--- title: Action1 Reviews meta_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1114 reviews by the users' company size, role or industry to find out how Action1 works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 1114 scale: '5' date_modified: '2026-07-22' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # Action1 Reviews **Vendor:** Action1 **Category:** [Patch Management Software](https://www.g2.com/categories/patch-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,114 ## About Action1 Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. ## Action1 Pros & Cons **What users like:** - Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency. (375 reviews) - Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs. (330 reviews) - Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly. (225 reviews) - Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient. (212 reviews) - Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently. (205 reviews) - Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews) - Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews) - Reliability (151 reviews) - Software Updates (144 reviews) - Simple (143 reviews) **What users dislike:** - Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform. (171 reviews) - Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements. (111 reviews) - Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction. (84 reviews) - Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness. (72 reviews) - Users note that **report creation and logging readability** need improvement for a better overall experience with Action1. (71 reviews) - Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews) - Limited Features (53 reviews) - Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews) - Patching Issues (43 reviews) - Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews) ## Action1 Reviews ### 1. Effortless Setup, Enhanced Deployment Features **Rating:** 4.5/5.0 stars **Reviewed by:** Tom W. | It and Accounting Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I use Action1 to update our Windows and Mac workstations and Windows servers. It makes it much easier to be aware of vulnerabilities and patch them quicker, and I also appreciate how much easier it is to reconfigure workstations in groups. The auto deployment combined with the update ring has been really lovely. Having an easy way to add new devices saves a lot of hassle, and being able to test the updates before they go out to the whole organization has saved headaches. It was very easy to deploy the agents, which enhances its usability. **What do you dislike about Action1?** The only issue I have, it sometimes reasons for failed deployments can be hard to understand. An update can fail and the error message is very simple, which isn't necessarily the most helpful. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to update our Windows and Mac workstations and servers. It simplifies detecting vulnerabilities and patching them quickly. It also makes it easier to reconfigure workstations in groups and saves hassle by allowing easy device addition and update testing. ### 2. Straightforward Deployment, Clean Portal, and Great GitHub Scripts + API Access **Rating:** 5.0/5.0 stars **Reviewed by:** andre l. | IT consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Action1?** It does what it says on the tin. The software is very straightforward to install on endpoints, and it can also be easily deployed via Intune, so it’s a real no-brainer. Once it’s in place, there are plenty of actions you can take through the portal, which I find easy and straightforward to use. Overall, it feels clean and simple. The biggest bonus, if I may say so, is the GitHub repository, with plenty of script samples in PS and other options you can use. And don’t forget the API access if you need to tailor small apps for the IT department. Lastly, you can really use the product to its full potential before committing yourself or your business to it, which is pretty rare these days. **What do you dislike about Action1?** TBH, I do not know. Right know there is nothing I dislike about. **What problems is Action1 solving and how is that benefiting you?** reboot pending, updates, security. Basically making IT life easier since it is easy to check the status of the Business estate in one simple portal. **Official Response from Kimberly Gonzales:** > Hi Andre, It's great to hear that Action1 is making IT management easier for you and your business. Thank you for your positive feedback! ### 3. Fast, Reliable Software Distribution with Action1 **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Company Owner, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I love the speed of the action at Action1. When I click 'deploy', the client starts the installation within seconds, without waiting times or unclear ETAs, it just starts immediately. I also appreciate the free option for 200 devices, which provides an ideal way to get acquainted with the product. It really offers the chance to get to know Action1. It makes my work much easier. The initial installation was super easy; you deploy an MSI and it automatically comes into our tenant at Action1, after which you can do everything with the client. We switched from Intune because the speed there was unpredictable, and Action1 is strong in this regard. **What do you dislike about Action1?** If the Entra integration can work natively, that would be nice. We currently have a workaround because it was a big wish for us to install software based on employee rights. Yes, there is still some poor sorting in the reports, which causes incorrect sorting, resulting in the order 1, 20, 3, 31. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to gain control over vulnerabilities and have access to an easy platform to resolve them. I greatly appreciate the quick action without waiting times and the ability to start installations within seconds. ### 4. Streamlined Device Management with Action1's Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I use Action1 as an RMM for our Windows devices, about 600 of them, and I really love the ease of deployment to our devices and the initial setup. Action1 replaced two very manual and outdated products we used before. It's great because it greatly simplified management of Windows updates and deploying apps and scripts with their automation. Setting up Action1 to take control of our Windows and third-party updates was a very simple process, and I finished it in less than an afternoon. Deploying the agent is simple and quick, and Action1 offers multiple options for deployment. I particularly enjoy the automated updates and the remote access functionality, which we use the most. Action1 provides the deep info and reporting that I really wanted to monitor deployment and device health. I also used Intune to push it out, but you could also use a group policy for Windows. I am really excited about some of the things on their roadmap like the self-service store. I demoed five different RMMs and Action1 was the only one that was easily approachable and had all the features I wanted, and then some. **What do you dislike about Action1?