# Action1 vs NinjaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in overall user satisfaction, boasting a higher G2 Score compared to Action1. Users appreciate its wide feature set, noting that it is easy to use and install on client endpoints, which contributes to a smoother day-to-day experience.
- **Users say** that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the ease of generating usage reports for project meetings. In contrast, while Action1 is praised for its free tier for up to 200 endpoints, some users find it less comprehensive in feature offerings.
- **Reviewers mention** that NinjaOne provides robust remote support capabilities, with features like fast connections and the ability to run scripts without logging onto endpoints. Action1, while offering remote control, does not match the same level of user satisfaction in this area.
- **According to verified reviews** , NinjaOne's patch management capabilities are highly rated, with users finding it easy to keep software up to date. Action1 also offers patch management tools, but users report a slightly less favorable experience in terms of overall effectiveness.
- **Users highlight** NinjaOne's strong asset management features, which allow for effective tracking and reporting. In comparison, while Action1 provides similar functionalities, some users feel that NinjaOne's tools are more comprehensive and user-friendly.
- **G2 reviewers note** that NinjaOne's customer support is consistently rated highly, with users feeling supported in their business needs. Action1's support is also appreciated, but some users have indicated that NinjaOne's responsiveness and quality of assistance stand out more significantly.



| | Action1 | NinjaOne | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,030 | 4,302 | 
| **Largest Market Segment** | Mid-Market (58.4% of reviews) | Mid-Market (49.0% of reviews) | 
| **Entry Level Price** | Starting at $0.00 200 endpoints FREE forever | No pricing available | 

---
## Top Pros & Cons

### Action1

Pros:
- Ease of Use (375 reviews)
- Patch Management (330 reviews)

Cons:
- Missing Features (171 reviews)
- Remote Access Issues (111 reviews)

### NinjaOne

Pros:
- Ease of Use (1559 reviews)
- Features (980 reviews)

Cons:
- Missing Features (792 reviews)
- Limited Features (450 reviews)

---
## Ratings Comparison
| Rating | Action1 | NinjaOne | 
|---|---|---|
  | **Meets Requirements** | 9.3 (830 reviews) | 9.0 (4090 reviews) | 
  | **Ease of Use** | 9.5 (850 reviews) | 9.1 (4132 reviews) | 
  | **Ease of Setup** | 9.6 (841 reviews) | 9.1 (3882 reviews) | 
  | **Ease of Admin** | 9.5 (742 reviews) | 9.1 (3085 reviews) | 
  | **Quality of Support** | 9.3 (597 reviews) | 9.1 (3921 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (679 reviews) | 9.4 (3018 reviews) | 
  | **Product Direction (% positive)** | 9.9 (814 reviews) | 9.7 (3961 reviews) | 

---
## Pricing

### Action1

#### Entry-Level Pricing

Plan: First 200 Endpoints Free - No Feature Limits

Price: Starting at $0.00 200 endpoints FREE forever

Description: First 200 endpoints are free forever. Scale as needed. 
To request the quote, please fill out the form on the company's website.

Key Features:
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation

[Learn more about Action1](https://www.g2.com/products/action1/reviews)

#### Free Trial

Yes

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 846 |

#### Administration

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Change Management** | Not enough data | 8.2 (678 reviews) | 
| **Asset Management** | Not enough data | 8.8 (725 reviews) | 
| **Reports & Analytics** | Not enough data | 8.3 (724 reviews) | 

#### Service Desk

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Help Desk** | Not enough data | 8.1 (718 reviews) | 
| **Incident Reports** | Not enough data | 7.9 (669 reviews) | 
| **Process Workflow** | Not enough data | 7.7 (645 reviews) | 

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (639 reviews) | 
| **Administration Console** | Not enough data | 9.0 (645 reviews) | 
| **Access Management** | Not enough data | 8.7 (616 reviews) | 
| **Asset Management** | Not enough data | 8.8 (617 reviews) | 
| **Policy Dictation** | Not enough data | 8.4 (591 reviews) | 

#### Functionality

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Ticketing System** | Not enough data | 7.6 (641 reviews) | 
| **Performance Logging** | Not enough data | 8.5 (627 reviews) | 
| **Alerting** | Not enough data | 8.9 (671 reviews) | 
| **Automation** | Not enough data | 9.0 (688 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (177 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (173 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (173 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (170 reviews) | 
| **Decision Making** | Not enough data | 6.8 (169 reviews) | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 416 |

#### Compatibility 

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **File Server Backup** | Not enough data | 8.9 (369 reviews) | 
| **Database Server Backup** | Not enough data | 8.2 (306 reviews) | 
| **Virtual Machines** | Not enough data | 8.5 (330 reviews) | 
| **Repository Models** | Not enough data | 8.3 (289 reviews) | 

