Products

Analyses and provides feedback on 100% of calls and chat conversations for contact centres, sales- and service-teams. Uses AI to find patterns and provide coaching with tangible feedback to agents on the phone and their managers to improve performance and reduce time-to-proficiency.

One place to compose docs and share know-how, without the mess of email, chat apps and sync folders.

From self-service technologies for mobile and desktop users through to intelligent software license allocation in complex datacenter environments and automated approval and procurement processes, Snow Software put solutions at the center of the organization, empowering all types of IT stakeholders to maximize their productivity and contribution without introducing unacceptable costs or risks, ensuring that every penny invested in technology to support business operations is money well-spent. So

LeadDesk is a software for contact centers and telesales designed to increase sales.

Virtual Call Center Services & Telemarketing Software for your business. Dynamic Interactive offers Voice Broadcasting, Predictive Dialers, SMS Marketing, Call Tracking and more.

Seafile is a secure, scalable, and flexible file management solution designed to enhance collaboration and productivity for teams of all sizes. Available as both a cloud-based SaaS and self-hosted option, Seafile enables businesses to store, manage, and collaborate on project documents, files, and knowledge in one centralized platform. SeafilePlus Cloud offers a comprehensive suite of tools that goes beyond simple file syncing and sharing. It centralizes your team’s documents, files, and knowled

Nixxis Contact Suite is a unified contact center software solution that transfoms your call center operations by giving it a single platform with customer contact capabilities for multi-channel, inbound and outbound contact capabilites, and collaboration functionality.

Telnum is a one-stop cloud-based business phone system that provides you software-based PBX and virtual number service. It is trusted by more than 90 countries across the globe, thanks to its advanced business phone system. With Telnum, you can have a virtual phone number for your business that answers local and international calls. Once activated, you’ll have the ability to maximize the following features: - Virtual local phone numbers - Toll-free numbers (800) - Virtual SMS numbers - Multi-c

AgentZap is an AI-powered customer service platform built to help businesses provide fast, reliable, and professional support around the clock. Our intelligent AI agents function as virtual receptionists that answer calls 24/7, book appointments, capture and qualify leads, and handle customer inquiries with natural, conversational accuracy. Designed for businesses of all sizes, AgentZap makes advanced AI customer service accessible without the complexity or cost of traditional call centers or la

AI-powered call center automation platform designed specifically for telecom companies and ISPs. QueSee analyzes 100% of customer calls and text communication using telecom-specific AI to provide proactive churn prediction, automated Layer 1 support, and real-time customer experience monitoring. Early customers report being "glued to it more than I should be - it's a window into exactly what's going on," with agents and managers using it daily as their first tool after vacations to catch up i

Assembly is the AI-powered platform for professional service firms. It replaces a patchwork of point tools with one place to run client work — so clients get a clean, branded portal for tasks, payments, messages, files, contracts, and forms, and your team runs on a simple CRM with an AI Assistant that knows full client context. The result: faster onboarding, improved retention, and happier clients. Assembly also fits the stack you already use. Embed Calendly, Airtable, and 1,000s of other produc

Worldox GX4 is a comprehensive document and email management system designed to streamline the organization, retrieval, and security of digital content for law firms, corporate legal departments, and other professional services. With its intuitive interface and robust functionality, Worldox GX4 enhances productivity by simplifying document management processes. Key Features and Functionality: - Active Profiling® Technology: Utilizes recent and historical filing attributes to automate document

Koofr is the safe and simple way to store, backup and share your photos, videos and documents. From day-to-day work to your favourite music, photos and videos. Access your data anywhere and anytime, from any device, be it a computer, a phone or a tablet. Safety and security are at the heart of our software and our mindset, which is why we don't look at your data, ever.

Ansapoint is a call center forecasting tool that can help you analyse your agent staffing requirements at call centres. Its unique graphical interface, charting tools and printed reports, allow you to design call centre workforce requirements quickly and easily.

Blue Mountain Ram Platform was purpose-built for Life Sciences to manage calibration and maintenance of assets.

Qlary AI converts your business phone system into an AI-powered call center for enhanced customer service efficiency.

Automated call recording software for call centers and businesses in a broad range of industries.

Maginus OMS supports strategy of wholesale and direct commerce organizations, providing integrated call center, eCommerce, order orchestration and fulfillment functionalities.

SuiteFiles is a document management solution for businesses, integrated with Office 365, Xero Practice Manager and more. SuiteFiles enables businesses to securely manage, edit, share and sign documents their own way. SuiteFiles' core features are designed to create efficiencies in your business. Features include task management, collaboration, document and email management and document signing. Plus templates for folders, files and emails.

::: HOW WE CAN HELP YOU ::: When it comes to your needs, SmithySoft has you covered. We validate business ideas, scale up operations, and overhaul legacy IT systems, all with a time-saving and hassle-free approach that reduces development risks and boosts your growth. ::: WHAT WE DO ::: Custom Software Development Software Re-engineering Remote R&D center Product and Service Design Support and Maintenance CTO as a Service Startups and MVP development ::: TECHNOLOGIES WE SUPPORT :::