** There are a few customizable options that I would like to have. By default, when pushing out apps/updates, there is a checkbox to turn off manual Windows updates. This is a feature I would like to leave on for my users, so it would be nice if I could turn off the option that is there entirely. My technicians don't always notice the checkbox and so may accidentally block manual updates for a user, which can cause confusion. **What problems is Action1 solving and how is that benefiting you?** Action1 simplified management of Windows updates and app deployment with automation, offering deep reporting for device health. It replaced outdated systems, improved remote access, and eased deployment, making it easy to manage around 600 devices. ### 5. Efficient Patch Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ad A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I like Action1's easy-to-use interface and quick onboarding process. We onboarded in a couple of days for macOS and Windows machines and added Linux when it was available. The detailed information it provides is valuable, and the easy search function makes data easily fetchable. I also appreciate the ability to track vulnerabilities daily and create automatic patch deployments that run weekly. The integration with our other systems, like EDR and directory services, using the API to fetch and organize data is quite helpful. **What do you dislike about Action1?** We had to find an alternative to fetch macOS encryption status, which we get from our EDR. It would be good to have status on browser extensions, though I'm not sure if it's missing as I haven't checked it yet. The reporting could be easier to use. Also, some tables aren't exportable, like the main endpoints table, which is a bit of a hassle. It was also a bit challenging to have a risk score per endpoint to quickly determine which endpoints are vulnerable and need immediate patching. Connecting to HR and directory systems to easily correlate endpoints with their owners would be a good addition. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to manage endpoint posture, track vulnerabilities, and automate patch deployments, all with easy onboarding and detailed information. It quickly helps us control updates and deploy tools, providing visibility into our endpoints without needing MDM. ### 6. Essential Tool for Patch Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Action1?** I use Action1 for patch management, and it solves many problems like system updates, Chrome updates, and other updates. I like the dashboard because it shows everything in one place, and the ability to organize is important to me. The remote management feature is also great as it helps manage updates for remote employees. I switched from CrowdStrike to Action1 because it's free and good. The initial setup was good and easy. **What do you dislike about Action1?** No **What problems is Action1 solving and how is that benefiting you?** I find Action1 solves system and app updates. I appreciate the dashboard that centralizes information and the remote management feature aiding updates for remote employees. ### 7. Effortless Remote Management, Phenomenal Value **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | Technology Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Action1?** I like that Action1 is a great remote tool for keeping track of about 150 computers and helps keep our computers secure by notifying us of needed updates. It's great that the first 200 computers are free. I find the automations nice and helpful for keeping computers up to date as needed. The initial setup was very easy, which was a big plus. **What do you dislike about Action1?** I do wish that Action1 had a dashboard to show which computers haven't been restarted in a while. I know you can do it one at a time in telling but not all together. It would just be nice to see a dashboard to see if a computer hasn't been restarted in a long time because we all know that recent restart makes the computer run better. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to track about 150 computers, keeping them updated and remote into them as needed. It helps keep our computers secure by notifying us of needed updates. The automations make it easier to keep computers up to date. ### 8. Easy to Use, Clean UI/UX, and Solid Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin C. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Action1?** What I like most is how easy it is to use and how quick the learning curve feels. The UI/UX is clean and pleasant, and overall performance has been solid. **What do you dislike about Action1?** There should be more integrations with other solutions and an easier, more straightforward way to integrate them. **What problems is Action1 solving and how is that benefiting you?** Action1 helps solve patch management, software installation, and onboarding for new computers and users. It also makes mass deployment of applications much easier. ### 9. Incredible Value, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I really appreciate that Action1 offers the first 200 devices for free for a small business like mine. That's an incredible value and made the decision much easier because security threats don't care about company size, and Action1 clearly understands and supports that reality. Also, the initial setup was the easiest of any tool I've ever used in my twenty-year IT career. **What do you dislike about Action1?** The screen sharing piece can be a little laggy sometimes, but that's not the primary use case we have for the tool. **What problems is Action1 solving and how is that benefiting you?** I handle third-party and Windows patching through Action1 and use its screen-sharing feature, which helps manage security efficiently. ### 10. Amazing Full-Featured Product with 200 Endpoints and an Easy-to-Manage Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Colin C. | Local admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Action1?** The fact that they give 200 endpoints with a full featured product, amazing, the interface is easy to manage, granted i have only touched on most of it but looking forward to learning more. **What do you dislike about Action1?** I wish it supported more types of endpoints. It already has a decent list, but I’d feel more confident if I could be sure it’s properly updating my LXC containers, etc. ARM-based updates would also be handy. And, of course, it doesn’t support auto-reboot for Linux systems just yet. **What problems is Action1 solving and how is that benefiting you?** It saves me time and reduces guesswork. The environment is clean, and it’s almost a one-stop shop for listing vulnerabilities and helping keep systems clean and up to date. ### 11. Patching and App Installs That Just Work—Nothing Beats Action1 **Rating:** 5.0/5.0 stars **Reviewed by:** Kenny B. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Action1?** Patching and application installation just works. We've used other patching platforms in the past and NOTHING beats Action1. We HIGHLY recommend. Installation is easy using the provided curl commands. Customer Support responds super quick and is quite helpful. The weekly webinars are a must. We perform patching at least once a week and push out software frequently. It integrates easily into new environments. **What do you dislike about Action1?