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.4 (306 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (304 reviews) | 
| **Remote Backup** | Not enough data | 8.9 (346 reviews) | 
| **Activity Monitoring** | Not enough data | 9.2 (367 reviews) | 

#### Compliance

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Security Standards** | Not enough data | 8.8 (303 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.4 (286 reviews) | 
| **Data Deduplication** | Not enough data | Feature Not Available | 

#### Agentic AI - Server Backup

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (66 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (66 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (64 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (64 reviews) | 
| **Decision Making** | Not enough data | 7.5 (65 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 448 |

#### Functionality

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.3 (93 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (350 reviews) | 
| **Remote Backup** | Not enough data | 9.0 (390 reviews) | 
| **Versioning** | Not enough data | 8.6 (356 reviews) | 
| **Mobile Backup Application** | Not enough data | Feature Not Available | 

#### Compatibility 

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Disk Backup** | Not enough data | Feature Not Available | 
| **Local Backup** | Not enough data | 8.6 (358 reviews) | 
| **Storage Formats** | Not enough data | 8.3 (332 reviews) | 

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (335 reviews) | 
| **Security Standards** | Not enough data | 8.8 (341 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (338 reviews) | 

#### Agentic AI - Online Backup

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Action1** | 7.6/10 | 427 |
| **NinjaOne** | 8.1/10 | 2809 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Device Management** | 9.1 (369 reviews) | 9.4 (2525 reviews) ✓ Verified | 
| **Asset Management** | 8.7 (132 reviews) | 8.9 (683 reviews) | 
| **ITIL Policy Compliance** | 8.3 (101 reviews) | 8.2 (471 reviews) | 

#### Monitoring and Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Remote Monitoring** | 8.9 (359 reviews) | 9.4 (2449 reviews) ✓ Verified | 
| **Asset Tracking** | 8.0 (351 reviews) | 8.5 (1942 reviews) | 
| **Application Deployment** | 9.0 (375 reviews) | 8.7 (2138 reviews) ✓ Verified | 
| **Patch Management** | 9.6 (416 reviews) | 9.1 (2461 reviews) ✓ Verified | 
| **Asset Tracking** | 7.5 (104 reviews) | 8.5 (532 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Workflow Management** | 7.9 (97 reviews) | 8.6 (509 reviews) | 

#### Service Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Remote Access** | 8.1 (362 reviews) | 9.2 (2344 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | 6.9 (95 reviews) | 8.1 (472 reviews) | 
| **Ticketing** | 4.9 (90 reviews) | 7.6 (574 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (112 reviews) | 7.6 (526 reviews) | 
| **Multi-step Planning** | 6.9 (99 reviews) | 7.0 (468 reviews) | 
| **Cross-system Integration** | 7.1 (99 reviews) | 7.3 (480 reviews) | 
| **Adaptive Learning** | 5.8 (95 reviews) | 6.9 (459 reviews) | 
| **Natural Language Interaction** | 5.6 (95 reviews) | 6.9 (456 reviews) | 
| **Proactive Assistance** | 5.9 (98 reviews) | 7.0 (464 reviews) | 
| **Decision Making** | 6.0 (98 reviews) | 7.1 (460 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 507 |

#### Scope

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.7 (428 reviews) | 
| **Multi-OS Support** | Not enough data | 8.9 (455 reviews) | 

#### Security

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.5 (449 reviews) | 
| **Endpoint Protection** | Not enough data | 8.3 (409 reviews) | 
| **Remote Wiping** | Not enough data | 7.5 (391 reviews) | 

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.9 (432 reviews) | 
| **Device Configuration** | Not enough data | 8.7 (432 reviews) | 
| **Device Compliance** | Not enough data | 8.7 (415 reviews) | 
| **Usage Information** | Not enough data | 8.8 (414 reviews) | 
| **Data Separation** | Not enough data | 7.8 (375 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (169 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (167 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (165 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (169 reviews) | 
| **Decision Making** | Not enough data | 7.2 (170 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.3/10 | 780 |

#### Functionality

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.8 (702 reviews) | 
| **Alerting** | Not enough data | 9.0 (736 reviews) | 
| **Improvement Suggestions** | Not enough data | 8.1 (618 reviews) | 
| **Multi-Network Capability** | Not enough data | 8.8 (616 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Feature Not Available | 
| **Automated Network Discovery** | Not enough data | Feature Not Available | 
| **Real-Time Monitoring** | Not enough data | 8.4 (282 reviews) | 

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Performance Baseline** | Not enough data | 8.3 (573 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (587 reviews) | 
| **Path Analysis** | Not enough data | 7.6 (540 reviews) | 

#### Analytics - Network Monitoring

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Feature Not Available | 
| **Packet & Flow Analysis** | Not enough data | 6.9 (239 reviews) | 

