---
title: Action1 Reviews
meta_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1135 reviews by the users' company size, role or industry
  to find out how Action1 works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 1135
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# Action1 Reviews
**Vendor:** Action1  
**Category:** [Patch Management Software](https://www.g2.com/categories/patch-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 1,135
## About Action1
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.



## Action1 Pros & Cons
**What users like:**

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. (375 reviews)
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. (330 reviews)
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. (225 reviews)
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. (212 reviews)
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. (205 reviews)
- Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews)
- Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews)
- Reliability (151 reviews)
- Software Updates (144 reviews)
- Simple (143 reviews)

**What users dislike:**

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. (171 reviews)
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. (111 reviews)
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. (84 reviews)
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. (72 reviews)
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. (71 reviews)
- Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews)
- Limited Features (53 reviews)
- Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews)
- Patching Issues (43 reviews)
- Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews)

## Action1 Reviews
  ### 1. Responsive Dashboard, Comprehensive Catalog, and a Generous Free Tier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex W. | Operations Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Action1?**

The free tier, with up to 200 endpoints free forever, makes this a great tool for smaller businesses working with tighter budgets. The functionality is wide-ranging, and the software catalog is comprehensive. The dashboard and the deployments/automations it runs feel highly responsive and interactive, especially compared with some other platforms in a similar space.

**What do you dislike about Action1?**

I'd like a way to monitor compliance with a set of rules - software x should be installed etc rather than just monitoring what's installed and updated. I'd also like an easy way to auto-deploy a set of software to new devices and only run that automation once. As it stands you'd have to manually choose what to deploy to a new device.

**What problems is Action1 solving and how is that benefiting you?**

Real-time visibility is a huge piece of the value Action1 brings. Other tools may update hourly or less, but Action1 seems to be up-to-date to the minute or less. Running commands returns results in near-real-time meaning you can get more done in less time.

  ### 2. Action1: Fast Setup, Powerful Automation, and Great Value for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edwin  C. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

Action1 is incredibly easy to set up and use — I was patching endpoints within minutes of creating an account, with no steep learning curve. The free tier for up to 200 endpoints is a huge value for MSPs and small IT teams, letting us get enterprise-grade patch management without a licensing cost. The automation features are also a highlight — scheduling patch cycles and remediation scripts has saved us significant time across client environments, reducing manual, repetitive work.

**What do you dislike about Action1?**

There’s a bit of a learning curve once you move past the basics and start building more advanced automation policies or custom scripts, and the documentation could be more detailed in a few areas. Reporting could also be more customizable for client-facing use; as an MSP, I often need to present patch compliance data in a specific format for clients.

**What problems is Action1 solving and how is that benefiting you?**

Action1 has made patch management much simpler across our client environments, helping us keep up with both OS and third-party software updates without having to manually touch every endpoint. As a result, we’ve lowered the security risk that comes from unpatched vulnerabilities and reclaimed the time we used to spend tracking patch status site by site. The free 200-endpoint tier has also made it easier to provide this same level of service to smaller clients without cutting into our margins.

  ### 3. Action1 Makes Patch & Vulnerability Management Fast, Easy, and Cloud-Based

**Rating:** 5.0/5.0 stars

**Reviewed by:** ian b. | Sys Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

Action1 makes patch management easy.

The biggest advantage for our organization is the ability to manage endpoints anywhere without deploying VPNs or maintaining additional infrastructure. The interface is clean, deployment was quick, and we were able to gain visibility into our entire endpoint estate almost immediately.

I particularly like:

Automated OS and third-party application patching
Vulnerability assessment integration
Cloud-based management
Detailed compliance reporting
Remote endpoint management
Fast deployment and onboarding

As a small IT team managing multiple sites, it saves a significant amount of time each month.

**What do you dislike about Action1?**

There are occasional situations where advanced reporting customization could be more flexible. Some highly specialized endpoint management tasks may still require supplemental tools.

However, for patching and vulnerability management, the product performs extremely well.

**What problems is Action1 solving and how is that benefiting you?**

Action1 has enabled us to standardize patch management across geographically dispersed locations while improving our overall security posture.

Previously we had inconsistent visibility into endpoint compliance and patch status. With Action1 we can:

Monitor compliance from a single dashboard
Rapidly deploy security updates
Track vulnerabilities in real time
Verify remediation efforts
Reduce manual administrative effort

This has improved operational efficiency while helping reduce cybersecurity risk.

  ### 4. Simple and Useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike M. | Security Systems Administraor, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Action1?**

Action1 was super easy to get set up, and we had it rolling out to devices pretty fast. We've got it on 100+ servers and 60+ Windows PCs and it's made patching and remoting into machines way less of a pain. Has made reboot night a lot easier. I've tried using Nable for the past 4 years and it always has had issues with the timing of the scripts running sometimes it's 5 minutes others it's 45 minutes. With Action1 when you send a command to a machine the command is ran within a couple of minutes.  The interface is easy to use, which is nice because a lot of IT software is way more complicated than it needs to be. Installing the agent is basically just running the PowerShell script and a minute or two later the device is in the dashboard and ready to go. One of the very few software's I've used where you get more than what you pay for.

**What do you dislike about Action1?**

I really don't have any major complaints about Action1. I'd have to start nitpicking to find something I didn't like.

**What problems is Action1 solving and how is that benefiting you?**

Scheduling and pushing out Windows updates. Makes it about as simple as it can be. Schedule a time to update it starts updating and if you choose it starts rebooting.

  ### 5. Ease of Use, Features, and Value

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kenneth R. | Assistant Manager, IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Action1?**

Ease of Use

One of Action1's strongest advantages is its ease of use. Deployment is straightforward, requiring only a lightweight agent on managed devices. Since the platform is fully cloud-hosted, there is no need to deploy or maintain management servers, databases, or VPN connectivity for remote devices.

Free Licensing

For organizations like ours, where the endpoint count is below 100, this offers significant value by eliminating recurring software licensing expenses.

The free license includes management for up to 100 endpoints with the same core features available to paid customers. There are no feature restrictions simply because the environment is small. This allows organizations to implement enterprise-grade endpoint management without licensing costs.

**What do you dislike about Action1?**

I genuinely don't have significant dislikes about Action1. The software has met my expectations well

**What problems is Action1 solving and how is that benefiting you?**

Action1 has simplified endpoint administration, strengthened security, improved visibility into our IT assets, and reduced both operational effort and software licensing costs.

