Best SaaS Backup Software
SaaS backup software enables businesses to securely back up and recover data created within cloud-based software as a service (SaaS) applications. These tools are designed to protect data from accidental deletion, corruption, cyberattacks, or service outages by ensuring continuous data availability and compliance with data retention policies.
SaaS backup solutions are commonly used to protect data generated in platforms like as cloud office software, email, customer relationship management (CRM) software, and business instant messaging software. They are essential for IT teams, compliance officers, and data protection professionals who need to ensure data continuity and resilience in cloud-first environments. Unlike online backup software, which typically protects files and systems on local devices, SaaS backup software focuses specifically on data stored within SaaS applications.
Most SaaS backup tools are purpose-built for specific SaaS platforms or ecosystems, offering deep integrations to ensure reliable and comprehensive data capture. SaaS backup software often functions as part of a broader data backup, disaster recovery, or data loss prevention strategy. These tools may include features for automated backups, granular recovery, compliance monitoring, and encryption, and often integrate with third-party cloud storage or on-premise environments.
To qualify for inclusion in the SaaS Backup category, a product must:
Best SaaS Backup Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatica
580,855 Twitter followers
Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks
Druva Data Security Cloud is a cloud-native, SaaS-based platform designed for enterprise data protection across various environments, including endpoints, cloud apps, servers, and VMs. Reviewers like the platform's ease of use, quick setup, centralized management, and strong security features, including end-to-end encryption, ransomware protection, and compliance capabilities, as well as its responsive and helpful customer support. Users experienced some limitations with the product, such as slow initial backups and restores for large datasets, less flexible advanced role-based controls and reporting options, and performance dependency on network speed.
19,155 Twitter followers
Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution
Acronis Cyber Protect Cloud is a unified platform that integrates backup, cybersecurity, disaster recovery and endpoint protection into a single solution. Users like the platform's ability to combine backup, disaster recovery, and cybersecurity into one platform, its user-friendly dashboard, and its reliable backup and recovery process. Reviewers noted that some features can feel complex to configure initially, especially for new users, and the interface could be more intuitive in certain areas, and the pricing can also be slightly high compared to basic backup-only solutions, especially for smaller organisations.
94,873 Twitter followers
Barracuda Cloud-to-Cloud Backup offers secure, easy-to-use SaaS backup for your Entra ID and Microsoft 365 data, including Teams, Exchange Online, SharePoint, Planner and OneDrive including OneNote. F
15,260 Twitter followers
IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St
IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that supports multi-platform and provides storage for data backup. Users frequently mention the ease of use, intuitive nature, and the flexibility of accessing it on multiple operating systems and devices, along with its competitive pricing and large storage capacity. Users mentioned issues with the inability to do a Mac Time Machine backup directly to IDrive, lack of further security measures like email OTP or integration with Microsoft Authenticator, and the desire for improved user interface and file management.
17,862 Twitter followers
AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit
AvePoint Confidence Platform is a data protection and management tool that offers backup, restore, governance, and compliance capabilities for cloud environments. Users frequently mention the platform's ease of use, reliable backup and restore process, comprehensive data governance, and the ability to manage everything through a single pane of glass as key benefits. Users reported issues such as the platform timing out too soon, difficulty in reinstating large files, complexity in initial setup and configuration, and occasional performance issues like slow restores or lag.
9,777 Twitter followers
Keepit provides next-level SaaS data protection purpose-built for the cloud. Securing data in a vendor-independent cloud safeguards , boosts cyber resilience, and future-proofs data protection. Unique
197 Twitter followers
Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was
Cove Data Protection is a tool that helps to backup and recover servers, workstations, and Microsoft 365, and provides a centralized dashboard for management. Users frequently mention the ease of use, quick implementation, strong customer support, smooth integration with RMM tools, and the efficient data backup and restoration process. Reviewers experienced issues with limited advanced reporting, expensive pricing, slow large data recoveries, and a lack of notification settings, along with slow restoration dependent on a good internet connection.
15,897 Twitter followers
SpinOne is an all-in-one SaaS security platform that protects your mission critical SaaS environments including Google Workplace, Microsoft 365, Salesforce, Slack – and now we've added 50+ more SaaS a
SpinOne is a SaaS solution that provides backup, restoration, and security services for data management. Reviewers like the user-friendly interface, broad selection of options for managing workloads, reliable backup of Google Workspace data, active and archive license features, and the consolidation of multiple security tools into a single dashboard. Reviewers mentioned issues such as costly per user license for large organizations, inability to do more granular data retention based on user groups, long time taken to refresh data from Google Workspace, lack of advanced backup management features, and issues with large backups during migrations.
769 Twitter followers
# 1 SaaS Data Protection Platform 12x more protection across on-prem, cloud services, and SaaS. HYCU is a data protection solution for cloud, SaaS, virtual, file shares, and physical workloads.