#### Security - Network Monitoring

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Feature Not Available | 
| **Zero Trust and Identity Management** | Not enough data | Feature Not Available | 
| **Integrated Network Security** | Not enough data | Feature Not Available | 

#### Network Performance - Network Monitoring

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Feature Not Available | 
| **Automated Tasks Routing** | Not enough data | Feature Not Available | 

#### AI Automation - Network Monitoring

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Feature Not Available | 
| **Self-Healing Networks** | Not enough data | Feature Not Available | 
| **Predictive Network Maintenance** | Not enough data | Feature Not Available | 

#### Agentic AI - Network Monitoring

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 614 |

#### Monitoring

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.3 (572 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 9.2 (570 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 8.5 (511 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 7.2 (200 reviews) | 

#### Management Tools

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.3 (505 reviews) | 
| **Standardization** | Not enough data | 8.7 (516 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.5 (490 reviews) ✓ Verified | 

#### Generative AI

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (99 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (97 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (96 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (95 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (95 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (95 reviews) | 
| **Decision Making** | Not enough data | 7.5 (93 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 1309 |

#### Asset Inventory

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 9.0 (1194 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.9 (1170 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.7 (1025 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.4 (295 reviews) | 
| **Asset Discovery** | Not enough data | 8.2 (1070 reviews) | 

#### Generative AI

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (242 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (227 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (224 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (222 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (218 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (225 reviews) | 
| **Decision Making** | Not enough data | 7.1 (222 reviews) | 

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.1 (1161 reviews) | 
| **Asset Policy Management** | Not enough data | 8.7 (1049 reviews) | 
| **Risk Management** | Not enough data | 8.1 (1008 reviews) | 
| **Integrations** | Not enough data | 8.2 (1073 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Action1** | 8.2/10 | 405 |
| **NinjaOne** | 8.4/10 | 2022 |

#### Administration

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Screen Sharing** | 8.4 (355 reviews) | 9.2 (1735 reviews) | 
| **File Sharing** | Feature Not Available | 8.7 (1618 reviews) | 
| **Session Recording** | Feature Not Available | 7.8 (1423 reviews) | 
| **Unattended Remote Access** | 9.0 (371 reviews) | 9.2 (1744 reviews) | 
| **Multi - Session Handling** | 7.5 (321 reviews) | 8.9 (1537 reviews) | 
| **Multi-Monitor Support** | 8.1 (342 reviews) | 8.8 (1599 reviews) | 

#### Maintenance

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Remote Reboot** | 9.1 (370 reviews) | 9.2 (1757 reviews) | 
| **Remote Printing** | Feature Not Available | 7.7 (1336 reviews) | 

#### Communication 

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Text Chat** | Feature Not Available | 8.0 (1436 reviews) | 
| **Screen Annotations** | Feature Not Available | 7.2 (1304 reviews) | 

#### Security

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Data Encryption** | 7.9 (313 reviews) | 8.3 (1357 reviews) | 
| **Compliance** | 8.7 (333 reviews) | 8.4 (1393 reviews) | 

#### Device Support

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Mobile Device Access** | 6.1 (313 reviews) | 7.6 (1365 reviews) | 
| **Multi-Platform Support** | 7.0 (320 reviews) | 8.4 (1470 reviews) | 
| **Cross-Platform** | Feature Not Available | 8.4 (1439 reviews) | 

#### Performance

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Reporting** | 8.6 (359 reviews) | 8.2 (1540 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 364 |

#### Functionality 

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.9 (335 reviews) | 
| **OS Boot Recovery** | Not enough data | 7.9 (296 reviews) | 
| **Bootable Disk** | Not enough data | 8.1 (299 reviews) | 
| **Online Restore** | Not enough data | 8.6 (323 reviews) | 

#### Performance

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 8.8 (321 reviews) | 
| **Unlimited Backup** | Not enough data | 8.6 (308 reviews) | 
| **Deduplication** | Not enough data | Feature Not Available | 
| **Lag Free Operation** | Not enough data | 8.6 (310 reviews) | 

#### Agentic AI - PC Backup

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (92 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (91 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (89 reviews) | 
| **Decision Making** | Not enough data | 7.1 (90 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.5/10 | 255 |

#### Management and Discovery - IT Documentation

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Search and Indexing** | Not enough data | 8.4 (224 reviews) | 
| **Version Control** | Not enough data | 8.4 (222 reviews) | 
| **Access and Permissions** | Not enough data | 8.8 (225 reviews) | 

#### Operations - IT Documentation

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (226 reviews) | 
| **Automation** | Not enough data | 8.9 (241 reviews) | 
| **Reporting** | Not enough data | 8.4 (227 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Action1** | 7.6/10 | 96 |
| **NinjaOne** | 8.1/10 | 143 |