  ### 6. Great Platform and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lowell A. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Action1?**

I like that it is very easy to setup and easy to use and is very generous with it's free plan that allows smaller companies to have the tools they need to secure and support their endpoints that they would not have otherwise. It's patch management works great and has lots of options for accepting or denying updates based on needs. it has good monitoring tools and remote access support options to quickly help end users when needed as well. It helps with device inventory as it tells you the hardware and software info of all devices connected to Action1. I highly recommend it to anyone that wants a simple and highly effective solution for Patch management and with the bonus of also having some basic RMM features.

**What do you dislike about Action1?**

I can't think of any major downsides. I do wish it had built-in support for updating the MS 365 desktop apps without having to set it up and configure it manually, though their database is still quite good and growing all the time. Other than that I can't really think of any right now.

**What problems is Action1 solving and how is that benefiting you?**

It is solving the problem of not being able to remotely patch Third party software and makes it quicker and easier to Patch Windows as well. It also makes remote tech support much quicker and easier for the end user and me.

  ### 7. Free, Easy-to-Use Remote Updates That Transformed Our Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denys M. | Cybersecurity Technologist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Action1?**

You can push updates remotely and connect to the computer, which has saved us so many times. The UI is great and genuinely easy to use. For us, you can’t beat the price - free! Thank you so much; it has truly transformed our business’s security.

**What do you dislike about Action1?**

The remote connection could be a bit stronger, right now its very slow but it could be some firewall rules we need to change. It also shows some vulnerabilities that we have patched that vulnerability scanners that say we have remediated.

**What problems is Action1 solving and how is that benefiting you?**

Automating patching, asset management and remote connection. It Excels in all of these departments and is very user friendly. The big one as well is updating applications, a huge time saver, with updates you can just turn on auto updates but the fact that it updates the applications on machines as well just saves us a lot of time.

  ### 8. Action1 Delivers Instant Patch Visibility and Strong Hardware/Software Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about Action1?**

Action1 gives me a level of visibility to the endpoint patching status that I never had, especially 3rd-party apps.  I can instantly get a view of how things are going It also features hardware and software reporting that beats what I had been using.   It integrated easily into our environment, very easy to deploy.

**What do you dislike about Action1?**

So far nothing really jumps out as an issue.  Common to a lot of software nowadays, you have to jump through a lot of separate docs to learn some of the finer points, as opposed to one big indexed PDF which I'd prefer.  Most of it doesn't even require docs.

**What problems is Action1 solving and how is that benefiting you?**

Really, being on top of 3rd-party patching is the big thing.  I went from really limited monitoring and control  to the other end of the spectrum.  It also improved on Windows update management through Intune.  There's also a lot of built-in reports that provide great info beyond patch management.

  ### 9. Action1: Effortless, VPN-Free Patch Management for Remote Fleets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bartek F. | Junior Cloud Solution Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Action1?**

The thing I like best about Action1 is how smoothly it handles patch management for remote and hybrid endpoints without needing a VPN.

If you are managing a fleet of machines, patch compliance can usually be a massive headache—especially when users are working from home. Action1 solves this with a lightweight cloud agent that gives you full visibility and control through a single browser tab.

**What do you dislike about Action1?**

The biggest issue is the very small built-in software repository. They focus heavily on security and manual verification, but the catalog is limited to basic mainstream apps

**What problems is Action1 solving and how is that benefiting you?**

Action1 completely eliminates the headache of managing remote and hybrid computers by replacing heavy, old-school infrastructure like WSUS and slow VPNs with a lightweight cloud agent. It allows you to automatically patch Windows vulnerabilities and update risky third-party apps like Chrome or Zoom directly from a single browser tab, no matter where the user is working. This benefits you by cutting down weekly maintenance from hours to minutes, securing your network instantly, and letting you push scripts or software packages globally without fighting corporate firewalls.

  ### 10. The perfect solution for managing endpoints remotely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan J. | Information Technology Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Action1?**

I have been using Action1 now for a few years, It has continued to be as impressive as the first day I used it. It covers all of the requirements I need and many, many more. It has been an integral part of the service we provide and a big contributor to our growth. During this time we have seen the expansion of Action1 to cover Mac and Linux. We recommend Ation1 to anybody who is looking for an all round, all singing and dancing solution for managing IT infrastructure.

**What do you dislike about Action1?**

Since we started using Action1 there has been nothing that we have disliked, with their roadmap we have been able to  suggest any features that we may like adding, and support features that others have suggested, with very clear timelines of when features will be incorporated into the system, these upgrades are seamless and frequent. Not a bad word to say about Action1.

**What problems is Action1 solving and how is that benefiting you?**

Action1 is helping my company manage endpoints from various businesses and individuals. It allows me to separate them and manage them individually or in mass. To handle larger companies, creating a new organisation easily helps keep things separate while quickly being able to switch.

  ### 11. Reliable Endpoint Management That Saves Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

The simplicity. Action1 is easy to deploy, easy to manage, and doesn't require a lot of ongoing maintenance. Patch management, reporting, remote access, and software deployment are all available from a single cloud-based console, making day-to-day administration much more efficient.

**What do you dislike about Action1?**

Like any platform, there are always features I'd like to see expanded. More advanced reporting options and additional automation flexibility would be welcome as our environment continues to grow, but none of those have been significant enough to affect our overall experience.

**What problems is Action1 solving and how is that benefiting you?**

Before Action1, patch management and endpoint maintenance required more manual oversight and took valuable time away from other IT responsibilities. Action1 gibes us a single platform to manage updates, monitor endpoint health, and deploy software. that has simplifies our daily workflow, reduced administrative overhead, and helped ensure our systems stay secure and compliant with much less effort.

  ### 12. Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan H. | Owner / Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2026

**What do you like best about Action1?**

I’m fairly new to using it; however, I’m absolutely blown away by how many no cost endpoints you can have. Also, the cost once you exceed those limits is very affordable. My one meeting with the representative from Action1 was amazing! They were so helpful and genuinely caring. They help you grow, so you can grow with them. The custom reporting and scripts are phenomenal, and they make it easy to add anything extra that isn’t already included in the plethora of options in place. Without a doubt, I’ll be a client for a very long time, and I trust the product completely for use with my clients. A+

**What do you dislike about Action1?**

Honestly, I haven’t found any downsides so far. It’s very easy to use and set up, and I’m super impressed with how customizable and powerful it is.

**What problems is Action1 solving and how is that benefiting you?**

Complete software stack vulnerability patching for Windows and Linux, not just OS updates. It also provides easy, unattended access so I can assist clients remotely when needed. Asset management and reporting are solid, with customizable email alerts. Silent software removal and installation make management straightforward without interrupting end users. Plus, there’s much more I haven’t had a chance to explore yet.

