---
title: Action1 Reviews
meta_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1124 reviews by the users' company size, role or industry
  to find out how Action1 works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 1124
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# Action1 Reviews
**Vendor:** Action1  
**Category:** [Patch Management Software](https://www.g2.com/categories/patch-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 1,124
## About Action1
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.



## Action1 Pros & Cons
**What users like:**

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. (375 reviews)
- Users commend Action1&#39;s **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. (330 reviews)
- Users find Action1&#39;s **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. (225 reviews)
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. (212 reviews)
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. (205 reviews)
- Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews)
- Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews)
- Reliability (151 reviews)
- Software Updates (144 reviews)
- Simple (143 reviews)

**What users dislike:**

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. (171 reviews)
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. (111 reviews)
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. (84 reviews)
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. (72 reviews)
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. (71 reviews)
- Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews)
- Limited Features (53 reviews)
- Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews)
- Patching Issues (43 reviews)
- Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews)

## Action1 Reviews
  ### 1. Simple GUI and Effortless GPO Deployment—Updates Made Easy. No-brainer for computer management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad K. | Director of IT, Restaurants, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Action1?**

Simple-to-use GUI. Very easy to navigate. Getting the deployment set up through GPO was very easy and no-effort on my end. Sometimes getting things set up on the server level is difficult and much trial and error but I really had no issues getting things deployed and working. Showing what items are critical and non-critical is very easy to tell and get stations updated. I've been looking for a tool for this for quite some time. I think I've found home.

**What do you dislike about Action1?**

So far I haven't run into anything I dislike. I wish all of our users had their computers on to get updated all the time but I get that updates only work if the computer is online.

**What problems is Action1 solving and how is that benefiting you?**

Keeping our workstations up to date with windows and driver updates. 80% of the issues I see from a desktop support point of view are all from updates not being completed. This should save me hours and hours of support.

  ### 2. I greatly appreciate having this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff G. | IT Support Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Action1?**

Action1 identifies software vulnerabilities even in software it doesn't provide updates for. The library of updated software is quite large and covers everything most people use. Being able to see the status of computers, remotely login, generate reports and run custom scripts covers our needs. The setup is very simple. They are constantly working on improving and updating the software. The one time I used support they got back to me very quickly. Action1 has become part of my daily management of our computers and servers. I like the fact they are security focused and have the certifications to back that up.

**What do you dislike about Action1?**

There are some minor UI issues, where I have to scroll right to reach UI buttons. Remote desktop while amazing to have, is a bit laggier than other stand-alone options.

**What problems is Action1 solving and how is that benefiting you?**

Action1 solves patch management for us, remote support, reporting and batch scripts.

  ### 3. Streamlined Vulnerability Management, Needs Better Linux Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kashif A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Action1?**

I like Action1's ease of use and the simple UI without any clutter of unused features. The instantaneous update of agents is a great feature. Moreover, having 200 free endpoints is the best part. My team has also found that running scripts is made easy by Action1.

**What do you dislike about Action1?**

The limitation on Linux systems is a downside. In our organization, we have 20% of systems on Linux, and while I can run scripts, patch and vulnerability management isn't available. I understand this is due to how Linux is built, but I'm expecting more from Action1. The initial setup wasn't easy because we did not have an Active Directory.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for managing vulnerability and patches across our employees' laptops nationwide. It simplifies running scripts, giving us control over remote systems and ensuring outdated applications are updated effectively.

  ### 4. Easy scripting and fast Windows installs with great trial licensing and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about Action1?**

The ease of use. I can write a script, upload it, and test it without pushing it out. Then I can push it out, on a automation basis. Additionally, the simplification of packaging apps either for us or self packaging makes it easy to keep everything up to date. Installs fast on Windows, and scripts/package downloads and installations are fast as well. 200 free licenses to trial it out has been amazing, with both free and paid support where I can go to Discord or Reddit for historical questions if need be.

**What do you dislike about Action1?**

I would like it if I could separate macOS and Windows into two separate dashboards or provide varying access to people based on what environment they work in.

**What problems is Action1 solving and how is that benefiting you?**

Patching and vulnerability management is the big one. Being able to leverage PowerShell without higher Intune integration has been a huge plus.

  ### 5. Manage devices simply and securely but to be resolved

**Rating:** 2.0/5.0 stars

**Reviewed by:** Fabrizio M. | OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Action1?**

What I find most useful in Action1 is being able to manage all devices from a single console. It automates updates and security checks, saving time and making everything simpler and safer.

**What do you dislike about Action1?**

The only thing I don't like about Action1 is that some advanced features take a bit of time to understand and configure correctly. At first, it can seem a bit complex. I don't think the company will continue to fund it, plus I had to reinstall because it kept giving me an error!!!!

**What problems is Action1 solving and how is that benefiting you?**

Action1 solves the problem of having to manually manage updates, patches, security checks, and remote access to devices. Before, I had to do everything one by one, risking forgetting something or wasting time. With Action1, I can manage everything from a single console, including remote desktop connections.

  ### 6. Simple Deployment, Powerful Patching—Even Updates Adobe CC Suite

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Action1?**

Starting off with the one-time unlimited check, so you can see where you are starting from, this is invaluable for anyone starting off down this route.  Added to that, the 200 free devices so you can patch your most vulnerable devices and make headway to being secure.

Other than those, its simple to use and easy to deploy.  it is also the only patching software I've found that will update the Adobe CC suite, which is one of the many things that sets it apart from even the more expensive offerings.

**What do you dislike about Action1?**

Its handling of failed updates or clients with issues could be better, its not overly easy to find and redeploy failed updates to clients.  Duplicate clients is an issue, without a way to auto cleanup clients that haven't been seen in x days etc.

**What problems is Action1 solving and how is that benefiting you?**

Mandating updates was the main feature we were looking for a service like Action1, but the ability to update Adobe CC was one of the main reasons we chose Action1 over competitors.

