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G-P Reviews (938)

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Reviews

G-P Reviews (938)

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4.4
939 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its responsive support and easy onboarding process, which significantly simplifies international hiring and compliance management. The intuitive platform allows for efficient document management and payroll processing, making it a reliable choice for global employment needs. However, some users note that integration with ancillary platforms can be cumbersome.

Pros & Cons

Generated from real user reviews
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Jess B.
JB
Associate Program Manager, Talent Operations
Enterprise (> 1000 emp.)
"Intuitive Platform with Room for Support Improvement"
What do you like best about G-P?

I really like G-P's platform because it's very intuitive and the employment generator contract is great and easy to use, which helps refine talent operations processing for hiring new FTE employees. We've been using G-P for over four years and I've noticed growth and development in their platform, especially with the use of AI. The support they provide for our co- FTE employees is also fantastic. We love our account manager, Fernanda because she's always lovely, responsive, and helpful. Review collected by and hosted on G2.com.

What do you dislike about G-P?

Sometimes when we open a ticket, there can be a delay in response times or we're not updated as much as possible. I believe even if the request has not been actioned yet, it'll be nice for the HR specialist to give an update of where they are. Sometimes an update is not about completing the request, but keeping the person informed throughout the whole process. Review collected by and hosted on G2.com.

Response from Customer Support of G-P

We can't thank you enough for sharing your detailed feedback, Jess! We are thrilled to hear that you find the platform intuitive and user-friendly. We apologize for any delays you've experienced with response times and understand the importance of timely assistance, especially for time-sensitive matters like internal promotions or role updates. We will address this internally to improve efficiency. Thanks so much for your partnership!

Anna K.
AK
Digital Experience Specialist
Enterprise (> 1000 emp.)
"Onboarding Errors, Slow Communication, and Poor Accountability at G-P"
What do you like best about G-P?

On the positive side, G-P offers a convenient digital platform where all employment information, documents, and payslips are available in one place. It’s helpful to have everything accessible online without needing to go anywhere or deal with paperwork manually. The process of onboarding itself was smooth and well-structured, and the initial documentation was easy to complete. Review collected by and hosted on G2.com.

What do you dislike about G-P?

I had a disappointing experience with G-P as an employer of record. When I joined my company, an administrative error was made during onboarding: despite clearly communicating my confirmed start date well in advance, the contract was issued with a later date. As a result, I didn’t receive timely payment for the period I had already worked. What’s worse, G-P initially tried to place the responsibility for this error on me and my company, rather than acknowledging their own process oversight. It took pressure from my managers to escalate the issue and eventually receive an apology.

In addition, I submitted a PPK opt-out form at the start of my employment, which G-P failed to process, and I was enrolled in the plan against my decision. This is now being reversed over the course of two months.

Overall, I found the communication slow, the accountability lacking, and the handling of local compliance inconsistent. I hope G-P improves their internal processes and takes more responsibility in future cases. Review collected by and hosted on G2.com.

Response from Jen Anderson of G-P

Thank you for taking the time to share your experience onboarding as G-P as your employer of record. We're sorry to hear about the challenges you've encountered; we strive to deliver an exemplary experience for our professionals and we will take your feedback to the appropriate internal channels. Your feedback is valuable, and we'll work on addressing these issues, but in the meantime please feel free to reach out directly if any further problems arise.

Verified User in Translation and Localization
UT
Small-Business (50 or fewer emp.)
"Detail-Rich, Easy to Use, and Exceptionally Responsive Support"
What do you like best about G-P?

All the details I need are available in the website and the interface. G-P support responds to my concerns right away, and they’re consistently very helpful. They make sure everything is in good order, and they don’t close a ticket I’ve raised until it’s properly addressed. The website has a lot of features and can easily be found if you watch the tutorials. Our company use it for time tracking so we use it every day. Review collected by and hosted on G2.com.

What do you dislike about G-P?

I think the only thing my team and I don't like is the implementation or suggestion of number of leaves. It's based on the law of each country, but it doesn't necessarily mean that it should always be the minimum. I've heard that branches in other APAC countries have raised this to their managers as well. In my previous job, I've had 23 days leave; 10 SL, 12 AL, and 1 birthday leave. It would be nice to improve that. Review collected by and hosted on G2.com.