  ### 13. Effortless Deployment and Superior Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | IT System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Action1?**

I like that Action1 is free and easy to deploy, which makes getting started a breeze. It’s fairly easy to understand and customize to fit my needs. The support and documentation are solid, providing a reliable foundation for any issues that arise. The better support and informative webinars are particularly beneficial, as the support team really understands the needs of modern system administrators without focusing on upselling.

**What do you dislike about Action1?**

The remote access could use some improvements and feature additions. Also, there could be easier linking to running automation just reducing the number of clicks and improving the auto generated titles of the automations.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for remote access, update management, and inventory tasks. It solves security vulnerabilities, automates scripts, and is easy to deploy. It saves time and offers a single pane of glass, making it better than competitors.

  ### 14. Effortless Software Management with Robust Remote Installation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher W. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Action1?**

I like that it also allows me to keep track of third-party software installations and updates and even has a large library of our LOB application stack already configured for updating / installation. In addition, I can securely and remotely install new programs as our users require them without giving them admin rights to their workstation(s)

**What do you dislike about Action1?**

I haven't found anything I dislike so far

**What problems is Action1 solving and how is that benefiting you?**

Many of our users have our phone software installed on their laptops so they don't need to be tethered to a desk to take phone calls. Action1 already had this program available for installation and updates were preconfigured saving me time in deployment when imaging new devices. In another instance, a user was having issues with PDF files not rendering properly in Edge - Action1 allowed me to quickly install Adobe Reader DC on this user's PC, connect to their PC remotely and set default file actions for opening PDF files - All this was done very quickly without having to drive 9 hours to see the individual user's PC.

  ### 15. One-Pane Windows & Third-Party Patch Control with a Surprisingly Handy Built-In RDP client

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul W. | IT Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Action1?**

Control of Windows updates and a top down view of which third party software is out of date. Some third party programs don't auto update reliably or check for updates often enough. It's great to have one pane that highlights this and allows you to instantly push those updates to clients. Teh best surprise feature is built-in remote desktop to clients.

**What do you dislike about Action1?**

Some programs can be installed in the user scope as opposed to the system scope. Action1 will see Firefox is very outdated and let you push the latest version and it will succeed however, because it installs the latest version at the system level, the outdated version installed in the user scope stays installed and outdated. I could be missing a way that Action1 has to resolve this but I believe the only work around is to physically go the client or use the built-in RDP and uninstall the outdated program from the user directory that it is installed in.

**What problems is Action1 solving and how is that benefiting you?**

Primarily the best feature is how it graphically communicates how many clients have vulnerable software. It's still up to the administrator to take or schedule updates to be installed but I myself am a very visual learner and I think many others are. For those that aren't visual learners, having a single dashboard containing all the clients you're responsible for managing, still ensures that you're more likely to be aware of and update those clients' installed OS and software which obviously is a fundamental of keeping you clients secure.

  ### 16. Fast, Straightforward Patching and Onboarding with Action1.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris A. | Digital Services Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Action1?**

It’s straightforward to use, with a low learning curve for getting to grips with the system. Performance is really fast, and it’s easy to get your devices up to date in a short time frame. We were fully patched within 8 days, even with a mix of part-time and WFH endpoints. Onboarding was also very straightforward: we deployed the agent via InTune and were up and running quickly. For us, staying below the 200-endpoint marker made it a no-brainer; we’ll cross that threshold fairly soon, but the cost still feels very competitive.

**What do you dislike about Action1?**

The only issue I’ve run into is getting “stale” devices (for example, when a user is on holiday or otherwise absent) updated. The stored “last seen” value updates, and those endpoints then drop out of the dynamic group I created before the automations have a chance to run. That said, it was easy enough to use the script tools to design a workaround. Other than that, I haven’t found anything else to dislike.

**What problems is Action1 solving and how is that benefiting you?**

It has given me complete control over patching and software deployment and gives me all the detail I need to keep the endpoints vulnerability free. It makes a great companion to InTune and fills in several "holes" in deploying updates and security or ASR rules. The scripting library is a fantastic tool.

**Official Response from Kimberly Gonzales:**

> Hi Chris, 

Thank you for sharing your positive experience with Action! We're thrilled to hear that you found the onboarding process straightforward and the performance fast. We appreciate your feedback as we are constantly looking to improve our system. Thanks again for choosing Action1! 

  ### 17. Action1 is Awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob  W. | IT & Integration Specialist (Network Administrator), Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Action1?**

I love that Action1 will run scripts on endpoints even if they are not on the local network. I also love that Action1 will keep my endpoints updated and vulnerability-free. I love that Action1 supports software integrations and their consumer friendly pricing structure. They have responded every time I've made suggestions where the platform can improve. Automations run in the cloud and perform well.

**What do you dislike about Action1?**

I would like event based automations to run upon device enrollment or being added to a group, such as specific software applications that specific departments use.
Some applications are set to deploy to endpoints but are packaged for servers. Sometimes custom applications are named to match what's installed, but do not detect the exact verbiage after completion somehow.

**What problems is Action1 solving and how is that benefiting you?**

Keeping Microsoft and Linux products updated and secure.

  ### 18. Seamless Endpoint Onboarding and Outstanding Patch Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kervis P. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

The ability to get top view of all of our endpoints such as missing updates and vulnerability scanning. The onboarding of our 400+ endpoints was seamless for us as a small team of 4. The performance of pushing out patch updates to all our end points has been amazing. We came from an on prem solution that was clunky and relied on the WSUS tool.

**What do you dislike about Action1?**

There are no downsides when it comes to using Action1. Their current integrations, along with the future integrations they have planned, made it an easy choice for me.

**What problems is Action1 solving and how is that benefiting you?**

Their UI makes it extremely easy to view all of our 400+ endpoints in a single pane. It also lets me quickly and efficiently report to our CIO on the current state of our patching.

  ### 19. Perfect for Secure Environments and Easy Deployment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd G. | CIO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2026

**What do you like best about Action1?**

I like that Action1 is simple to deploy and works well for patch management. It's easy to divide environments, which is really helpful for my company's corporate and PCI DSS settings. It's also great that since we're 100% cloud-based and coupled with Intune and PIM, we're able to easily support the solutions that have been deployed. I found the initial setup very straightforward using the link to download the .msi and deploying via Intune. Action1 fits our needs perfectly.

**What do you dislike about Action1?**

The remote control component could be a bit more user friendly.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to support my company's corporate and PCI DSS environment. It provides a mechanism for separating the PCI DSS environment from the corporate environment and serves as a means of patch management.

  ### 20. Action1 simplifies remote endpoint management with full visibility and quick setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alberto G. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

The thing I appreciate most about Action1 is its ability to truly simplify remote endpoint management, without requiring complex infrastructure or the use of a VPN. The platform is intuitive and quick to set up, and it allows for complete visibility on patches, installed software, vulnerabilities, and the overall status of devices.