** Some issues we've seen are feature updates aren't installed through a patching cycle, but requires different configuration. **What problems is Action1 solving and how is that benefiting you?** We had issues with patching solutions not patching properly. Action1 patches on time and every time. Some customers aren't happy to reboot their computers during business hours, but we're getting computers updated now. ### 12. A great product for free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2025 **What do you like best about Action1?** This product has allowed us to terminate other services that were having year-over-year price increases. This does 90% of what we need it to do and more. It's very easy to use, the customer support via Discord and email has been acceptable, and the number of features for a free product is impressive. We've submitted improvement suggestions and voted on existing ones, and they've already been implemented. It was very easy to impliment and we use it nearly daily. **What do you dislike about Action1?** I would like to see the Remote Support function either integrated with something like RustDesk or AnyDesk or rebuilt with more functions. It works as it is, but it is very crude. **What problems is Action1 solving and how is that benefiting you?** We were using a combination of products to manage our endpoints. With WSUS for Windows updates, and Lansweeper for package deployments and updates. This has eliminated both and does a way better job at package deployment than lansweeper. ### 13. All-in-One Solution for Efficient Computer Estate Management **Rating:** 5.0/5.0 stars **Reviewed by:** Paul L. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Action1?** Everything you need from an agent is conveniently gathered in one place, making it much easier to manage, support, and stay in control of your estate. This setup also helps you keep on top of tasks that would otherwise take up a lot of time. **What do you dislike about Action1?** Report subscriptions only permit a single recipient, which means that if you want to send the same report to multiple people, you have to create separate subscriptions and schedules for each recipient. **What problems is Action1 solving and how is that benefiting you?** action1 addresses several ISO27001 and CE+ requirements by automating Windows updates, as well as deploying software and software updates. It also provides me with an overview of my systems and potentially enables proactive maintenance. **Official Response from Kimberly Gonzales:** > Hi Paul, Thank you for sharing your experience with Action! We appreciate your feedback on the report subscriptions and will take it into consideration for future improvements. ### 14. Effortless Windows Patching with Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Pete S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I use Action1 for Windows patching, updates, and identifying vulnerabilities, and it saves us a lot of time compared to WSUS. I really appreciate the centralized Windows patch management that lets me deploy Windows security, cumulative, and driver updates all from one place, with the ability to schedule installs during off-hours. I also like the automation for software deployment, which pushes software installs to many endpoints at once and retries installs automatically for systems that are offline. This provides a consistent way to deploy tools across staff PCs and servers. Additionally, I value the endpoint visibility and update status tracking, which shows which endpoints are checking in and helps identify machines that are missing updates or haven't reported in, supporting vulnerability awareness across the environment. Setting it up was very easy, taking only about 4 hours to deploy the client to all staff workstations via Windows Group Policy. **What do you dislike about Action1?** I think there could be more support for automated software deployment. Specifically, the number of software pre-packaged deployments that are available is lacking...not bad...but just a bit. For example, we use Exacqvision Client software and Action1 does not have a pre-packaged 'out-of-the-box' solution for this, so we have to either script it manually or install it on each computer. **What problems is Action1 solving and how is that benefiting you?** I find Action1 saves us a lot of time compared to WSUS, centralizes Windows patch management, automates software deployment, and offers endpoint visibility with update status tracking, all within an easy setup. Thet product has also helped us with customer support, in that when a staff member appears to be having a security issue we can easily identify the vulnerabilities with the staff members system using Action1. Also we use the product every day and it was very easy to integrate into our daily routine. ### 15. Effortless Cloud-Based Solution with Extensive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Mark N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Action1?** I love that Action1 is so easy to use and is a cloud-based solution, which makes it much more comprehensive compared to WSUS. I appreciate that it helps keep everything current and updated and provides good insights into my desktop inventory. It's great that Action1 allows me to identify needs within the organization, like who needs more memory or whose anti-virus is outdated, and I can deploy software packages to a fleet of computers. The initial setup was very easy, as it just required me to update my antivirus rules and DNS whitelist. I also like that it scales well, even with a company of about 50 people. **What do you dislike about Action1?** Can't think of anything.... I am more pleased than I anticipated. I should have ditched WSUS years ago **What problems is Action1 solving and how is that benefiting you?** I use Action1 to keep everything current and updated, gain insights into desktop inventory, and deploy software packages. It's a cloud-based solution that's easy to use, with more features and tools than WSUS. ### 16. Efficient Management, Remote Access Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Action1?** I like Action1 because it helps us manage the clients' machine park, which is essential for our IT support company. Organized management is something I really appreciate, along with automations, as they make it easier to perform the routine services we provide. Additionally, these automations run in the background on the clients' computers, which is very useful. **What do you dislike about Action1?** I don't like that remote access in Action1 doesn't transmit keyboard commands like copy and paste or Control + R. I also miss a file transfer box during the remote session. Due to these small issues, we often need to use third-party remote access software to make the connection, such as AnyDesk or RustDesk. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to remotely manage clients' machine parks, control hardware inventory, and automate scripts, which organizes our management well. ### 17. Action1 does EXACTLY what it says and more. Beyond my expectations. **Rating:** 5.0/5.0 stars **Reviewed by:** Bob B. | Manager, Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Action1?