Action1 Reviews & Product Details

I find Action1 really helps with the automation of critical updates for Windows and third-party applications, making it so much easier for us. I love that we can control when updates are deployed, which helps us strike a balance between security, minimizing downtime, and avoiding bad patches. Another thing I appreciate is knowing the status of our entire fleet, which is really useful. I also like the script used to reset local Windows account passwords. Plus, the initial setup was super easy; I just ran the unattended installation script on each PC, and they were properly sorted into their organizations. Review collected by and hosted on G2.com.

I wish that more automations could be deployed from the enterprise level. Having to repeat identical steps at each client is cumbersome. Review collected by and hosted on G2.com.

It’s straightforward to use, with a low learning curve for getting to grips with the system. Performance is really fast, and it’s easy to get your devices up to date in a short time frame. We were fully patched within 8 days, even with a mix of part-time and WFH endpoints. Onboarding was also very straightforward: we deployed the agent via InTune and were up and running quickly. For us, staying below the 200-endpoint marker made it a no-brainer; we’ll cross that threshold fairly soon, but the cost still feels very competitive. Review collected by and hosted on G2.com.

The only issue I’ve run into is getting “stale” devices (for example, when a user is on holiday or otherwise absent) updated. The stored “last seen” value updates, and those endpoints then drop out of the dynamic group I created before the automations have a chance to run. That said, it was easy enough to use the script tools to design a workaround. Other than that, I haven’t found anything else to dislike. Review collected by and hosted on G2.com.

Insight and flexibility. Action1 has an easy-to-understand UI that’s intuitive to use. It provides clear insight into what it’s doing and when it’s doing it, along with the flexibility to use scripting and its peer-to-peer file sharing to make things work even when something isn’t officially supported yet. Being free for the first 200 endpoints, while still providing such a reliable, high-quality experience, is a clear value bonus. Review collected by and hosted on G2.com.

It’s clear they’re actively developing the product and regularly releasing new features, but it still isn’t as feature-complete as some of their competitors. Review collected by and hosted on G2.com.

I love that Action1 will run scripts on endpoints even if they are not on the local network. I also love that Action1 will keep my endpoints updated and vulnerability-free. I love that Action1 supports software integrations and their consumer friendly pricing structure. They have responded every time I've made suggestions where the platform can improve. Automations run in the cloud and perform well. Review collected by and hosted on G2.com.

I would like event based automations to run upon device enrollment or being added to a group, such as specific software applications that specific departments use.

Some applications are set to deploy to endpoints but are packaged for servers. Sometimes custom applications are named to match what's installed, but do not detect the exact verbiage after completion somehow. Review collected by and hosted on G2.com.

Action1 gave me a broader view of all my endpoints that needed critical and non-critical updates, which saved me about 80% of the time I used to spend updating the software manually. Review collected by and hosted on G2.com.

What I’d like to see from Action1 is the ability to send updates to disconnected endpoint and have them applied automatically as soon as an endpoint is detected online.

Secondly any endpoint which does not check-in for 60 days, must automatically be removed from inventory so this endpoint does not add to the critical and non critical pending list. Review collected by and hosted on G2.com.

The ability to get top view of all of our endpoints such as missing updates and vulnerability scanning. The onboarding of our 400+ endpoints was seamless for us as a small team of 4. The performance of pushing out patch updates to all our end points has been amazing. We came from an on prem solution that was clunky and relied on the WSUS tool. Review collected by and hosted on G2.com.

There are no downsides when it comes to using Action1. Their current integrations, along with the future integrations they have planned, made it an easy choice for me. Review collected by and hosted on G2.com.

The ease of seeing what vulnerabilities/updates are needed then pushing them or automating them in minutes. We recently moved off of WSUS to A1, and I would never go back! It even replaced our GLPi instance for HW and SW inventories, which I didn't even know A1 did until we tried it out. Review collected by and hosted on G2.com.

I have a singular nitpick. In the reports section, it does not correctly sort percent free (%); It goes by first digit then second, meaning when sorting ascending 10 is higher up than 5. Though it does sort the free space (Gb) correctly. Other than that, I can't think of any! Oh, and maybe being able to set a different logo for light and dark mode for those who have white or black in the logo. Review collected by and hosted on G2.com.

I find Action1 incredibly simple and effective for overseeing endpoints and ensuring they are patched or remediated. The vulnerabilities feature is really helpful because it shows what the vulnerabilities are, how severe they are, and how to remediate them, making it a great tool for learning. The overview provided is clear and brilliant, allowing me to contact end users easily. I also value the reporting feature, as they have figured out the basic reporting needed. The price saving for less than 200 endpoints being free is significant for me. Action1 is easier to use than other tools I have tried, and the setup was smoother than I expected. It worked effortlessly across different operating systems and hardware, providing instant visibility. This tool has made managing endpoints much more secure and efficient, especially in a time-poor environment. That's why I rate it a 10 out of 10, and it's truly amazing. I need to mention alerts. Again, a simple, brilliant tool that dumps in my inbox when 'stuff' happens. Good stuff or bad stuff. Review collected by and hosted on G2.com.

I really cannot see a downside. I was grumpy I had to be biometrically verified to do non standard patching, then I understood why - to protect my users from being hacked by a a non verified patcher. Review collected by and hosted on G2.com.

The biggest advantage is that the first 200 endpoints can be used for free—with full functionality. It offers excellent patch management for updates to individual operating systems and third-party software, as well as an easy-to-set-up repository for custom scripts. Action1 provides a clear overview of which clients still require patches and updates, the installation of that patches is done in a very quick responsetime. Overall, the user interface and general overview are excellent. Deploying the Action1 agent to clients is incredibly easy using a PowerShell script.

The onboarding to Action1 for my coworkers was more than easy beause the platform speaks for itself. Review collected by and hosted on G2.com.

the "bad point" is, that i get automatic logged off from the System after a quick time. But that is also a Security reason. Review collected by and hosted on G2.com.

Action1 saves me a lot of time and worry. Its ability to keep my endpoints up to date makes my life easier.

I use Action1 every day. I’ve reached out to Customer Support a few times, and they’ve always been responsive and knowledgeable.

Overall, our environment feels safer because Action1 helps ensure I stay patched against vulnerabilities.

The more Action1 grows the stronger I feel about the protection they provide. Review collected by and hosted on G2.com.

We should be able to create a group by looking up endpoints, but in some instances this isn’t possible. This is still the only thing I am frustrated with. Review collected by and hosted on G2.com.