**What do you dislike about Action1?**

I don't like that Action1 doesn't have a real app, neither for PC nor for phone: having to use only the web console is inconvenient. Furthermore, the remote desktop function is often slow and unresponsive, which makes remote interventions more cumbersome and frustrating.

**What problems is Action1 solving and how is that benefiting you?**

Discover more about vulnerabilities and keep PCs updated, without having to run around, but calmly.

  ### 21. Easy Vulnerability Tracking and Powerful Device Data Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leon  B. | Technology Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

Action 1 has made it easy to track vulnerabilities and missing updates and the vast amount of device date is incredible.   One feature that has helped is the installed software feature as it allows you to uninstall applications.   Integration was very easy via install app on Windows and bash on Mac.

**What do you dislike about Action1?**

I don't really have any dislikes.  The current state of the machine is probably updated in minutes and sometimes you want it to be updated instantly.

**What problems is Action1 solving and how is that benefiting you?**

We were hoping for the best before Action 1 just covering the major system updates.  Our eyes were opened to all we were missing.  The user interface gives us a dashboard for a general oversight and lets you drill down to the more specific updates.

  ### 22. Action1: Free, Powerful Device Management with Fast, Frictionless Deployment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan  B. | IT Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Action1?**

Action1’s greatest value is that it offers a basic yet powerful suite of tools at no cost. For small and medium-sized businesses that may not be able to afford a traditional EMS, Action1 meets essential needs with fast, simple deployment and makes managing company devices much easier. The agent deployment is practically friction-less and so easy you can do it in a variety of ways whichever meets your needs.

**What do you dislike about Action1?**

It’s hard to dislike anything about it, considering it’s free. If I had to point out one area to improve, it would be to make the pre-packaged software selection more extensive. Several popular apps, like Notion, aren’t included by default.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us solve a range of problems, such as keeping an inventory of active computers, generating reports on their hardware and software, auditing and reviewing issues through scripts, deploying apps and packages, and overall significantly increasing our control over our computers.

**Official Response from Kimberly Gonzales:**

> Thank you for your review! We're pleased to hear that Action1 is helping you solve various device management challenges and increasing your control over your computers. 

  ### 23. Action1’s Vulnerability Scanning and Remote Access Make Troubleshooting Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tayvion S. | IT Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Action1?**

What I like most about Action1 is its vulnerability scanning and the ability to remotely access computers, which makes it easier to troubleshoot users when they run into issues.

**What do you dislike about Action1?**

The only thing I really dislike is that I can’t remote into Apple MacBooks. Aside from that, it’s been a huge improvement for my IT services for Windows users and for those who work remotely. For MacBook users, though, I still have to find other ways to provide support.

**What problems is Action1 solving and how is that benefiting you?**

A huge problem I was having was finding easier ways to provide remote support to users. The 200 free endpoints were an awesome cost-saver to start with, and they also made onboarding much smoother for those who work remotely.

  ### 24. Effortless Endpoint Management, VPN-Free Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay C. | Network Security Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Action1?**

I really like that Action1 allows me to manage endpoints from anywhere without needing VPN access. This feature is quite convenient as I'm able to work remotely or from another room in the office seamlessly. Additionally, having under 200 endpoints for free and having access to all the platform and support is a definite plus. The initial setup of Action1 was very easy and seamless, which I appreciate.

**What do you dislike about Action1?**

More way to work with Linux.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for managing endpoints and patching servers. It solves patching and remote assistance problems. I can manage endpoints from anywhere without VPN, allowing seamless remote work. It complements WSUS when it struggles. Action1 is free for under 200 endpoints, providing full access and support.

**Official Response from Kimberly Gonzales:**

> Hi Jay, 

We're thrilled to hear that Action1 is meeting your remote monitoring and management needs, from ease of deployment to advanced functionality. Your feedback about the Linux installer is duly noted and we will take it into consideration for future updates. 

  ### 25. Action1 Makes Patch Management Effortless Across Windows, Mac, and Linux

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel H. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Action1?**

The Action1 patch management platform is a brilliant solution for the never-ending fight with patches. The automations you can set up remove the headache of monitoring everything manually or having to rely on WSUS. The platform supports not only Windows, but also Mac, and it has recently added Linux as well. It’s also very easy to enroll new devices and place them into different groups so the automations apply the way you want.

**What do you dislike about Action1?**

Once you get used to the platform (as any new product) there is nothing to complain about.

**What problems is Action1 solving and how is that benefiting you?**

Action1 is taking the patching OS and app headache from me thanks to the automation provided thus saving my time for other tasks.

  ### 26. Fast, Easy and Efficient Endpoint Management with Powerful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Action1?**

I love how easy and fast it is to use even at first contact with the platform. It covers all our machines both Windows and Linux (Even Mac, but we don't use it) with it have a lot of built in features like scripts, remotely access or install uninstall softwares and updates, lots of pre made reports and the ability to make new. Not to mention you can use all features for free if you have less than 200 endpoints.

**What do you dislike about Action1?**

Even though you can fine tune software some software identification through Software Repository, sometimes it flags a wrong software vulnerability because of a wrong software identification, like Firefox ESR which have two distinct versions.

**What problems is Action1 solving and how is that benefiting you?**

We have a paid AV with EDR that can also works with vulnerably identification and patch management and we thought is was ok, but after using Action1 we saw that the AV lacks identifying so many vulnerabilities that Action1 identifies and solve than so much efficiently. It solves important compliance gaps.

  ### 27. Free Enterprise-Level Patching Tool That Just Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Action1?**

Enterprise level patching tool (software scanning, vulnerability identification, and reporting) available for free, it's incredible. The interface is simple and intuitive but can help perform more in-depth functions as needed. The ability to deploy custom scripts or scripts from the built-in library is very nice. The agent is lightweight and easy to install and doesn't seem to have a noticeable impact on endpoint performance (even on lower-end hardware). The ability to create granular patching policies and schedules and apply them to different device scopes is very important and great that it's there in a free tool.

**What do you dislike about Action1?**

Being able to remotely view client-side logging would be nice (it's possible that this feature exists and I just haven't looked into it enough yet). The ability to get rid of some default features (like the New Endpoints group) would be nice, but is not a dealbreaker.

**What problems is Action1 solving and how is that benefiting you?**

Provides a simple yet feature-rich patching tool that is consistent and reliable and has robust reporting+monitoring features.