** The "Free" aspect. It REALLY does provide EVERYTHING even for users with only around 50 endpoints. It's VERY easy to use. It also replaces the remote desktop application I used! **What do you dislike about Action1?** Maybe a wider variety of baked in sofltware repository apps. **What problems is Action1 solving and how is that benefiting you?** Better than WSUS and/or Intune. Easy automation. At-a-glance fleet health. One stop patching for Windows AND Linux. Software & script deployment. Remote Assistance app. ### 18. Effortless Third-Party Patching with a Clean, “Just Works” Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco E. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Action1?** The biggest thing for us at Enriquez MSP is just how simple the whole platform is to navigate. I’ve used plenty of tools that feel like they were built in the 90s, but this one is actually snappy and doesn't require a manual to find what you need. Getting it set up was a breeze, too, we had the agent out on our first batch of endpoints in minutes without any "hoops" to jump through. I’m logged into the dashboard pretty much every single day just to keep an eye on things. It’s packed with a lot more than just basic patching; having the built-in vulnerability stats and the remote access tools all in one place saves us from jumping between three different apps. It also slots right into our existing stack without causing any weird conflicts or headaches. Honestly, even their team has been great. Any time we’ve had a quick question, they’ve been super responsive, which is a relief because normally you're waiting days for a "help desk" to get back to you. It just makes my life a lot easier when the tool does what it says it's going to do. **What do you dislike about Action1?** If I had to nitpick, the remote desktop tool is a little basic. It works fine for a quick fix, but it's missing some of the "quality of life" features you see in dedicated tools, like a more intuitive way to drag and drop files or a better multi-monitor view. Also, the reporting is decent for internal use, but I wish I could customize the layout a bit more when I'm trying to send a polished "security health" PDF over to a client. Right now, it's a bit more "data-heavy" than "client-friendly." Nothing that stops us from using it, but those are the two areas where I think they could polish things up a bit. **What problems is Action1 solving and how is that benefiting you?** The biggest headache it solved for us was the constant "manual" feel of keeping our clients secure. Before, we were basically playing whack-a-mole with third-party updates, one client would be on an old version of Zoom, another would have an unpatched browser, and it was a mess to track. Action1 basically took that off our plate. It’s saved us a ton of time on the help desk because we aren't manually pushing basic updates anymore; the platform just handles it. It also gives us a way better "security story" to tell our clients. Instead of just saying "we keep you updated," we can actually see the real-time vulnerability data and fix things before they turn into a ticket. For a smaller team like ours, it honestly feels like having an extra technician on staff who just handles the tedious patching 24/7. It lets us focus on the bigger consulting projects and growing the business instead of getting bogged down in the "small stuff" that usually eats up our mornings. **Official Response from Kimberly Gonzales:** > Hi Francisco, We're thrilled to hear that you find Action1's platform simple and efficient to navigate. We strive to provide a user-friendly experience and are glad to hear that it has been a breeze to set up and integrate into your existing stack. We appreciate your feedback on the remote desktop tool and reporting, and we'll take it into consideration for future improvements. ### 19. Effortless Deployment and Versatile Management **Rating:** 5.0/5.0 stars **Reviewed by:** Therese J. | Network Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I love the super simple setup and deployment of Action1. Managing updates for products beyond just Microsoft is a big plus for me. The visibility and remote desktop capabilities are fantastic. It's really easy for me to deploy to endpoints, which saves a lot of time compared to other solutions. The remote desktop feature is convenient because it skips having to use another product, making quick help desk situations more efficient and easier for end-users. **What do you dislike about Action1?** I wish that there was more visibility into whether endpoints were online or offline on more of the different screens. It's easy to see which ones are connected or disconnected on the main screen endpoint screen, but it would be nice when trying to deploy updates or seeing what's missing, if it would show whether or not they were on or offline. **What problems is Action1 solving and how is that benefiting you?** I find Action1 easier to use than WSUS, and it simplifies setup and deployment, saving time. It allows me to manage updates for various products and offers fantastic visibility and remote desktop capabilities, making help desk tasks quicker and easier for end users. ### 20. Efficient Patching with Great Remote Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy O. | Manager Information Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I like that Action1 is free for the first 200 endpoints, which is fantastic for my needs since we only have about 25 endpoints. I also appreciate its remote access feature that allows me to log in from anywhere and perform tasks even for purposes other than patching. Its ability to run almost any task on the clients from the web console is a great functionality. Although the initial setup took some time to understand, the AI assistance made it easily manageable in a day. **What do you dislike about Action1?** Even though it has a ton of customizable options, not everything is customizable. A few extra options to customize would be nice. I would like to be able to customize the interface a little more, like being able to edit screens by removing unnecessary column headers, etc. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to deploy patches efficiently and keep software updates stable. Its free access, remote capabilities, and task execution from the web console are fantastic, especially for our 25 endpoints. ### 21. Effortless Endpoint Management and Patching **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I use Action1 for endpoint management, patching, pushing updates and software, and remote assistance. It's a wonderful all-around tool. I appreciate being able to push updates and software without navigating something more complicated and setting automations to run without manual intervention. I love its ease of use; coming from the world of SCCM and Intune, Action1 has an intuitive UI, making setup and management super simple. Setting up a GPO to push the software package was a breeze; all the endpoints popped up, and I grouped them as I liked. The user-friendly nature makes setting up automations, software packages, and scripts really easy. **What do you dislike about Action1?