  ### 7. Effortless Patch Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marceli M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Action1?**

I love the simplicity of the whole app, especially because of its very clear and simple menu. The greatly designed statistics save me time as I don't have to manually analyze data; I just check the main page and know what's going on with my hosts. Additionally, the grouping feature is great, allowing me to separate my warehouse from office and laptops. The initial setup was incredibly easy, so simple that everyone can do it. I also appreciate being able to do a quick check on vulnerabilities, missing updates, and setting some global messages to my workers.

**What do you dislike about Action1?**

To be fair, an information about currently dangerous new vulnerabilities would be nice, overall not only from my hosts. Just to know what is dangerous right now, what's new in security world.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management, which saves me from manually updating each station. It lets me quickly check vulnerabilities, group hosts, and send global messages. The simplicity and clear statistics mean I know what's happening without wasting time.

**Official Response from Kimberly Gonzales:**

> Hi Marceli, 

We're thrilled to hear that Action1 has made patch management effortless for you and has saved you time. We appreciate your feedback about wanting more information on new vulnerabilities, and we will take that into consideration for future updates. 

  ### 8. Love The Script: A Powerful Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy A. | Information Technology Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Action1?**

The Script library is probably the most powerful feature for us. Being able to push PowerShell scripts to targeted computers is incredibly useful. Scheduling targeted rings to scope patches to specific groups was also a game changer.

**What do you dislike about Action1?**

I wish we could manage browser extensions through Action1 as well, especially when it comes to removing them. Also, the remote access tool isn’t ideal; I’d like it to be more user-friendly and to include a chat feature.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us address several common IT management challenges that many growing organizations face. Centralized patch management means we can keep security updates consistent across our Windows environment without having to manually touch each individual system. With remote endpoint visibility, we get real-time insight into system health and compliance status across our infrastructure. It also streamlines vulnerability remediation by helping us quickly identify and close security gaps before they turn into bigger issues. Overall, the reduced manual workload and automation capabilities free up our IT team to focus more on strategic initiatives instead of routine maintenance.

The primary benefits we’ve seen include an improved security posture through consistent patching schedules, better operational efficiency thanks to automated routine tasks, and stronger compliance reporting capabilities. We’ve also seen cost savings by consolidating multiple point solutions into one platform. Overall, this aligns well with our goals of maintaining strong security standards while still supporting business growth.

This response:

Focuses on common, industry-standard benefits.
Doesn't reveal specific company size, infrastructure details, or security vulnerabilities.
Shows legitimate business value.
Demonstrates you actually use and understand the product.
Maintains professional credibility for the review.

  ### 9. Fácil Implementación, Rendimiento Mixto en Control Remoto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matias M. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Action1?**

Me gusta la facilidad de instalación de Action1. También me encanta lo fácil que es de implementar y administrar, es muy intuitivo. La configuración inicial también fue muy fácil; simplemente correr el ejecutable y el equipo comenzaba a reportar rápidamente a la consola.

**What do you dislike about Action1?**

Encuentro que el acceso remoto o el control remoto a veces suele ser un poco lento y no tiene tantas opciones comparado con otras opciones del mercado.

**What problems is Action1 solving and how is that benefiting you?**

Uso Action1 para gestionar dispositivos finales, desplegar políticas de actualización y automatizar procesos en equipos.

  ### 10. Action1 Makes Remote Script Runs Effortless Across All Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naruto U. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2026

**What do you like best about Action1?**

Before, if I needed to run a remote script, I had to write it out and then send a message in a group chat asking everyone to run it.

Now, with Action1, I can run the same script across all devices in just a few clicks. It’s perfect.

**What do you dislike about Action1?**

I can’t disable a feature I don’t need. For example, Vulnerability Scan: if I could turn that function off, I think Action1 would run lighter and more smoothly.

**What problems is Action1 solving and how is that benefiting you?**

I think Action1 solves the biggest issues: time and money.

  ### 11. Clear Vulnerability Visibility and Reliable Patch Management in One Console

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2026

**What do you like best about Action1?**

Action1 is especially helpful for vulnerability scanning and patch management. It gives clear visibility into missing updates and known vulnerabilities, then makes it easy to remediate them from a centralized cloud-based console. The ability to identify vulnerable systems, deploy patches, and track remediation status helps reduce risk without adding a lot of manual overhead.

The biggest upsides are the strong vulnerability management, reliable patching workflow, and the fact that it is free for the first 200 endpoints. That makes it very accessible for smaller IT teams, MSPs, and organizations that need real endpoint visibility and remediation capability without a large upfront cost. It helps improve patch compliance, strengthen endpoint security, and turn vulnerability management into a more organized, actionable process.

**What do you dislike about Action1?**

The least helpful aspect is that Action1’s strongest value is centered around vulnerability scanning and patching, so some other endpoint management features may not feel as fully developed as those core functions.

The main downside is that it may not replace a full RMM platform for teams that need deeper automation, monitoring, reporting customization, or MSP-specific workflows. That said, for vulnerability management and patch remediation, it remains very effective and easy to use.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us solve the problem of endpoint vulnerability management and patch compliance. It allows us to quickly identify missing patches and software vulnerabilities, then remediate them from a centralized platform. This reduces manual effort, improves security posture, and helps us manage risk more effectively across our endpoints.

  ### 12. Simple Configuration and Powerful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonardo N. | ICT Administrator,Sistemista Senior, webdesigner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Action1?**

I like the simplicity of configuration and use of Action1. I appreciate the extensive features and the fact that it can be used for free up to 200 devices. I find the agent installation and deployment really simple, as well as allowing updates and script distribution effectively. The initial setup was very easy, managing to deploy on about a hundred PCs in less than an hour from login and start distributing updates.

**What do you dislike about Action1?**

one could improve the management of automation, for example, by giving the possibility to perform a second deployment only on the failed devices

**What problems is Action1 solving and how is that benefiting you?**

Action1 allows me to manage updates for PCs and servers, check for vulnerabilities, run Powershell scripts, and provide assistance quickly. The simplicity of deployment and the fact that it is free for up to 200 devices are great advantages.

