
The amount of information that you can use in ServiceWise is incredibly in-depth. Review collected by and hosted on G2.com.
The software itself is very old, clunky and not mobile friendly which makes support difficult when away from the help desk. Review collected by and hosted on G2.com.
I like that it is a program that is simple for the user to use. It makes sending in for support an easy thing to do. Review collected by and hosted on G2.com.
Sometimes there is a lag in the system. It takes a little longer to get the request. Review collected by and hosted on G2.com.