ServiceWise Reviews
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User in Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
IH
Internal Consultant in Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
The amount of information that you can use in ServiceWise is incredibly in-depth. Review collected by and hosted on G2.com.
What do you dislike?
The software itself is very old, clunky and not mobile friendly which makes support difficult when away from the help desk. Review collected by and hosted on G2.com.
AG
Administrator in Gambling & Casinos
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?
I like that it is a program that is simple for the user to use. It makes sending in for support an easy thing to do. Review collected by and hosted on G2.com.
What do you dislike?
Sometimes there is a lag in the system. It takes a little longer to get the request. Review collected by and hosted on G2.com.
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