** It would be nice to be able to run more than one script at a time, like you can do with software, and updates. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for endpoint management, patching, pushing updates and software, and remote assistance. It lets me push updates without navigating complex systems and automate tasks instead of doing them manually. ### 22. Simple to Use and Implement, with Fast, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Maxime E. | Technicien spécialiste en informatique, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Action1?** It’s very easy to use and straightforward to implement. Their support is really great and responds quickly. I use Action1 every day for my job as an MSP. **What do you dislike about Action1?** Some features are missing, such as deployment across all orgs, but I hope they will add it in a future release. **What problems is Action1 solving and how is that benefiting you?** Upgrade apps across PC. Install and Uninstalling software ### 23. Effortless Patching with Exceptional Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Haider A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Action1?** I really appreciate Action1 for its ease of use and the smoothness with which it handles patching. The tool provides great visibility of the endpoint status, allowing me to easily check for pending updates as well as manage the software repository efficiently. The initial setup was remarkably easy; I just needed to deploy the agent via the Intune portal, and the agent autonomously started checking device details. This seamless integration with Intune MDM enhances the way I manage devices and updates. I highly recommend Action1, as it has proven to be an invaluable asset in ensuring operational efficiency and device management. **What do you dislike about Action1?** I think it would be great if an endpoint security feature was integrated into Action1, like an antivirus software. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for efficient Windows patching, software deployment, and updates. Its ease of use and visibility into endpoint status, like pending updates, simplify management. ### 24. Feature-Rich Solution at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Action1?** Action1 provides a lot of features for a reasonable price. The features that we use most are patch management, software deployment, and remote control. The patch management feature works far better than our previous WSUS deployment for managing operating system updates, and we use it every month. Action1 was easy to set up in our environment and is definitely compatible with most standard products. **What do you dislike about Action1?** We do not have any unresolved issues with Action1, and we can't think of any parts that we dislike. The customer support has been very helpful. If we had to reach for a negative, it would probably be that it's not as widespread as some of the other solutions out there. Their user base seems to be rapidly expanding, so they are heading that way. **What problems is Action1 solving and how is that benefiting you?** We use Action1 for Patch Management, End User Support, Endpoint Management, Endpoint Inventory, and Software Deployment. All of these features work well and keep our environment operating smoothly. ### 25. Seamless Patching and Reliable IT Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hamzah S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I think Action1 has great customer service and is very easy to use. It's a powerful and secure tool that I find reliable. As a solo IT admin managing about 200 devices, I can always rely on it without any issues. It's been brilliant even for significant tasks like upgrading from Windows 10 to 11. Deploying patches, scripts, and uninstalling software is quick and easy, giving us a great overview of our devices. The initial setup was extremely easy, with the lightweight agent working immediately. **What do you dislike about Action1?** For what I use it for, it's pretty good, but maybe they'll add some more features where it'll also just make it a no brainer to use for those as well. **What problems is Action1 solving and how is that benefiting you?** Action1 makes deploying patches really easy, gives a good overview of all devices, and acts as a reliable backup for our desktop. It simplifies deploying scripts quickly and makes uninstalling software very easy. ### 26. Effortlessly Manages Endpoints, Simple Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Action1?** I really appreciate Action1's simple and easy deployment process. The GUI is ultra-easy, meaning there's pretty much no learning curve for me. Setting up update rings is also a breeze; it took me only about 20 minutes. The initial setup was amazingly quick, just 10-15 minutes with the group policy to deploy to all workstations, thanks to the MSI package for Windows. I love how Action1 works as a standalone solution, so we don't have to use other tools unless needed. **What do you dislike about Action1?** Remote support/access, it's often laggy compared to other third-party dedicated solutions. 100% needs a way to tell the user the workstation is currently being controlled by an administrator, instead of nothing which is currently the case. And again, if it was smoother, it would be 95% there. **What problems is Action1 solving and how is that benefiting you?** Action1 centralizes endpoint management, making it simple to keep workstations in check and patched, reducing manual work and saving time. ### 27. Easy Setup, Intune Integration, and Outstanding Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Damjan S. | SysOps/DevOps Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Action1?** Very easy and simple to setup with a massive list of supported applications and Intune integration. The UI/UX is easy to navigate and the performance is outstanding. Onboarding devices is simple to do and the dashboards provide an excellent overview. **What do you dislike about Action1?** Additional settings for patch management timing would be great however I think most of the issues are Windows related. **What problems is Action1 solving and how is that benefiting you?** Patch management, security overviews and analysis, remote support and Intune integration. ### 28. Action1 Shines with Automated Patch Management and Reliable Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** The patch management is where Action1 really shines. Keeping endpoints current used to be a time-consuming process; now it's largely automated and reliable. Deploying new applications across our environment is equally smooth — we can roll out software quickly and with confidence. Remote access is fast and stable, which makes supporting users and resolving issues much easier. **What do you dislike about Action1?** Nothing significant to report. The platform has met our expectations consistently. **What problems is Action1 solving and how is that benefiting you?