  ### 28. Ease and Perfect Control for Patch Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paulo R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

I like the ease of application and scheduling of updates, whether for software or the operating system itself, in addition to being able to execute custom scripts for my environment. I maintain the security of the servers by adding some as staging, and after the global implementation of updates. The customizable scripts allow me greater control over some deletions or cleanups that the tool itself does not perform. Action1 complements the security I need for the servers and its initial setup was very practical and easy.

**What do you dislike about Action1?**

I encounter challenges with standard scripts and scheduled reboot for Ubuntu, which is what I use. I also miss scripts for checking and cleaning old data, such as system schedules or previous installations. It would be helpful to be able to bring programs from startup for both Linux and Windows and to be able to reboot or schedule the reboot for Linux.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage vulnerabilities and apply patches on servers. It handles system updates and identifies unauthorized software. I like the ease of applying patches and executing custom scripts, which gives me more control and security.

  ### 29. Effortless Remote Management and Enhanced Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** J C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

I enjoy the ease with which I can update many computers remotely using Action1. I'm able to uninstall and install software, as well as run updates for most of the programs we use, which makes my job much easier and more productive. I also appreciate how it enhances security on every single workstation. Being able to do these tasks from one console, no matter where the computer is located, really boosts my efficiency and productivity. The initial setup was incredibly simple, just create your account and install an agent on each workstation. I like how once the computer checks in, I get a nice inventory and overview of everything on that workstation, including patches and vulnerabilities, right on my screen. Choosing how to deploy them is straightforward. Action1 has replaced the need for multiple tools like Instant House Call and Ninite, as well as spreadsheets and manual steps, which is a huge relief. It really is a time saver and enhances security, controlling patch management effectively, leading to fewer vulnerabilities.

**What do you dislike about Action1?**

I did have trouble learning how to build and run scripts, so I think having a little more instruction there would help. I was able to research the answer and find a way to do it, and I applied it correctly. That's the only problem I found so far.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to update and manage computers remotely, which makes my job easier and more productive. It enhances security on every workstation, saves time, and significantly reduces vulnerabilities.

  ### 30. Action1: Lightweight, Reliable Endpoint Management with an Easy UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

action1 has been an outstanding addition to our IT toolkit. As someone who manages endpoints across a distributed environment, I’ve been genuinely impressed by how well it handles the heavy lifting of patch management, vulnerability assessment, and remote support. The platform is cloud-native, extremely easy to deploy, and requires almost no ongoing maintenance once it’s set up. I especially appreciate that it just works reliably without needing a VPN or complex infrastructure. The free tier for the first 200 endpoints is a huge bonus for smaller teams or testing, and the overall value is excellent. It has significantly reduced the time I spend on routine patching and security compliance tasks while giving me clear visibility into our endpoint health. I would highly recommend Action1 to any IT professional or MSP looking for a straightforward, effective endpoint management solution. The BEST part about action1 is that its literally the most light weight thing i've ever used. THE UI is very easy, and integration for other software already exists. THe performance needs some help on the UI when dealing with lots of software. Pricing is fair, very fair.

**What do you dislike about Action1?**

I have not found any, however, removing MSI software can be difficult when needs manual entry.

**What problems is Action1 solving and how is that benefiting you?**

Patching 0-day is difficult, action1 being light weight is great.

  ### 31. Set-It-and-Forget-It Patching with Action1’s Helpful Free 200 Endpoints

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek B. | Systems Administrator, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about Action1?**

Having the first 200 endpoints free lets us use Action1 to patch all of our systems, since our company isn’t that large. For the most part, Action1 has also been a “set it and forget it” solution for us; it just works.

**What do you dislike about Action1?**

Action1’s main focus is patching, so it isn’t a full-fledged RMM. I see that as its biggest weakness; however, the free tier has definitely been helpful for us.

**What problems is Action1 solving and how is that benefiting you?**

Before implementing Action1, we weren’t performing regular updates, and our systems were badly out of date and vulnerable. Action1 enabled us to bring everything up to date within a matter of days and, just as importantly, to keep it that way.

  ### 32. Simplified Patch Management and Vulnerability Remediation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Action1?**

What I like best about Action1 is its simplicity and effectiveness in patch management and endpoint administration. It provides a single cloud-based console to manage software updates, operating system patches, vulnerability remediation, remote access, and automation without the complexity of traditional endpoint management tools. The deployment process is straightforward, reporting is easy to understand, and automation capabilities help reduce manual effort significantly. I also appreciate the ability to quickly create custom scripts and deploy them across endpoints, making routine administrative and security tasks much more efficient.

**What do you dislike about Action1?**

There isn't much to dislike, but I'd like to see more advanced reporting, dashboard customization, and broader native integrations with security and IT operations tools. These enhancements would make the platform even more powerful for larger environments.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us solve several endpoint management and security challenges, including patch management, vulnerability remediation, software deployment, and remote device administration. Before Action1, keeping all endpoints updated and compliant required significant manual effort and multiple tools. With Action1, we can quickly identify missing patches, prioritize vulnerabilities, deploy updates remotely, and maintain visibility across our environment from a single console.
The biggest benefits have been improved security posture, reduced operational overhead, and faster remediation of critical vulnerabilities. It has helped us save time for the IT and SRE teams, improve compliance, and ensure endpoints remain secure and up to date with minimal user disruption.

  ### 33. Action1 Simplified Patch & Asset Management, Saving Us Significant Man-Hours

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen C. | Information & Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Action1?**

Action1 has really simplified patch and asset management for us. Creating scripts and generating reports for our own asset management tool, and then feeding our unique asset numbers back in via scripts, has given us a very powerful workflow. As a result, we’ve reduced the man-hours needed to manage a large IT estate. 100% worth the price - it's free for up to 200 endpoints

**What do you dislike about Action1?**

There's nothing to dislike about Action1 - been using for 2 months and not found anything yet.

**What problems is Action1 solving and how is that benefiting you?**

Patch management, provide a concise asset register ensuring all devices are up to date and removing the need to rely on end users and many hour and site visits

  ### 34. Effortless Patching and Management for Multiple Platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Action1?**

I like how easy Action1 is to use and how many features it has. It integrates well into our enrollment process with our MDM, and when MacBooks are enrolled, they automatically enroll in Action1. This feature allows us to manage app updates that our MDM struggles with. I also appreciate that Action1 lets us remote into Windows for troubleshooting. The setup was very easy, thanks to Action1's documentation.

**What do you dislike about Action1?**

I would like a self-service type portal for users so they can handle installing apps and updates by themselves. I find remote support for macOS missing and would appreciate having that, and I also wish for the ability to remove macOS apps.

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 for managing patching across macOS and Windows. It simplifies updating, installing, and deleting apps. It's integrated into our enrollment process, letting us manage app updates and remote into Windows for troubleshooting effortlessly.