  ### 13. Action1 Makes Patching and Automation Simple—with a Fast, Reliable Remote Desktop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Action1?**

Reasons for choosing Action1 over other RMM solutions:

1. Action1 makes automation and patching simple and easy to manage.
2. The remote desktop tool works better than any other RMM platform I’ve used. It connects within seconds, and as long as all firewall/ZTNA rules are in place, there are no issues.
3. Cost is a major factor. As long as you stay under 200 endpoints, the software is free, so there’s no risk in trying it. I recommend it to anyone looking to test an RMM platform.
4. The free version doesn’t include official support, but the community is very responsive and has been able to help with all of our questions.
5. Supports macOS and Linux.

**What do you dislike about Action1?**

The only issues I’ve encountered have been related to some functionality that would be ideal for scripts I previously ran in my former RMM solution. I have submitted an enhancement request to include secure secrets/passwords, so they can be passed to scripts during execution. I also submitted another enhancement request to allow modification of default behavior for software installations (primarily MSI and EXE parameters).

**What problems is Action1 solving and how is that benefiting you?**

Action1 makes automation and patching simple.

  ### 14. Effortless Computer Updates, Hurdles with Proxy Navigation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Action1?**

I find that Action1 makes it a lot easier to update my 65 computers across different locations. It has opened up a whole new world for me by automating tasks I used to do manually. The tool allows me to manage updates faster and helps me identify and address security issues that I wasn't aware of before. I enjoy being able to see immediately what is going on with some computers right from my desk.

**What do you dislike about Action1?**

Well, remote desktop don't work because I'm on government proxy and it is not able to go through proxy.  At first  - last year, action1 deployment agent didn't work because firewall and proxy. Also with some help with their team, I wasn't able to go through, proxy. This year, I tried again, and seems that they updated their deployment agent and it went through proxy. There were some setting in registra (proxy) and in firewall (ports), but I it's all now clear and easy.

**What problems is Action1 solving and how is that benefiting you?**

Action1 makes it a lot easier to update my 65 computers at different locations. It helped me identify and address security problems I wasn't aware of before.

  ### 15. Perfect Remote Control Tool with Minor Gaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manos K. | Information Technology Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Action1?**

I love how Action1 is easy to deploy and offers a straightforward GUI. The lightning-fast remote control is something I really value, and it's great that it starts pre-logon, allowing us to troubleshoot user endpoints efficiently. Action1 provides a detailed picture of hardware and software installed, which is vital for compliance. I appreciate the valuable feature of keeping Bitlocker Keys. Also, the remote control as a service is fantastic, and I find the silent software deploy-uninstall feature essential.

**What do you dislike about Action1?**

The remote control lacks the file transfer function and clipboard. That makes the session a bit crippled if we need to transfer files or through code. Sometimes we need to pickup the information from the client.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to remote control multiple companies and get a detailed report of infrastructure, keeping BitLocker keys and troubleshooting endpoints pre-logon. It's vital for compliance by providing hardware and software details for each company.

  ### 16. Effortless Patching with a Clean Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hadi M. | Business Analyst and Projects Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Action1?**

I like Action1 for its automatic updates of native and third-party software, which is great for managing patches on my clients' computers. I appreciate the clean and fresh interface with a good color scheme, and how the links and functionalities are well placed for easy use and quick accessibility. The API integration is really handy for getting customer reports. Setting up Action1 was very easy; it felt like there was hardly anything involved.

**What do you dislike about Action1?**

I find some of the automations a bit tricky to understand. I think it would be great if there were prebuilt templates explaining the automations.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage patching for my clients' computers, providing automatic updates for native and third-party software.

  ### 17. Effortless Patch Management with a User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luke M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Action1?**

I use Action1 for patch management of our endpoints and appreciate how it finds vulnerabilities in our installed software. I love that it provides the ability to push updates to connected machines for patching. The software is crucial for us to stay compliant with Essential 8 ML2 by patching critical security vulnerabilities within 48 hours. The UI is simple to understand, and the software just works. I enjoy some of the other useful features included, like the detection of USBs plugged in. Transitioning from Intune, I find that Action1 simplifies the process significantly, reducing it to just a couple of buttons. It's also very easy to set up.

**What do you dislike about Action1?**

Linux features still have a way to go, like capturing snap applications within their datasets.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management, finding vulnerabilities, and pushing updates to stay compliant with Essential 8 ML2. It simplifies processes from manual Intune tasks to just a couple of clicks.

  ### 18. Free, Multi-Endpoint Support That Works Across All Our Machines

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared B. | Graphic Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

The fact that it is free an supports multiple end points. I can set it up, download it, and use it across multiple machines for my business.

**What do you dislike about Action1?**

It is a bit laggy when I do use it. But it being a free product makes it worth the low frame rate.

**What problems is Action1 solving and how is that benefiting you?**

Action1 gives me the freedom and flexibility to be anywhere and solve problems across multiple machines and locations all while I can be where ever I am needed.

  ### 19. Action1: Easy Setup and Daily IT Management Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calista J. | IT Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Action1?**

Action1 is the IT Solution that our non-profit has been searching for the last three years to find. In a world of complicated solutions that offer way more than you want and none of the features you actually need for a price you can afford, Action1 stands out as my number one choice for several reasons. First, it is easy to use. Implementation was a breeze! Just a simple download and install from the authenticated web portal and you have the client up and running on any machine. I find myself using it daily for many tasks from software updates to remoting in to a PC to assist a user with issues. It allows a single IT support to handle many machines.

**What do you dislike about Action1?**

It would be nice if, when uploading programs for distribution, I could upload multiple files at once. While there are ways to work around this limitation, those workarounds aren’t ideal. It would also be nice if it supported WOL.

**What problems is Action1 solving and how is that benefiting you?**

I am now able to actively manage all our PC's in real-time including software. I can remote in to any PC on our system as long as it is connected to the network.