RR
Vice President of Media Platforms
Mid-Market (51-1000 emp.)
"Effortless International Employment with Great Benefits"
What do you like best about G-P?

I like that G-P acts as my local employer, managing my employment contract, salary payments, and benefits efficiently. The site is easy to use and access, which is important since I often need to check or change something quickly. The package of benefits, especially the healthcare coverage, is of high quality and crucial for my family's well-being. Also, the customer service is responsive and provides peace of mind by promptly addressing issues, such as when I have queries about tax forms. I found the initial setup with G-P very easy, which helped make the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about G-P?

The onboarding process had some teething problems, like my expenses not getting routed to the right person. I also had an issue with my expenses the first time I submitted for mobile roaming charges, which were wrongly treated as a taxable benefit in kind. It would have been helpful to have clear guidelines during onboarding to ensure submitted expenses are labeled correctly. Review collected by and hosted on G2.com.

Sujith kumar A.
SA
Customer Advisor
Mid-Market (51-1000 emp.)
"G-P Makes Global Hiring and Compliance Simple and Seamless"
What do you like best about G-P?

What I like best about G-P is its mission to make global hiring simple and accessible for businesses. The company enables organizations to hire talent from anywhere in the world without the complexity of setting up legal entities in different countries. This helps companies grow faster while also creating more opportunities for professionals globally.

Another aspect I appreciate is how G-P focuses on technology-driven global employment solutions. Its platform helps manage compliance, payroll, and HR processes across multiple countries, which reduces administrative burden for businesses and ensures employees are supported properly.

Overall, what stands out to me is that G-P combines innovation, global collaboration, and workforce accessibility, making it easier for companies and employees to work together across borders. Review collected by and hosted on G2.com.

What do you dislike about G-P?

G-P – So far, I haven’t faced any issues with the platform. My experience has been smooth, and the system appears well designed for managing global employment and HR processes. Everything seems organized and easy to understand, so I haven’t encountered anything that I would consider a drawback yet. Review collected by and hosted on G2.com.

Response from Customer Support of G-P

Sujith, thank you for such a thoughtful review!

It’s incredibly rewarding to hear that our mission and platform are making global hiring feel simpler and more accessible. We really appreciate you taking the time to share your experience.

- The G-P Team

BD
Mid-Market (51-1000 emp.)
"Ensures Compliance, Smooth Payroll"
What do you like best about G-P?

I like that G-P ensures that all my legal working rights are maintained in my contract, and payroll is clean and efficient. I appreciate how G-P makes it easy to ensure I'm receiving the right benefits and to get my tax done at the end of the year. Having a locally based employment team through G-P helps me ensure I am not missing out on benefits I am entitled to. The pay stubs are clear and payments have always been quick. It was easy for me on the employee side to set up. Review collected by and hosted on G2.com.

What do you dislike about G-P?

Some types of leave (sick leave) are not tracked in the platform for some reason, so I have to reach out regularly to check my balance. Review collected by and hosted on G2.com.

Response from Customer Support of G-P

Hi Beth, thank you for sharing your experience. It’s great to hear that payroll, benefits, and year-end tax support have been smooth and clear for you. Supporting employees with the right local protections and benefits is incredibly important to us. We also appreciate the note about leave tracking. Feedback like that helps us understand where the platform can be improved.

Thanks again for taking the time to leave a review!

The G-P Team

Haley M.
HM
Senior Manager, Payroll Benefits & LOA
Mid-Market (51-1000 emp.)
"EOR Gurus for Canada"
What do you like best about G-P?

Our experience working with G-P as our Canada EOR has been outstanding. The team has offered seamless support throughout our expansion into Canada, making us feel genuinely well supported. The G-P portal stands out for its intuitive design and ease of use, which streamlines our processes and increases efficiency. Our contractors regularly share positive feedback about their HR interactions, which truly reflects the high standard of service provided.

I would also like to extend special thanks to our Customer Success Manager, Giancarlo, who has consistently gone the extra mile—particularly during the hectic end-of-year and holiday season. He made sure agreements were escalated and finalized promptly, allowing our contractors to begin work without unnecessary delays. This level of responsiveness and commitment has had a meaningful impact on our operations.

In summary, G-P has proven to be a dependable partner, and we wholeheartedly recommend their services to any organization seeking a smooth and supportive global expansion journey. Review collected by and hosted on G2.com.

What do you dislike about G-P?

