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Compare ADP TotalSource and TriNet 
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At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (59.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
ADP TotalSource
Star Rating
(313)4.3 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ADP TotalSourceTriNet
Star Rating
(752)4.0 out of 5
Market Segments
Small-Business (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both TriNet and ADP TotalSource offer solid compliance features, ADP TotalSource excels with a score of 8.9 compared to TriNet's 8.3. Reviewers mention that ADP's compliance support is more proactive, helping businesses navigate complex regulations more effectively.
- Reviewers mention that ADP TotalSource shines in benefits administration, scoring 9.0, while TriNet follows closely with 8.6. Users say that ADP's benefits manager feature is particularly praised for its user-friendly interface and comprehensive options, making it easier for employees to understand their benefits.
- Users on G2 highlight that both platforms have similar ease of use and setup scores of 8.2 and 8.0 respectively. However, reviewers mention that TriNet's user interface can feel less intuitive compared to ADP TotalSource, which is noted for its streamlined navigation.
- Reviewers mention that ADP TotalSource's mobile capabilities are superior, scoring 9.1 against TriNet's 8.2. Users report that the mobile app from ADP is more robust, allowing for easier access to payroll and benefits information on the go.
- Users say that TriNet's expense management feature is rated lower at 6.5 compared to ADP TotalSource's 5.0. Reviewers mention that while both systems have room for improvement, TriNet's expense tracking is more straightforward and user-friendly, making it easier for small businesses to manage expenses.
- G2 users report that ADP TotalSource has a better overall product direction with a score of 7.9 compared to TriNet's 7.2. Reviewers mention that ADP's commitment to continuous improvement and feature updates is more evident, which gives users confidence in the platform's future development.
Pricing
Entry-Level Pricing
ADP TotalSource
Contact ADP TotalSource to get a custom quote for your business.
Contact Us
ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more.
- ADP TotalSource
TriNet
No pricing availableFree Trial
ADP TotalSource
Free Trial is available
TriNet
No trial information availableRatings
Meets Requirements
8.8
241
8.4
650
Ease of Use
8.2
248
8.2
656
Ease of Setup
8.0
215
8.0
407
Ease of Admin
8.5
219
8.3
448
Quality of Support
8.3
241
8.0
605
Has the product been a good partner in doing business?
8.7
231
8.3
448
Product Direction (% positive)
7.8
238
7.2
644
Features by Category
Core HR
8.2
28
8.0
259
8.4
29
7.8
258
4.9
26
6.5
164
7.2
27
7.7
223
8.7
29
8.4
266
8.9
29
8.6
312
Generative AI
Feature Not Available
6.4
61
Platform
7.1
52
6.7
225
6.5
48
6.6
163
6.5
48
6.6
156
7.9
49
8.2
287
8.3
50
8.1
280
8.1
50
7.9
226
7.8
51
7.6
290
8.2
51
8.1
290
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Employee Self Service
9.2
13
8.6
412
|
Verified
9.4
13
8.3
399
|
Verified
9.0
13
8.2
308
|
Verified
Administration
8.2
12
8.7
383
|
Verified
9.0
12
7.8
324
|
Verified
9.1
13
9.3
407
|
Verified
8.0
10
7.6
237
|
Verified
8.8
13
8.8
363
|
Verified
8.6
12
8.0
221
|
Verified
9.0
12
8.5
299
|
Verified
8.6
12
8.5
309
|
Verified
8.3
12
8.7
328
|
Verified
Taxes
8.9
12
8.6
355
|
Verified
8.3
12
8.6
328
|
Verified
8.9
11
8.7
318
|
Verified
Integration
8.3
9
7.1
191
|
Verified
7.8
12
7.2
191
|
Verified
7.5
10
7.2
184
|
Verified
7.6
11
7.6
217
|
Verified
Platform
8.1
12
7.9
383
|
Verified
8.8
12
8.3
379
|
Verified
8.9
12
8.5
379
|
Verified
8.6
12
8.4
361
|
Verified
Benefits Administration Platform Features
8.4
44
Not enough data
8.6
44
Not enough data
7.2
41
Not enough data
8.1
43
Not enough data
8.7
42
Not enough data
8.6
43
Not enough data
8.6
43
Not enough data