  ### 20. Easy Deployment and Tailored Management for Public PCs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darius T. | Computer Science Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Action1?**

Ease of use on the platform and ease of deployment. Also that it can be tailored to the particular needs of public PCs environment like schools. The 200 free endpoints is also a major benefit.

**What do you dislike about Action1?**

No way to make software automatically install on a PC when you install the agent but that is on the roadmap. Lack of ability to install and manage user only installs, no good way to run scripts as user.

**What problems is Action1 solving and how is that benefiting you?**

It is managing all computers in our IT laboratories in our school. Made life significantly easier from too curious children and made software deployment, licenses management a breeze.

  ### 21. Great Endpoint Manager with Remote Desktop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim J. | Technology Coordinator, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Action1?**

This is a very robust and feature packed software package. This helps my small school district manage its endpoints and see what software needs updated. I can use the remote desktop app to help my users and there is great asset information gathering by the easy to install agent. I like that I can remote update and restart an endpoint too.

**What do you dislike about Action1?**

The image quality any slower response time during a remote desktop is a small issue but overall works great. Some of the wizards to set up animation require input of notes that I don't always feel is needed but they are trying to be helpful in documentation.

**What problems is Action1 solving and how is that benefiting you?**

I needed help managing patching, updates, and outdated software. I also needed a remote desktop solution to help my users.

  ### 22. Blazing Fast IT Support Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

I find Action1 extremely quick, and I love how updates and scripts deploy instantly. It's much faster and more efficient than Intune. The installation of the agent was smooth, making the initial setup easy. I appreciate that integrating our existing, long-unmanaged environment was easy with Action1. The speed at which staff can be back up and running after an issue is much quicker with Action1. I give it a recommendation score of 10 out of 10.

**What do you dislike about Action1?**

I can't get an alert when previously unknown software appears on an endpoint, only alerts for all software installs. No user-accessible app library means that we generally have to continue with initial app deployment through Intune. Integrating our existing, long-unmanaged environment was easy, but it's been a long journey trying to deploy updates to old machines with OEM-specific software, and we still have a lot of updates not deploying.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management and issue remediation, filling gaps in remote access and software inventory, improving IT support efficiency. It's extremely quick, deploying updates and scripts instantly, which prevents workstation downtime and avoids productivity loss, unlike Intune.

  ### 23. Effortless Endpoint Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Action1?**

I like that Action1 provides a lot of detailed information about endpoints. It also includes a software repository for common applications, so I don’t have to manually install software on each endpoint (for example, Chrome or Adobe Reader), which saves a lot of hassle. The initial setup is extremely easy, and there are plenty of deployment options available. Being free for fewer than 200 devices is also extremely generous in this day and age.

**What do you dislike about Action1?**

Simplify the custom software repository upload process.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patching endpoints and endpoint reporting. It streamlines updates and health reports, provides loads of information about endpoints, and simplifies software distribution with a repository, eliminating manual installations.

**Official Response from Kimberly Gonzales:**

> We're thrilled to hear that Action1 has helped simplify your work and enhanced productivity. We understand your request for more software in our repository and will take that into consideration for future updates. 

  ### 24. Strong and Reliable Endpoint Management Solution with Effective Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohsin A. | Infomation Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Action1?**

I use Action1 for Patch Management to ensure my organization is secure. The standout feature is its automation capabilities. We can schedule patch deployments and routine updates, which reduces manual effort and ensures the system remains up to date. It also allows us to easily identify missing patches across all endpoints and deploy updates remotely. Action1 fits well into our existing toolset, and its deployment is quite easy for us.

**What do you dislike about Action1?**

Action1 is all okay but there area like UI (user interface) need to be improvement to attract users more. Like main dashboard.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management to secure my organization and meet compliance standards. It automates patch deployments, reduces manual effort, and keeps systems up to date, while allowing easy identification of missing patches and remote updates.

  ### 25. Great Endpoint Management - Recommended

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryan E. | Senior Network Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

Great for Endpoint Management and tops for patching. Great reporting and software deployment. Has alerts for machines that are only on seldomly

**What do you dislike about Action1?**

Not a dislike but i would like to more endpoint actions - it has reboot and scripts to do stuff but i would like to have an interactive shell to the machine

**What problems is Action1 solving and how is that benefiting you?**

Since Microsoft has given up on WSUS the industry has pivoted to Endpoint management which Action1 fits exactly that need.

  ### 26. Easy Patch Management That Helped Us Move On from WSUS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gonzalo B. | Infraestructure Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

It's easy to implement and maintaining the patch management process. It been very helpful and it solved our need to discontinue WSUS as our main tool for updating windows servers

**What do you dislike about Action1?**

So far I didn't find anything negative, maybe it could improve the machanism to try patches before mass deployment

**What problems is Action1 solving and how is that benefiting you?**

Patch management of servers, we needed to deploy a sustitute for WSUS, and to improve patch management and vulnerability insights of our linux servers

  ### 27. Effortless Endpoint Management with Powerful Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about Action1?**

I really like how Action1 is an excellent endpoint management solution with a cloud-based platform that makes it easy to deploy software, manage patches, and monitor devices from anywhere without the complexity of maintaining on-premise infrastructure. It provides a centralized, cloud-based platform that lets us automate patch management for both Windows and various third-party applications, deploy software remotely, run maintenance tasks, and generate compliance reports from a single dashboard. This setup has helped reduce the time spent on routine tasks and improved the consistency of our update process. What I like most about Action1 is the ease of managing endpoints from a single, intuitive cloud-based console. Routine tasks like patching operating systems, deploying software, and running remote maintenance can be completed quickly without a steep learning curve. Additionally, the initial setup of Action1 was very smooth.

**What do you dislike about Action1?**

I find the reporting of unpatched reports could be improved. It would be helpful to have more detailed historical reporting, allowing administrators to compare patch compliance across different time periods and generate trend reports for audits or management reviews.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for endpoint management. It simplifies deployment, patch management, and monitoring tasks, eliminating on-premise infrastructure complexity. It also reduces administrative time and ensures update consistency with a cloud-based approach.