**Official Response from Kimberly Gonzales:**

> We're thrilled that you find Action1 to be a valuable tool for accomplishing various tasks. We have noted your feedback about the live terminal feature and will consider it for future enhancements.

  ### 35. Very effective and seamless RMM for everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed Akbar Ali . | CTO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Action1?**

I’ve actually been using Action1 for several years now to manage my endpoints, and it’s one of the few tools in my stack that I haven't felt the need to replace. When I first started with it, I just needed a better way to handle patching, but it’s grown into my go-to for remote support and software deployment across all my sites.

What’s kept me around for years is the reliability of the agent. I've managed hundreds of endpoints through this platform and the automated patching for third-party apps is just solid—it saves me hours of manual work every week. Even as they’ve added more features, the interface has stayed clean and hasn't become "bloated" like some of the other legacy RMM tools I used to use. If you want something that actually scales and doesn't give you constant headaches with broken updates, Action1 is it.

**What do you dislike about Action1?**

A mobile app would be great for IT pro who are on the move and more linux funtionality on the web based 

**What problems is Action1 solving and how is that benefiting you?**

It basically covers almost everything needed for a IT person or MSP to help support their clients or even for self based business

  ### 36. simplified update and vulnerability management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2026

**What do you like best about Action1?**

I like the simplicity of having a single place to view and manage vulnerabilities and updates. Ring updates are also very straightforward to configure, which makes ongoing maintenance much easier.

The free option for 200 endpoints is amazing. It lets you really give it a solid try, and it also means smaller businesses can use a great product at no cost.

**What do you dislike about Action1?**

With Ring updates, it would be really helpful to have a visualization that shows devices and/or groups, which ring they’re assigned to, and where each automation is in the process. That said, I mostly bring this up just to find something to nitpick, because honestly I don’t have any real dislikes.

**What problems is Action1 solving and how is that benefiting you?**

It provides a simple alternative to WSUS that is far superior. It also lets you see what’s being addressed by each update by showing which vulnerabilities it covers.

The ability to create update rings (flows) means you can stay mostly hands-off while still getting great outcomes. You simply approve or decline updates, and it follows the logic to keep incidents to a bare minimum.

It’s also incredibly lightweight on CPU and RAM, with great performance, and it doesn’t require a full-blown RMM (even though it covers many of those points).

  ### 37. Action1 Makes Endpoint Patching and Remote Management Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Action1?**

Action1 stands out for its ease of deployment, operational efficiency and strong patch management. As a cloud-native platform it provides centralized visibility and control over endpoints without the complexity of traditional management solutions. It enables our IT team to automate patching, improve security posture, and manage remote devices with minimal administrative overhead.

**What do you dislike about Action1?**

While Action1 covers the core endpoint management capabilities very well, there is still room for improvement in advanced reporting and customization. Some reporting options could be more flexible, and deeper integrations with third-party security and ITSM platforms would further enhance enterprise workflows.
Oh, and having a maximum of 200 free endpoints :)

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us automate patch management and endpoint administration reducing operational overhead and improving security. By providing centralized visibility and faster remediation of vulnerabilities, it lowers risk, improves compliance, and increases the efficiency of our IT operations.

  ### 38. Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux

**Rating:** 5.0/5.0 stars

**Reviewed by:** John F. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Action1?**

This is a seriously amazing solution, directed, accurate, easy to use and does EXACTLY what is required ... and nothing else!

If you need a patch management system, and have multiple sites and / or no HQ (or even if you do of course) every computer, wherever it is, can be managed, monitored, kept bang up to date with prioritised risk based analysis of ever bit of software and operating system on the computer. It covers Windows, Mac and Linux.

I cannot remember the last time I saw a product this easy to use that did such a perfect job - except Sepio Cyber of course, that goes without saying; but they do for hardware what this does for software!

**What do you dislike about Action1?**

Literally nothing. Most companies diversify, spread and sprawl into areas where they're not required and water down the quality solution. I have seen the roadmap - these guys are keeping this bang on point!

Please don't get take over my asset stripping venture capitalists and burn this amazing focus!

**What problems is Action1 solving and how is that benefiting you?**

100% awareness of all installed software on all computers in a very diverse workforce.

All patch requirements, for all software, the ability to easily remove any unrequired software and / or patch or upgrade it.

Remote support (with admin privileges if required).

All of this without VPN but WITH security.

Use it to meet NIS-D, ISO27001 or UK Cyber Essential Plus requirement 100% in the patching and software management controls.

  ### 39. Windows patch management is now much better because of Action1

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Action1?**

We use Action1 to deploy Windows and softwares updates on our workstations, it gives us a good overview of what is really going on in our environment. The interface is well made, I like that it's not too cluttered, it's intuitive, and the automation and alert features are working well, without being overly complicated. The patching process is straightforward and can be automated and pushing the agent works well, but we had to deploy the agent manually on some computers. Having 200 free endpoints is a big plus for us.

**What do you dislike about Action1?**

We operate in a French environment and at the moment, the translation is possible but cannot be adjusted exactly to our need. It's a minor inconvenience for us, but would like that part to be improved in the future.

**What problems is Action1 solving and how is that benefiting you?**

We have many workstations at a site that were purchased from another company, and we didn't had an inventory of the installed softwares. With Action1 we can see all the installed softwares, as well as patch level, and we can uninstall what is not authorized directly from Action1 GUI. Managing endpoints is now on much better for us, we can ensure everything is up to date and authorized/validated by us. We also can control easily which Windows updates are deployed and when.

  ### 40. one of the best update tools I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about Action1?**

Well to start its free for me.   I have less than 100 endpoints and its totally free and fully featured.  Its automated, cloud-native patch management that covers Windows and third-party applications without requiring a VPN.  The intuitive UI, and integrated remote access, allowing for rapid vulnerability remediation and easy deployment of software to distributed, remote teams.  Implementation was ease.  it is used frequently.

**What do you dislike about Action1?**

I wish it would let me use it for my personal and family.   I could protect them.  The lack of native Linux/macOS support, inconsistent remote control performance, and complex scheduling. Slow file transfers, limited reporting, and UI navigation issues.  Customer support needs improved.

