Server Management Software

Honestly, nothing at this time. We have really appreciated their solution. They are always so responsive and quick to answer questions when I need them. Review collected by and hosted on G2.com.

We didn't have visability into our computers, especially when it came to who was installing what where, and if anything malicious was potentially happening. With NinjaOne, that's just one of their amazing features that I love and it really benefits us with more visibility. And to have all that data at your fingertips is great. Review collected by and hosted on G2.com.

Sometimes is quite hard to filter out sessions to catch the one I am trying to look for; I usually forget that the "Last Day" filter is there by default and it takes me some time to realize and adjust.

But generally the search has so many options and it's hard to know which one is the one you are looking for Review collected by and hosted on G2.com.

Being able to pinpoint an issue that happened to our users is amazing, sometimes it's really hard to have the context necessary to take action into fixing. but by seeing the steps the user took exactly like a videtape is game changing for me! Review collected by and hosted on G2.com.

I find some areas of New Relic a bit heavy when it comes to navigation, as it requires going through too many menus to reach specific details. Additionally, the loading time could be improved, especially when switching between dashboards during peak traffic moments when quick insights are crucial. Review collected by and hosted on G2.com.

I use New Relic to monitor application performance and track issues, helping me spot problems early and reducing troubleshooting time. It's reliable, provides a real-time view, and integrates well with other tools to enhance context understanding. Review collected by and hosted on G2.com.

"Honestly, nothing so far. For my current workflow and stack, it does exactly what it promises without any issues. It’s light, fast, and does everything I need for monitoring and logging right now. No complaints at all. Review collected by and hosted on G2.com.

Before Better Stack, we had to jump between different tools to check logs and uptime, which was a headache. Better Stack solves this by putting everything into one clean dashboard. The main benefit is that we get instant, reliable alerts when something goes wrong, so we can fix bugs before users even notice. It saves us a ton of debugging time and gives us peace of mind. Review collected by and hosted on G2.com.

Sometimes the website will just not load, and I have to wait quite a few times. Also, Metric Explorer sometimes crashes if it has a tad bit more data to share. Review collected by and hosted on G2.com.

I use Coralogix for monitoring logs, alerting, and tracing, enhancing developer work and on-call team efficiency. It also optimizes costs with the TCO optimizer and integrates seamlessly. Review collected by and hosted on G2.com.

The primary challenge is the complexity of managing high-volume log ingestion and the associated costs, especially when running extensive automated test suites that generate significant data. Additionally, configuring complex multi-step Synthetic Monitoring tests can be time-consuming, and the web UI occasionally feels sluggish when navigating through large, data-heavy dashboards during critical debugging sessions. Review collected by and hosted on G2.com.

Datadog solves the problem of fragmented quality signals by providing a unified view of application health from development through production. It allows us to move from reactive bug fixing to a more proactive quality engineering approach. By using Synthetic Monitoring to simulate critical user journeys and Real User Monitoring (RUM) to validate actual performance, we can ensure that our quality gates are truly representative of the end-user experience. This integration helps us catch regressions early in the CI/CD pipeline, reducing production incidents and improving overall system stability. The benefit is a much more efficient feedback loop for our engineering teams, leading to faster, more confident deployments and a consistently high-performing application for our customers. Review collected by and hosted on G2.com.

It is one of the most expensive tools on the market. It takes a lot of training to get your team up to speed. Getting the advanced features like custom business dashboards to work exactly how you want them requires a ton of manual effort. Review collected by and hosted on G2.com.

Dynatrace has been instrumental in helping us to know when our app is slow or broken before customers notice them. It has helped to save a lot of time so that we can focus on critical issues. Review collected by and hosted on G2.com.

GPU monitoring. We run inference workloads on GPU machines and I can't see GPU utilization inside CubeAPM, so I still have to check that elsewhere. Hoping they add this at some point. Review collected by and hosted on G2.com.

Less time jumping between tools when something goes wrong. That's the main thing. When our image processing API starts throwing errors or latency spikes, the on-call team can trace back to the cause a lot faster now.

Cost is also much lower than what we were paying with New Relic. Flat pricing works well for us, so as we keep adding services, the bill stays predictable. I think that alone made the switch worth it. Review collected by and hosted on G2.com.

