Products

ServiceWise is a fully customizable self-service portal. The portal is a single-access point for end-users reporting problems, requesting service, downloading software, accessing request forms and for searching knowledge.

TeamWox is a groupware system, designed to optimize the production processes within a company.

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform for service delivery organizations. It can help companies track time, expenses, manage projects, help desk, ticketing, change and asset management, invoicing and billing.

Text is an AI-powered customer service platform that combines live chat, helpdesk ticketing, automation, and AI chatbots in a single cloud-based workspace. It enables teams to manage all customer conversations — across web chat, email, Messenger, WhatsApp, and ecommerce platforms like Shopify — from one unified inbox with complete interaction history. The platform’s context-aware AI engine automates routine inquiries, suggests replies, prioritizes tickets, and triggers workflows based on cust

Zyprr is a highly customizable mid-market business process platform which is SaaS based and fully integrates all customer touch-points, thus giving you 360 degree view of your customers. Using Zyprr businesses can manage the entire lifecycle of their customers including marketing, lead nurturing, customer relationship management (CRM), communication and team activities, progress tracking, analytics, document collaboration, service and helpdesk, and order management.

CloudThinker is an autonomous AI-powered cloud operations platform built for engineering teams that need to move fast without sacrificing reliability, security, or cost efficiency. Rather than another dashboard you have to interpret yourself, CloudThinker's AI agents work continuously across your stack, managing cloud resources, reviewing code, responding to incidents, and optimizing spend with minimal human intervention required. Six core platform modules: AI Code Review Agent — automated PR

ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls.

Resolve inquiries around pay discrepancies, explain differences between payments, and issue pay slips and employee documents without leaving your SAP instance with Easy Help Desk. Increase your HR Help Desk and Shared Services efficiency by up to 80%.

Adobe Photoshop Lightroom Classic is a comprehensive desktop application designed for photographers seeking advanced tools to edit, organize, and share their images. It offers a robust suite of features that enable users to enhance photo quality, manage extensive photo libraries, and streamline their workflow efficiently. Key Features and Functionality: - Advanced Editing Tools: Lightroom Classic provides powerful editing capabilities, including precise color correction, exposure adjustments,

HP Workforce Experience Platform (WXP) is an AI-powered enterprise platform that helps IT teams manage, analyze, and improve the digital employee experience across devices and environments. It provides a single platform to see, understand, and fix how technology impacts employees with full visibility across PCs, Macs, printers, and collaboration devices. WXP uses AI-driven insights from telemetry and employee sentiment to identify productivity blockers, detect anomalies, and recommend actions. I

Microsoft Publisher is a desktop publishing application designed to help users create professional-quality publications with ease. It offers a range of pre-designed templates and intuitive tools, enabling the creation of various materials such as brochures, newsletters, greeting cards, and more. With a focus on page layout and design, Publisher allows for precise control over text, images, and other elements, ensuring that the final product appears exactly as intended, whether in print, online,

Ivinex offers a web-based CRM solution that molds itself your your business practices.

Verint CX Automation is an AI-powered platform designed to enhance customer experience by automating interactions and augmenting human agent workflows. By integrating advanced bots and analytics, it enables organizations to increase efficiency, reduce operational costs, and deliver personalized customer engagements across various channels. Key Features and Functionality: - AI-Powered Bots: Verint offers a suite of specialized bots, including: - Coaching Bots: Provide real-time, non-disru

Certainly is a Conversational AI Platform made for ecommerce businesses. At Certainly, we enable companies to deliver exceptional experiences and scale their growth using our next-generation AI technology. We’re making ecommerce personal: insights from zero-party data from conversations with visitors ensure fewer product returns, lower cart abandonment, and higher customer lifetime value.

Everstage is a sales commission software designed for enterprises. Everstage helps Operations and Finance teams unlock the power of sales commissions and maximize the ROI of their commissions program. Everstage also elevates the payee experience with on-demand access to sales commissions integrated with advanced gamification.

Propel helps the world’s most innovative brands like Desktop Metal, Samsara and Peak Design get their products to market ridiculously fast. Propel uniquely combines product lifecycle management (PLM), Product Information Management (PIM), and Quality Management Solutions (QMS) into one system, natively built on the Salesforce platform. With Propel, your engineers, marketing, partners, customers, and everyone else collaborate on all the product information needed to get your products from concept

TaskBridge is a self-hosted help desk and ticketing system for organisations that want support data and infrastructure under their own control. It is delivered in a Docker container under a one-time commercial internal-use licence, with no mandatory subscription and no limits on agents or end users.

CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer experiences. CX Genie streamlines internal operations, enables seamless 5-star multi-channel support, boosts customer engagement, and drives business growth.