--- title: Dynamic Reviews meta_title: 'Dynamic Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Dynamic works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 2 scale: '5' date_modified: '2026-09-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Dynamic Reviews **Vendor:** Dynamic Interactive **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 2.5/5.0 **Total Reviews:** 2 ## About Dynamic Virtual Call Center Services & Telemarketing Software for your business. Dynamic Interactive offers Voice Broadcasting, Predictive Dialers, SMS Marketing, Call Tracking and more. ## Dynamic Reviews ### 1. It's no SFDC **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 07, 2021 **What do you like best about Dynamic?** Does what you need - customizations are available, which was great to get the CRM to do what the company needed it to. Reporting is better than other CRM's I have used. Once you get used to Dynamics, it can be a great tool. **What do you dislike about Dynamic?** Clunky- needs a good facelift. Not as sleek and user friendly as other CRM's like SFDC and nutshell. **What problems is Dynamic solving and how is that benefiting you?** I am helping a company with renewals. The reporting was better than other CRM's I have used. It works well for different departments to communicate with each other on a single account/opportunity. ### 2. Dynamics is ok, better than current Salesforce (IMO), but CRMs have a long way to go **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 18, 2016 **What do you like best about Dynamic?** I like that it autosaves. Pretty easy to navigate after, you've gotten the hang of it. Not a ton of need for info redundancies across account and opportunities and tass creation which is nice **What do you dislike about Dynamic?** As an end user and not an admin, I want to be able to easily pull reports and info from my accounts - this is not intuitive. Really, the whole system isn't that intuitive - takes a while to get up to sped. I still have to store information on a Google Doc for a quick look at the most important info about my accounts. This is not set-up for account management. UI is ugly and clunky. In this day and age, it really needs an update. **Recommendations to others considering Dynamic:** It's a solid CRM, and one of the better CRMs I've used, but it has a long way to go to be truly intuitive and operate with a pretty UI. Also, it doesn't integrate with as many systems as Salesforce which can make a big difference if you're using several different software programs to run your sales, marketing, support, and PM projects. **What problems is Dynamic solving and how is that benefiting you?** Info visibility on accounts between account managers, sales, PMs, and finance. Definitely a large improvement on that front from where we ere before. ## Dynamic Discussions - [Is Dynamic Yield worth it for mid-size ecommerce stores?](https://www.g2.com/discussions/is-dynamic-yield-worth-it-for-mid-size-ecommerce-stores) - 1 comment, 1 upvote - [View Dynamic pricing details and edition comparison](https://www.g2.com/products/dynamic/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+10%3A30%3A35+-0500&secure%5Bsession_id%5D=3a69e68f-db87-4411-8330-a8e7b68f1f7e&secure%5Btoken%5D=a751fd27a150816410de11428bce223c7d97fb9ca3238e00ebef07f9e7e9b272&format=llm_user) ## Dynamic Features **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution - Activity Tracking - Conversion Tracking - ROI Tracking **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence - Real-Time Reporting **Call Routing** - IVR - Call Scheduling - Geo-Routing - Call Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Computer Telephony Integration **Additional Functionality** - Activity Dashboard - Campaign Analytics - Automatic Call Distribution - Lead Capture - Real-Time Analytics - API - CRM - Call List Management - Real-Time Monitoring - Campaign Management - Voice Mail - Call Scoring - Call Whispering - Data Import/Export - Generative AI - Multi-Campaign - Call Tracking Metrics - Monitoring - Lead Generation - AI Copilot - Call Transcription - Call Center Management - Predictive Dialer - Lead Management - Customizable Reports - Contact Management - Caller ID - Auto-Dialer - Call Disposition - Performance Management - Call Scripting - Lead Qualification - Call Transfer - Reporting & Statistics - Alerts/Notifications - Call Monitoring ## Top Dynamic Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,746 reviews) - [800.com](https://www.g2.com/products/800-com/reviews) - 4.7/5.0 (1,061 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews)