Action1 Reviews & Product Details

Action1 makes patch management easy.

The biggest advantage for our organization is the ability to manage endpoints anywhere without deploying VPNs or maintaining additional infrastructure. The interface is clean, deployment was quick, and we were able to gain visibility into our entire endpoint estate almost immediately.

I particularly like:

Automated OS and third-party application patching

Vulnerability assessment integration

Cloud-based management

Detailed compliance reporting

Remote endpoint management

Fast deployment and onboarding

As a small IT team managing multiple sites, it saves a significant amount of time each month. Review collected by and hosted on G2.com.

There are occasional situations where advanced reporting customization could be more flexible. Some highly specialized endpoint management tasks may still require supplemental tools.

However, for patching and vulnerability management, the product performs extremely well. Review collected by and hosted on G2.com.

Action1 nos ha ayudado a optimizar la gestión de nuestros activos informáticos, desde portátiles hasta servidores. Además, ha mejorado de forma notable nuestra capacidad para corregir vulnerabilidades en los servidores y mantener actualizado el software de los usuarios.

Entre las funciones que más valor nos aportan, destaca el inventario de software, que nos permite auditar de manera continua el cumplimiento de nuestras políticas internas e identificar aplicaciones o programas no autorizados. Por otro lado, la herramienta integrada de escritorio remoto ha sido un gran acierto para el equipo de TI: nos ha permitido prescindir de soluciones de terceros y centralizar el control de accesos, elevando así nuestros estándares de seguridad. Review collected by and hosted on G2.com.

Ojalá hubiera mejores controles para evitar que los usuarios puedan desinstalar el agente. Review collected by and hosted on G2.com.

Action1 was super easy to get set up, and we had it rolling out to devices pretty fast. We've got it on 100+ servers and 60+ Windows PCs and it's made patching and remoting into machines way less of a pain. Has made reboot night a lot easier. I've tried using Nable for the past 4 years and it always has had issues with the timing of the scripts running sometimes it's 5 minutes others it's 45 minutes. With Action1 when you send a command to a machine the command is ran within a couple of minutes. The interface is easy to use, which is nice because a lot of IT software is way more complicated than it needs to be. Installing the agent is basically just running the PowerShell script and a minute or two later the device is in the dashboard and ready to go. One of the very few software's I've used where you get more than what you pay for. Review collected by and hosted on G2.com.

I really don't have any major complaints about Action1. I'd have to start nitpicking to find something I didn't like. Review collected by and hosted on G2.com.

200 free endpoints with patch management. I thought I'd have to pay heavily for any kind of patch management so had started to write my own scripts. Was so pleased to find Action1.

The reporting is far more in depth than I could have made myself.

Supporting Linux is a huge bonus too, we're using Linux more within the org.

Running custom scripts is also a huge bonus, I don't have to wait for endpoints to come on the VPN to pick up a GPO script.

The UI is very responsive and easy to navigate.

Changes on endpoints are reflected in the UI very quickly. Previous RMM software I've seen only updated every few hours at best. Review collected by and hosted on G2.com.

Scary to see how much software was unpatched in our org. While Action1 is undoubtedly saving time and money it has created more work because now we need to work out how to patch and update or remove all this software we didn't know about.

I wish I could define custom software for audits. Sometimes portable app or similar are used in various places because there is no installer. Having Action1 pick up on these somehow would be great. Review collected by and hosted on G2.com.

Ease of Use

One of Action1's strongest advantages is its ease of use. Deployment is straightforward, requiring only a lightweight agent on managed devices. Since the platform is fully cloud-hosted, there is no need to deploy or maintain management servers, databases, or VPN connectivity for remote devices.

Free Licensing

For organizations like ours, where the endpoint count is below 100, this offers significant value by eliminating recurring software licensing expenses.

