CrashPlan Platform Reviews & Product Details

The migration to the CrashPlan Advanced Platform has noticeably improved our overall backup experience. The platform feels far more stable and reliable, with consistent backup operations and fewer interruptions.

We especially appreciate the stronger performance, the smoother user experience, and the enhanced platform capabilities, all of which have made our day-to-day backup management simpler and more efficient. Review collected by and hosted on G2.com.

Before migrating to the Advanced Platform, we dealt with frequent backup interruptions and occasional portal availability issues, which negatively impacted our overall experience.

Since moving to the Advanced Platform, though, we’ve noticed clear improvements, and those earlier problems appear to have been resolved. Review collected by and hosted on G2.com.

Our primary concerns when selecting a data protection solution were regulatory compliance and protecting our critical data from ransomware attacks. We’re pleased to report that Crashplan Platform addressed both of these concerns without incurring any additional storage costs. The implementation process was also more seamless than we initially anticipated.

As we adopted remote work, our data became more widely distributed and, in many cases, unmanaged. Because of that, it became especially important for us to procure a secure backup solution to protect our critical enterprise data. Remote access has introduced additional vulnerabilities and increased the risk of data breaches, which further reinforces the need for a dependable data protection solution. Review collected by and hosted on G2.com.

This platform is seriously awesome. It feels like a really cool tool that has made our work easier, smoother, and more efficient overall. I have nothing but positive remarks for the team who built it—they’ve done an incredible job. Review collected by and hosted on G2.com.

We have been using CrashPlan Platform to protect endpoint devices and Microsoft 365 data in our organization. One feature I use regularly is restoring PST data for users who accidentally delete or lose emails. The cloud-to-cloud backup for Microsoft 365 is straightforward to configure, and the management console makes it easy to monitor backup status. During a few restore requests, the support team responded quickly and helped us complete the recovery successfully. Review collected by and hosted on G2.com.

The initial backup for devices with large amounts of data can take longer than expected. I would also like to see more detailed reporting and additional filtering options in the management dashboard to make troubleshooting easier. Review collected by and hosted on G2.com.

We use CrashPlan Platform to protect endpoint devices across our organization. The automatic backup process runs reliably, and the file version history makes it easy to recover previous versions when files are accidentally overwritten or deleted. The point-in-time restore feature has helped us recover data quickly without affecting other files, and the management console is straightforward to use for daily administration. Review collected by and hosted on G2.com.

Overall, I have had a positive experience with CrashPlan Platform. The product has been reliable, and I have not encountered any significant issues during day-to-day use. Review collected by and hosted on G2.com.

I like that CrashPlan Platform keeps the user experience the same, ensuring that end users' workflows aren't interrupted. I appreciate that it allows us to avoid buying more Microsoft storage while archiving documents. The backup capabilities provide full redundancy for our Microsoft environment. Additionally, the vendor is great to work with and maintains a strong relationship with Microsoft, being on the cutting edge and ensuring they work optimally with them. They're also excellent partners in understanding our Microsoft environment and project goals, helping to advocate with Microsoft when needed. Review collected by and hosted on G2.com.

Some end users have concerns about data loss, and it takes a long time to complete the initial backups when there's a lot of data. It's necessary to have enough lead time when starting the project and to educate end users so they understand how backups work and where their data is at all times. Also, setting up requires a decent amount of collaboration and guidance with partners in the Microsoft environment, though most of the real setup work is on the CrashPlan side. Review collected by and hosted on G2.com.

The performance of Platform compared to the legacy solution is amazing. The backup speeds are top-notch, and the UI experience is also greatly improved. Review collected by and hosted on G2.com.

Our legacy solution faced a lot of challenges. The new platform is moving in the right direction, and I’d like to see how it scales over the long term. Review collected by and hosted on G2.com.

The rate at which backups happen is quite fast, and restores are also very quick. The implementation was very smooth, and we were able to go live in less than one day. Review collected by and hosted on G2.com.

Proper release notes and an in-place archive backup option aren’t available right now, and those are crucial for us. If we can get these soon, it would be really good. Review collected by and hosted on G2.com.

CrashPlan Platform provides reliable file versioning, point-in-time recovery, and in-place restore capabilities that make recovering user data simple. The backup process is fast, supports multiple file types, and the management console is straightforward for daily administration. Review collected by and hosted on G2.com.

Better visibility into product updates would improve the overall experience. Review collected by and hosted on G2.com.

Lightning-fast backups with exceptional capabilities for end-user backups. Review collected by and hosted on G2.com.

Documentation is an area of concern for me, and I’d like the team to improve it. Review collected by and hosted on G2.com.

Best solution for SharePoint and OneDrive archiving. It helped us save on storage costs on our Microsoft bill. Review collected by and hosted on G2.com.

We had a few issues initially with the software, but the support team has been very responsive. Koti, in particular, helped us a lot in addressing and resolving all of our concerns. Review collected by and hosted on G2.com.