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Compare Action1 and Atera 
Featured Products
At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (61.2% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial
Action1
Star Rating
(886)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Atera
Star Rating
(1,047)4.6 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in its user-friendly interface, making it easy for teams to manage patching and tickets without a large workforce. Users appreciate the intuitive design and customizable dashboard widgets, which enhance daily usability.
- Users say Action1 stands out for its robust patch management capabilities, with many highlighting the effortless view into the state of endpoint updates. This feature allows for seamless updates and vulnerability remediation, making it a strong choice for organizations focused on security.
- Reviewers mention that Atera's licensing structure is particularly beneficial for Managed Service Providers (MSPs), as it counts by technician rather than by endpoint. This approach allows for affordable growth without the burden of additional costs per node, which is a significant advantage for small businesses.
- According to verified reviews, Action1's free tier for up to 200 endpoints is a major draw for smaller organizations. Users appreciate the cost-effectiveness and the ability to run scripts and monitor performance without incurring expenses, making it an attractive option for budget-conscious teams.
- G2 reviewers highlight that Atera's implementation process is quick and straightforward, with many users noting the ease of setup. This is particularly beneficial for teams looking to get up and running without extensive training or configuration challenges.
- Users report that while Action1 has a slightly higher overall satisfaction rating, Atera's strengths in remote monitoring and management make it a competitive choice for those needing comprehensive support for their IT infrastructure. Reviewers appreciate the balance of features that Atera offers, particularly in remote access capabilities.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Free Trial
Action1
Free Trial is available
Atera
Free Trial is available
Ratings
Meets Requirements
9.3
754
8.8
867
Ease of Use
9.5
770
9.2
935
Ease of Setup
9.7
761
9.1
787
Ease of Admin
9.5
720
9.0
588
Quality of Support
9.3
550
9.0
824
Has the product been a good partner in doing business?
9.6
657
9.2
581
Product Direction (% positive)
9.9
747
9.4
854
Features by Category
Ticket and Case Management
Not enough data
8.6
303
Not enough data
8.6
302
Not enough data
8.5
301
Not enough data
8.3
292
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
292
Not enough data
8.1
286
Generative AI
Not enough data
7.2
235
Not enough data
7.3
236
Agentic AI - Help Desk
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.5
31
Communication Channels
Not enough data
8.2
288
Not enough data
8.7
287
Not enough data
8.1
282
Not enough data
6.4
268
Not enough data
6.2
265
Platform
Not enough data
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
306
Not enough data
8.2
309
Not enough data
8.5
305
Administration
Not enough data
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Service Desk
Not enough data
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Management
Not enough data
8.6
154
Not enough data
8.9
152
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
145
Functionality
Not enough data
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Inventory Management - Remote Monitoring & Management (RMM)
9.0
348
8.9
598
|
Verified
8.5
111
8.3
81
8.2
96
8.0
73
Monitoring and Management
8.8
344
9.1
609
|
Verified
7.9
341
8.3
547
|
Verified
8.9
358
8.3
547
|
Verified
9.6
377
8.6
593
|
Verified
7.5
102
8.3
78
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
96
8.8
96
Service Management
8.0
348
9.1
595
|
Verified
6.8
93
8.7
85
4.9
90
8.7
107
Agentic AI - Remote Monitoring & Management (RMM)
7.2
104
7.8
88
6.9
98
7.5
79
7.1
97
7.8
79
5.8
95
7.6
79
5.6
95
7.8
79
5.8
96
7.5
81
5.9
97
7.4
79
Scope
Not enough data
6.8
30
Not enough data
7.9
33
Security
Not enough data
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Management
Not enough data
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Functionality
Not enough data
8.9
282
Not enough data
8.9
288
Not enough data
8.2
273
Not enough data
8.6
263
Monitoring - Network Monitoring
Not enough data
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Management
Not enough data
8.4
260
Not enough data
8.4
261
Not enough data
7.9
249
Analytics - Network Monitoring
Not enough data
8.2
34
Not enough data
8.0
34
Security - Network Monitoring
Not enough data
8.5
35
Not enough data
7.9
36
Not enough data
8.3
34
Network Performance - Network Monitoring
Not enough data
8.2
34
Not enough data
8.1
34
AI Automation - Network Monitoring
Not enough data
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Agentic AI - Network Monitoring
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Functionality
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Generative AI
Not enough data
7.2
195
Not enough data
7.2
192
Agentic AI - IT Asset Management
Not enough data
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Management
Not enough data
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Responses
Not enough data
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Autonomy - AI Agents
Not enough data
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Generative AI
Not enough data
9.6
9
Not enough data
9.6
9
Administration
8.4
342
8.7
439
Feature Not Available
8.4
436
Feature Not Available
7.3
382
9.0
353
9.0
440
7.5
320
8.2
421
8.1
335
8.2
440
Maintenance
9.0
351
8.9
440
Feature Not Available
7.8
390
Communication
Feature Not Available
Feature Not Available
Feature Not Available
6.1
363
Feature Not Available
6.1
356
Feature Not Available
6.9
367
Security
8.0
315
7.8
379
8.7
328
8.0
387
Device Support
6.1
313
7.4
390
7.0
318
8.2
394
Feature Not Available
8.2
392
Performance
8.6
344
8.2
425
Generative AI
Feature Not Available
7.2
281
Automation - AI IT Agents
Not enough data
8.0
11
Not enough data
7.9
11
Autonomy - AI IT Agents
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
IT Ticket Management - AI IT Agents
Not enough data
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
IT Support Automation - AI IT Agents
Not enough data
7.9
11
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Generative AI - Autonomous Endpoint Management
5.0
57
Feature Not Available
5.5
58
Feature Not Available
5.3
58
Feature Not Available
Monitoring and Management - Autonomous Endpoint Management
9.5
70
Feature Not Available
9.0
62
Feature Not Available
6.6
58
Not enough data
9.3
69
Feature Not Available
Incident Management
Not enough data
8.4
210
Not enough data
8.5
213
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Reporting
Not enough data
8.6
211
Not enough data
8.4
208
Not enough data
7.8
201
Access & Usability
Not enough data
7.4
208
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Agentic AI - Service Desk
Not enough data
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
76
Platform
Not enough data
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Security
Not enough data
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Agentic AI - Enterprise IT Management
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
332
Not enough data
7.7
315
Not enough data
8.4
325
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
335
Not enough data
Feature Not Available
Not enough data
Platform
7.7
312
Not enough data
5.3
306
Not enough data
8.9
328
Not enough data
9.1
339
Not enough data
Security
6.8
304
Not enough data
8.6
323
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Atera are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Autonomous Endpoint Management (AEM)
Unique Categories
Action1 is categorized as Remote Desktop
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.1%
Primary/Secondary Education
5.7%
Non-Profit Organization Management
3.8%
Other
66.1%
Information Technology and Services
30.5%
Computer & Network Security
12.7%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.4%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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