The Top 20 SaaS Backup Software

Check out this list of the top SaaS Backup Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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IDrive Online and SaaS Backup, Object Storage e2

Overall Satisfaction Score

Top Industries of Reviewers:

Photography

32%

Information Technology and Services

30%

Computer Software

24%

Computer & Network Security

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.7

Meets Requirements

Average: 9.5

8.9

Ease of Doing Business With

Average: 9.7

9.1

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.5

8.9

Ease of Admin

Average: 9.5

9.1

Acronis Cyber Protect Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

53%

Computer & Network Security

32%

Computer Software

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.7

9.4

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.5

9.1

Ease of Admin

Average: 9.5

9.3

Druva Data Security Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Computer Software

22%

Construction

21%

Retail

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 9.5

9.8

Salesforce Backup & Recover

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

35%

Information Technology and Services

25%

Non-Profit Organization Management

24%

Higher Education

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.8

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.7

9.6

Ease of Setup

Average: 9.4

8.8

Quality of Support

Average: 9.5

9.3

Ease of Admin

Average: 9.5

9.5

Barracuda Cloud-to-Cloud Backup

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Manufacturing

24%

Non-Profit Organization Management

17%

Financial Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.7

9.3

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.5

9.1

Ease of Admin

Average: 9.5

9.3

SpinOne

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

31%

Non-Profit Organization Management

31%

Information Technology and Services

21%

Primary/Secondary Education

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.5

9.6

Ease of Admin

Average: 9.5

9.3

CrashPlan Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

37%

Information Technology and Services

32%

Automotive

17%

Hospitality

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

10.0

Keepit

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Financial Services

19%

Computer Software

19%

Computer & Network Security

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.7

9.2

Ease of Setup

Average: 9.4

8.8

Quality of Support

Average: 9.5

9.2

Ease of Admin

Average: 9.5

9.3

Cove Data Protection

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

66%

Computer & Network Security

25%

Computer Networking

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.7

9.6

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.5

9.4

Ease of Admin

Average: 9.5

9.4

#10

NAKIVO Backup & Replication

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

64%

Computer Software

16%

Computer & Network Security

15%

Construction

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 9.5

9.8

#11

HYCU

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

19%

Consulting

11%

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.7

9.7

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.5

9.4

Ease of Admin

Average: 9.5

9.6

#12

Skyvia Backup

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

57%

Information Technology and Services

21%

Computer Software

14%

Food Production

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 9.5

9.4

#13

Rewind Backups

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Computer Software

16%

Retail

14%

Apparel & Fashion

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.5

9.5

Ease of Admin

Average: 9.5

9.7

#14

ProBackup

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

36%

Information Technology and Services

27%

Consumer Services

18%

Non-Profit Organization Management

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.5

9.6

Ease of Admin

Average: 9.5

9.3

#15

SysCloud

Overall Satisfaction Score

Top Industries of Reviewers:

Primary/Secondary Education

53%

Education Management

27%

Non-Profit Organization Management

13%

Manufacturing

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.7

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.5

9.5

Ease of Admin

Average: 9.5

9.6

#16

Datto SaaS Protection

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

59%

Computer & Network Security

23%

Accounting

14%

Architecture & Planning

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.5

9.1

Ease of Admin

Average: 9.5

9.0

#17

Flosum

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

54%

Computer Software

21%

Pharmaceuticals

18%

Oil & Energy

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

9.7

Ease of Setup

Average: 9.4

8.4

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

9.8

#18

DBSync Cloud Replication

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Staffing and Recruiting

29%

Health, Wellness and Fitness

14%

Hospitality

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.5

9.7

Ease of Admin

Average: 9.5

9.4

#19

CyberSentriq

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

70%

Computer & Network Security

18%

Accounting

Primary/Secondary Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.5

9.4

Ease of Admin

Average: 9.5

9.7

#20

Gearset DevOps

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer Software

33%

Higher Education

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.7

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.5

9.5

Ease of Admin

Average: 9.5

9.3