** Action1 has streamlined our core endpoint management tasks considerably. Patching and application rollouts that once demanded significant manual effort are now handled efficiently, freeing up our team to focus on higher-priority work. The overall experience has been very positive. ### 29. Always-Free 200-Endpoint Tier with Strong Inventory, Patching, and Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Absar Z. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Action1?** Always Free 200-Endpoint Tier, Collect data for Inventory, Deployment of software and patches, Remote support to the user **What do you dislike about Action1?** It would be helpful to add an inventory management system to the platform so the IT team can collect and manage data centrally. **What problems is Action1 solving and how is that benefiting you?** Action1 is a cloud-based platform that helps us whenever a remote system faces technical issues. It also helps with new software deployments and with addressing vulnerabilities when they are received. **Official Response from Kimberly Gonzales:** > Hi Absar, We're glad to hear that you've found value in Action1. We're constantly working to improve our platform, and your feedback about adding and inventory management system is valuable to us. ### 30. Straightforward Setup and a Generous Free Tier for Patching Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Action1?** What I like most about Action1 is how straightforward it is to configure and set up everything we need. They also offer a very generous free tier, which lets us patch all of our devices without even coming close to the free-tier limit. **What do you dislike about Action1?** I’d find this a lot more helpful if the Discord were more active, with more information shared and potentially some support as well. **What problems is Action1 solving and how is that benefiting you?** We use Action1 to manage Windows patches and application updates across our entire organisation. It gives us a clearer overview of what’s installed on our systems and what still needs to be patched, which makes it easier to stay on top of updates. **Official Response from Kimberly Gonzales:** > Thank you for your review! We understand the importance of an active community and will work on enhancing the support and information sharing on our Discord platform. ### 31. Streamlines Windows and Vulnerability Updates with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Michael B. | Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Action1?** I like Action1 for its easy-to-use screens and intuitive, simple designs that make deploying patches easy. The initial setup process was very easy and took less than 10 minutes. I find the transition from our old manual process to Action1 much better. **What do you dislike about Action1?** I find that the records in the automation screen aren't easy to order, making it difficult for me to find the most recent entries. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patching Windows updates and vulnerability updates, providing a common platform to distribute Windows updates and apply patches to Windows and Apple devices. **Official Response from Kimberly Gonzales:** > Hi Michael, We're thrilled to hear that you're enjoying the benefits of Action1, especially the automated patch management and compliance features. We appreciate your feedback about the areas that could be improved, and we're constantly working to enhance our product. ### 32. Seamless Patching with Effortless Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Action1?** I love that Action1 provides an almost hands-off experience with its automation capabilities. We can set automations to run after hours, which patches the bulk of our endpoints efficiently. This is particularly helpful for our small team, allowing us to roll out patches quickly and seamlessly, freeing up our analyst to focus on other critical issues. Additionally, the initial setup of Action1 was really easy, which was a big plus. **What do you dislike about Action1?** I would like a self portal where users can go to download approved applications. This would help IT Operations by not having to get on endpoints to install one-off needs. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to streamline and automate the patch management process, making it almost hands-off and allowing our small team to handle critical issues by running patches after hours. ### 33. Excellent software for the any msp getting started with 200 endpoints covered by the free version. **Rating:** 5.0/5.0 stars **Reviewed by:** martin m. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2024 **What do you like best about Action1?** Once you set up Automations it is almost hands free. I set it to 3 days for all Microsoft critical updates as it gives me a chance to delay updates if MS mess it up. **What do you dislike about Action1?** It has a weird summary report showing how out of of date machines are, sometimes these days/dates are incorrect which requires manual interventions. **What problems is Action1 solving and how is that benefiting you?** Purely used as a Patch Manager as I use Screen Connect for Remote Support. I sometimes use Action1 as as a Remote Manager, it doesthe job as a backup RM, normally I use RustDesk with Tailscale. ### 34. Easy, Free Updates for Up to 200 Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Piotr S. | IT Service Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Action1?** Updates - headache over. Very easy to navigate and apply. Best of all up to 200 devices completely for free! **What do you dislike about Action1?** Lack of Wake on LAN/WAN; remote connection - set up with VNC is not really a feature you can ultimately trust, cause of the lag involved but it is doing the job for minor admin tasks **What problems is Action1 solving and how is that benefiting you?** I am up to date with vulnerabilities check; installing dotware is sometimes a challenge but it is helpful ### 35. A fantastic solution **Rating:** 5.0/5.0 stars **Reviewed by:** Imran A. | ICT Network Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Action1?** Action1 patch management software is a fantastic solution for keeping systems up to date and secure. The intuitive interface makes it easy to manage patches across multiple endpoints, and the automation features save a ton of time. It’s reliable, user-friendly, and a go to place keeping our systems updated. We use it a reqular basis to keep endpoints up to date. Highly recommend for efficient patch management! **What do you dislike about Action1?** Unfortunately, for an eduction sector, the pricing model is very expensive. **What problems is Action1 solving and how is that benefiting you?** The ability to automate the detection and remediation of vulnerabilities in operating systems and third-party applications, ### 36. Easy Signup and Deployment with Flexible Agent Install Options **Rating:** 4.5/5.0 stars **Reviewed by:** Scott M. | Owner Operator, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Action1?** It’s easy to sign up, straightforward to add organizations on the admin side, and simple to deploy agents using several different methods. **What do you dislike about Action1?** I haven’t found any major downsides yet, but I’d like to see a broader set of built-in scripts to perform additional actions. **What problems is Action1 solving and how is that benefiting you?