I love most parts of this platform but I wish that the price was a little bit more moderate than it is offering now. To be very efficient in using this platform, the user will need to do a lot of learning as well as good exposure to this platform. Sometimes depending too much on AI analytics may seem to be a bad choice for decision making though its presence is of significant help. I have to admit that this platform is meant for powerlifting and may be a mismatch for smaller organization in terms of budget and work capacity. Review collected by and hosted on G2.com.

This Platform assist a lot in decision making of the organization and assist a lot with its automation capabilities. It makes work more efficient with its faster issue identification and resolution capability. Review collected by and hosted on G2.com.

Sometimes Spashtop can be a bit quirky when connecting, which can be frustrating, although it’s hard to tell whether that’s on the Atera side or not. When it doesn’t connect, a reboot will often fix it; however, that can be inconvenient for team members who have multiple items open and need something addressed immediately. Review collected by and hosted on G2.com.

Atera lets me handle system patches in bulk. It also makes it easy to support my team when they run into an issue, and it cuts down on the time I spend troubleshooting over the phone. I can prioritize tickets for my team and quickly address important problems before they turn into critical ones. Review collected by and hosted on G2.com.

what I don’t like much is the UI widgets, they feel a bit confusing and not very consistent, sometimes hard to quickly understand what I’m looking at. also auto refresh doesn’t work properly many times, I still have to manually refresh to see latest errors which is annoying. and sometimes issue grouping is not accurate, same type of errors show up as separate issues which makes things a bit messy to track. Review collected by and hosted on G2.com.

Sentry is basically solving the problem of not knowing what broke and where, especially in RPA flows where things fail silently or are hard to reproduce. earlier it was a lot of manual log checking and guessing, now I get exact error, stack trace and context which makes debugging way faster. it also helps in catching issues in real time instead of waiting for someone to report, so downtime is less. overall it’s saving time, reducing effort in tracking issues, and making the bots more reliable. Review collected by and hosted on G2.com.

The hierarchical grouping for OT devices is still pretty manual. Every time maintenance swaps a sensor or adds a new actuator I have to go rebuild the tree structure by hand, and if you forget one sub-group the maps look like a jigsaw with missing pieces. It’s not a deal-breaker, but after a busy shutdown week it feels like busywork that should be smarter by now. Review collected by and hosted on G2.com.

We used to fly blind on predictive maintenance—machines would just fail and we’d scramble. Now PRTG gives us trending curves I can actually show the maintenance guys in plain English. We cut unplanned downtime by roughly 40 % on the critical lines and shaved about 18 % off our quarterly energy bill because we finally saw which machines were idling at full power overnight. The ROI showed up in the first six months. Review collected by and hosted on G2.com.

- Out-of-the-box reports cover the essentials but customisation is limited. Getting a polished, meaningful report tailored to specific stakeholder needs often requires exporting data and reworking it externally. Not ideal when you need quick executive-level visibility.

- Various add-on options per use case for indepth monitoring. At times it feels like core functionality that should be included that than an upsell.

- While the ITSM and CMDB integration works well for basic incident creation, deeper bi-directional CMDB synchronisation and relationship mapping sometimes requires additional configuration effor Review collected by and hosted on G2.com.

OpManager brings infrastructure and network device monitoring under one roof, removing the need to juggle multiple tools and giving the operations team a single, dependable view of overall environment health at any moment.

It helps catch performance issues - CPU, memory, disk, and network - before they snowball into outages, keeping services stable and reducing unplanned downtime that directly impacts the business.

The ITSM and CMDB integration closes the loop between monitoring and incident management, so alerts don’t just fire into a void; they turn into tracked, accountable tickets with clear ownership and established resolution workflows.

At its core, OpManager addresses a very practical need: giving a lean IT operations team strong visibility and control across a diverse, mixed-vendor environment without stretching the budget - which, for most organisations, is the real day-to-day challenge. Review collected by and hosted on G2.com.

When trying to connect remotely through ManageEngine Endpoint Central, sometimes the remote session does not connect and it keeps showing “Sending request to agent.” However, if I cancel the session and try again immediately, it connects successfully. I face this issue around 2 to 3 times a day. Review collected by and hosted on G2.com.

ManageEngine Endpoint Central has been very helpful for me in managing all assets from a single console. It allows me to easily deploy software, push patches, perform Windows updates, remotely connect to end-user systems to resolve issues, and encrypt disks. Managing all these activities from one centralized console has made administration much easier and more efficient. Review collected by and hosted on G2.com.