  ### 28. Comprehensive MSP Management with Essential Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco S. | Cloud Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2026

**What do you like best about Action1?**

I like that Action1 helps with patching on Windows and Linux OS, especially with the new feature for Linux that really helps with cloud VMs maintenance. It's not only good for Linux patching, but I can also remote desktop into a Windows computer to provide end-user support, which is key for some roles. Having all in one solution reduces the headaches of maintaining multiple solutions for each OS and makes it easier for billing purposes, as I pay a single place for everything. I also appreciate the patching automation feature.

**What do you dislike about Action1?**

I have not read much about VPN integration with third-party tools like NetBird, or MITRE ATT&CK evaluation/remediation.

**What problems is Action1 solving and how is that benefiting you?**

Action1 simplifies infra and endpoint management, assisting with patching on Windows and Linux, especially cloud VMs. It consolidates tools, streamlining billing, and allows remote desktop support for Windows, reducing the need for multiple solutions.

  ### 29. Strengthening Endpoint Security Through Automated Patch Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard R. | VP/Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Action1?**

Our Network Services team uses Action1 daily, and it has become an integral part of our endpoint management and security operations. The platform is intuitive and straightforward to administer, enabling us to automate Windows and third-party patching with confidence and consistency. The real-time visibility into patch status and vulnerabilities, combined with built-in remote management and scripting capabilities, allows the team to respond quickly and proactively. Its cloud-native architecture eliminates unnecessary complexity, and overall, it has proven to be a reliable, efficient solution that our team genuinely values and trusts.

**What do you dislike about Action1?**

From our Network Services team’s perspective, Action1 delivers strong patch management and endpoint visibility, but there are areas where we would like to see continued evolution. We currently leverage a robust RMM platform from another provider, and while Action1 meets our patching needs very effectively, some of the broader RMM capabilities are still maturing. The remote access and advanced management features, in particular, would need to deepen further for us to fully consolidate tools. That said, we see meaningful progress and would welcome the opportunity to displace our existing solution as Action1’s functionality continues to expand.

**What problems is Action1 solving and how is that benefiting you?**

From our Network Services team’s perspective, Action1 is solving the critical challenge of keeping all of our workstations and servers consistently patched across a hybrid work environment. With endpoints operating both on-premises and remotely, maintaining timely patch compliance is extremely important to our overall security posture. Action1 provides centralized visibility into missing updates and vulnerabilities and allows us to automate remediation for both Windows and third-party applications, ensuring systems stay current regardless of location.

Because it is cloud-native, we don’t have to rely on additional infrastructure or complex connectivity requirements to manage remote devices. This has strengthened our patch cadence, improved compliance reporting, and reduced manual effort for the team. Most importantly, it gives us confidence that our distributed environment is being managed proactively rather than reactively, which is essential in today’s threat landscape.

  ### 30. Indispensable for Tracking and Security of Patches

**Rating:** 5.0/5.0 stars

**Reviewed by:** Florent F. | DSI, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Action1?**

I appreciated that Action1 adapts to the real world, functioning in the real life of an administrator faced with a changing world and a multitude of issues. I also appreciate their collaborative roadmap which is accessible in two clicks. Everyone can comment on it, vote, add their wishes, and see the progress of the roadmap, which ensures that the features developed by Action1 truly meet the expectations of the clients. Another aspect I like is their consideration of security at all levels, because a tool as powerful as Action1 must be perfectly secure, also contributing to the security of the company's machines and servers. Additionally, the setup was quite easy thanks to the tutorials, and I felt no friction in developing the use of the tool with my team.

**What do you dislike about Action1?**

The risk that the rate will increase significantly afterwards.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to monitor and automate patches and deployments, security is well considered. The collaborative roadmap ensures evolution focused on customer needs.

  ### 31. User-Friendly Patch Management with Fast, Accessible Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Desiree M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Action1?**

Beyond the user-friendly interface, I really like Action1’s patch management. It makes it easy to deploy updates and patches, install or uninstall software, and remotely connect to a computer when needed. I also appreciate the easy and quick deployment of automations which we greatly implement in our organization. As a free user, I also appreciate that customer support is easy to reach and responds quickly. Just to add, the webinars also help a lot while navigating through the system.

**What do you dislike about Action1?**

Based on our usage, the only real downside I’ve noticed is that remote chat isn’t available while you’re remotely connected to an endpoint. That said, as they mentioned in one of their webinars, this doesn’t seem to be a priority for them since they’re more focused on patch management than on being a remote connection tool.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps me manage Windows updates more effectively, including controlling and deploying them, and it also makes it easy to roll out automations across all endpoints. On top of that, I can quickly check for vulnerabilities and manage them across our endpoints without much effort.

  ### 32. Action1: Simple, Cloud-Native Endpoint Security with Fast, Automated Patching

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bharath P. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Action1?**

its simplicity and effectiveness in endpoint security and patch management. It provides real-time visibility of vulnerabilities across endpoints and enables fast remediation without complex infrastructure. The cloud-native architecture eliminates the need for on-prem servers, which makes deployment and scaling straightforward.

From a security operations perspective, I appreciate how Action1 combines vulnerability detection, automated patching, and remote access capabilities in a single lightweight platform. This reduces tool sprawl and helps security teams respond quickly to emerging threats.

I also value its focus on proactive risk reduction — especially automated patch deployment for third-party applications, which are often the biggest attack surface. The ability to prioritize vulnerabilities based on severity aligns well with modern risk-based security practices.

Overall, Action1 supports a practical, efficient, and security-first approach, which strongly resonates with how I approach cybersecurity operations.

**What do you dislike about Action1?**

Here’s a balanced, professional response you can use (positive but honest — good for interviews or applications):

While Action1 is very strong in patch management and vulnerability remediation, one area that could be improved is advanced customization and deep reporting capabilities for larger enterprise environments. Compared to some traditional enterprise tools, reporting flexibility and granular policy tuning can feel somewhat limited.