HYCU is a backup solution used for controlled backups of mission critical platforms and Nutanix clusters, and for backing up entire SaaS portfolios. Reviewers like the ease of setup, the ability to perform granular restores, the seamless integration with Nutanix and AWS, and the responsive customer support. Users experienced limitations in scheduling jobs, lack of certain features compared to competitors, unclear error messages in logs, and increasing costs depending on the amount of data or advanced features needed.
5,130 Twitter followers
Rewind is the leading SaaS resilience platform, helping organizations stay failover-ready in an increasingly complex cloud landscape. SaaS application vendors secure their own infrastructure, but the
3,028 Twitter followers
Reliable, Secure Protection for Cloud Applications Datto SaaS Protection is a cloud-to-cloud backup solution that offers comprehensive backup and recovery for critical cloud data in Microsoft 365 a
17,427 Twitter followers
CrashPlan Platform securely, efficiently, and comprehensively backs up files and emails in Microsoft Exchange Online, SharePoint, OneDrive, Gmail, and Google Drive without user action or time-consumin
24,606 Twitter followers
Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi
14,940 Twitter followers
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros
NAKIVO Backup & Replication is a data protection solution that covers both on-premises and cloud infrastructure, offering features like deduplication, compression, and flexible recovery options. Users frequently mention the product's speed, reliability, and ease of use, as well as the helpful and informative support team and the ability to manage backups in one place. Users reported issues with the user interface performance, which can feel slow when managing multiple backup jobs, and a lack of detailed documentation for some advanced features.
1,368 Twitter followers
Learn More About SaaS Backup Software
SaaS Backup software buying insights at a glance
SaaS backup solutions help businesses preserve the integrity of the data generated by the SaaS products they use in the event that the data is lost or compromised. Some SaaS backup tools are specialized towards a specific SaaS product, while others take a more generalist approach and are compatible with several products. Typically, SaaS backup software tends to target, but is not exclusive to, CRMs, office suites, business instant messaging tools, and email systems – integral SaaS tools to daily workflow that would cause a significant setback if their data were lost.
Buyers typically use SaaS backup software to address common pain points, including a lack of restore flexibility, limited retention, slow recovery during incidents, and risk exposure from human error or ransomware. Based on G2 reviews, users value automated backups, fast recovery, and admin confidence that data is continuously protected. Many teams also cite improved compliance readiness, clearer audit logs, and reduced manual workload as core benefits. When evaluating the best SaaS backup software, buyers often compare multiple SaaS backup providers to balance restore granularity, platform coverage, and administrative simplicity.
Pricing varies depending on the number of users protected, the number of SaaS apps covered, storage volume, and retention length. Most vendors offer per-user or per-workload pricing, often with tiered plans that unlock longer retention, advanced reporting, and security governance features. Larger organizations typically move into annual enterprise contracts. When comparing SaaS backup tools, buyers tend to weigh pricing flexibility against restore speed, reporting clarity, and the ability to scale coverage across multiple SaaS systems, ensuring comprehensive coverage with no gaps.
Top 5 FAQs from software buyers during evaluation:
- What data inside our SaaS applications does this backup software actually protect, and what falls outside its coverage?
- How well does this SaaS backup software meet the needs of startups in terms of ease of setup, cost control, and recovery speed?
- Can this solution support cloud-based server and workload backups as part of a broader data protection strategy?
- How effectively does this platform scale for enterprise environments with multiple SaaS apps, compliance requirements, and recovery SLAs?
- What criteria should we use to evaluate SaaS backup solutions for long-term reliability, governance, and operational simplicity?
G2’s top-rated SaaS backup software, based on verified user reviews, includes Salesforce Backup & Recover, Acronis Cyber Protect Cloud, Druva Data Security Cloud and Barracuda Cloud-to-Cloud Backup. (Source 2).
What are the top-reviewed SaaS Backup software on G2?