8.1
43
Not enough data
Benefits Administration Platform Features
8.4
44
Not enough data
8.6
44
Not enough data
7.2
41
Not enough data
8.1
43
Not enough data
8.7
42
Not enough data
8.6
43
Not enough data
8.6
43
Not enough data
8.6
29
Not enough data
8.1
43
Not enough data
7.7
33
Not enough data
7.0
32
Not enough data
7.9
34
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.1
52
6.7
225
6.5
48
6.6
163
6.5
48
6.6
156
7.9
49
8.2
287
8.3
50
8.1
280
8.1
50
7.9
226
7.8
51
7.6
290
8.2
51
8.1
290
Compliance
8.6
159
8.2
160
8.0
146
7.4
104
8.4
149
7.8
120
Platform
8.4
169
8.0
162
8.3
167
7.7
149
8.6
168
8.3
167
Support
8.4
159
7.8
153
8.2
158
7.8
159
8.2
153
7.5
144
8.2
164
7.9
146
8.2
164
7.7
146
8.2
169
7.8
181
8.4
166
7.9
171
Platform Basics
Not enough data
Not enough data
8.7
5
Not enough data
Platform Data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Platform Content
9.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Generative AI
Feature Not Available
Not enough data
Performance reviews
Not enough data
7.9
30
|
Verified
Not enough data
7.9
31
|
Verified
Not enough data
7.7
29
|
Verified
Goals
Not enough data
7.5
30
|
Verified
Not enough data
6.9
28
|
Verified
Feedback
Not enough data
7.8
31
|
Verified
Not enough data
7.4
31
Not enough data
7.3
28
Not enough data
7.1
29
Data
Not enough data
7.7
34
|
Verified
Not enough data
7.5
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.1
52
6.7
225
6.5
48
6.6
163
6.5
48
6.6
156
7.9
49
8.2
287
8.3
50
8.1
280
8.1
50
7.9
226
7.8
51
7.6
290
8.2
51
8.1
290
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
8.0
5
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Platform Content
7.9
8
Not enough data
7.9
8
Not enough data
8.1
7
Not enough data
7.4
7
Not enough data
6.7
6
Not enough data
6.9
6
Not enough data
Platform Additional Functionality
8.5
8
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.3
8
Not enough data
Platform Data
Feature Not Available
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
Platform
7.1
52
6.7
225
6.5
48
6.6
163
6.5
48
6.6
156
7.9
49
8.2
287
8.3
50
8.1
280
8.1
50
7.9
226
7.8
51
7.6
290
8.2
51
8.1
290
Recruiting and Onboarding
6.4
6
Not enough data
9.3
7
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
115
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
104
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Categories
Categories
Shared Categories
ADP TotalSource and TriNet are categorized as Core HR, Payroll, and PEO Providers
Unique Categories
ADP TotalSource is categorized as Onboarding, Applicant Tracking Systems (ATS), Benefits Administration, HR Compliance, and HR Analytics
TriNet is categorized as Global Employment Platforms (GEP), Time Tracking, Performance Management, and Expense Management
Reviews
Reviewers' Company Size
ADP TotalSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.5%
Construction
5.8%
Hospital & Health Care
5.2%
Computer Software
5.2%
Manufacturing
4.5%
Other
72.8%
Information Technology and Services
12.0%
Computer Software
11.9%
Non-Profit Organization Management
6.0%
Financial Services
5.9%
Marketing and Advertising
4.1%
Other
60.2%
Discussions
What is the difference between ADP and ADP TotalSource?
2 Comments
MS
ADP TotalSoure is a division within ADP that focuses soley on PEO resources. It bundles the Payroll tech and admin, Worker's Compensation, HR tech and admin,...Read more
What other products do you have coming out in the future?
2 Comments
Official Response from ADP TotalSource
While timelines vary depending upon the solution, we are actively evaluating Generative AI technologies and developing and deploying capabilities that are...Read more
How can you lower our costs for benefits?
1 Comment
WB
At ADP TotalSource, we streamline your administration processes to make HR tasks smoother. We analyze critical areas, like designing the right benefits...Read more
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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