Additionally, organizations with highly complex infrastructure or hybrid/on-prem legacy environments may require additional integrations or complementary tools to achieve full coverage beyond endpoint management.

That said, these trade-offs are often the result of Action1’s strength — its simplicity and ease of deployment. For many organizations, especially those prioritizing speed, visibility, and efficient patching, the streamlined design is actually a major advantage.

**What problems is Action1 solving and how is that benefiting you?**

Action1 solves the critical problem of delayed patching and limited visibility across endpoints, which are two of the biggest contributors to security breaches. Many organizations struggle with knowing which devices are vulnerable, whether patches are successfully deployed, and how quickly they can remediate emerging threats. Action1 centralizes vulnerability detection, patch management, and remote endpoint control into a single cloud-based platform.

For me as a Security Engineer, this directly benefits daily operations by providing real-time visibility into endpoint risk posture. Instead of manually tracking vulnerabilities or relying on multiple disconnected tools, I can quickly identify high-risk systems and remediate them through automated patch deployment. This significantly reduces our exposure window to known exploits.

It also improves operational efficiency — less time spent on manual patch coordination means more time focusing on proactive security improvements, threat monitoring, and compliance initiatives (such as ISO 27001 and SOC 2 readiness). Overall, Action1 helps shift the security approach from reactive to proactive, which strengthens the organization’s overall security posture.

  ### 33. Seamless Endpoint Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelumiel Gaius J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Action1?**

I love how Action1 allows us to maintain a record of our organization's PCs, especially for patch management, endpoint management, vulnerability detection, and ensuring all our PCs are up-to-date and secure. The ability to push important updates automatically to multiple devices with just a few clicks and to detect vulnerable or outdated machines is incredibly beneficial, especially for remote users. It saves us a lot of time. The end-to-end management through a web portal and a free tier for the first 200 computers is brilliant. One of the best values is the ability to remotely desktop and fix end-user issues, which is quite a helpful feature. The initial setup was pretty straightforward, and it's been a great addition to our tools alongside Microsoft Intune.

**What do you dislike about Action1?**

NA

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management, endpoint management, and vulnerability detection, ensuring PCs are secure and up-to-date. It saves time by pushing updates automatically to multiple devices and assists with remote management, especially benefitting those in remote locations.

  ### 34. Customizable patch management with easy setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Action1?**

I appreciate the good interface and customizability of Action1. It is very easy to personalize the platform according to the organization, for example by uploading a different logo and adding or customizing scripts. I also find it particularly helpful to have the ability to manage updates dynamically through groups to ensure they always arrive when needed. Additionally, the initial setup of Action1 was very easy; I was able to set it up quickly and get started right away.

**What do you dislike about Action1?**

It would be very nice to be able to connect my own OIDC service as a login source. I use Authentik and would be happy to be able to log in through it. There is a script for restarting Linux devices, but if I want to perform the restart via the GUI, it doesn't work. An integration with Docker would be very helpful.

**What problems is Action1 solving and how is that benefiting you?**

I manage devices at various locations and keep track of security vulnerabilities and patch status.

  ### 35. Streamlined Endpoint Management with Reliable Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajith V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Action1?**

I appreciate Action1 because it simplifies endpoint management by letting me monitor, update, and manage devices from one place. It's easy to use and navigate, sparing me from a steep learning curve. I find its reliable performance valuable as it saves time and boosts productivity by ensuring updates, monitoring, and remediation are smooth. The Action1 subreddit is a big plus for me, offering a platform where users can share experiences, ask questions, and discuss solutions.

**What do you dislike about Action1?**

Some features can take time to fully understand at first. The interface could feel more modern in certain areas. There are occasional minor delays or glitches during updates or heavy use.

**What problems is Action1 solving and how is that benefiting you?**

Action1 simplifies endpoint management by allowing us to monitor, update, and manage devices from one place. It makes patch management easier, reduces manual tasks, and improves security. Its easy-to-use interface saves training time, and reliable performance enhances productivity.

  ### 36. A Game-Changer for Small IT Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about Action1?**

I really appreciate Action1 for its automated patch management and vulnerability management. As a one man IT department in a small organization of about 100 people, having this kind of automation is a game changer. I love the ability to completely customize deployments, automations, and notifications. The remote desktop connections are great, and I find the online support library to be very impressive. It saves me a huge amount of time and effort since I can create custom deployments once and automate the process permanently. Setting it up was incredibly easy as well, allowing me to create a deployment package and automate the rollout effortlessly. Action1's affordability is a blessing for us, and I'm grateful for how accessible it makes these resources.

**What do you dislike about Action1?**

So far, nothing. Great support, great product, incredibly reliable. Zero complaints.

**What problems is Action1 solving and how is that benefiting you?**

I am a one man IT department for about 100 staff, so having Action1 automate patch and vulnerability management is a game changer. It allows me to create custom deployments once, saving a great amount of time and effort. It's affordable and crucial for us.

  ### 37. Action1 Makes Vulnerability Tracking and Remote Control Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristopher R. | IT Support Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Action1?**

I realy like the way how Action1 shows a list of my devices (endpoints) to track all the vulnerabilities and fix them. It's very simple to use and the remote control is another integration that I use all the time. Great perfomance, my devices aren't slow.

**What do you dislike about Action1?**

All is great for me in this moment, even the security to login into my account in geat.

**What problems is Action1 solving and how is that benefiting you?**

I can track all my devices for vulnerabilities and I can give remote support form all them.

  ### 38. best solution I found for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** rob d. | it admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Action1?**

Action1 gives me real confidence that endpoints are truly patched—not just scheduled, attempted, or reported as compliant.

What stands out to me is how the patching is automated in a way that actually works, especially for third-party apps, which is where most real-world vulnerabilities tend to show up. I also like the near-real-time visibility into what’s missing, what failed, and the reasons behind it, so I’m not left guessing.

The reporting feels clear and honest, without “green checkmarks” that gloss over broken installs. On top of that, it’s cloud-native and essentially zero maintenance, so there’s no WSUS/SCCM/RMM babysitting. Overall, it strikes a good balance between control and simplicity: automation when I want it, and manual precision when I need it.

