
CubeAPM provides excellent support, which is rare to find from other providers unless your account is very large. We have dedicated Slack channels where engineers from both teams are present, and whenever we reach out with an issue, it is resolved within a reasonable timeframe. The implementation process was also quick, as CubeAPM is compatible with our existing New Relic agents, which saved us from having to redo a lot of work on our end. Review collected by and hosted on G2.com.
There are two main points I want to mention. First, their AI-based functionalities still seem somewhat immature. Second, they do not offer SIEM monitoring. However, for our needs, these issues are not dealbreakers. Review collected by and hosted on G2.com.
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