**What problems is Action1 solving and how is that benefiting you?**

We needed a good update process as we migrated to 100% SaaS platforms.   We do not have an on premise or cloud hosted option we can leverage.  Action1 solves critical endpoint management issues by providing a cloud-native platform that automates patching for OS and third-party apps, offering 360-degree visibility, and securing remote workforces without VPNs

  ### 41. Automation Ease and Time Efficiency with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin M. | Service Desk Technician II, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2026

**What do you like best about Action1?**

I use Action1 in my home-lab-turned-production environment to manage my mixed environment of Linux, Windows, and MacOS for patching and vulnerabilities. Action1 has saved me an incredible amount of time and worry by automating critical update downloads and installation. I love the main dashboard as it provides a lot of critical information in a clean, easy-to-digest manner, letting me know right away the current status of patching, outstanding vulnerabilities, and overall compliance. I particularly appreciate Action1's automation feature, which has taken out the worry when it comes to time-critical patches. I have created automation that checks for critical/important patches twice a day and applies them as necessary, with configuration to reboot off-hours. The initial setup was extremely easy; I used Group Policy to deploy the agents to my Windows devices without any issues and manually deployed via the 'unintended' install for a few Linux machines, which also went smoothly.

**What do you dislike about Action1?**

I do wish in the vulnerabilities section I had a way to note the various CVE's with why they are still outstanding. For instance, I have a server reporting unresolved CVE's, however, they are pending a software update from the vendor. I'd like to be able to note that for reporting. Perhaps another column with a 'notes' section, or even a drop down that lets me add tags (For example, CVE-XXX-XXX is due to Veeam hasn't released an update).

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage patching and vulnerabilities across a mixed environment. It saves me time by automating critical updates and installations. The dashboard provides critical information clearly, showing me patching status, vulnerabilities, and compliance at a glance.

  ### 42. Facilitate Remote Management with Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandre B. | Analista de suporte técnico, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Action1?**

I like that Action1 is practical and simple to install, without needing practically any configuration to work as expected, which is simply fantastic. It is very easy to set up, just create the account, install the agent, and it's already working. It saves me the work of manually updating 30 servers, allowing me to do all the management remotely, which saves me time in managing the machines. Additionally, for new machines, I can create and deploy scripts that automate the installation of other necessary agents on the machines.

**What do you dislike about Action1?**

I believe that managing one's own software repository could be simpler to use. I would like it to be possible for users to install or remove software, and to more accurately check which user installed any software.

**What problems is Action1 solving and how is that benefiting you?**

Action1 saves me the work of manually updating 30 servers and allows remote management. It saves time in managing the machines and automates installations with scripts, being practical and simple to install.

  ### 43. Seamless Patching and Fast Endpoint Management with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

Action1 has best patching platform which supports Windows Update and 3rd Party Application patching seamlessly. Action1 also supports application Installation and uninstallation seamlessly. Provides Hardware Inventory along with various alerts. Action1 has good Dashboard that shows assets details and vulnerabilities, installed software's . Creating Action1 account and installation agent is simple and quick. Assets get integrated on dashboard quickly and all actions performed happens quickly.
Action1 provides free management of 200 hosts.

**What do you dislike about Action1?**

Hardware inventory and Endpoint list window could have been more specious

**What problems is Action1 solving and how is that benefiting you?**

Action1 is helping us to monitor and manage endpoints remotely. It helps to track hardware details and changes. It also helps to track software installed and mange same as install and uninstall them. It helps in Windows patching and 3rd party application update seamlessly. It also provides single dashboard with all details including vulnerability.

  ### 44. Action 1 Makes Vulnerability Management an Absolute Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Action1?**

Action 1 has made vulnerability management an absolute breeze. Patching is now a five-minute setup task instead of a two-hour manual process. I can simply set it up and watch it do its thing.

**What do you dislike about Action1?**

Third party software updates are not 100% up to date all the time. There are some instances where 3rd party software also don't show up, eventhough there is an update available.

**What problems is Action1 solving and how is that benefiting you?**

Our first priority is to resolve Vulnerabilities to ensure our environment remains secure and up to date. By using Action 1 this process is so easy, even a teenager can do it. The benefits are time saving on sitting thru hours of research to resolve vulnerabilities, now it is a few clicks away. Patch weekends use to take hours, now we can schedule the task and wait for the process to complete.

  ### 45. Lightweight, Easy-to-Use RMM with Ruthlessly Effective Patching

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Action1?**

It’s a lightweight agent with an easy-to-use interface, which makes it especially approachable for starters. It includes all the features you’d expect from a robust RMM, but it really shines when it comes to patching. “Ruthless” is the word that comes to mind for how effectively it pushes critical updates across multiple operating systems, and it does it flawlessly. Compared to other more costly platforms with less than optimal performance, Action1 delivers the best ROI of the price.

**What do you dislike about Action1?**

It would be better if it offered more detailed statistics, along with clearer endpoint performance metrics.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us make sure critical, time-sensitive updates and patches are applied correctly and consistently across all of our clients’ networks - keeping their systems running smoothly with better protection against evolving threats.

**Official Response from Kimberly Gonzales:**

> We're delighted to hear that Action1 is helping you ensure consistent and correct application of critical updates and patches across your clients' networks. We appreciate your feedback about wanting more detailed statistics and clearer endpoint performance metrics, and we'll take that into account as we continue to improve our platform.

  ### 46. Instrumental Patch Management with Fast Updates, Easy UI, and Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane G. | Director of Information & Marketing Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Action1?**

As a one-person IT department, Action1 has become instrumental in keeping devices across our company patched and up to date. It’s also been a real blessing to be able to remote into any corporate device from my office, especially since we have team members spread across New York State.

The user interface is intuitive and straightforward. Even if I hadn’t worked in IT for 20 years, it’s simple enough that just about anyone could use it with minimal training. I also appreciate the integration with our Microsoft account, which gives us single sign-on, keeps our security in place, and means there’s one less account login to remember.

Performance has been a godsend from day one. Updates deploy quickly with very little hands-on effort required from our end. And with 200 free devices to start, you really can’t beat the price.

So far I have never had to contact Support.  That's just how well the product has worked, but the onboarding took me 10 minutes to configure before we were up and deploying updates.

**What do you dislike about Action1?**

The only downside is the requirement to use the web user interface.  We would love an app, or even better a mobile app for user on the go.  That isn't detrimental, it just means we always have to use a device with the full browser.

**What problems is Action1 solving and how is that benefiting you?**

Before using Action1, I had to manually remind users to update their computers, which wasn’t very secure. Users can be lazy and don’t always do what’s requested. With Action1, we no longer have to keep asking; we can just implement the updates, and our devices are more secure because of it. Now they stay up to date with the latest patches and security fixes.

  ### 47. Effortless Endpoint Management at Scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaime C. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Action1?**

What I like most about Action1 is how intuitive and easy it is to use, even for daily IT operations. The interface is clean and straightforward, which makes it simple to manage all endpoints from a single console without a steep learning curve.