** I’m currently using it to deploy Windows updates and to identify vulnerabilities for clients who need this for their cyber insurance policies. I’m also starting to explore using it to install a base set of applications for new PC setups. ### 37. Action1 Makes Patching and Remote Desktop Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Nikko Jade R. | IT Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Action1?** I’d like to mention that the most helpful features of Action1 are deploying patches and updates. The remote desktop feature is also very powerful for me. **What do you dislike about Action1?** So far, after using this for almost a month, I haven’t encountered any downsides yet. **What problems is Action1 solving and how is that benefiting you?** The main issue is that updates are missing for each endpoint. **Official Response from Kimberly Gonzales:** > Hi Chris, Thank you for sharing your positive experience with Action! We're thrilled to hear that you found the onboarding process straightforward and the performance fast. We appreciate your feedback as we are constantly looking to improve our system. Thanks again for choosing Action1! ### 38. Action1 Makes Asset Visibility and Patching Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan . | IT Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Action1?** Action1 makes it extremely easy to view assets, users, and software across your organization. Patching is a breeze, and the integration with AD and Intune keeps everything up-to-date automatically. The setup and onboarding is extremely smooth, I was ready to go in under an hour! **What do you dislike about Action1?** I haven't encountered any issues! One nice addition would be to add cleanup rules for deprecated devices. **What problems is Action1 solving and how is that benefiting you?** I can quickly see all of our current users and devices, and see the software they're using, even software not deployed by the organization. The free 200 users means that it's also an affordable option for small organizations. ### 39. Easy to use and free for 200 devices **Rating:** 4.5/5.0 stars **Reviewed by:** Neil M. | Senior IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Action1?** You can easily see all the security updates needed for each device. Free for 200 devices. Implementation is easy and straightforward. **What do you dislike about Action1?** There’s no silent installation option for Mac devices, and there’s also no file transfer available when working remotely. **What problems is Action1 solving and how is that benefiting you?** The software is easy to update, and it receives security patches. ### 40. Easy, Customizable Automations for Daily Vulnerability Checks and Patch Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier B. | It Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Action1?** It’s easy to create automations and apply patches exactly the way you want. You can customize filters to be as precise or as broad as you need. Setup is straightforward, so you can be up and running in very little time. I use the tool daily to check vulnerabilities and monitor update status. **What do you dislike about Action1?** The client can sometimes struggle with managing per-user uninstall and update for third party software on endpoints. **What problems is Action1 solving and how is that benefiting you?** We needed a reliable patch management solution that an SMB could implement and afford. This tool gave us better insight into the software installed on our company devices, which made it easier to understand what we had in place and manage updates more confidently. It also helped us reduce our vulnerabilities to a 10th of what it was in a year ### 41. Simple and easy Endpoint Patching with awesome Free Tier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Action1?** I like the simplicity of the platform, the ease of use for patching endpoints and creating automations. The free 200 endpoints is a big plus for our organization. **What do you dislike about Action1?** I think it has some day-to-day improvements to make, like being able to transfer files through remote desktop and being able to customize the columns in the endpoints view, but overall very little to complain. **What problems is Action1 solving and how is that benefiting you?** It's solves our endpoint patching for windows and linux systems. It also helps us with remote access when users are outside the company network. ### 42. Intuitive, Easy, and Efficient Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Paolo S. **Reviewed Date:** June 12, 2026 **What do you like best about Action1?** I really like the automation of processes with Action1, it facilitates and improves the update process for us. It is simple to install the agents on the servers, and the platform is very intuitive and easy to use. The initial setup was very simple and, as an additional plus, the support has clarified all the questions we have had. **What do you dislike about Action1?** Develop a bit more on Linux servers, although we have not conducted many tests on these servers, we believe that a bit more is needed. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to automate updates on servers, which facilitates and improves this process. It resolves operating system updates, vulnerability control, and servers. ### 43. Helpful Endpoint Visibility That Simplifies Network Discovery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Action1?** Seeing all the endpoints populate in the list was really helpful. I even found a few endpoints on the network that I’d forgotten about. **What do you dislike about Action1?** The website can be a bit slower than usual at times. The Active Directory integration didn’t work for us for some reason, so we ended up just pushing it out via GPO instead. **What problems is Action1 solving and how is that benefiting you?** Visual patch management has been really helpful for us, and the UI is great for this. We were looking for something similar that other companies charge for, so we’re happy this is free for our usage. ### 44. Effortless System Management with Great Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Owen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Action1?** I really like the scripting and automation features in Action1; these tools are great, and I use and build on them daily. The ability to bring a Powershell script to act on multiple systems without interrupting a client's work is very useful, allowing me to work it out once and use the script as an automation across multiple clients. The initial setup was pretty easy, and the interface was intuitive with deeper features available but not required to get up and running. **What do you dislike about Action1?** Screen switching in Remote Desktop is a bit slow. Wish it wasn't so slow to switch between multiple monitors on remote clients. **What problems is Action1 solving and how is that benefiting you?** I effectively manage client systems using scripting, scheduled automations, and patch management. The scripting and automation tools are great; I use them daily to automate tasks across multiple clients without interrupting their work. ### 45. Essential Tool for Time-Crunched IT Departments **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Action1?