- Reviews: 548
- Satisfaction: 96
- Market Presence: 96
- G2 Score: 96
- Reviews: 359
- Satisfaction: 94
- Market Presence: 92
- G2 Score: 93
- Reviews: 364
- Satisfaction: 91
- Market Presence: 93
- G2 Score: 92
Barracuda Cloud-to-Cloud Backup
- Reviews: 121
- Satisfaction: 73
- Market Presence: 95
- G2 Score: 84
IDrive Online and SaaS Backup, Object Storage e2
- Reviews: 1,174
- Satisfaction: 95
- Market Presence: 72
- G2 Score: 84
Satisfaction reflects user-reported ratings across various factors, including ease of use, feature fit, and quality of support. (Source 2)
Market Presence scores are calculated based on review volume, third-party signals, and overall market visibility. (Source 2)
G2 Score is a weighted composite of Satisfaction and Market Presence. (Source 2)
Learn how G2 scores products. (Source 1)
What I Often See in SaaS Backup Software
Feedback Pros: What Users Consistently Appreciate
- Unified security and backup capabilities protect data across environments
- “I appreciate the email security features, especially the ability to block and add specific addresses and IPs. The cyber cloud backup protection plans are also impressive, and I find their frequency of use to be excellent. The Microsoft 365 integration stands out for being very user-friendly and easy to navigate. Implementing the solution for users is straightforward as well. Lastly, I truly value the customer support—they are always friendly and extremely helpful.”- Muhammed S., Acronis Cyber Protect Cloud Review
- Reliable Data Protection and Recovery Without Performance Slowdowns
- “I appreciate how Own from Salesforce simplifies the process of protecting, backing up, and recovering important data without causing any slowdown. The platform feels dependable and operates smoothly, which really helps reduce the stress of managing information.”- Sydney F., Salesforce Backup & Recover Review
- Centralized Protection With Smooth Integrations
- “Druva is easy to use, with a clean dashboard that makes backups and restores straightforward even for non-specialists. Implementation was simple since it’s fully cloud-native, with no hardware to manage, though setting up policies and roles required some planning. My frequency of use is regular, as I check backup status, test restores, and run compliance reports. The number of features is strong, covering automated backups, ransomware protection, compliance tracking, and endpoint coverage. Integration is smooth with platforms like AWS, Microsoft 365, and Salesforce, giving us centralized data protection.”- Aijaz L, Druva Data Security Cloud Review
Cons: Where Many Platforms Fall Short
- Better Cost Visibility Would Help Prevent Over-Retention
- “The cost can get out of hand if you misconfigure your policies to keep copies of backups you may not need. Understanding how storage consumption can be monitored and how that can translate to your costs is essential.”- Rob I. Druva Data Security Cloud Review
- Complex Setup, Rising Storage Costs, and Slower Large Restores
- “The initial setup and data restore configuration can be a bit complex, and the backup storage costs increase as data volume grows. Sometimes, large-restore jobs take longer than expected, and certain metadata types aren’t fully covered without manual configuration. The UI could also be more modern and integrated directly within Salesforce.”- Divya M. Salesforce Backup & Recover Review
- No Snapshot Comparison Between Periodic Backups
- “You aren’t able to compare different periodic backups to provide a snapshot comparison of changes.”-Irwin M. Salesforce Backup & Recover Review
Expert Takeaway
G2 reviewers gave SaaS backup software an average star rating of 4.6, with a strong likelihood to recommend averaging 9.2 out of 10. The top-rated tools also earned consistently high marks for Ease of Use (avg. 6.39/7), Ease of Setup (avg. 6.42/7), Ease of Administration (avg. 6.59/7), and Quality of Support (avg. 6.54/7). These scores indicate that most platforms deliver value quickly and reliably, particularly for teams that depend on SaaS applications as systems of record for business-critical data.
Organizations reporting the highest ROI from SaaS backup software often point to platform usability, restore reliability, and administrative visibility as key differentiators. Reviews highlight that teams see the strongest outcomes when they standardize retention policies, regularly test restores, and monitor backup health through dashboards and alerts.
For buyers evaluating SaaS backup tools, focusing on restoring granularity, retention controls, auditability, and ease of ongoing administration appears critical to long-term resilience and risk reduction.
SaaS Backup FAQs
What is SaaS backup software?
SaaS backup software securely backs up and restores data created inside cloud-based SaaS applications, helping businesses protect against accidental deletion, corruption, cyberattacks, and service outages. It’s designed to support continuous data availability and compliance with retention policies, particularly for SaaS systems such as email, CRM, and cloud office tools.
What is the best SaaS backup software for startups?
Based on G2 review data, the best SaaS backup software for startups is typically the one that protects core cloud apps while remaining easy to deploy and manage.
What are SaaS solutions for server backup in the cloud?
SaaS solutions for server backup in the cloud are cloud-based backup platforms that store server data in secure cloud storage and provide automated backup scheduling, recovery, and retention management. These solutions are often part of broader backup and disaster recovery strategies and may integrate with other data protection tools to help businesses maintain resilience across infrastructure and applications.
What is the best cloud backup and recovery software for enterprises?
The best cloud backup and recovery software for enterprises typically supports large-scale backup and recovery across multiple SaaS applications and environments, with robust compliance, encryption, access controls, and audit logging. According to G2 review data, Salesforce Backup & Recover, Druva Data Security Cloud, Barracuda Cloud-to-Cloud Backup, and Clumio are the best software for enterprises.
How to choose the SaaS Backup Solutions?
To choose the right SaaS backup solution, buyers should start by confirming the tool integrates with the SaaS apps they rely on and can capture, store, and restore the data generated inside those platforms. It’s also critical to evaluate where backups are stored (vendor cloud, third-party storage, or on-premises), how secure and compliant that storage is (including encryption, access controls, and audit logs), and whether the solution integrates with broader backup and data management tools.
Sources
Researched By: Tian Lin
Last Updated On 12 January, 2026
