Products

AI Swift Copilot empowers Customer Support teams with advanced capabilities for data visualization, forecasting, and anomaly detection, providing actionable insights for strategic decision-making. Designed for Heads of Customer Support, QA and Delivery Managers, it enhances control, prevention, and operational efficiency, while reducing costs and elevating team performance. For agents, AI Copilot automates repetitive tasks, simplifies workflows, and enriches daily operations, fostering engag

CallZen is an AI-powered solution designed for large-scale contact centers, providing comprehensive call audits, performance management, and custom report generation. Its intelligent feature set includes AI-driven coaching, enabling tailored guidance for agents based on analyzed call data. With CallZen, complex conversational analytics become effortlessly accessible, paving the way for improved agent performance and better business outcomes.

Provakil is a unified legal-ops solution purpose-built to help global enterprises run contracting, litigation, and legal collections with clarity, consistency, and scale. It brings structure to complexity and precision to every workflow, enabling teams to move faster, make smarter decisions, and operate with control. Provakil’s AI-powered Contract Lifecycle Management (CLM) Solution transforms contracting into a data-driven, automated function. With intelligent drafting, pre-defined customizable

Neuron7.ai is an AI-driven Service Resolution Intelligence platform designed to enhance customer service operations by delivering accurate resolutions swiftly. By aggregating knowledge from diverse sources—including case histories, manuals, and expert interactions—Neuron7.ai achieves over 90% resolution accuracy, enabling agents, technicians, and customers to obtain precise solutions in seconds. This platform seamlessly integrates into existing workflows, supporting industries such as medical de

Skybox IncontactCTI is a web-based agent application designed to seamlessly integrate NICE CXone contact center capabilities within the ServiceNow platform. Leveraging ServiceNow's OpenFrame technology, it enables agents to manage various CXone contact types—including emails, chats, phone calls, voicemails, and work items—directly from the ServiceNow interface. Key Features and Functionality: - Unified Agent Experience: Provides a cohesive interface for handling multiple communication channel

Multimedia, SaaS-based virtual interviewing and candidate evaluation software application

The SAP Extended Enterprise Content Management (SAP Extended ECM) application by OpenText covers everything from document and records management to information retrieval and collaboration by connecting e-mails, documents, and other content to core business processes

SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that allows it to understand and respond to customer inquiries in real-time, 24/7. With seamless integration into your existing help center and easy customization, SAAS First ensures a consistent brand experience while reducing response times and improving customer satisfaction.

Linkus UC Clients is a unified communications app built for Yeastar business phone systems that allows businesses to work anywhere and stay connected at all times. Available using Web browser, Microsoft Windows, macOS, iOS, and Android, Linkus makes real-time business communications and collaboration easy across multiple devices, for true one-number access.

Nuvei's processing lets you easily accept debit, credit cards and gift card payments for only pennies per transaction.

Riverbed NPM is a end-to-end solution that combines user experience, infrastructure, application, and network monitoring for a holistic view of application performance.

Svix offers Webhooks as a Service which allows developers to send and receive webhooks. Build a state of the art enterprise level webhooks solution in literally minutes. Webhooks are harder than they seem, svix makes them easy. Create a free account at svix.com and read our docs to learn more.

Progress OpenEdge 12.1 continues the drive for high availability, boosts in performance and increase in developer productivity.

EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals.

World Payments is a full-service enterprise payment processing solution that can integrate with the user’s existing commerce operation. This solution is designed to support users through all stages of international payment optimization: cross-border, alternative payments and local entities. According to the vendor, this robust, scalable payment engine offers users everything they need to manage the entire payment lifecycle with clear business benefits.

Coast is a maintenance and asset management software for managers and staff on the go. You can track assets, assign work orders and chat from our all-in-one platform.

Bonsai Search is a managed Elasticsearch, and the fastest way to search at any scale on AWS.

An open extensible cloud operations platform with an intuitive visual interface that reduces infrastructure burdens for engineering teams deploying cloud-native applications without lock-in. Massdriver combines decades of cloud expertise into a single tool to streamline cloud-native application development like never before.

Pulsifi helps organizations improve talent acquisition and management through holistic understanding of their people, leveraging predictive analytics and AI. Pulsifi’s platform unifies multiple data to understand hard skills and soft traits of each person, accurately predict job performance and culture fit, and personalize HR from hiring to development.