I use it heavily for both Windows updates and third-party patching, and being able to deploy everything across the organization in just a few clicks has significantly improved my workflow. It has reduced manual work and helped me keep systems consistently updated and secure.

The remote access feature is something I rely on multiple times a day, and it has been very reliable for providing quick support without needing additional tools or complex setups. In fact, Action1 allowed me to replace a previous RMM (Itarian) as well as several manual scripts, simplifying my toolset.

Performance has been solid, especially when executing remote actions and patch deployments at scale. What really stands out is how easy deployment is and how reliable the platform is in day-to-day use. It just works, which is critical in a production environment.

Overall, it has made endpoint management more efficient, centralized, and scalable, while also delivering strong value by reducing the need for multiple solutions.

**What do you dislike about Action1?**

It’s honestly difficult to find major downsides, especially considering the free tier for up to 200 endpoints, which already delivers a lot of value.

If I had to point out an area for improvement, it would be the lack of a built-in interactive terminal per endpoint. Having a feature that allows direct interaction with PowerShell in real time, similar to what tools like MeshCentral offer, would make troubleshooting and remote management even more efficient.

While current remote management features work well, adding this capability would reduce the need to rely on remote desktop sessions for quick command-line tasks and further streamline daily operations.

**What problems is Action1 solving and how is that benefiting you?**

Before using Action1, managing a large number of endpoints required a mix of tools and manual effort, which made patching, software deployment, and remote support more time-consuming and harder to standardize.

With Action1, I can now manage all endpoints from a single platform in a much more efficient and centralized way. Tasks like deploying Windows updates, third-party patches, and software installations can be done across the entire organization in just a few clicks.

This has significantly reduced the time spent on routine maintenance, improved consistency across systems, and made it much easier to scale operations as the number of devices grows. It has also helped maintain better visibility and control over the environment, which is critical for both IT operations and security.

  ### 48. Intuitive UI, Reliable Patching, and Top-Notch Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Action1?**

The patching just works. The UI is very intuitive and better than most other platforms I've used for understanding the workflow of the system. You get 200 endpoints for free to trial it for life, and if you go above that the pricing structure if very fair too compared to others in the field. Support is top notch, always fast to respond and provides the solutions you need for any issues that may arise.

**What do you dislike about Action1?**

Sometimes the platform may be a little slow to load some areas, but it is typically not a deal breaker for the platform.

**What problems is Action1 solving and how is that benefiting you?**

Action1 has a very high success rate in actually patching systems compared to our previous solution. Setting automations to run on a schedule and the update rings with the ability to pause updates saves time manually patching systems.

  ### 49. Flawless Bulk POS Updates and Fast, Easy Installation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yiğido M. | Server Administrator, IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Action1?**

From a retail market perspective; being able to deploy updates to POS terminals in bulk, keep branch computers up to date, create optional automations, establish instant connections when needed, and easily monitor system status is truly excellent. All of these features are impressive and have worked flawlessly so far. The ease of installation is even more remarkable; integrating the system into a newly set up POS terminal takes less than a minute.

Currently, we have daily-running automations across an average of +50 POS terminals and +30 computers.

**What do you dislike about Action1?**

Its biggest drawback is that it can be removed very easily by the user.

**What problems is Action1 solving and how is that benefiting you?**

Previously, I had to connect to each POS terminal and computer individually using different tools to deploy updates. This process used to take at least two hours.
Now, thanks to PowerShell scripts, I can perform the desired operations and deploy updates in bulk in less than a minute.

  ### 50. Easy Linux Deployment, Flexible Updates, and a Great Reporting API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emerson A. | Jefe de SOC, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Action1?**

It’s easy to deploy and supports Linux. I also like how flexible it is for managing updates on servers and endpoints, plus the API is great for custom reports.

**What do you dislike about Action1?**

Lack of user context: the username isn’t visible in the “Pending Updates” or “CVE” lists, which makes it harder to understand who is responsible for what. Rigid approval workflows: it’s difficult to shorten deadlines or set appropriate validation periods for critical updates.

**What problems is Action1 solving and how is that benefiting you?**

1. The “Fragmentation” Problem
The problem: Managing Windows, macOS, and Linux typically means juggling three separate tools, which leads to constant context switching and, inevitably, missed updates.
The benefit: Action1 gives you a single pane of glass. From the same screen, you can push a Bash script to an Ubuntu server and a PowerShell script to a Windows laptop, which can save hours of administrative overhead.

2. The “Remote Blind Spot” Problem
The problem: Traditional tools often rely on a VPN to see or patch remote devices, which leaves off-network laptops exposed to CVEs.
The benefit: Its cloud-native architecture can connect to any device with internet access. That means real-time monitoring and always-on patching without needing a VPN or complicated firewall rules.

3. The “Manual Labor” Problem (SLA & CVEs)
The problem: Manually tracking which machines are affected by specific CVEs—and then making sure they’re patched within a defined SLA window—is exhausting.
The benefit: Action1 automates the SLA process. You can set policies to “Auto-approve and install Critical/Security updates within 24 hours,” helping you meet compliance requirements (like SOC2 or ISO 27001) without constant manual follow-up.

4. The “Cost Entry” Problem
The problem: Most enterprise-grade RMM and patch management tools are expensive and come with long-term contracts, which can put them out of reach for smaller labs or growing teams.
The benefit: The Free Tier for 200 devices is a major disruptor. It lets you use the full feature set—including custom scripting and vulnerability scanning—at zero cost, making it a strong fit for testing, small businesses, or home labs.


## Action1 Discussions
  - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote
  - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
  - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

- [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-23+11%3A23%3A24+-0500&secure%5Bsession_id%5D=17c0b9fd-4d37-4f3c-b553-414455a4a1c5&secure%5Btoken%5D=07b850db72ae54878e90ece29adf9b4390628b09e10427c33fa2f8b0fc2b1d5e&format=llm_user)
## Action1 Integrations
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)
  - [Active Directory Domain Controller 2019](https://www.g2.com/products/active-directory-domain-controller-2019/reviews)
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews)
  - [Bluebeam](https://www.g2.com/products/bluebeam/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews)
  - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews)
  - [ThreatDown](https://www.g2.com/products/threatdown/reviews)
  - [Wazuh](https://www.g2.com/products/wazuh/reviews)
  - [Zabbix](https://www.g2.com/products/zabbix/reviews)

## Action1 Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Administration**
- Screen Sharing
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Maintenance**
- Remote Reboot

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Security Management**
- Compliance 

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Performance**
- Reporting

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Unattended Access

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Device Control

**Security**
- Remote Wipe
- Device Management

## Top Action1 Alternatives
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