It is worth noting that the tool is still in heavy development. While the team is clearly trying their best and moving quickly, not all convenience features are present yet compared to older, more bloated competitors. However, the stability and speed of the core features more than make up for the current gaps in the "nice-to-have" category. Review collected by and hosted on G2.com.

For an engineering team without a dedicated DevOps department, Dash0 removes the operational burden of 'tool-chaining' by providing a unified, OTel-native environment that automatically correlates logs and traces, allowing us to maintain full visibility into our services without needing a specialist to manage complex infrastructure or proprietary agents. Review collected by and hosted on G2.com.

So far, I haven't found any drawbacks. Review collected by and hosted on G2.com.

It guarantees me a completely stable network. Previously, I had many wifi problems; when working with a large volume of data for my job, my NAS server did not function as smoothly and reliably as it does now. Review collected by and hosted on G2.com.

I don’t have any major complaints, but one aspect that could use improvement is the internal documentation and the number of manual steps involved in workflows. If there were more structure and clearer guidance in these areas, I believe productivity could be enhanced even more. Review collected by and hosted on G2.com.

Last9 is solving the problem of unreliable, difficult-to-understand systems in modern distributed architectures. As applications grow more complex, it becomes harder to maintain uptime, identify the root cause of failures, and ensure that services meet reliability goals. Last9 addresses this by providing structured SLO (Service Level Objective) management, real-time observability, and automated insights into system performance.

For me, this has been extremely beneficial because it helps me:

Detect issues early before they become customer-impacting incidents.

Reduce time spent on debugging, since Last9 surfaces the exact services or dependencies causing reliability risks.

Track reliability in a measurable way through SLOs instead of relying on subjective judgments.

Focus my efforts on what truly matters, thanks to clear error budgets and actionable alerts.

Deliver more stable releases, ensuring better user experience and fewer production escalations.

Overall, Last9 helps turn reliability from a reactive activity into a proactive, data-driven process — which boosts my efficiency and confidence in managing high-scale systems. Review collected by and hosted on G2.com.

ITOM gets confusing at times because of the vastness and the configuration items need to be properly mapped based on the dependency maps, relationship ci editors. Review collected by and hosted on G2.com.

Like i mentioned before ITOM helps in tracking and maintaining the servers on our cloud setup like AWS or azure, as you know we cannot provide everyone access to the cloud setup so the support people get servicenow access where they can monitor these discovered servers, raise incidents if any of them are down. This is the best benefit so far for me. Review collected by and hosted on G2.com.

It's very difficult to find something to dislike, because I feel confident that anything we would want changed, the Netbeez team would be able to accommodate it. Review collected by and hosted on G2.com.

Our organization's workers are primarily remote, and their roles very often are ones that don't come with a necessary proficiency in technology. Therefore, it is often the case that home internet/router diagnosis falls entirely on us. This tool is essential to being able to gather objective troubleshooting data among the sea of subjective reporting we get from our users to determine where the actual cause of network interruptions lies. Review collected by and hosted on G2.com.

I noticed is that larger workflows with many actions can become difficult to navigate and debug over time. As operational automations scale, visual organization and troubleshooting can become more complex, especially when handling advanced conditional logic or multiple integrations simultaneously. Review collected by and hosted on G2.com.

Before using Tines, many operational workflows depended on repetitive manual actions, disconnected systems, spreadsheets, ticket updates, and constant monitoring between different tools.

Tines solved this by centralizing workflow automation, operational orchestration, integrations, alert handling, and reporting into one visual platform. Instead of manually moving information between systems or repeating the same operational tasks daily, workflows became automated, standardized, and easier to manage.

For example, incoming alerts can automatically trigger workflows, create tickets, route notifications, update systems, analyze operational data, and synchronize reporting activities without manual intervention. This reduced delays, improved operational consistency, and minimized repetitive administrative work.

The onboarding process was relatively smooth because workflows could be built visually without deep coding expertise, allowing operational teams to start automating processes quickly. Support resources, templates, and documentation also helped accelerate implementation.

The biggest benefits have been improved operational efficiency, reduced manual effort, fewer workflow errors, faster response times, better cross-system coordination, and stronger visibility into operational and security-related processes overall. Review collected by and hosted on G2.com.