QueSee AI Reviews & Product Details

QueSee AI is the #1 AI platform for telecom call centers, built by industry veterans with over 25 years of telecom operations experience. Our telecom-specific AI analyzes 100% of customer calls to predict churn, automate support, and deliver actionable insights that reduce customer loss and improve operational efficiency. Founded by operators who've scaled ISPs from startups to 100,000+ subscribers, QueSee solves the real pain points telecom leaders face daily. Our team has lived through the challenges of maintaining quality at scale, implementing systems across dozens of integrations, and managing everything from billing to network infrastructure. QueSee instantly identifies at-risk customers, automates routine support tasks, and provides clear action plans to prevent churn. Unlike generic AI solutions built by outsiders, QueSee is purpose-built by telecom operators for telecom operators, delivering higher accuracy in churn prediction and deep understanding of industry-specific customer behaviors. QueSee comes with the industry's most comprehensive telecom AI capabilities, enabling teams to monitor, predict, automate, and optimize in a single no-code platform designed by practitioners who understand real telecom operations: - Monitor: Real-time visibility into 100% of customer interactions with sentiment analysis and quality scoring - Predict: Advanced churn prediction with risk scoring and clear identification of at-risk customers - Automate: AI agents handle Layer 1 support while intelligent routing optimizes agent workload - Optimize: Performance analytics, competitor intelligence, and sales opportunity identification QueSee is powered by the proprietary "Telecom AI Engine", an AI architecture specifically engineered for telecommunications and ISP operations by leaders who've run large-scale telecom companies. Every layer is optimized for telecom terminology, customer journey understanding, and industry-specific insights – so QueSee can prevent more churn and resolve more support cases than generic AI solutions. Works with any VoIP system – including VoIP.ms, Atheral, 3CX, Asterisk, and more. Built by operators who've implemented countless integrations and turnarounds, the platform seamlessly integrates with existing call center infrastructure to deliver practical innovation that genuinely changes how ISPs manage quality and scale support.