** I appreciate that Action1 saves me time by allowing me to send updates to all workstations at once instead of having to go to each one individually, especially since I'm the only person handling IT for a non-profit. I like how it tends to vulnerabilities and software updates and allows me to remote into a PC to reboot it remotely. It's great that I don't have to search the web for vulnerabilities and updates, which gives me more time to focus on other tasks. I was able to use it to roll out a software update that usually fails with Group Policy, and the initial setup was simple. I would highly recommend Action1 to others. **What do you dislike about Action1?** I have not found anything yet, as we have not had it very long. **What problems is Action1 solving and how is that benefiting you?** Action1 saves me time by automating workstation patching and updates, eliminating the need to visit each device. It allows remote rebooting and managing vulnerabilities without searching the web, letting me focus on other responsibilities. ### 46. Integrated tools and remote multi-software updates: Action1 at the top **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel C. | President, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Action1?** The integrated tools, the management of updates, not only for Windows but for a host of other software, and this without needing to access the machine. **What do you dislike about Action1?** I have no negative points to communicate; what Action1 offers, even in the free version, is more advantageous than most update management tools. **What problems is Action1 solving and how is that benefiting you?** I use a remote management tool, but sometimes it crashes, or the user has disabled it. Action1 saves the day by providing a second remote connection tool. With the new law, it is increasingly difficult to connect to workstations outside of hours for maintenance, and if our organization does not easily allow the use of images, Action once again comes to the rescue, as it allows for a range of updates. **Official Response from Kimberly Gonzales:** > Hi Marcel, We appreciate the feedback about the benefits of using Action1 for remote management and update management. Thank you for choosing Action1! ### 47. Great price (free for up to 200 endpoints), good for custom PowerShell scripts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Action1?** The ability to run custom PowerShell scripts on any host, the price (free for up to 200 endpoints!), interface is fast, have not used the API, but love that it is an option **What do you dislike about Action1?** Remote desktop is convenient, but it is slow and unreliable. Several times it has refused to connect, randomly disconnects while connected to a host as well **What problems is Action1 solving and how is that benefiting you?** Action1 helps us keep our systems up to date, as well simplifies the process for setting up new systems. Whenever we need to push out a change across our fleet, we can send it through Action1. ### 48. Generous free tier and very customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime Aldair L. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Action1?** The 200 endpoints free are great. It lets you really test the software in a real environment, and if you are a small company, even use it normally without having to pay. I also like how versatile it is, because it lets you run custom scripts. **What do you dislike about Action1?** I'd like an option to run various scripts in succession and maybe a real time remote command prompt and with that, would be perfect. Also a resource monitor would be useful. **What problems is Action1 solving and how is that benefiting you?** Streamlining my software deployments, having a real control over all my endpoints, reliable data at my disposal and of course, automating almost everything update related. ### 49. Efficient PC Management with Easy Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Phil S. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I like how easy it is to install and use Action1. The remote access feature is something I use quite often, and it allows me to help office staff with issues without leaving my desk, which is super convenient. It also enables me to update software quickly and easily for the whole office. The initial setup was very easy, and that's a big plus for me. **What do you dislike about Action1?** A chat or video chat feature would be a nice thing to add. Being able to chat through the app instead of resorting to secondary means would make it simpler to aid staff. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to manage our office PCs and servers, update software quickly, and solve user issues remotely without leaving my desk. It's easy to install and use, and the remote access feature is very helpful. ### 50. Efficient and Cost-Effective for Small Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** July 15, 2026 **What do you like best about Action1?** I appreciate that Action1 is free for less than 200 devices, which is perfect for our small business since we don't have many devices. Additionally, the scripting and software deployments are easy. The initial setup was very easy; just install the agent and you're good to go. **What do you dislike about Action1?** We haven't really had an issue yet, but maybe the error handling during software patching could be better. Letting us know exactly what the issue is needs improvement. For example, WinRAR updates get stuck, and we just needed to uninstall and redeploy. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patching Windows and third-party apps, solving security and compliance issues effectively. It's free for us as a small business with under 200 devices and offers easy scripting and software deployments. ## Action1 Discussions - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment - [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+07%3A54%3A34+-0500&secure%5Bsession_id%5D=f6f3cfc5-fb70-4ec7-898a-4e9daa62c31a&secure%5Btoken%5D=8c9aa4af37b78d02c7e8a717cf636b7793adf6cf26ce4a4290b5c0f80f4d8602&format=llm_user) ## Action1 Integrations - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Active Directory Domain Controller 2019](https://www.g2.com/products/active-directory-domain-controller-2019/reviews) - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews) - [Bluebeam](https://www.g2.com/products/bluebeam/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) ## Action1 Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Administration** - Screen Sharing - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Maintenance** - Remote Reboot **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Security Management** - Compliance **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Administration** - Usage Information - Integrations - Diagnostics - Unattended Access **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management ## Top Action1 Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,602 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,206 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,114 reviews)