remote Monitoring & Management (RMM)
7.3
111
7.8
89
6.9
99
7.5
77
7.1
99
7.8
79
5.8
95
7.6
77
5.6
95
7.7
77
5.9
98
7.5
81
6.0
98
7.4
77
Scope
Not enough data
6.8
30
Not enough data
7.9
33
Security
Not enough data
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Management
Not enough data
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Functionality
Not enough data
8.9
282
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Monitoring - Network Monitoring
Not enough data
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Management
Not enough data
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Analytics - Network Monitoring
Not enough data
8.1
33
Not enough data
7.9
33
Security - Network Monitoring
Not enough data
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Network Performance - Network Monitoring
Not enough data
8.1
33
Not enough data
8.1
33
AI Automation - Network Monitoring
Not enough data
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Agentic AI - Network Monitoring
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Functionality
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Issue Resolution
Not enough data
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Generative AI
Not enough data
7.2
194
Not enough data
7.1
191
Agentic AI - IT Asset Management
Not enough data
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Management
Not enough data
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Responses
Not enough data
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Autonomy - AI Agents
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Generative AI
Not enough data
9.6
9
Not enough data
9.6
8
Administration
8.4
357
8.7
439
Feature Not Available
8.4
436
Feature Not Available
7.3
381
9.0
368
9.0
440
7.6
323
8.2
420
8.1
343
8.2
439
Maintenance
9.1
369
8.9
439
Feature Not Available
7.8
389
Communication
Feature Not Available
Feature Not Available
Feature Not Available
6.0
362
Feature Not Available
6.1
355
Feature Not Available
6.9
366
Security
8.0
315
7.8
378
8.7
335
8.0
386
Device Support
6.2
315
7.4
389
7.0
321
8.2
394
Feature Not Available
8.2
391
Performance
8.6
359
8.2
424
Generative AI
Feature Not Available
7.2
280
Automation - AI IT Agents
Not enough data
8.0
11
Not enough data
7.9
11
Autonomy - AI IT Agents
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
IT Ticket Management - AI IT Agents
Not enough data
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
IT Support Automation - AI IT Agents
Not enough data
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Generative AI - Autonomous Endpoint Management
5.1
58
Feature Not Available
5.6
59
Feature Not Available
5.3
58
Feature Not Available
Monitoring and Management - Autonomous Endpoint Management
9.5
84
Feature Not Available
9.0
68
Feature Not Available
6.7
59
Not enough data
9.4
79
Feature Not Available
Incident Management
Not enough data
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Reporting
Not enough data
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Access & Usability
Not enough data
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Agentic AI - Service Desk
Not enough data
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
76
Platform
Not enough data
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Security
Not enough data
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Agentic AI - Enterprise IT Management
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
348
Not enough data
7.7
321
Not enough data
8.4
336
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
355
Not enough data
Feature Not Available
Not enough data
Platform
7.7
321
Not enough data
5.3
307
Not enough data
8.9
345
Not enough data
9.1
359
Not enough data
Security
6.8
307
Not enough data
8.7
337
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Atera are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Autonomous Endpoint Management (AEM)
Unique Categories
Action1 is categorized as Remote Desktop
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.5%
Computer & Network Security
7.4%
Primary/Secondary Education
5.9%
Education Management
3.8%
Other
65.4%
Information Technology and Services
30.3%
Computer & Network Security
12.4%
Manufacturing
3.3%
Telecommunications
3.1%
Hospital & Health Care
3.0%
Other
47.9%
Alternatives
Discussions
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Atera used for?
1 Comment
MC
Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your...Read more
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