**What do you dislike about Action1?**

Remote login is sometimes slow and can lag.

**What problems is Action1 solving and how is that benefiting you?**

Action1 addresses unreliable patching and limited endpoint visibility by making updates fast, verifiable, and straightforward to manage.

For me, it removes the guesswork—especially around third-party patches—by providing real-time insight into what’s actually been fixed, without requiring me to maintain servers or deal with complex infrastructure.

  ### 39. Seamless Device Management with Invisible Costs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yusuf S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Action1?**

I love the fact that Action1 offers 200 endpoints for free and the free part of it is actually true—there are no hidden fees. I feel like 200 devices is a lot for really getting the full usage out of an application. The setup was super easy; I just had to put a bunch of people in a group on Intune, download the MSI package, and add a few options like no restart and quiet, and it just works. It's great.

**What do you dislike about Action1?**

One of the things that I don't like is that we need to deploy custom scripts for letting users know that we are connected, as well as when we disconnect. It would be nice if we had some type of banner or some sort of remote management indicator that we are connected.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for role, patch, and inventory management across various devices, including external ones. It lets me manage devices remotely and handle custom and Windows app installations easily.

  ### 40. Simple automated patch installation and script deployment on all clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timo D. | Systemadministrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2026

**What do you like best about Action1?**

I really like that I can set up automatic update tasks and run scripts on all clients. This way, everything can be managed much more easily and uniformly from a single location.

**What do you dislike about Action1?**

I miss a mobile app, and the remote access is sometimes slow or doesn't work at all.

**What problems is Action1 solving and how is that benefiting you?**

I no longer have to manually update software, occasionally provide remote support, run scripts, patch outdated software, or use a replacement for WSUS.

  ### 41. Efficient Patching with Stellar Simplicity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Artur R. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Action1?**

I like that Action1 performs its essential functions well without overcomplicating things with unnecessary features. The free tier is fantastic for smaller organizations, and it contributes to making everyone safer, which benefits all of us. I especially like the update rings feature, where updates are progressively rolled out in rings only once a certain number of successful updates have been completed. The installation process was nice and easy, with good documentation to help set everything up.

**What do you dislike about Action1?**

Overall it's pretty good but it would be nice to have a mobile app for those times when you are away from your desk or office and someone needs assistance. Getting back to your desk and PC may be inconvenient where a remote session via a mobile app may resolve the issue quickly.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management and remote installations. It identifies endpoints missing updates and software vulnerabilities, enhancing our security.

  ### 42. Action1 Nails the Balance: Modern, Fast UI with Powerful Patch & Scan Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Action1?**

Action1 has a virtually perfect balance of features and ease of use. The UI is modern, clean, and importantly VERY quick to find modules and actually know where everything is. The functions it performs (patch updates, vulnerability scans, software deployments) are matched with the UI's speed and clear presentation.

**What do you dislike about Action1?**

Only minor downside to speak of is the remote desktop feature, mainly it's speed with handling multiple monitors. Very minor and the feature is still reliable and easy to use.

**What problems is Action1 solving and how is that benefiting you?**

The main win with Action1 is its solution to our machine and software patching. It effectively eliminates the need for on-prem update delivery servers, and is more performant and easier to use! The cherry on top; it's all FREE under the 200 endpoint threshold, which is great for our small k-12 organization.

**Official Response from Kimberly Gonzales:**

> Thank you for your positive feedback! We appreciate your feedback on the remote desktop feature and will take it into consideration for future improvements.

  ### 43. Action1 has been the most useful tool I have used in my 30 year career!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin O. | Technology director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Action1?**

Action1 has been the most useful tool I have used in my 30 year career of teaching technology in a computer lab and the past 20 as the Technology Director. The ability to remote into an endpoint and resolve an issue quickly, the ability to push out patches and updates has been a lifesaver for me. I only started out using it this past winter - I only wish I had found out about it sooner!!! Thank you for a GREAT product!

**What do you dislike about Action1?**

There is no downside as far as I can tell!

**What problems is Action1 solving and how is that benefiting you?**

It is helping me help our users more efficiently and more quickly. I can quickly and easily patch devices or update software with minimal interaction.

  ### 44. Effortless Compliance and Update Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Agostino L. | Specialista IT, Networking e Cyber Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Action1?**

I like Action1 because it is very easy to set up and use, and it offers a ton of useful features. It gives us a centralized way to manage all updates for operating systems and third-party software, which is a big improvement over manually managing Windows updates and other software. Action1 is fully compliant with ISO27001, NIS2, GDPR, and SOC 2, helping us maintain high security standards essential for our requirements. It also provides a centralized dashboard for vulnerabilities and updates, which helps us support our company's regulations compliance like GDPR and NIS2.

**What do you dislike about Action1?**

It would be nice to have an option to group the vulnerabilities by software in the endpoint description instead of having all the CVEs. It's kind of cumbersome to see them all listed individually. A summary that highlights '1 software with critical vulnerabilities and 3 software with non-critical vulnerabilities' would be more helpful.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for automatic updates and vulnerability management, which centralizes control over OS and software updates, solving issues with outdated devices.

  ### 45. Easy to Setup with Excellent Automation Features, Needs Faster Console Refresh

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rene B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Action1?**

I like the ease of use; the console is very easy to navigate. It's easy to set up, and the automations are great. I can see what software is installed and easily remove software. Adding items to the repository is pretty easy. Also, I appreciate the remote desktop assistance feature.

**What do you dislike about Action1?**

Some of the things that could be improved are the console itself and the speed at which it refreshes from the clients. It's not always accurate and takes a while to display the right telemetry. It might be helpful for the console to alert users that it may take up to five to ten minutes, so there's no confusion about what's reported. Also, the reporting could improve. The navigation of the help desk site could be more streamlined for finding resources.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for inventory applications, remote desktop, and support. It simplifies software installation and removal, and the console is easy to navigate. Action1 replaced our remote assistance vendor, SolarWinds, and facilitates easy automation and remote desktop assistance.