The free license includes management for up to 100 endpoints with the same core features available to paid customers. There are no feature restrictions simply because the environment is small. This allows organizations to implement enterprise-grade endpoint management without licensing costs. Review collected by and hosted on G2.com.

I genuinely don't have significant dislikes about Action1. The software has met my expectations well Review collected by and hosted on G2.com.

I appreciate Action1 because it simplifies endpoint management by letting me monitor, update, and manage devices from one place. It's easy to use and navigate, sparing me from a steep learning curve. I find its reliable performance valuable as it saves time and boosts productivity by ensuring updates, monitoring, and remediation are smooth. The Action1 subreddit is a big plus for me, offering a platform where users can share experiences, ask questions, and discuss solutions. Review collected by and hosted on G2.com.

Some features can take time to fully understand at first. The interface could feel more modern in certain areas. There are occasional minor delays or glitches during updates or heavy use. Review collected by and hosted on G2.com.

It’s very easy to schedule and automate patches for devices. We deployed it via Intune to all users, which made installation an absolute breeze. The ability to run and deploy patches instantly is also a massive bonus.

Considering you can have up to 200 users for free, it adds a lot of value for us as a business and helps us stay prepared for our compliance audits.

The interface is very clean and easy to use. Review collected by and hosted on G2.com.

Nothing, its been an absolute joy to use and very intuitive Review collected by and hosted on G2.com.

I love the management interface of Action1, using a single pane of glass to view information about all my endpoints keeps me constantly informed. It's incredibly useful to roll out updates remotely across all endpoints, which was life-changing compared to manually maintaining them before. The free tier was a major factor in choosing Action1, as it allowed us to test the software long term and make an informed decision about full organization rollout. Another great thing is that the initial setup was super easy. Review collected by and hosted on G2.com.

Sometimes I find it a little bit confusing to configure SLA compliance because there are particular updates I want to skip. For instance, when Microslop released a Windows update that broke RDP, I didn't roll it out to my production servers, but now it's showing as non-compliant. I would like the option to delay updates with a reminder to check back after 7-14 days instead of declining them outright. Review collected by and hosted on G2.com.

The Action1 interface is very user-friendly, much better than any competitor I have seen. I like the way scripts are so easily created and applied to endpoints. Adding new endpoints into the system is a breeze, and once you have your setup, the rules automatically get applied as the endpoints come in.

You also can't beat the price, for small organizations like mine it's free. Review collected by and hosted on G2.com.

Two things that could be improved in Action1 are the performance for endpoint groups, and Linux support.

Speed is mediocre when you have a lot of endpoint groups. Switching between groups can feel a bit sluggish.

I'm glad that there is Linux support at all, and the patch management and vulnerability management work well enough. But otherwise Linux is a bit of a second-class citizen compared with Windows and MacOS. For example there is no remote connectivity at all. Review collected by and hosted on G2.com.

When comparing to Microsoft System Center configuration manager (SCCM), Action 1 has a modern UI and is a much more practical tool to handle patching because it is cross platform. It enables patching Windows, Linux and MacOS OS plus 3rd party applications on all these platforms automatically with the ability to prioritize based on CVEs/criticality of vulnerability. We were able to reproduce the functionality with patching rings and maintenance windows from SCCM easily. Built in reporting gives a much clearer picture of status at any time. and allows for regular scheduled reports. Getting a critical patch out is quicker and easier. Custom packages can be created easily. We have been able to use the API to integrate with both Grafana dashboards and an Azure based Dashboard. We scrape into the free tier of access due to having under 200 on premise servers so the ROI is excellent. We have not needed support so have not yet purchased it as this is optional under 200 devices managed. Review collected by and hosted on G2.com.

There are other products with better 3rd party application patch coverage but not with the same ROI or ease of use. We'd like to see more 3rd party apps supported out of the box. In practical terms we have excellent coverage with what is there however. This would be the main blocker for extending to patching our desktop fleet with this tool. Review collected by and hosted on G2.com.