Action1 Reviews & Product Details

Honestly, the fact that this is free for the first 100 machines is insane. What you get out of the box without any knowledge needed is insane. I have used many PSAs and RMMs and this is up to par with many paid products. I do not know the cost as I am under 100 but I would say that it is up to the task. The system is super simple to get up and running and implemented. I believe within 30 minutes I had my first 5 systems reporting in and I only stopped to play with the console more. The customer service is on point. I did have some questions after initial push and they were more than happy to get the answers. Review collected by and hosted on G2.com.

That they do not have a FedRAMP High offering. Programatic-wise, I do wish that it had some say console back-end access like CMD or Powershell. Need a Linux client for those with Linux in the house. Would be nice to have some way to add network devices for monitoring/SNMP information. I don't want to have to use another tool. Yes, this is also a pain point for modern RMMs across the board. Review collected by and hosted on G2.com.

Action1 is an effective RMM that's cloud based making it ideal for hybrid or completely remote teams. Action1’s automation features and user-friendly interface ensures my IT dept uses minimum resources and guarantees that endpoints are protected, operational and up to date. With Action1, I’m able to manage patches, software, and active devices all in real time with an intuitive interface. Review collected by and hosted on G2.com.

What I dont like about Action1 is the lack of offline capabilities as devices must be connected to the internet for full management capabilities, and a complexity for higher level features such as compliance reporting and automation. Review collected by and hosted on G2.com.

What I like best about Action1 is its simplicity and effectiveness in patch management and endpoint administration. It provides a single cloud-based console to manage software updates, operating system patches, vulnerability remediation, remote access, and automation without the complexity of traditional endpoint management tools. The deployment process is straightforward, reporting is easy to understand, and automation capabilities help reduce manual effort significantly. I also appreciate the ability to quickly create custom scripts and deploy them across endpoints, making routine administrative and security tasks much more efficient. Review collected by and hosted on G2.com.

There isn't much to dislike, but I'd like to see more advanced reporting, dashboard customization, and broader native integrations with security and IT operations tools. These enhancements would make the platform even more powerful for larger environments. Review collected by and hosted on G2.com.

Action1 has really simplified patch and asset management for us. Creating scripts and generating reports for our own asset management tool, and then feeding our unique asset numbers back in via scripts, has given us a very powerful workflow. As a result, we’ve reduced the man-hours needed to manage a large IT estate. 100% worth the price - it's free for up to 200 endpoints Review collected by and hosted on G2.com.

There's nothing to dislike about Action1 - been using for 2 months and not found anything yet. Review collected by and hosted on G2.com.

I like how easy Action1 is to use and how many features it has. It integrates well into our enrollment process with our MDM, and when MacBooks are enrolled, they automatically enroll in Action1. This feature allows us to manage app updates that our MDM struggles with. I also appreciate that Action1 lets us remote into Windows for troubleshooting. The setup was very easy, thanks to Action1's documentation. Review collected by and hosted on G2.com.

I would like a self-service type portal for users so they can handle installing apps and updates by themselves. I find remote support for macOS missing and would appreciate having that, and I also wish for the ability to remove macOS apps. Review collected by and hosted on G2.com.

It’s a one-stop shop for managing endpoints. The user interface is great, and I like having the ability to use remote desktop and perform remote reboots. It also supports customizable scripts, and the automation and reporting are outstanding. Onboarding is straightforward and easy, with just an agent installation needed. Review collected by and hosted on G2.com.

Feature releases take a long time, and there are limited options during patch management deployment. Review collected by and hosted on G2.com.

Makes patching easy and comprehensive. It is my first time using it professionally and it is great. Having all of the patches, CVE's, and status in real-time is really helpful. Navigating the platform is intuitive and it makes supporting our endpoints much more manageable. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about this platform at this time. Review collected by and hosted on G2.com.

I like being able to deploy scripts via PowerShell in admin, which gives me the ability to almost anything. I can use it to install software, change or update settings, and manage multiple functions. The initial setup was very easy, and Action1 was a cost-effective option compared to Intune, which was a lot more expensive and slightly harder to use. Review collected by and hosted on G2.com.

Real-time assessment of vulnerability patching is a bit of a hassle for me. I have close to 100 PCs and over 2000 CVE vulnerabilities, and I need an easy way to select all and start remediation without having to select each role one after the other. Review collected by and hosted on G2.com.

I’ve actually been using Action1 for several years now to manage my endpoints, and it’s one of the few tools in my stack that I haven't felt the need to replace. When I first started with it, I just needed a better way to handle patching, but it’s grown into my go-to for remote support and software deployment across all my sites.

What’s kept me around for years is the reliability of the agent. I've managed hundreds of endpoints through this platform and the automated patching for third-party apps is just solid—it saves me hours of manual work every week. Even as they’ve added more features, the interface has stayed clean and hasn't become "bloated" like some of the other legacy RMM tools I used to use. If you want something that actually scales and doesn't give you constant headaches with broken updates, Action1 is it. Review collected by and hosted on G2.com.

A mobile app would be great for IT pro who are on the move and more linux funtionality on the web based Review collected by and hosted on G2.com.

I like the simplicity of having a single place to view and manage vulnerabilities and updates. Ring updates are also very straightforward to configure, which makes ongoing maintenance much easier.

The free option for 200 endpoints is amazing. It lets you really give it a solid try, and it also means smaller businesses can use a great product at no cost. Review collected by and hosted on G2.com.

With Ring updates, it would be really helpful to have a visualization that shows devices and/or groups, which ring they’re assigned to, and where each automation is in the process. That said, I mostly bring this up just to find something to nitpick, because honestly I don’t have any real dislikes. Review collected by and hosted on G2.com.