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CX Genie

By CX Genie

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How would you rate your experience with CX Genie?

See all 4 CX Genie reviews
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CX Genie Reviews & Product Details

Pricing

Pricing provided by CX Genie.

Basic

Free
1 Workspace

Premium

$14.99
1 Workspace
View More Pricing Information

CX Genie Media

CX Genie Demo - Dashboard
Helps you see all the statuses and reports of your workspace
CX Genie Demo - Training Data
Here are 5 types of data that CXG can convert to train the chatbot - FAQs - Articles - Documents - URLs - Connect with database - Connect E-Commerce Store
CX Genie Demo - Platform Integration
The platform Integration feature of CX Genie is designed to cater to a wide array of business needs, enhancing customer engagement and operational efficiency.
CX Genie Demo - Help Desk
Boost your customer support efficiency with the CX Genie Customer Support Team add-on. Create and manage agent teams, assign tasks seamlessly, and interact with customers as a group.
CX Genie Demo - Workflow
Workflow at CX Genie will help you to call out the flow chat to help your business and your clients interact with multiple choice, acts, collect feedback.
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CX Genie Reviews (4)

Reviews

CX Genie Reviews (4)

4.3
4 reviews

Pros & Cons

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Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
More Options
"The Chatbot Builder with the Best UI/UX!"
What do you like best about CX Genie?

The UI/UX is top-notch! This makes creating chatbots a breeze! Integration with social media platforms and website embed are both flawless! Support is reponsive on Discord, and features are abundant - including chat flows, hybrid chat, live chat, help desk, ticketing system, forms, custom branding, and advanced features like BYOK, API, and SDK access! Review collected by and hosted on G2.com.

What do you dislike about CX Genie?

As a newer player, CX Genie naturally has room for improvement. I encountered minor issues, particularly in the chat workflow. But fortunately, support on Discord is fast and reliable. Review collected by and hosted on G2.com.

Meli C.
MC
Ingeniero de diseño industrial
Marketing and Advertising
Small-Business (50 or fewer emp.)
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"Great chatbot application"
What do you like best about CX Genie?

What I liked most about CX Genie is its ease of use; in minutes I can create a functional chatbot, customize its responses, and connect it with different channels like WhatsApp or Facebook Messenger. Review collected by and hosted on G2.com.

What do you dislike about CX Genie?

It seems like a very comprehensive application, however, I would like to have more support from the team to be able to configure the tool. Although there is documentation on the matter, there are things that I don't understand very well. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Mid-Market (51-1000 emp.)
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"All in one AI support tool, which makes CX easier"
What do you like best about CX Genie?

Effortlessly creating and launching AI agents across multiple channels, without writing a single line of code, makes it one of the great tools out there. Review collected by and hosted on G2.com.

What do you dislike about CX Genie?

Some advance features, needs some learning from my end, to unlock its full usability of it. Review collected by and hosted on G2.com.

Kartik M.
KM
Director
Small-Business (50 or fewer emp.)
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"CX Genie a helpful hand"
What do you like best about CX Genie?

Best part is that it can be integrated with whatsapp and shopify to work 24/7 so that we can respond queries on time. Review collected by and hosted on G2.com.

What do you dislike about CX Genie?

It is paid, and it needs training for use. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by CX Genie.

Basic

Free
1 Workspace

Premium

$14.99
1 Workspace

Pro

$24.99
1 Workspace
View More Pricing Information
Categories on G2
Help Desk
Conversational Support
AI Chatbots
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