  ### 46. Effortless Patch Management and Windows Updates in Just a Few Clicks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Action1?**

The ability to patch third-party software and update Windows with just a few clicks has easily made this my go-to tool for getting machines into compliance. It works right away, unlike Intune. I also like that I can run scripts, review the automation history, and watch automations run in real time, which makes it easier to see what’s happening as it happens. On top of that, being free for life for up to 200 machines is a huge plus and makes it the best RMM I’ve ever used.

**What do you dislike about Action1?**

The remote desktop features leave a lot to be desired. Latency is noticeable, and screen updates don’t feel as smooth or responsive as they should. Overall, the RDP experience could really use improvement.

**What problems is Action1 solving and how is that benefiting you?**

Updating my entire fleet, including 3rd party apps, through patch rings really makes my life easier. It’s also straightforward to see which vulnerabilities each machine has, along with the total count. Now I spend about five minutes on Monday instead of endless hours trying to get installation scripts working in Intune. Deploying Action1 through Intune was simple to set up initially as well. Another nice benefit is that it’s free for the first 200 machines, and I can revoke licenses to stay under that limit.

  ### 47. Effortless Compliance and Update Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Action1?**

I use Action1 to keep all my systems' third-party apps up to date for SOC2 compliance. It's a super easy quick software deployment tool that works well as a supplement for Intune. I love that it handles frequent browser updates because many users don't hit the "update" button or reboot often, saving me a lot of short calls to users. The ability to pick and choose who to update and when is fantastic as it allows me to stagger updates around big meetings, based on user feedback. I also use the remote desktop control feature a lot and appreciate that it connects with Intune for auto deployment. Starting for free was a big plus, and the initial setup was very easy as I just followed the instructions. I can confidently say I'd recommend it to a friend or colleague, rating it a 10 on the likelihood scale.

**What do you dislike about Action1?**

Maybe a little better way to see systems that are consistently failing on updates. Sort of like a red flag would be nice.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to keep all my 3rd party apps up to date for SOC2 compliance. It saves me from frequent short calls to users by handling browser updates and allows me to manage updates around users' schedules, avoiding conflicts with important meetings.

  ### 48. Perfect Fit for Small Business Patch Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Inam M. | IT Manager, Security and Investigations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Action1?**

I like that Action1 provides a platform for keeping almost all apps up to date, which is crucial for compliance and security. The pricing is a big plus for me, as it's free for 100 endpoints, making it perfect for a small business that can't afford all the IT tools larger companies use. I also appreciate the Patch Management feature, which allows me to automate updates for approved software on specific weekdays. The initial setup was very easy; I just deployed the Action1 agent from Intune to all endpoints and it has worked smoothly.

**What do you dislike about Action1?**

Sometimes manual approval of updates gets too repetitive. While I do want control for most updates, some such as Chrome and Edge are safe enough to have an auto-approval. An auto approval feature would be a nice to have.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for patch management, ensuring all software is up to date for compliance and security. It provides an interface to keep almost all apps updated and helps with remote monitoring.

  ### 49. Highly Effective Endpoint Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason H. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Action1?**

I use Action1 to manage updates and patching for my SMB's endpoints. I like that it provides visibility into what needs updating and what is still vulnerable. It offers a single location for managing all endpoints without having to touch each device manually. I also appreciate that it gives a list of all installed software for our endpoints, allowing me to review and ensure unauthorized software isn't installed. The initial setup was very easy, thanks to GPO, and setting up groups in Action1 was straightforward. I highly recommend Action1 and would rate it a 10 out of 10.

**What do you dislike about Action1?**

It would be nice to have a progress bar for the update tasks. It shows what it's working on but doesn't provide an idea of how long each update would take. Especially with larger updates, it would be nice to see the download or update installation progress.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage updates and patching for my SMB's endpoints, providing visibility into what needs updating and addressing vulnerabilities. It centralizes endpoint management, negating the need for manual handling and lets me review all installed software for unauthorized installations.

  ### 50. Effortless Deployment, Enhanced Security, Needs Better Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aron K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Action1?**

I love Action1 for its ease of deployment, reliability, intuitive dashboard, and seamless third-party patching. It simplifies the complexity of manual patch management and complex setups. With Action1, I just deploy the agent and start improving my security posture. The 3rd-party patching process, which is usually challenging, becomes straightforward and efficient. What makes it very valuable to me is that it gives me a real-time overview of all vulnerabilities in my environment and I was able to set up the environment within just one hour.

**What do you dislike about Action1?**

Support is limited and responses sometimes are slow.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for vulnerability and patch management, improving best practices, simplifying deployments, and accelerating patching. Its ease of deployment, reliability, and intuitive dashboard remove complexities, providing a real-time overview of vulnerabilities, making 3rd-party patching straightforward and boosting my security posture.


## Action1 Discussions
  - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote
  - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
  - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

- [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+16%3A51%3A06+-0500&secure%5Bsession_id%5D=814b4fea-b94b-4a65-aa4f-cdcf231cf644&secure%5Btoken%5D=fb607864770ab08f54a122144afabb39dfa2973ecb4dcee491153957612027ba&format=llm_user)
## Action1 Integrations
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)
  - [Active Directory Domain Controller 2019](https://www.g2.com/products/active-directory-domain-controller-2019/reviews)
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews)
  - [Bluebeam](https://www.g2.com/products/bluebeam/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Project &amp; Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews)
  - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews)
  - [ThreatDown](https://www.g2.com/products/threatdown/reviews)
  - [Wazuh](https://www.g2.com/products/wazuh/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)

## Action1 Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Administration**
- Screen Sharing
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Maintenance**
- Remote Reboot

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Security Management**
- Compliance 

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Performance**
- Reporting

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Unattended Access

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Device Control

**Security**
- Remote Wipe
- Device Management

## Top Action1 Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,635 reviews)
  - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,207 reviews)
  - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,114 reviews)