#### Generative AI - Autonomous Endpoint Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Behavioral Analysis** | 5.1 (58 reviews) | 7.2 (67 reviews) | 
| **Adaptive** | 5.6 (59 reviews) | 7.4 (70 reviews) | 
| **Predictive** | 5.3 (58 reviews) | 7.4 (68 reviews) | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Patch Management** | 9.6 (87 reviews) | 9.0 (130 reviews) | 
| **Oversees** | 9.1 (69 reviews) | 8.3 (78 reviews) | 
| **Self-Healing** | 6.7 (59 reviews) | 8.1 (80 reviews) | 
| **Centralized Dashboard** | 9.4 (83 reviews) | 9.1 (117 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### System Control

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 676 |

#### Platform - Mobile Device Management (MDM)

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (465 reviews) | 

#### Operating System

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.3 (638 reviews) | 
| **Apple Support** | Not enough data | 8.2 (584 reviews) | 
| **Android Support** | Not enough data | 8.5 (554 reviews) | 

#### Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.7 (571 reviews) | 
| **Applications Consolidation** | Not enough data | 8.4 (501 reviews) | 
| **Whitelist** | Not enough data | 8.4 (498 reviews) | 
| **Blacklist** | Not enough data | 8.3 (492 reviews) | 
| **Usage Information** | Not enough data | 8.5 (509 reviews) | 

#### Security

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (507 reviews) | 
| **Security** | Not enough data | 8.7 (520 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (150 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (143 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (147 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (143 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (139 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (145 reviews) | 
| **Decision Making** | Not enough data | 7.7 (142 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Knowledge Base

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Action1** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 1010 |

#### Analysis

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.2 (778 reviews) | 

#### Platform

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.9 (723 reviews) | 
| **Remote Access** | Not enough data | 9.2 (920 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.3 (700 reviews) | 
| **Asset Tracking** | Not enough data | 8.6 (791 reviews) | 
| **IT Knowledge Management** | Not enough data | 8.4 (747 reviews) | 

#### Security

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 8.8 (811 reviews) | 
| **Patch Management** | Not enough data | 9.2 (925 reviews) | 
| **Disaster Recovery** | Not enough data | 7.7 (690 reviews) | 
| **Service Management** | Not enough data | 8.8 (754 reviews) | 
| **Workflow Management** | Not enough data | 8.2 (707 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (175 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (157 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (161 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (155 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (153 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (158 reviews) | 
| **Decision Making** | Not enough data | 7.0 (154 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Action1** | 8.1/10 | 390 |
| **NinjaOne** | N/A | N/A |

#### Administration

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Usage Information** | 8.5 (350 reviews) | Not enough data | 
| **Integrations** | 7.7 (320 reviews) | Not enough data | 
| **Diagnostics** | 8.4 (337 reviews) | Not enough data | 
| **Session Recording** | Feature Not Available | Not enough data | 
| **Session Transfer** | Feature Not Available | Not enough data | 
| **Unattended Access** | 9.0 (358 reviews) | Not enough data | 
| **File Sharing** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Cross-Platform Access** | 7.7 (321 reviews) | Not enough data | 
| **Mobile Device Access** | 5.3 (306 reviews) | Not enough data | 
| **Applications Management** | 8.9 (348 reviews) | Not enough data | 
| **Remote Device Control** | 9.1 (365 reviews) | Not enough data | 

#### Security

| Feature | Action1 | NinjaOne | 
|---|---|---|
| **Remote Wipe** | 6.8 (305 reviews) | Not enough data | 
| **Device Management** | 8.7 (336 reviews) | Not enough data | 
| **Device Enrollment** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (5):** [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Action1 (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to NinjaOne (11):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Action1 | NinjaOne | 
|---|---|---|
| **Small-Business** | 38.8% | 43.5% | 
| **Mid-Market** | 58.4% | 49.0% | 
| **Enterprise** | 2.8% | 7.6% | 

### By Industry

#### Action1

- **Information Technology and Services:** 10.0%
- **Manufacturing:** 7.8%
- **Computer & Network Security:** 7.3%
- **Primary/Secondary Education:** 5.8%
- **Education Management:** 4.1%
- **Financial Services:** 3.7%
- **Non-Profit Organization Management:** 3.4%
- **Hospital & Health Care:** 3.3%
- **Construction:** 3.1%
- **Computer Software:** 2.9%
- **Other:** 48.7%

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

---
## Alternatives

### Alternatives to Action1

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews)
- [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) — 4.6/5 stars (407 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (500 reviews)
- [Automox](https://www.g2.com/products/automox/reviews) — 4.5/5 stars (284 reviews)
- [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (730 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)

---
## Top Discussions

### Action1

- Title: [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) — 1 comment
  > **Top comment:** "what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated..."
- Title: [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with..."
- Title: [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Van, thanks for reaching out. I'm here to assist you.
1.  Absolutely, with Action1, you can customize patching policies according to your requirements,..."

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/action1-vs-ninjaone)