Compare Action1 and NinjaOne 
At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Mid-Market (49.8% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(924)4.9 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1NinjaOne
Star Rating
(3,706)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a higher G2 Score compared to Action1. Users appreciate its wide feature set, noting that it is easy to use and install on client endpoints, which contributes to a smoother day-to-day experience.
- Users say that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the ease of generating usage reports for project meetings. In contrast, while Action1 is praised for its free tier for up to 200 endpoints, some users find it less comprehensive in feature offerings.
- Reviewers mention that NinjaOne provides robust remote support capabilities, with features like fast connections and the ability to run scripts without logging onto endpoints. Action1, while offering remote control, does not match the same level of user satisfaction in this area.
- According to verified reviews, NinjaOne's patch management capabilities are highly rated, with users finding it easy to keep software up to date. Action1 also offers patch management tools, but users report a slightly less favorable experience in terms of overall effectiveness.
- Users highlight NinjaOne's strong asset management features, which allow for effective tracking and reporting. In comparison, while Action1 provides similar functionalities, some users feel that NinjaOne's tools are more comprehensive and user-friendly.
- G2 reviewers note that NinjaOne's customer support is consistently rated highly, with users feeling supported in their business needs. Action1's support is also appreciated, but some users have indicated that NinjaOne's responsiveness and quality of assistance stand out more significantly.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
NinjaOne
No pricing availableFree Trial
Action1
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.3
769
9.0
3,517
Ease of Use
9.5
785
9.1
3,554
Ease of Setup
9.7
776
9.1
3,332
Ease of Admin
9.5
724
9.1
3,056
Quality of Support
9.3
556
9.1
3,376
Has the product been a good partner in doing business?
9.6
662
9.4
2,989
Product Direction (% positive)
9.9
758
9.7
3,473
Features by Category
Administration
Not enough data
8.2
657
Not enough data
8.7
691
Not enough data
8.2
689
Service Desk
Not enough data
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Management
Not enough data
8.3
622
Not enough data
9.0
629
Not enough data
8.7
605
Not enough data
8.8
607
Not enough data
8.4
585
Functionality
Not enough data
7.6
620
Not enough data
8.5
613
Not enough data
8.9
645
Not enough data
8.9
661
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
366
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
9.0
351
9.3
2165
|
Verified
8.6
115
8.7
566
8.2
95
8.1
449
Monitoring and Management
8.8
343
9.3
2142
|
Verified
7.9
340
8.4
1869
9.0
363
8.7
1986
|
Verified
9.6
384
9.0
2168
|
Verified
7.5
100
8.3
476
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
94
8.5
469
Service Management
8.0
349
9.2
2075
|
Verified
7.0
92
8.1
451
5.0
87
7.3
484
Agentic AI - Remote Monitoring & Management (RMM)
7.3
104
7.3
480
6.9
95
7.0
462
7.2
96
7.2
464
5.8
92
6.9
453
5.7
92
6.8
453
5.9
94
6.9
454
6.0
95
7.0
450
Scope
Not enough data
8.7
413
Not enough data
8.8
428
Security
Not enough data
8.5
422
Not enough data
8.3
389
Not enough data
7.4
381
Management
Not enough data
8.8
411
Not enough data
8.7
409
Not enough data
8.7
398
Not enough data
8.7
400
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1153
Not enough data
8.8
1139
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1055
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1116
Not enough data
8.7
1038
Not enough data
8.1
996
Not enough data
8.2
1048
Administration
8.4
342
9.2
1629
Feature Not Available
8.7
1554
Feature Not Available
7.8
1416
9.0
353
9.2
1634
7.6
318
8.9
1497
8.1
333
8.8
1546
Maintenance
9.1
350
9.2
1620
Feature Not Available
7.7
1326
Communication
Feature Not Available
7.9
1396
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.2
1300
Security
8.0
311
8.3
1345
8.7
326
8.4
1377
Device Support
6.2
311
7.6
1352
7.0
315
8.4
1429
Feature Not Available
8.4
1412
Performance
8.6
343
8.2
1500
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
Feature Not Available
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Generative AI - Autonomous Endpoint Management
5.2
57
7.0
64
5.7
58
7.2
65
5.4
57
7.1
63
Monitoring and Management - Autonomous Endpoint Management
9.5
75
8.7
92
9.0
63
8.1
72
6.7
57
7.8
67
9.4
72
8.8
83
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
442
Operating System
Not enough data
9.2
528
Not enough data
8.1
502
Not enough data
8.3
478
Management
Not enough data
8.6
486
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
457
Not enough data
8.6
465
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
727
Platform
Not enough data
7.8
699
Not enough data
9.1
786
Not enough data
8.2
680
Not enough data
8.5
737
Not enough data
8.3
707
Security
Not enough data
8.7
741
Not enough data
9.2
813
Not enough data
7.6
673
Not enough data
8.7
711
Not enough data
8.2
681
Agentic AI - Enterprise IT Management
Not enough data
7.4
163
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Administration
8.5
333
Not enough data
7.7
314
Not enough data
8.4
325
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
336
Not enough data
Feature Not Available
Not enough data
Platform
7.7
311
Not enough data
5.3
304
Not enough data
8.9
329
Not enough data
9.1
341
Not enough data
Security
6.8
302
Not enough data
8.6
325
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and NinjaOne are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Autonomous Endpoint Management (AEM)
Unique Categories
Action1 is categorized as Remote Desktop
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Computer & Network Security
7.5%
Manufacturing
7.4%
Primary/Secondary Education
6.0%
Education Management
3.7%
Other
65.4%
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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