There were a few issues with the billing process at first, but they were resolved quickly. Review collected by and hosted on G2.com.

Response from Customer Support of G-P

Hi Haley — thank you so much for the thoughtful review! We’re thrilled to hear your experience with G-P as your EOR in Canada has been so positive. It means a lot to know our platform and team, especially Giancarlo, have helped make your expansion smooth and efficient. We really appreciate your kind words and recommendation—it’s wonderful to hear we’re making a meaningful impact for your team!

Amileigh d.
AD
P&C Advisor EMEA
Small-Business (50 or fewer emp.)
"Effective Employer of Record with Stellar Support"
What do you like best about G-P?

I really like our account manager, Lucas, because he's always prepared before our meetings and answers all our questions thoroughly. If he doesn't know something, he points us in the right direction. I find the support service very intuitive; they usually get back to us within twenty-four hours. The specific country insights are amazing, and I also like how user-friendly the online profile is. Review collected by and hosted on G2.com.

What do you dislike about G-P?

There's been quite a lot of portal updates, which sometimes makes it confusing to navigate around where to find someone's contract. It could be housed in three different places, so I found myself looking in all those places. The online chat box is not helpful, so we always end up resorting to email. If they could improve the online chat, that would be amazing. Review collected by and hosted on G2.com.

Response from Customer Support of G-P

Hi Amileigh, thank you for sharing your experience with G-P!

We’re delighted to hear the platform is easy to use and that your account manager has been a reliable partner. We also appreciate your feedback on country-specific layouts and will continue working toward a more consistent platform experience across regions.

Thanks again for your thoughtful review and for trusting G-P to support your global employment needs.

Sam V.
SV
Enterprise (> 1000 emp.)
"Efficient Global Hiring with G-P"
What do you like best about G-P?

I appreciate G-P's no-nonsense approach and online platform, which allows us to focus on what matters without dealing with exorbitant costs and unnecessary services. I like the purely online system with its flexibility on contracts or contractors, making hiring straightforward. The simplicity of finding out details of hiring staff in new markets is invaluable. Before hiring staff overseas, knowing the full extent of additional costs in that market is crucial, and G-P provides that information, which is often difficult to obtain elsewhere. The 24-hour chat feature is useful, particularly when working across different time zones. The initial setup was very easy, making it convenient to start using G-P. Review collected by and hosted on G2.com.

What do you dislike about G-P?

Payroll for contractors is a slow process. I understand payments must take a number of days, but there have been severe delays which have been difficult for our contractors. When approving payments it is cumbersome to view the receipt in which it refers to. This makes approving reimbursement for contractors a lengthy process. Review collected by and hosted on G2.com.

Response from Customer Support of G-P

Hi Sam, thank you for taking the time to share such a thoughtful review.

It’s great to hear that the platform’s straightforward approach, cost transparency, and global support have helped make international hiring easier for your team. That kind of clarity when entering new markets is incredibly important. We also appreciate you calling out the Contractor payroll delays and reimbursement workflow. Feedback like this is really valuable as we continue working to improve the experience.

Thanks again for your perspective and partnership!

The G-P Team

RG
Enterprise (> 1000 emp.)
"Comprehensive Platform, Efficient for HR and Expense Management"
What do you like best about G-P?

I like that the G-P Portal serves as a one-stop platform for essential work-related tasks. It allows me to manage and organize timesheets, file and monitor expenses, and raise issues through tickets all in one place. The timesheets and expense submissions via G-P help my employer monitor my billable work hours and allow me to reimburse necessary expenses. The ticketing features are helpful as they connect me with the concerned team whenever I need help or have questions about my employment documents, payroll concerns, and other HR-related issues. I find that the system is organized in a way that allows me to quickly access tools and information needed. Also, the initial setup of G-P was easy enough and straightforward. Review collected by and hosted on G2.com.

What do you dislike about G-P?

One enhancement I look forward to is having a direct link where I can easily view and access current and previous payslips. Having this readily available in the portal will make it more convenient to review compensation details. Having this feature will help save time and ensure that important payroll information is accessible in one centralized location. Review collected by and hosted on G2.com.

Response from Customer Support of G-P

We're thrilled to hear that G-P has been beneficial for managing your work-related tasks. Your input about the direct access to payslips is noted, and we will explore ways to enhance the platform for your convenience.

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